Narrow Focus Performance Improvement Area. This Area
The Scottsdale Memorial Hospital seeks to reduce the waste of food within its operations and also to increase the health and satisfaction of its patients through the provision of more nutritional and tastier foods. In this effort, they have devised four specific goals, namely the completion of an internal study to assess current consumption and waste, the creation of a new menu (with the aid of a specialist chef), the delivery of the new menus to the patients and the completion of a new study for the new menu and the adjacent waste. The expectation is for the waste of food to be decreased after the implementation of the second menu.
Human Resources -- Performance Improvement
Human Resources – Performance Improvement Analysis
A fellow RN in the Telemetry Unit of an acute care hospital left a fall-risk patient unattended. As a result, the patient fell, injuring herself. This was not the first instance of the RN leaving fall-risk patients unattended. In the IOPS system, this RN received a 1 for Awareness, a 1 for Sense of Necessity, a 2 for Confronting Change, a 2 for Willingness for Feedback and a 1 for Development Orientation, totaling a 7. Consequently, this RN is rated as "Unaware." According to the OPI system, the hospital rated a 1 in Organizational Alignment, a 2 in Organizational Feedback Environment, a 3 in Formal Individual Growth Opportunities, a 3 in Accountability and a 1 in Compensation System, totaling a 10. Consequently, the hospital is rated as "Static." As a result, though an extensive Performance Improvement Action Plan was drawn up, one cannot be optimistic about its success, which will probably be slow, low and ultimately inadequate.