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Especially in a country where the fastest growing minority group is Hispanic, and there will always be a need for bilingual speakers.
In conclusion, humans without social support -- whether it is older people or a newborn baby -- cannot function up to full capacity. Those individuals that are survivors of a deadly earthquake, or who have bipolar or other serious mental disabilities, are desperately in need of social support and all it can bring to the mind and body. Moreover, studying the various aspects of social support vis-a-vis social theories of aging gives the student a good understanding of the various ways society views and deals with the elderly -- and it is not always a warm picture. The changes that are needed to make society a more just, safe, and healthy place are mainly based on some form of social support, be it Medicare, Social Security, or the…
Works Cited
Alliance for Transforming the Lives of Children. (2008). Blueprint for Transforming the Lives
of Children V 2.0. Retrieved February 29, 2012, from http://www.atlc.org/blueprint/blueprint.php.
Centers for Disease Control. (2000). Social Support and Health-Related Quality of Live Among
Older Adults -- Missouri, 2000. Retrieved February 29,. 2012, from http://www.ced.gov/mmwr/preview/mmwrhtml/mm5417a4.htm.
Quality Management Different Systems, Philosophies
and Approaches to Excellence
Quality Management: Different Systems, Philosophies
and Approaches to Excellence
As is known within the field, operations management is an area of management specifically concerned with the overseeing, designing, and redesigning of business operations in the production of good and services. In order for operations to move smoothly within a business, management must ensure that day-to-day business moves forward in a manner that not only utilizes the highest quality standards, but additionally uses as little resources as needed in order to both meet company standards and satisfy customer needs in order to retain continued business. In beginning to ensure that such standards are upheld within a business, the area of quality management comes highly into play. In understanding the basis of quality management, along with the systems, philosophies and approaches that go along with it, one can better understand the impacts such…
References
Ahire, S., 1997, Management science: total quality management interfaces, an integrative
framework, Interfaces, 27(6): pp. 91-105. Web. Retrieved from: LexisNexis Database. [Accessed on 1 December 2011].
Ayanda, A. And Sidikat, A., 2008, Impact assessment of business process reengineering on organizational performance, European Journal of Social Sciences, 7(1): pp. 115-125. Web. Retrieved from: http://www.eurojournals.com/ejss_7_1_10.pdf [Accessed on 1 December 2011].
Chambers, S., Johnston, R. And Slack, N., 2010, Operations Management, 6th ed. Essex,
Quality Control vs. Quality Assurance
Introduction- Since World War II and the advanced capacity for technology and manufacturing, many organizations have adopted working and managerial philosophies that surround the principles of quality. The modern organizational environment on all fronts is rapidly evolving. An increased focus on globalization causes many organizations to undergo rapid and rather continual change that are driven by consumer expectations, launching of new technologies, and now, global competition. The result is a very different business environment engendering the evolution of a new way of thinking about business -- business success is driven by quality and quality is an evolving tool (Bendell, 2005).
In many ways, this has resulted in a number of theories that are all designed to ensure the highest quality of a product or service, coupled with the lowest margin of error and cost. Thus, we have quality control, in which there are a set…
REFERENCES
Bendell, T. (2005). Structuring Business Process Improvement Methodologies. Total Quality Management. 16 (8-9): 969-78.
Besterfield, F. (2008). Quality Control, 8th ed. New York: Prentice Hall.
George, M., et.al., (2004). The Lean Six-Sigma Pocket Toolbook. New York: McGraw.
Hubbard, M. (1999). Choosing a Quality Control System. Lancaster, PA: Techomic Publishing Company.
Quality Management
elating isk management policies and practices to quality management
Quality Management for X Medical Facility
Quality management in the health care aims at ensuring that patients, who seek their services, obtain an exceptional provision of health care. According to eichert (2011), every health care giver aims at providing quality services to their clients compelling them to employ quality management. Health care organizations perform this task to exhibit their dedication to providing the best care for their clients. Quality management application in health care businesses ensures that doctors and administrators benefit from the identification of ways to enhance internal procedures in order to ensure quality services for their patients. The major aim of the process is to identify any requirements for improvements by analyzing the weak areas in order to enhance them. This stems from the realization that every health care organization should provide care that is patient-centered, timely,…
References
American College of Medical Quality. (2010). Medical quality management: Theory and practice. Sudbury, Mass: Jones and Bartlett Publishers.
ECRI Institute, (2009). Healthcare Risk Control. Risk and Quality Management Strategies. Retrieved from https://www.ecri.org
McLaughlin, C.P., & Kaluzny, A.D. (2006). Continuous quality improvement in health care. Sudbury, Mass: Jones and Bartlett.
Reichert, L. (2011). Promoting a Quality Program in Medical Imaging. Journal of Radiology Nursing: 30 (2), 88. Retrieved from http://www.sciencedirect.com/science/article/pii/S1546084311000599
One of the best examples of the use of statistical quality control in clerical operations is found in Aldens' Mail Order House in Chicago. Statistical quality control was begun at Aldens' early in 1945 by the installation of sample inspection and the control chart in one of the order-picking departments (Mercer, 2003). ithin two months, the error ratio in this department fell from 3% to less than 1% while efficiency increased from 82% to 107% (alton, 2012). Since then, use of the system has been extended throughout the organization (23 departments by June, 1947) with such outstanding success that it has gained the complete support of top management. Over a two-year period, statistical quality control brought about a reduction in errors of 25.4% as indicated by customer adjustments (Box & Colleagues, 2009).
ith few exceptions, statistical quality control in the federal government has been confined to engineering or construction activities…
Works Cited
Box, George E.P. And Colleagues (2009). "Quality in the Community: One City's Experience.' American Society for Quality Control Annual Quality Congress, Toronto.
Matthews, Jay and Peter Katel (2012). "The Cost of Quality." NEWSWEEK (September 7):48-49.
Mercer, James L. (2003). Strategic Planning for Public Managers. Westport, CT: Greenwood Publishing Group.
Perez, Antonio and Jim Ziaja (2008). "Promoting a Total Quality Initiative in the Community." QUALITY OBSERVER (April): 1, 12-13, 22. Peters, Thomas J. (1991). "Excellence in Government? I'm All for it! Maybe.'
The inclusion of many excellent examples and definitions of the nuances of measuring quality also underscore how effectively these objectives were attained. The author has since created a series of frameworks for further testing the core concepts and frameworks of this book.
How This Book Changed My View of Quality
Quality as a discipline in an organization is known for being restrictive and at times closing down production, often at great cost to organizations (Crosby, 1995). Impressions of quality are that it is also very difficult to work with as an internal organization due to their inflexibility in managing variations. After reading this book that lack of tolerance for variation is well understood and respected; there must be a lack of variance in overall production processes and quality to ensure continued profitability of a business. The fourteen foundational elements of the book and four quality management absolutes resonate more in…
Reference
Crosby, P. (1995). Quality Without Tears: The Art of Hassle-Free Management. New York, NY: McGraw-Hill; 1 edition (May 1, 1995).
Quality Improvement in Health Care Institutions
Quality Improvement eport
eport on quality improvement
Quality improvement in health care involves activities undertaken to elevate the patient experience and the health of the population. It also encompasses an improvement of the health care provider experience (Leonard, Graham, & Bonacum, 2010). To attain a set standard of quality in health care a there is need to appreciate that quality improvement is a continuous process that require: an understanding and knowledge of the quality improvement approaches and commitment of practice leadership by the staff and resources. The staff and management should work as a team in problem identification, coming up with solutions and making improvements on a continuous basis.
An essential component to achieving quality improvements is the laying down infrastructure to facilitate quality health care practices (Nutting, Miller, & Crabtree, 2009). Ideal quality improvement infrastructure is intended to act as support to management…
References
Kuehn, B.M. (2007). "No End in Sight to Nursing Shortage: Bottleneck at Nursing Schools a Key Factor,." Journal of the American Medical Association, 298(14), 89-107.
Leonard, M., Graham, S., & Bonacum, D. (2010). The human factor: the critical importance of effective teamwork and communication in providing safe care. Quality and Safety in Health Care, 13(1), 85-90.
Nutting, P.A., Miller, W.L., & Crabtree, B.F. (2009). Initial lessons from the First National Demonstration Project on Practice Transformation to a Patient-Centered Medical Home. Ann Fam Med, 7(3), 254-260.
Pham, H.H., Jennifer. C., & Ann, S.O.M. (2006). The Impact of Quality-Reporting Programs on Hospital Operations,. Health Affairs,, 25(5), 23-30.
Quality of Community Health Centers
Analysis Paper: Quality Community Health Centers
The health of every human being is always a priority to every governing authority that cares for its people. Governments establish health centers as well as health policies and event budget for health services to be provided to the people. Some of these health centers are of national level whereas others are community based. The community-based health centers, however, have their share of issues in the course of delivering services. This has led to compromising of the quality of the health centers and the services they offer.
The New York is considered to the begging point for the establishment of community-based health centers in the United States of America. Some of its health centers date back to the early civilization yeas. Hence as a result, these health centers have many challenges, and hence the quality of their services is…
References
Catton, H. (2011). Thank you for listening, now it is time for action. Nursing Standard, 25(40),
13-4. Retrieved from http://search.proquest.com/docview/873319494?accountid=35812
James, H.S., & Gerald, R.L. (2010). Real healthcare reform: Focus on primary care access.
Hospital Topics, 88(4), 98-106. Retrieved from http://search.proquest.com/docview/851505374?accountid=35812
Quality of Life Among Tawau Hospital Staff With Osteoarthritis (knees) Been Treated in Physiotherapy Unit
Quality of life among Tawau hospital staff with osteoarthritis (knees) being treated in physiotherapy unit
Pilot study
Demographics
Knowledge about OA before physiotherapy
Severity of disease before and after rehabilitation
Degree of difficulty as a result of knee OA
Effect on work performance
Effect on emotional status and social activities
Opinion on self-management
Impact of physiotherapy on their knowledge and understanding of the disease
Impact of physiotherapy on their ability to cope and QoL
Publication of the study
Time schedule
Budget
Consent form
Appendix 4: Interview schedule
Quality of life among Tawau hospital staff with osteoarthritis (knees) being treated in physiotherapy unit
Introduction
Osteoarthritis (OA) in general is also referred to as degenerative joint disease and is a progressive joints disorder whereby there is gradual cartilage loss that results in formation of spurs (areas of…
References
AREHART-TREICHEL, J. 1982. The Joint Destroyers. Science News, 122, 156-157.
BOSOMWORTH, N.J. 2009. Exercise and knee osteoarthritis: benefit or hazard? Canadian Family Physician, 55, 871-8.
BRANDT, K.D., DIEPPE, P. & RADIN, E. 2009. Etiopathogenesis of Osteoarthritis. Medical Clinics of North America, 93, 1-24.
BREEDVELD, F.C. 2004. Osteoarthritis -- the impact of a serious disease. Rheumatology (Oxford), 43 Suppl 1, i4-8.
Quality Management
Provide a brief overview of the quality improvement process. Be sure to give examples and to specifically discuss what quality improvement teams are.
The quality improvement process begins with an identification of needs. A needs assessment includes the input from both clients and staff. Quality improvement cannot be accomplished effectively without a thorough analysis of what clients expect -- as well as what employees expect too. For example, clients might expect their nurses to check in on them at frequent intervals. Employees might expect regular feedback from their supervisors.
The next step in the quality improvement process is to define the process by which the quality improvement will take place. This should be as specific as possible, to meet the needs that were identified in the first step. For example, if clients expected to have a nurse check in at regular intervals, then the process of quality improvement…
References
"A Quality Improvement Program Intervention."
"Measurement: Process and Outcome Indicators." Duke University Medical Center. Retrieved online: http://patientsafetyed.duhs.duke.edu/module_a/measurement/measurement.html
Weeks, Brenda, Helms, Marilyn M, & Ettkin, Lawrence P. (1995). A physical examination of health care's readiness for a total quality management program: A case study. Hospital Materiel Management Quarterly, 17(2), 68. Retrieved from Proquest on 04/28/2012.
Quality Indicator
Healthcare Quality Indicators
ith the adoption of the Affordable Care Act, also now commonly referred to as Obamacare, the array of quality indicators used to assess healthcare facility performance has expanded. The addition of a number of quality indicators with direct connections to penalties and other punitive measures has created a great deal of pressure for hospitals and other healthcare facilities. Many of these quality indicators are designed to heighten accountability among hospitals and other acute healthcare treatment cites or systems. Among them, penalties for preventable readmissions has become an exceptionally prominent indicator of performance quality.
Quality Indicator:
According to Brink (2013), the quality indicator of readmission rates has become an important issue for healthcare leaders and hospital administrators. Brink reports that roughly 12% of all Medicare patients will be readmitted to the hospital within the first 30 days of discharge for recurrent conditions that could be prevented…
Works Cited:
Brink, S. (2013). Hospitals Seek to Avoid Penalties by Minimizing Readmissions. U.S. News and World Report.
Johnson, M. (2013). For Hospitals, Obamacare Rollout Makes Readmission Penalties a Top-of-Mind Priority. NJ Biz.
Rau, J. (2013). Medicare Revises Readmissions Penalties -- Again. Kaiser Health News.
52, 53). Thus, in less than a month, Washington improvised an entirely new battle plan and seized the advantage offered to him by the British. Coupled with his relentless dedication to his cause, Washington's ability to react and improvise throughout the war is what allowed the relatively untrained and poorly supplied Continental Army to overcome the might of the British empire.
The third trait, a fatherly devotion to his men, is evident throughout Washington's military career. Though he was careful to maintain a certain distance between himself and his men in order to ensure a modicum of respect (or at least fear), he nevertheless care deeply about their well-being (Harvey, 2008, p. 39). For example, when he became the leader of the Continental Army, one of his first orders was for the men to be issued fresh bedding and food, and he organized colonial women to produce 14,000 new coats…
References
Harvey, R. (2008). Maverick military leaders, the extraordinary battles of washington, nelson, patton, rommel, and others. Skyhorse Pub Co Inc.
The underlying theory is simple: a company can still fail even if it produces high quality goods. It could, for example, have a bloated management structure. hat TQM does is it allows the company to manage everything so that senior management knows the value that all parts of the company contribute to the bottom line.
ith this high level of control, the total quality movement focuses on enhancing quality through the synthesis of structure and strategy (Lowder, 2007). For example, a firm that derives competitive advantage through its reputation for high quality will design its organization and its systems so that every aspect of the organization supports that strategy. The same is true of a firm with a cost leadership strategy. At al-Mart, for example, every aspect of that company is designed to lower the cost per unit sold. Companies that rely on innovation likewise have designed their organization and…
Works Cited:
Lowder, T. (2007). An analysis of the total quality movement: In search of quality enhancement through structure and strategic synthesis. White paper. Retrieved October 14, 2011 from http://ssrn.com/abstract=1016588
Quality Circle
Principles of Management: Quality Circles
A quality circle is a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit (Kucera, 2012). The purpose of these groups is to solve problems by focusing on measurable indicators of quality that impact the company's costs, productivity, or other business interests. For instance, quality circles at a manufacturing company might focus on finding ways to minimize product defects, as measured in the amount of product with a particular defect per thousand or million, while, those at an insurance company might seek methods to reduce the frequency of billing errors.
Quality circles are generally associated with Japanese management and manufacturing…
References
Goetsch, D.L., & Davis, S.B. (2010). Quality Management for Organizational Excellence:
Introduction to Total Quality. Upper Saddle River, NJ: Prentice Hall
Institute for Manufacturing. (NDI). Deming's 14 points. University of Cambridge. Retrieved August 13, 2012, from http://www.ifm.eng.cam.ac.uk/dstools/process/deming.html
Kucera, D. (2012). Quality circles. Encyclopedia of business, 2nd ed. Reference for Business. Retrieved August13, 2012, from http://www.referenceforbusiness.com/encyclopedia/Pro-Res/Quality-Circles.html
The hotel and the LST core values are aligned in customer service and hospitality, meeting the customer needs as often as humanly possible. (LST websites)
Measurement and Feedback and Cultural Change (Yee Tsang & Antony 2001) measurement and feedback systems are currently lacking, other than in the nature of the fact that booking groups often return, though individuals not necessarily. (Mccarville 1993)
7 Essentials for Successful Leisure Programming
1. Establish programming priorities. LST has adequately developed a set of priorities regarding both what the consumer will see, as a cultural reflection and from an historical perspective. The company has also effectively developed a TQM approach to the development of programs that meet the consumer's expectations of a tour. Individualization and keeping the costs of such within the expectations of individuals and groups will be the key in the future.
2. Discover clients' needs. Client's needs discovery is currently produced by…
References
Dabrowska, K (2005) "The Lure of Libya: Weekend Breaks for Londoners in Libya? This Is Not a Desert Mirage but One of the Dreams Amelia Stewart Is Determined to Turn into Reality before Long." The Middle East, August/September, pp. 54.
"Establish Trade Links in Libya; IN ASSOCIATION WITH Rensburg Sheppards." (2006) Daily Post (Liverpool, England), September 20, p. 4.
Ford, N (2003) "Diversifying Success: Change Is Afoot in Libya Where Economic Growth Continues at a Healthy Rate." The Middle East, May, pp. 50.
"GADDAFI'S SECRET POMPEII. Caroline Hendrie Finds Roman Ruins in Libya to Match Italy's Finest - but Don't Tell a Soul, REVIEW." 2005. The Mail on Sunday (London, England), January 16, p. 94.
Quality Management Analysis and ecommendations for ubicon Group -- a Travelcom Company
It is common for quality management symptoms and problems to appear when two or more organizations are integrated together, as is the case of the business units within the ubicon Group. It is imperative however in assessing support services using quality management frameworks and techniques to not focus too closely on the symptoms and not see the greater strategic challenges and roadblocks standing in the way of greater levels of customer service quality (Sepic, McNabb, 1994). The intent of this analysis is to explain how ubicon Group can use the frameworks of Total Quality Management (TQM), Six Sigma, lean principles and balanced scorecards (BSC) to attain a higher level of performance and customer satisfaction. Treating the symptoms will only get the customer service team so far. A key underlying assumption of this analysis is that the fundamental nature…
References
Apgar, D.. (2011). Assumption-Based Metrics: Recipe for Success. Strategic Finance, 93(5), 27-33,1.
Amado, C., Santos, S., & Marques, P.. (2012). Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment. Omega, 40(3), 390.
Dervitsiotis, K.. (2011). The New Imperative for Leadership-Advancing From Quality to Innovation. The Journal for Quality and Participation, 34(3), 11,15-17.
Li, S., Wu, C., Yen, D., & Lee, M.. (2011). Improving the efficiency of IT help-desk service by Six Sigma management methodology (DMAIC) - a case study of C. company. Production Planning & Control, 22(7), 612.
Quality Circles
ORGANIZATIONAL EHAVIOR: ARE QUALITY CIRCLES EFFECTIVE
Quality Circles became popular during the mid 1980s, when buzzwords such as Total Quality Management and efficiency teams became popularized in U.S. companies seeking to gain a competitive advantage over international production giants including Japanese manufacturers. A great deal of controversy exists however, as to whether or not quality circles truly accomplish what they are set out to do: improve organizational efficiency, worker productivity and performance. While many companies have argued that quality circles have resulted in dramatic cost savings, a large body of research suggests that quality circles have generally failed in a majority of companies that have implemented them. The aim of this study is to examine the nature of quality circles, and to ascertain whether or not they are effective mechanisms for organizational improvement.
ORGANIZATIONAL EHAVIOR: ARE QUALITY CIRCLES EFFECTIVE
INTRODUCTION
According to research, more than 50% of the…
Bibliography
Ahire, S.L. (1996). "TQM Age vs. Quality. An Empirical Investigation." Production and Inventory Management Journal" 18-23.
Blair, John D. And Whitehead, Carlton J. (1984). "Can Quality Circles Survive in the United States?" Business Horizons, 27 (September-October): 17-23
Buehler, Vernon; Shetty, Y.K. "The Quest for Competitiveness: Lessons from America's Productivity and Quality Leaders." Quorom Books, New York: 1991.
Bowman, James S. "Quality Circles: Promise, Problems, and Prospects in Florida." Public Personnel Management, Vol. 18, 1989.
Quality TV generates interest about social problems
Quite often, fictional TV programs can raise national consciousness and awareness about social problems. Through fiction, viewers care about people far away because problems and issues are personalized and humanized. For example, the HBO program Oz about life in prison has generated compassion about the fate of incarcerated individuals and motivated calls for prison reform in a way that seeing someone in handcuffs on the nightly news cannot. The Sopranos was not simply a high-quality TV drama, its location in a suburban community also forced viewers to think more critically about their daily lives, like the lies, pain, and murder that lay behind the closed doors of affluent suburban New Jersey. The use of violence in these shows is designed to accurately depict life
Quality TV is cinematic
Violence has become part of the cinematic vocabulary, and modern television dramas with legitimate aspirations…
also emphasize the importance of education and communication to consumers in order to ensure that quality standards are met.
The Malcolm Baldrige National Quality Award was established during 1987, when businesses were slowly but increasingly becoming aware of the importance of quality service and goods to customers. The award program was then established in order to not only promote quality awareness, but also to recognize businesses providing the highest quality in comparison to others. This promotes competition, which in turn promotes higher quality goods and services.
In addition to the health care sector, the annual Baldrige Award is presented by the President to businesses in manufacturing, service, small business, education, and nonprofit organizations. The award, along with the Baldrige National Quality Program, is managed by the National Institute of tandards and Technology.
Businesses can apply for the award by submitting the details of their achievements and improvements in seven key…
Sources
Bethell, Christina, Carter, Kim, Lansky, David, Latzke, Brooke & Gowen, Kris. (2003, March). Across Culturally-Diverse Populations: A focus on Consumer-Reported Indicators of Health Care Quality. Foundation for Accountability.
A www.markle.org/resources/facct/doclibFiles/documentFile_592.pdf
McKenna, Jeffrey, Pechacek, Terry F., Stroup, Donna F. (2003, May-June). Health Communication Ethics and CDC Quality-Control Guidelines for Information. Public Health Reports, Vol. 118.
A www.publichealthreports.org/userfiles/118_3/118193.pdf
Literature from past researches also brings the ease of finding relevant information to the study. If the research takes advantage at the recommendations made by past researchers regarding the quality of education within institutions, it paves way for creation of reliably viable recommendations (oss & Onwuegbuzie, 2010).
eferences
Alemu, D.S. (2010). Expansion vs. Quality: Emerging Issues of for-Profit Private Higher
Education Institutions in Ethiopia. International eview of Education / Internationale
Zeitschrift Fur Erziehungswissenschaft, 56(1), 51-61. doi:10.1007/s11159-009-9150-3
Al-Yaseen, H., Al-Jaghoub, S., & Al-Salhi, N. (2011). Issues and Challenges in Implementing
eLearning Projects in Higher Education: The Case of Jordan. Proceedings of the
European Conference on E-Learning, 17-23.
Lunday, E., & APPA: Association of Higher Education Facilities, O. (2010). Assessing and Forecasting Facilities in Higher Education Including the Top Facilities Issues. APPA
Thought Leaders Series, 2010. APPA: Association of Higher Education Facilities
Officers,
Mohamadzadeh, M., Farzaneh, J., Mousavi, M., Ma'ghabl, ., &…
References
Alemu, D.S. (2010). Expansion vs. Quality: Emerging Issues of for-Profit Private Higher
Education Institutions in Ethiopia. International Review of Education / Internationale
Zeitschrift Fur Erziehungswissenschaft, 56(1), 51-61. doi:10.1007/s11159-009-9150-3
Al-Yaseen, H., Al-Jaghoub, S., & Al-Salhi, N. (2011). Issues and Challenges in Implementing
Quality and Data-ased Management
NewYork-Presbyterian Hospital
The purpose of this paper is to examine the organization of NewYork- Presbyterian Hospital in relation to the hospital's quality indicators and measures that are currently in place. Further to identify quality indicators and goal measurements used in the organization plan and also to review the mission statement and vision.
Rigorous standards are used in ranking healthcare institutions particularly when ranking is applied to hospitals. There are approximately 6,012 hospitals in the United States not including military and veteran facilities and out of all of those "only 177 or fewer than 1 in 30 were of high enough quality to be ranked in even a single specialty this year."(Souroujon, 2004)
The first category applied in consideration of a hospital's ranking is that of the hospital's "reputation." (Souroujon, 2004) The second category is that of "mortality ratio" (Souroujon, 2004) and the last is a miscellaneous…
Bibliography
Cornarow, Avery (2004) Methodology Behind the Rankings Best Hospitals 2004; U.S. News Online at: http://www.usnews.com/usnews/health/hosptl/methodology.htm
National Health Care Quality Report: High Quality Health Care Is Not Yet a Universal Reality www.qualitytools.ahrq.gov/qualityreport
Connor, Deni (2003) Healthcare Network Aims to Improve Patient Care Network World Fusion 2005 June 3.
Souroujon, Andre (2004) Best Hospitals 2004 U.S. News Report Online at: http://www.usnews.com / usnews/health / hosptl/tophosp.htm
Quality Cost
Quality and eliability
The cost of quality, in the context of management and the business side of operations, is quite different from (though related to) the cost of quality from a consumer perspective. The old adage, "you get what you pay for" is a word of warning or reminder to consumers that higher quality items tend to be more expensive, and thus the "cost of quality" is simply a higher price tag for consumers. For the companies actually producing goods and services, this same perspective might apply to certain materials and equipment procured for use in the production process, but this is only one of many "costs of quality" that business must endure (Accounting for Management, 2012). Factors of time, process controls, testing, correcting mistakes as quickly and completely as possible, and a variety of business- and industry-specific concerns all impact the costs that a company incurs in…
References
Accounting for Management. (2012). Quality Costs. Accessed 18 August 2012.
http://www.accounting4management.com/quality_costs.htm
Bagdonavi-ius, V. & Nikulin, M. (2002). Accelerated Life Testing. Boca Raton, FL: CRC
Press.
Quality
Supporting Policies for an Airline
In quality management, supporting policies is an essential aspect of quality strategies. Without the supporting policies, quality strategies may not function well. The adoption of supporting policies channels quality management techniques into action.
In an airline industry, ensuring that customers get the best service is perhaps the most important factor every airline management places its focus on. The response to this goal can be well demonstrated and delivered through effective policies that support quality strategies. One supporting policy that serves to be the most important is the dissemination of quality strategies to the diverse department of an airline company. The proper communication of quality techniques presents a first method of solution in quality management.
Some of the basic supporting policies relative to quality management an airline industry may implement are the following.
Strict implementation of airline strategies, including rules and regulations
Quality strategy is…
"In India, there are no Big Macs because the Hindu people don't eat beef. However, they have the Maharaja Mac, which a Big Mac is made of lamb or chicken meat. There is also a vegetarian burger, the McAloo Tikki" (Adams 2007). However, despite the fact that McDonald's must face what may seem like insurmountable challenges, like selling its 'burgers' in a nation like India where a high percentage of the population is vegetarian or does not eat beef for religious reasons, it still holds to the same quality standards of standardized operating and assembly procedures. This enables the McDonald's style to be exported across borders, even when accommodations must be made.
Meyer similarly keeps a tight reign upon quality control at his organization. But it is quality that his obsession, not that "French fries had to be exactly 0.28 inches thick" (Schlosser 2005). While, "the McDonald's operations manual today…
References
Adams, Beatrice. (2007). McDonald's strange menu items across the world. Trifter.
Retrieved October 15, 2011 at http://trifter.com/practical-travel/budget-travel/mcdonald%e2%80%99s-strange-menu-around-the-world/
Collins, Glenn. (2009). The accidental empire of fast food. The New York Times.
Retrieved October 15, 2011 at http://www.nytimes.com/2009/12/16/dining/16Shake.html?pagewanted=all
This can cause the organization to fall behind as competitor discovers a way to do things better, faster, and more efficiently, essentially raising the bar or standards of the industry, much as Toyota, the originator of the continuous improvement philosophy, did for the car industry. Even when quality control mandates that the least wasteful processes always be eliminated, by creating a mechanism with the continual improvement philosophy where change is an accepted part of the company atmosphere, the organizational actors tend to be more responsive to the need of sweeping changes in the modes of production, and also tend to find more creative solutions to potential problems that lie outside of current corporate methodology. In short, what organization would you wish to emulate -- Toyota, with its constant innovation, or the tried-and-true model of GM? The answer, in light of recent business history, seems clear.
orks Cited
Kaizen." Answers.com. Retrieved…
Works Cited
Kaizen." Answers.com. Retrieved 30 Oct 2006 at http://www.answers.com/topic/kaizen
Quality and Data Base Management
The managers find it worthwhile to employ the quality techniques to for improvement of the business process of the company when their jobs incline much towards problem solving than that of leading and managing. The quality improvement is normally taken to be the prevention of construction defects but it is also applied as a method for resolving business problems. (Quality Improvement of Business Processes) The Database is considered to be a fundamental element of an information system. It backs the construction, updating, retrieval and integration of data. (Data Base Management Systems)
The quality improvement initiatives of a company involve planning, analysis and recommended improvements, and finally the execution of the improvement strategies and their monitoring. The planning phase is involved with demarcation of goals, objectives, scope, organisation, activities, timeline and resources so as to reach at the desired goals. The phase of Analysis and ecommendation…
References
'CMS Quality Improvement Initiative" (31 December, 2003) Retrieved from http://cms.calstate.edu/T6_Documents/CMSAudit/CMS%20QII%20_12312003.pdf Accessed on
18 February, 2005
'Critical Issue: Leading and Managing Change and Improvement" Retrieved from http://www.ncrel.org/sdrs/areas/issues/educatrs/leadrshp/le500.htm Accessed on 18
February, 2005
Quality Management
In order to continue molding specific objectives and budget strategies, we at Hartman Industries LLC., have to put together a plan to develop and advance our company's superiority and services to remain competitive and meet the needs of our clients. We have determined that Hartman must improve the quality of our company with a precise agenda and instruments that will allow us to advance the level of service we offer to the employees as well as our clients. In improving excellence and our company's value, we must start with the employees that are already working at our firms to improve their knowledge of the business world as technology, society, and the environment changes. Our professional experts will be evaluated and meet one on one with administration from each branch of service to determine their capacity and worth in assisting the clients so we can determine what types of…
The author suggests that care for the individual is characteristic of small, personal enterprises like Gessler's shoe shop, unlike standardized, corporate places of trade. Gessler can recognize a manufactured boot from far away, and will not charge for poorly made goods. "If I can do noding wid dem, I dake dem off your bill" (4). He says of firms, "dey get id by adverdisement, nod by work" (5).
For Gessler, the quality of his work is the only advertisement that is legitimate as he equates his own value with the quality and value of his work. He even looks like his handiwork: "Himself, he was a little as if made from leather" (2). But this belief impoverishes and ultimately kills Gessler. Eventually, the narrator learns that Gessler prioritizes his own life over his shoes, and funnels all of the profits back into the rent of the shop and the leather…
Works Cited
Galsworthy, John. "Quality." E-text from Project Guttenberg. 25 Sept 2004.
23 Mar 2007. http://www.gutenberg.org/catalog/world/readfile-fk_files=101658&pageno=1
Quality Management
In the contemporary business environment, business control chart is very critical to enhance continuous business process and business improvement. The use of statistical process control charts (SPC) is very critical to enhance improvement and quality of products and service. Process control chart is a statistical tool that allows business to record data regarding the performances of business process on a regular basis. The data may be recorded hourly, weekly or on daily basis. The major objective for using SPC is to compare the present product performances with the past product performances and allow a business to prevent defective materials. Thus, SPC is powerful tool to enhance continuous business improvement. (Harrington, 2009).
Objective of this paper is to use the control chart process to determine the weekly sales process of Ford Motor Company.
X Bar and . Process Control Charts for Weekly Sales of Ford Motor
The charts are…
References
Florida Department of Health (2011). Basic Tools for Process Improvement Module 10. Control Chart. Florida. USA.
Harrington, H, J. (1991). Business Improvement Process: The Breakthrough Strategy for Total Quality Productivity, and Competitiveness. McGraw-Hill Professional. UK.
The result was that even in an online scaffolding environment, the students were still able to gain knowledge through problem-solving with group members (Doering and Veletsianos, 2007).
Scaffolding software is fairly new, but is becoming increasingly popular in the classroom setting. Artemis is a scaffolding software program which gives students access to a digital library to search and sort science information related to project-based investigations. Students are able to not only organize folders containing information on the information they are seeking, but they are also able to share this information with other classmates. This web sharing feature not only supports collaboration between students, but teachers are also able to collaborate. Studies have shown that there is a direct relationship between scaffolding software and student motivation as well as conceptual understanding (Butler and Lumpe, 2008).
Based on the research on scaffolding, it is determined that it is evidence-based learning. This type…
References
Butler, K.A. And Lumpe, a. (2008). Student use of scaffolding software: Relationships with motivation and conceptual understanding. Journal of Science and Educational
Technology, 17(5), 427-436.
Clark, R.C. And Mayer, R.E. (2008). Learning by viewing vs. learning by doing: Evidence-based guidelines for principled learning environments. Performance Improvement, 47(9), 5-13.
Doering, a. And Veletsianos, G. (2007). Multi-scaffolding environment: An analysis of scaffolding and its impact on cognitive load and problem-solving ability. Journal of Educational Computing Research, 37(2), 107-129.
According to his concepts the quality control can be done without too much emphasis on inspection if the process is smooth and can easily rum by the operations. It is today that we recognize the importance of customer's point-of-view but it was Juran who many years ago gave the idea that the perception of quality lies in the mind of customers rather than the producer. "According to the founders of TQM, the five interventions define the core of total quality management. Knowledge of customer requirements provides a test for considering and evaluating process changes. Supplier partnerships ensure that materials entering the organization are of acceptable quality. Cross-functional teams bring the full spectrum of relevant information and expertise to bear on decisions about system wide problems. Scientific methods and statistical analyses provide teams with trustworthy data to use in their decision making. And process management heuristics can improve the quality of…
References
Miller, Alex. Strategic Management. 3. Irwin/McGraw Hill, 1998.
Witzel, Morgen. "Quality put into practice - guru guide: Joseph Juran." Quality put into practice - guru guide: Joseph Juran. 19 August 2003. RICS. 20 Oct 2006 http://www.rics.org/Management/Qualitymanagement/FT%20SUMMER%20SCHOOL%20Quality%20put%20into%20practice%20Guru%20Guide%20JOSEPH%20JURAN%20 (Financial%20Times).html.
Paton, Scott M.. "An interview with Joseph M. Juran." A Century of Quality: An Interview with Quality Legend Joseph M. Juran. 1999. QCI International. 20 Oct 2006 http://www.qualitydigest.com/feb99/html/body_juran.html .
Feo, Joe De. "Juran Institute Helps Organization Improve." OUR FOUNDER. Juran Institute. 20 Oct 2006 http://www.juran.com/lower_2.cfm?article_id=21 .
They appaently need to see someone as actively involved in the leadeship pocess in ode to conside him o he a leade.
One of the chaacteistics that the students did mention was fainess. Each of them descibed scenaios in which they felt as if thei educational leades had not been fai. They peceived that some students wee given pefeential teatment. The easons that they cited fo this pefeential teatment vaied, though paental involvement at school and student involvement in athletics seems to be two common easons that they believed pincipals might teat some students bette than othes. They felt like this diffeential teatment was not beneficial, not only to the students who did not eceive the pefeential teatment, but also to the students who did. Anothe chaacteistic that the students found impotant was that the leades be nice to them; they found it difficult to elate to leades who wee…
references first, and discourage the teachers from challenging them and assigning a lot of homework. However, two of the parents believed that a student-first attitude meant that the educational leaders should be focused on ensuring that the children received the best education possible, with the goal of surpassing any state standards for minimum education requirements.
They also seemed to feel like educational leaders should be available. They seemed to find it very off-putting when educational leaders, particularly those on the administrative level, did not make themselves available to the parents. They wanted to be able to enter into a dialogue with them and feel as if the leaders were paying attention to their issues and concerns, rather than act as if parental concerns were somehow unimportant in the educational context.
Conclusion
There was very little overlap in the qualities that the three groups identified as being critical in an educational leader. Instead, each group of them seemed to focus on the qualities that would permit the educational leader to interact better with them. What this suggests is that an educational leader's effectiveness should not be assessed by a single group of individuals, but by a combination of people from all different areas. Moreover, it suggests that educational leaders need flexibility, so that they can be effective leaders for students, teachers and parents, despite the varying demands of each group.
Quality Management in Sports Tourism
It should surprise no one that "travel and tourism [are] the world's largest industry" (Moli). Most people have not wanted to travel far outside the bounds of a resort or a prescribed tourist destination, but that is not necessarily the case anymore. Since people from wealthier countries are now able to travel easily to even the most remote spot n the world, it has become vogue to visit out-of-the-way spots. The benefits of this can be seen in the fact that nations which have not previously been able to provide jobs for their people to any extent whatsoever are now employing large numbers in these two industries. Travel and tourism are a global market and they scene is set for more adventurous and exotic types of travel.
One of the fastest growing segments of this market is sports tourism. More people are seeing the benefits…
Works Cited
Bowman, James S. "At Last, an Alternative to Performance Appraisal: Total Quality Management." Public Administration Review, 54.2 (1994): 129-136.
Devine, Adrian, and Frances Devine. "Sports Tourism: Marketing Ireland's Best Kept Secret - the Gaelic Athletic Association." Irish Journal of Management, (2005): 7- 16.
Gibson, Heather J. "Sport Tourism: the Rules of the Game." Parks & Recreation, 34.6 (1999): 36-42.
Hackman, J. Richard, and Ruth Wageman. "Total Quality Management: Empirical, Conceptual, and Practical Issues." Administrative Science Quarterly, 40.2 (1995): 309-325.
By reducing stress levels, this could even have a direct medical benefit. It is essential that a healthcare professional be knowledgeable and efficient, but to make them truly excellent they need to have good people skills, too.
In essence, being an excellent healthcare provider simply means understanding people, and treating patients like human beings. It sounds simple, but remarkably few people in today's world seem to recognize other humans in day-to-day transactions. The healthcare professionals that exhibit this quality are the ones I consider truly excellent, and the ones that have inspired me to attend nursing school. I will keep in mind the level of service they provided, and try to emulate the same qualities in my career in healthcare.
Quality and Data Base Management
This short essay attempts to distinguish between sometimes very similar words and at other times surprisingly different. The information technology age that we are all a part of today has been the reason for the ironically different definitions for these words that in the past may have been all examples of one another in any thesaurus. The words the report focuses on are data, information, and knowledge. Therefore, the work will attempt to describe the differences and also to help in the clarification will provide examples of each.
Before the technology revolution that became so prominent in our lives, the word data was run of the mill. It was a word that was more often used in science and meant to gather a body of facts. However, since technological change spurred the computer, data has a whole new appeal in the English language. For example,…
References
If you need to type anything after the reference list then start it on this page
114). ising medical costs and diminishing quality of care demand that something be done, however (IOM 2009).
The Quality Chasm documents and the research that went into producing them have been specifically requested and utilized by the Department on Health and Human Services to implement policy reform at state and local levels that his directly changed the way primary care is provided (IOM). Nursing education is also affected by these policy changes as expectations and standards of care change.
eferences
IOM. (2009). "Crossing the Quality Chasm: The IOM Health Care Quality Initiative." Accessed 18 September 2009. http://www.iom.edu/CMS/8089.aspx
Piper, S. (2008). Top Ten Myths of American Health Care and Crisis. Pacific esearch Institute. Accessed 18 September 2009. http://liberty.pacificresearch.org/docLib/20081020_Top_Ten_Myths.pdf
References
IOM. (2009). "Crossing the Quality Chasm: The IOM Health Care Quality Initiative." Accessed 18 September 2009. http://www.iom.edu/CMS/8089.aspx
Piper, S. (2008). Top Ten Myths of American Health Care and Crisis. Pacific Research Institute. Accessed 18 September 2009. http://liberty.pacificresearch.org/docLib/20081020_Top_Ten_Myths.pdf
10). While basically valid, this claim is disingenuous and actually self-defeating. While we might not have a "right" to any of these things, the government does provide food, shelter and clothing to those in need, and not just on an emergency basis (as is the case with health care). Health goes to basic security of life, and the government has an inherent duty to protect its citizen's lives.
The Qulity Chasm report has been used to change healthcare by advocating a shift in primary care to a more developed infrastructure via systems demonstrations. The report affected both policy and ethics in its finding on lowered safety levels due to insufficient staffing capabilities (IOM). Nursing education has changed due to the enhanced standards and new methodologies suggested by the report.
eferences
IOM. (2009). "Crossing the Quality Chasm: The IOM Health Care Quality Initiative." Accessed 18 September 2009. http://www.iom.edu/CMS/8089.aspx
Piper, S. (2008).…
References
IOM. (2009). "Crossing the Quality Chasm: The IOM Health Care Quality Initiative." Accessed 18 September 2009. http://www.iom.edu/CMS/8089.aspx
Piper, S. (2008). Top Ten Myths of American Health Care and Crisis. Pacific Research Institute. Accessed 18 September 2009. http://liberty.pacificresearch.org/docLib/20081020_Top_Ten_Myths.pdf
Quality & Safety
The quality and safety of health care services has been a major issue in the recent past because of the significance of these factors in the improvement of patient outcomes and enhancing the effectiveness of the health care system. Health care professionals and practitioners have increasingly focused on the need to improve the quality and safety of their services given the constant increase in patient population. As a result, various measures have been developed and implemented in attempts to enhance the quality and safety of care services and improvement of practices. These measures include delivery of patient-centered care, safety initiatives, teamwork and collaboration, informatics, quality improvement, and evidence-based practice. There are several ways with which incidents or interactions in each of these components are handled and can be improved based on leadership/management theory content.
Patient Centered Care -- Interaction
A bedside report was not done at bedside…
Works Cited
Evanoff, Bradley, Patricia Potter, Laurie Wolf, Deborah Grayson, Clay Dunagan, and Stuart Boxerman. "Can We Talk? Priorities for Patient Care Differed Among Health Care Providers." Advances in Patient Safety 1 (n.d.): 5-14. AHRQ -- Agency for Healthcare Research and Quality: Advancing Excellence in Health Care. Hhs-logoU.S. Department of Health & Human Services. Web. 20 Apr. 2015. .
"How Fast Is Too Fast For IV Push Medications." ISMP Medication Safety Alert. Institute for Safe Medication Practices, 15 May 2003. Web. 20 Apr. 2015. .
Laws, Dawn, and Shelly Amato. "Incorporating Bedside Reporting into Change-of-Shift Report." Rehabilitation Nursing 35.2 (2010): 70-74. Rehabilitation NURSING. Rehabilitation NURSING, Mar.-Apr. 2010. Web. 20 Apr. 2015. .
Poor dental health can be a portal that allows bacteria and other infectious organisms into blood stream. Poor dental health care can also lead to poor outcomes of dialysis. Heart disease patients have special needs when it comes to dental care. Spreading this knowledge would motivate patients with these diseases to visit Eastside clinic regularly.
Threats
If staffing of more employees is not able to attract more patients to the clinic then the clinic would make a greater loss than it is currently making.
Kool Smiles being a profit making organization might be more efficient and have a more cooperative and friendly staff which can attract Eastside clinic patients towards them.
Promotions through dental vehicles would lead to extra costs such as repairmen of vehicles and fuel costs for which the clinic might not have funds.
The clinic might not have enough funds to employee more people
Alternating sites
Currently,…
References
Vissers, J. & Beech R. (2005). Health operations management: patient flow logistics in health care. USA: Routledge.
Pierce, S. (2010). Dynamic Capacity Management For Health Care. USA: Taylor & Francis.
Kovener, A. & Knickman J. (2005). Health care delivery in the United States. USA: Springer.
Wall, A. (1996). Health care systems in liberal democracies. USA: Routledge.
Quality Management and Effective Cost Reduction Achieved at Bosch GmbH, Germany by Implementation of Its Systems with Special Emphasis on otal Quality Management
Company Profile
"Prevention" -- Quality Management
Product Design
Process Design And It Enabled Solutions
I Involvement
Material, Manpower, Knowledge and Its Quality
Cost Of Quality
Operations Objectives -- Application Of Quality Management Principle For Better Productivity And Profits
Gap models qm - Quality Management
qm - otal Quality Management
ISO - International Standards Organization
CAM - Computer Aided Manufacturing
CAD - Computer Aided Design
In Robert Bosch GmbH, quality management is a holistic approach to a comprehensive assimilation of precise customer requirements, and satisfying customer aspirations by making consistent quality deliveries at the right price, in time and with least hassles to the community around you. Quality management, therefore, involves the effective design of the products, and the processes focused on customer specifications, besides planning the product…
They have achieved all this with great diligence by pooling of information on common purchase requirements and holding on to a consistent policy in their purchase, and by expanding the cooperation between departments for a better understanding, and consequently, increase in efficiency. They are also setting up a global cross divisional purchasing center for automotive parts to enable economical purchasing activity on several components that are being standardized both for inventory reduction purposes and for the benefit of bulk purchase leading to price reduction (UPCOMING, 2009).
Manpower
Robert Bosch GmbH has always maintained the human resources development systems in line with the latest business practices, and the latest production technologies that accrue from a highly advanced system of information and production technologies that have been sweeping
Quality of the Optimization for esource Planning Model by C. Santos et al. (2013)
Any multinational organization with more than 100,000 knowledge workers is faced with some profound challenges in harnessing this pool of talent for a diverse set of information technology projects. The resource planning function for Hewlett Packard's Enterprise Services business segment was especially challenged in this area, prompting Santos et al. (2013) to provide a refined model that can be used to identify optimal supply and demand solutions in highly uncertain environments. This paper provides an evaluation of the quality of the implemented approach for the refined modeling method developed by Santos et al. (2013), including its strengths and weaknesses as well as simplifying assumptions that were made in the development of the model. Finally, an analysis of the respective strengths and weaknesses of the developed model is followed by an evaluation of the sufficiency of the…
References
'Business summary' (2013) Yahoo! Finance. [online] available: http://finance.yahoo.com/q / pr?s=HPQ+Profile.
Doving, E & Nordhaug, O (2010, July 1) 'Investing in Human Resource Planning: An
International Study,' Management Revue, vol. 21, no. 3, pp. 292-295.
Droege, SB & Hoebler, JM (2003) 'Employee turnover and tacit knowledge diffusion: A
Quality Evidence From ickard, C.M., et al. (2012)
The objective of this study is to critically appraise quality evidence in the work of ichard, et al. (2012) which focuses on routine vs. clinically indicated replacement of peripheral intravenous catheters: A andomized Controlled Equivalence Trial. The focus of the critique will be on the methodology, results, implications for clinical practice and further research.
Schultz et al. (2010) reports that randomized controlled trials "when they are appropriate designed, conducted, and reported, represent the gold standard in evaluating health care interventions." (p.1) However, the absence of methodological rigor results in biased results in randomized trials. In order for a trial to be accurately assessed, there must be clear and transparent information presented in the study's methodology and findings. Due to the absence of adequacy in the reporting of studies, the Consolidated Standards of eporting Trials (CONSOT) was developed in 1996 and revised in…
References
Rikard, CM, et al. (2012) Routine vs. clinically indicated replacement of peripheral intravenous catheters: a randomized controlled equivalence trial. The Lancet. Vol. 380. 22 Sept. 2012.
Schulz, KF et al. (2010) CONSORT 2010 Statement: Updated Guidelines For Reporting Parallel Group Randomized Trials. Open Medicine 2010;4(1);E60.
'Little Skyscraper on the Prairie: A are Frank Lloyd Wright
Tower-One of His Most Bizarre Buildings Ever-ises High above the Oklahoma Plains.'
The Atlantic Monthly, vol. 302, p. 8.
Eger, J.M. 2006, March-April. 'Building Creative Communities: The ole of Art and Culture; a
Leading Authority on Information Technology Argues That Cities Must Nurture the Creative Potential and Community Engagement of Their Citizens.' The Futurist, vol. 40,
no. 2, pp. 18-20.
Jacko, J.A. & Sears, a. 2003. The Human-Computer Interaction Handbook: Fundamentals,
Evolving Technologies, and Emerging Applications. Mahwah, NJ: Lawrence Erlbaum
Associates.
Kim, Y-M. 2011, September. 'Factors Affecting University Library Website Design.' Information
Technology & Libraries; vol. 30, no. 3, pp. 99-100.
Lee, B.C. & Wicks, B. 2010. 'Tourism Technology Training for Destination Marketing
Organisations (Dmos): Need-based Content Development.' Journal of Hospitality,
Leisure, Sports and Tourism Education, vol. 9, no. 1, pp. 39-40.
Mccabe, P.T. 2004. Contemporary Ergonomics 2004. Boca aton,…
References
Bingley, S., Burgess, S., Sellitto, C., Cox, C. & Buultjens, J. 2010. 'A Classification Scheme for Analysing Web 2.0 Tourism Websites.' Journal of Electronic Commerce Research, vol.
11, no. 4, pp. 281-282.
Cuddihy, E. & Spyridakis, J.H. 2012, July. 'The effect of visual design and placement of intra-
article navigation schemes on reading comprehension and website user perceptions.'
Typically, accurate documentation assists in limiting errors. (Stanford Hospital & Clinics, 2012).
Car et al. (2008) point out that integrating of electronic health within a healthcare organization enhances quality and safety of patients. The author argues that electronic health record assists the healthcare provider to readily access comprehensive information in order to minimize the incident of error as well as enhancing patient safety and quality of healthcare delivery. While Stanford Hospital and Clinics has made several efforts to enhance quality healthcare delivery and patient safety within the hospital environment, however, the issue of medical errors is still rampant within the healthcare sector in the United States. Meanwhile, there are several ways the issue of error incidents can affect the healthcare delivery.
Impact of Error incident on Healthcare Delivery
A major effect of error incident within the health sector is the decline in the quality healthcare delivery and the issue could…
References
Ballard, K.A.(2003). Patient Safety: A Shared Responsibility. ANA Periodicals. 8(3).
Car, J. Black, a. Anandan, C. et al. (2008). A Systematic Overview & Synthesis of the Literature. Report for the NHS Connecting for Heath Evaluation Programme.
Library Index (2012). Challenges Change and Innovation in Health Care Delivery -- Safety.
Institute of Medicine. (2001). Crossing the quality chasm: A new health system for the 21st century-Summary. Washington, DC: National Academy Press, 2-4.
Also in addition to this, there are a series of general quality requirements raised by the market in case.
Furthermore, each company establishes a set of quality objectives that must be met by their services. Based on these quality objectives, the companies are then able to determine the costs that will be required by their services. Based on these calculations, the companies can establish financial target, sales targets, and can estimate the probable income for the following periods of time.
One of the differences between the two companies in relation with the implementation of the quality management system is represented by the equipment in which each of these companies has invested. The types of equipment used in the quality management process include &D equipments, test equipment, measure equipment, and public equipment.
Given the size of the international airlines company, it has the financial capability of using expensive, efficient equipments that…
Reference list:
1. Quality Management Systems (2010). Department of Trade and Industry. Retrieved March 18, 2010 from http://www.businessballs.com/dtiresources/quality_management_systems_QMS.pdf .
2. Easton, G.S. & Jarrell, S.L. (1996). The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation. Emory University, Department of Decision and Information Analysis. Retrieved March 18, 2010 from http://papers.ssrn.com/sol3/papers.cfm?abstract_id=8061 .
Conclusion
In short, data integration and data quality are not the same things, but they are very closely linked. Can a company have one without having the other? Yes, but to what benefit? If a company has high quality data in every aspect but does not use it for anything, the company is losing out. If a company is very serious about data integration but the data that they are using is low in quality, that company is also losing out. While these two areas are not technically the same, they must be used in concert with one another in order to assure the success of a company, both now and in the future. Often, integration takes place throughout a company but the quality of the data is not as good as would have been hoped for. People ignore problems with data, customers fail to correct discrepancies that they see…
A quality assessment could turn up this problem and create the atmosphere for solving the problem creatively and effectively.
There is another aspect of the quality assessment program that directly affects all of the staff of any healthcare facility. Essentially, a quality assessment program can help make the facility more profitable, and that benefits everyone on the staff. Quality assessment can identify areas of waste and neglect that may have been overlooked before, and they can help staff members come up with solutions that are not only more viable for the patient, bust cost-effective, too. That means the fiscal health of the organization is managed and sound, and that means a more stable working environment for the staff. In a facility that is having money problems, the staff may be stressed or distracted, and that can lead to health concerns for the patients. In a fiscally sound institution, the staff…
References
Arling, G., Lewis, T., Kane, R.L, Mueller, C., and Flood, S. (2006). Improving quality assessment through multilevel modeling: The case of nursing home compare. Health Services Research, Volume 42 Issue 3. p. 1177-1199.
Editors. (2008). Nursing facility quality assessment. Retrieved 12 Nov. 2008 from the Lifespan Web site: http://www.lifespan-network.org/docs/10.01.20%20Procedures%20for%20Facility%20Quality%20Assessment.pdf
Wong, C.A., Cummings, G.G. (2007). The relationship between nursing leadership and patient outcomes: A systematic review. Journal of Nursing Management; Vol. 15 Issue 5, p. 508-521.
Quality Evaluation
Explain how each of the five evaluation factors for a secondary source influences its management decision- making value.
The globalizing nature of our economy has foisted certain challenges upon business managers and organizational decision-makers. Particular among them is the need to remain abreast of shifting research, newly advanced findings and cutting-edge market theories. In order to do this, an organization's research department must remain steeped in an array of secondary sources with proper discretion of data quality. The Five Evaluation Functions of Purpose, Scope, Authority, Audience and Format help to avail this discretion.
First and foremost, it is recognized that qualifying the credibility of secondary sources is essential to meaningful decision-making. According to ang et al. (1995), "use of the term 'data manufacturing' encourages researchers and practitioners alike to seek out cross-disciplinary analogies that can facilitate the transfer of knowledge from the field of product quality to the…
Works Cited:
Nannapaneni, S.K. (2008). Business Research Methods. Morehead State University.
Wang, R.Y.; Storey, V.C. & Firth, C.P. (1995). A Framework For Analysis of Data Quality Research. IEEE Transactions of Knowledge and Data Engineering, 7(4).
The words "Out "and Over" both convey a sense of loss and leaving, which enhances the meaning and intention of the poem as an exploration of grief.
The final lines of the first stanza are very short and concise. They are almost brutal in their finality and in the way that they suggest the inescapability of death through their analogy to winter. The direct simplicity of these lines and the way that they are positioned after the other longer lines, adds weight to the meaning of the poem and we feel the sense of loss and grief. Note as well the use of alliteration in the second last line of the stanza: "Silent, and soft, and slow."
This also adds to the sense of inevitability and the finality of death.
The use of alliteration, combined with the shorter and longer lines in the stanza is an example of the way…
Improving Quality Control in Airlines and Aerospace Manufacturing Industries
Airlines and aerospace manufacturing industries are aviation sectors that focus on the design, development, testing, selling, and maintenance of aircraft and their associated parts. These industries are also involved in the manufacture and maintenance of rockets, missiles, and spacecraft. As the aviation industry has experienced tremendous growth because of the increased demand in air travel, airlines and aerospace manufacturing industries have also experienced growth. The growth in these industries has also been fueled by the increased demand and focus on airline safety as well as the increased competitiveness in the airline market. The projected increase in global passenger traffic generates significant prospects for airlines and aerospace manufacturing industries. However, these industries are facing significant pressures with regards to enhancing quality control as part of improving the efficiency and safety of airlines. This project seeks to examine strategies that are needed to…
Janson Medical Clinic
Construct a Pareto diagram for dissatisfaction. What conclusions do you reach?
Creating a Pareto diagram of dissatisfaction shows how poor the overall patient experience is in the Janson Medical Clinic from a care and treatment perspective. As the case indicates that the process for making an appointment is streamlined and easily accomplished, it is not surprising that this aspect of the dissatisfaction metric scores the least. The top three areas that generate the highest levels of patient satisfaction include the ease of getting through on the phone, ease of getting a convenient appointment, and the length of time patients wait to see a physician. The following Pareto analysis illustrates the results.
What is alarming about the performance of the Jansen Medical Clinic from a patient satisfaction perspective is how low seven of the 14 attributes track score. The attributes so critical to delivering an excellent patient experience…
Visit the quality site http://www.qualitydigest.com/content/magazine .; Find an article pertaining to the major concepts presented in chapters 13 and 14. In your post, discuss how the article relates to the concepts presented in chapters 13 and 14. Cite your article and source.
In the article Six Sigma Lessons from Deming, Part 2 by Dr. Anthony Burns discusses the need for having a more egalitarian approach to how quality management is implemented through organizations. He successfully illustrates how the traditional Black Belt model is antiquated and often slows down companies from being able to bring faster change throughout their organizations. This is illustrates throughout the many examples shown of how the various level of Black Belts fail to bring a greater level of quality ownership. He also successfully contrasts the role of Deming in Total Quality Management (TQM) and Six Sigma Black Belt hierarchies, showing how the former brings a greater level of task and change ownership.
His focus on quality being everyone's responsibility shows why TQM is so effective as a technique for insuring greater ownership through an organizations struggling to excel. Juxtapositioning this with the role of Back Belts as quality leaders and experts shows how they are complementary to one another. The author successfully shows the tension between these two areas are often critically important from a conflict standpoint to move an organization forward as well. Finally, the article shows how an organization staffed with exceptional Black Belts is not enough; there needs to also be expertise at change management as well. The ability to bring greater adoption of quality management concepts and its value depend on both.
Even in my current extracurricular activities, such as on my Varsity football team, sacrificing my need to be a 'star' and instead serve the common good is a necessity. Teaching the novice debaters is an integral part of my duties on my school's Lincoln-Douglas Debate team. I must help them see the world from competing perspectives, and to see issues in terms of grey, rather than stark black and white.
I am so thankful for the people in my life who have taught me this spirit of community: the people I met over the summer in Texas taught me what it means to be a good neighbor, the children and senior citizens I have befriended who have shown me that friendship knows no age or socioeconomic status. I have, despite the shortness of my life, tried to craft an open soul with few fences, with no barbed wire around my…
Quality of Television in the United States
Television may be viewed as a potentially dangerous device, as a device that has no useful purpose although it is great in the area of entertainment and still others many view television as a tool for use in their daily living. Certainly, Hollywood never runs out of ways to entertain the masses and is very experienced at doing just that. Television entertainment plays a large role in the lives of Americans who love hotdogs, baseball, and apple pie and as well love football and beer. The stress on a global basis is great during at time in history when World War III is just an insult away in the Middle East, when Americans have never been quite so restless and ill content with their government's actions and the skewing of Constitutional ights.
Functions of Television
Television programming that is entertaining and lighthearted is…
References
Toeman, Jeremy (2012) The Four Most Underhyped Trends in Social TV. Techcrunch. Retrieved from: http://techcrunch.com/2012/05/19/the-four-most-underhyped-trends-in-social-tv/
So, in some case, leadership does not necessarily link with responsibility for the men, but rather with the relationship with the persons who are led. Napoleon was able to concentrate the energies of his men in a way that served his best interests.
This links with Raymond Carver's story, in the sense that good leadership is also about good communication, about the ability of passing the appropriate message. The main theme of his story is that of communication (or lack of), namely of finding the right words to pass on to the others. The right words are fundamental, because they help connect individuals and fostering this relationship is perhaps the most important part of good leadership.
The most important point in "Cathedral," from a leadership perspective, is when the husband finds himself at a loss of words when trying to describe the cathedral to Robert. He is, throughout the story…
Bibliography
1. O'Brien, Tim (1990). The Things They Carried. Boston: Houghton Mifflin Harcourt
2. Carver, Raymond (1983). Cathedral New York: Knopf
3. Chemers M. (1997) An integrative theory of leadership. Lawrence Erlbaum Associates, Publishers
Each of these companies have significantly different cultures, processes and approaches to managing the research, development, manufacturing and service of their products yet both found value in TQM strategies over time. This is because the unifying aspect of TQM being able to make more efficient use of resources, production and plant assets, and also reduce time and cost all make immediate contributions to the financial health of these firms and others like them who adopt these practices.
eferences
Akdere, M. (2009). The ole of Knowledge Management in Quality Management Practices: Achieving Performance Excellence in Organizations. Advances in Developing Human esources, 11(3), 349.
Charles . Emery. (2009). A cause-effect-cause model for sustaining cross-functional integration. Business Process Management Journal, 15(1), 93-108.
Josh Hammond. (2000). The naked truth about business excellence. Total Quality Management, 11(4-6), S666-S673
Jim Walden. (2003). Performance excellence: A QFD approach. The International Journal of Quality & eliability Management, 20(1),…
References
Akdere, M. (2009). The Role of Knowledge Management in Quality Management Practices: Achieving Performance Excellence in Organizations. Advances in Developing Human Resources, 11(3), 349.
Charles R. Emery. (2009). A cause-effect-cause model for sustaining cross-functional integration. Business Process Management Journal, 15(1), 93-108.
Josh Hammond. (2000). The naked truth about business excellence. Total Quality Management, 11(4-6), S666-S673
Jim Walden. (2003). Performance excellence: A QFD approach. The International Journal of Quality & Reliability Management, 20(1), 123-133.
This is important, because it is showing how a lack of: following up and monitoring safety standards can increase the long-term financial problems facing a heath care facility. (Master, 2005, pp. 259 -- 285)
At the same time, there is also the possibility that the lack of focus on safety could expose the hospital to possible law suits. This is because the plaintiffs could use this information to show, how the staff is negligent in the quality care that they are providing to them. Once this occurs, it means that the costs for: medical malpractice insurance and other operating expenses will rise. While, the facility will have the negative publicity from: these lawsuits and there is the possibility of increased amounts of regulation (surrounding internal procedures). This is important, because it is showing how these kinds of issues will have an adverse effect on: the reputation and economic viability of…
Bibliography
Grol, R. (2008). On the Trail of Quality and Safety. British Journal of Medicine, 336, 74 -- 76.
Master, K. (2005). Role Development in Professional Nursing. Sudbury, MA: Jones and Bartlett.
Manser, T. (2009). Team Work and Patient Safety. Acta Anaesthesiologica Scandinavica, 53 (2), 143 -- 151.
Vincent, C. (2008). Is Health Care Getting Safer. British Journal of Medicine, 13, 337 -- 345.
The need for clinical research is less for generic drugs but nevertheless may be needed for improvements.
2) Explain why the process or procedure produces a competitive product or service in the domestic and global markets
Other than the mandatory requirements the clinical trials are part of the quality management system. The credibility of the company depends on the effectiveness of the medicine it sells. So for both the companies the results of clinical trials and the opinions from the market and the medical fraternity is very important in improving the quality of the medicine and also bring about a better product to gain a better market share. The clinical trials thus help bring high-quality products to market not only in the therapeutic side of pharmaceuticals. For the generic drug segments that are a niche, high-barrier-to-entry products like the ones dealt with by Par Pharmaceutical the clinical trials are also…
References
Clinical Trials. Gov. (2007) "Understanding Clinical Trials" Retrieved 17 June, 2011 from http://clinicaltrials.gov/ct2/info/understand
MedReps Career. (2011) "Pfizer going for the e for world's first virtual clinical study"
Retrieved 17 June, 2011 from http://www.medreps.com/pharmaceutical-company-news/pfizer-goes-online-for-world~s-first-virtual-clinical-study/
Par Pharmaceuticals. (2011) "About Us" Retrieved 17 June, 2011 from http://www.parpharm.com/generics/index.php?option=com_content&view=article&id=49&Itemid=71
Accreditation Improves Quality
Accreditation is one of the strategies and techniques used by many businesses to uplift the quality and status of their organization. Some chooses to be accredited partners of a well-known company while some chooses to become accredited and certified by organizations that provide and guarantee approved standards. In this kind of business strategy, it is important to know whether accreditation is really effective or not.
ased from my experience, having to work with a company that has earned a certification from an ISO accredited organization, and that has earned an accreditation from Microsoft company, I believe that accreditation scheme is an effective method in strengthening an organization's position in the industry where it belongs. This is especially true if the accrediting company is recognized and trusted by many. For instance, as in our company's case, being accredited by ISO (International Standard Organization) is an honor that proves…
Bibliography
Accreditation.
Retrieved on Feb. 05, 2005, from Anderson University Online.
Web site: http://www.anderson.edu/falls/mba/accred.html
Accreditation Program.
Anxiety, poor school performance and suicidal conduct have been among the frequent signs of sexual abuse. Excessive masturbation and other unusual sexual activities are also associated with sexual abuse. Symptoms of emotional abuse, on the other hand, are loss of self-esteem, sleep disturbances, headaches or stomach aches, refusal to go to school and running away from home. Neglect can be more visibly detected when the child's normal physical, social, emotional and mental development is hampered. Symptoms can be underweight, slower acquisition of language skills and emotional neediness. Child abuse inflicts lifelong consequences (aker 1999). These include poor school work, emotional problems, the formation of an antisocial personality, promiscuity, drug or alcohol abuse and suicide attempt. Abused children often find difficulty in establishing intimate relationships as adults (aker).
The economic, cultural, and social revolution 50 years ago changed the scenario for everyone. Young women joined the workforce even when they became…
Bibliography
Baker, H. (1999). Child abuse. 3 pages. Encyclopedia of Medicine: Gale Encyclopedia of Medicine.
Bower, B. (1996). Mom-child relations withstand day-care attachment behavior in infants. 3
Pages. Science News: Science News Service, Inc.
Grooms, a. (2007). Quality child care expensive. 2 pages. La Crosse Tribune: ProQuest
Quality, cost-competitiveness, customer service and first-to-market are all essential determinants to global commercial success. All sectors of the economic market are obliged to reduce costs and production times while increasing profits and market share. Ambitious organizations are turning to systems management programs such as Six Sigma or Total Quality Management to develop and maintain exceptional standards across the whole of an organization. This includes all aspects of production and manufacturing processes, as well as marketing, sales and distribution, financial considerations, employee motivation and customer service. Finally, product development in the form of a perennial portfolio of projects helps to ensure the viability of a company.
The incorporation of systems management programs has become integral to the renaissance and future of an organization. Often, enterprises will combine qualities from several methodologies such as integration aspects of Six Sigma with Project Management; the very topic of consideration for this essay that examines…
References
(1) Anbari F.T. (2004) A Systems Approach to Six Sigma Quality, Innovation, and Project Management. Proceedings of the 7th International Conference on Systems Thinking, Innovation, Quality, Entrepreneurship and Environment (STIQE 2004). Maribor, Slovenia.
(2) Anbari F.T. (2003). An Integrated View of the Six Sigma Management Method and Project Management. Proceedings of IPMA 17th World Congress on Project Management. Moscow, Russia.
(3) Anbari F.T. (2002). Six Sigma Method and Its Applications in Project Management. Proceedings of the Project Management Institute Annual Seminars & Symposium, San Antonio, TX.
(4) Kwak Y.H., Anbari F.T. (2004). Benefits, Obstacles, and Future of Six Sigma Approach. Technovation: The International Journal of Technological Innovation, Entrepreneurship and Technology Management, 26 (5-6), pp. 708-715.