Quality Essays (Examples)

Quality of Life the Impact

Especially in a country where the fastest growing minority group is Hispanic, and there will always be a need for bilingual speakers.

In conclusion, humans without social support -- whether it is older people or a newborn baby -- cannot function up to full capacity. Those individuals that are survivors of a deadly earthquake, or who have bipolar or other serious mental disabilities, are desperately in need of social support and all it can bring to the mind and body. Moreover, studying the various aspects of social support vis-a-vis social theories of aging gives the student a good understanding of the various ways society views and deals with the elderly -- and it is not always a warm picture. The changes that are needed to make society a more just, safe, and healthy place are mainly based on some form of social support, be it Medicare, Social Security, or the…… [Read More]

Quality Management Different Systems Philosophies and Approaches

Quality Management Different Systems, Philosophies

and Approaches to Excellence

Quality Management: Different Systems, Philosophies

and Approaches to Excellence

As is known within the field, operations management is an area of management specifically concerned with the overseeing, designing, and redesigning of business operations in the production of good and services. In order for operations to move smoothly within a business, management must ensure that day-to-day business moves forward in a manner that not only utilizes the highest quality standards, but additionally uses as little resources as needed in order to both meet company standards and satisfy customer needs in order to retain continued business. In beginning to ensure that such standards are upheld within a business, the area of quality management comes highly into play. In understanding the basis of quality management, along with the systems, philosophies and approaches that go along with it, one can better understand the impacts such…… [Read More]

Quality Control vs Quality Assurance Introduction- Since

Quality Control vs. Quality Assurance

Introduction- Since World War II and the advanced capacity for technology and manufacturing, many organizations have adopted working and managerial philosophies that surround the principles of quality. The modern organizational environment on all fronts is rapidly evolving. An increased focus on globalization causes many organizations to undergo rapid and rather continual change that are driven by consumer expectations, launching of new technologies, and now, global competition. The result is a very different business environment engendering the evolution of a new way of thinking about business -- business success is driven by quality and quality is an evolving tool (Bendell, 2005).

In many ways, this has resulted in a number of theories that are all designed to ensure the highest quality of a product or service, coupled with the lowest margin of error and cost. Thus, we have quality control, in which there are a set…… [Read More]

Quality Management Relating Risk Management Policies and

Quality Management

elating isk management policies and practices to quality management

Quality Management for X Medical Facility

Quality management in the health care aims at ensuring that patients, who seek their services, obtain an exceptional provision of health care. According to eichert (2011), every health care giver aims at providing quality services to their clients compelling them to employ quality management. Health care organizations perform this task to exhibit their dedication to providing the best care for their clients. Quality management application in health care businesses ensures that doctors and administrators benefit from the identification of ways to enhance internal procedures in order to ensure quality services for their patients. The major aim of the process is to identify any requirements for improvements by analyzing the weak areas in order to enhance them. This stems from the realization that every health care organization should provide care that is patient-centered, timely,…… [Read More]

Quality Control Pressures to Improve

One of the best examples of the use of statistical quality control in clerical operations is found in Aldens' Mail Order House in Chicago. Statistical quality control was begun at Aldens' early in 1945 by the installation of sample inspection and the control chart in one of the order-picking departments (Mercer, 2003). ithin two months, the error ratio in this department fell from 3% to less than 1% while efficiency increased from 82% to 107% (alton, 2012). Since then, use of the system has been extended throughout the organization (23 departments by June, 1947) with such outstanding success that it has gained the complete support of top management. Over a two-year period, statistical quality control brought about a reduction in errors of 25.4% as indicated by customer adjustments (Box & Colleagues, 2009).

ith few exceptions, statistical quality control in the federal government has been confined to engineering or construction activities…… [Read More]

Quality Without Tears The Art

The inclusion of many excellent examples and definitions of the nuances of measuring quality also underscore how effectively these objectives were attained. The author has since created a series of frameworks for further testing the core concepts and frameworks of this book.

How This Book Changed My View of Quality

Quality as a discipline in an organization is known for being restrictive and at times closing down production, often at great cost to organizations (Crosby, 1995). Impressions of quality are that it is also very difficult to work with as an internal organization due to their inflexibility in managing variations. After reading this book that lack of tolerance for variation is well understood and respected; there must be a lack of variance in overall production processes and quality to ensure continued profitability of a business. The fourteen foundational elements of the book and four quality management absolutes resonate more in…… [Read More]

Quality of Life Among Tawau Hospital Staff

Quality of Life Among Tawau Hospital Staff With Osteoarthritis (knees) Been Treated in Physiotherapy Unit

Quality of life among Tawau hospital staff with osteoarthritis (knees) being treated in physiotherapy unit

Pilot study

Demographics

Knowledge about OA before physiotherapy

Severity of disease before and after rehabilitation

Degree of difficulty as a result of knee OA

Effect on work performance

Effect on emotional status and social activities

Opinion on self-management

Impact of physiotherapy on their knowledge and understanding of the disease

Impact of physiotherapy on their ability to cope and QoL

Publication of the study

Time schedule

Budget

Consent form

Appendix 4: Interview schedule

Quality of life among Tawau hospital staff with osteoarthritis (knees) being treated in physiotherapy unit

Introduction

Osteoarthritis (OA) in general is also referred to as degenerative joint disease and is a progressive joints disorder whereby there is gradual cartilage loss that results in formation of spurs (areas of…… [Read More]

Quality Improvement Report

Quality Improvement in Health Care Institutions

Quality Improvement eport

eport on quality improvement

Quality improvement in health care involves activities undertaken to elevate the patient experience and the health of the population. It also encompasses an improvement of the health care provider experience (Leonard, Graham, & Bonacum, 2010). To attain a set standard of quality in health care a there is need to appreciate that quality improvement is a continuous process that require: an understanding and knowledge of the quality improvement approaches and commitment of practice leadership by the staff and resources. The staff and management should work as a team in problem identification, coming up with solutions and making improvements on a continuous basis.

An essential component to achieving quality improvements is the laying down infrastructure to facilitate quality health care practices (Nutting, Miller, & Crabtree, 2009). Ideal quality improvement infrastructure is intended to act as support to management…… [Read More]

Quality Management and Accountability

Quality Management

Provide a brief overview of the quality improvement process. Be sure to give examples and to specifically discuss what quality improvement teams are.

The quality improvement process begins with an identification of needs. A needs assessment includes the input from both clients and staff. Quality improvement cannot be accomplished effectively without a thorough analysis of what clients expect -- as well as what employees expect too. For example, clients might expect their nurses to check in on them at frequent intervals. Employees might expect regular feedback from their supervisors.

The next step in the quality improvement process is to define the process by which the quality improvement will take place. This should be as specific as possible, to meet the needs that were identified in the first step. For example, if clients expected to have a nurse check in at regular intervals, then the process of quality improvement…… [Read More]

Quality of Community Health Centers Analysis Paper

Quality of Community Health Centers

Analysis Paper: Quality Community Health Centers

The health of every human being is always a priority to every governing authority that cares for its people. Governments establish health centers as well as health policies and event budget for health services to be provided to the people. Some of these health centers are of national level whereas others are community based. The community-based health centers, however, have their share of issues in the course of delivering services. This has led to compromising of the quality of the health centers and the services they offer.

The New York is considered to the begging point for the establishment of community-based health centers in the United States of America. Some of its health centers date back to the early civilization yeas. Hence as a result, these health centers have many challenges, and hence the quality of their services is…… [Read More]

Quality Improvement in Healthcare Nearly All Healthcare

Quality Improvement in Healthcare

Nearly all healthcare organizations today are aware of the Quality Improvement (QI) movement and seek to actively instill their businesses with such elements. In fact, the past few decades have shown the QI movement to be the main approach for healthcare organizations to measure performance and engage in lasting changes (Colton, 2000). The foundations of QI reside with its origins which come from multiple arenas: "in systems engineering, as a way of defining production processes; in quantitative analysis, as a methodological approach for collecting and analyzing data; and in organizational behavior, as a way of understanding how QI fits with an organization's structure and management philosophy" (Colton, 2000). QI fundamentally stands as a mode for a healthcare organization to better itself through enhancing the way in which it delivers service and by improving patient outcomes (Colton, 2000). "The U.S. Agency for Healthcare esearch and Quality defines…… [Read More]

Quality of Life and Functioning

In the case of Mrs. Thomas, her condition is made worse by unique challenges to include: dealing with her own health issues, loneliness, financial worries and anxieties over her husband's depression. These difficulties are making Mrs. Thomas' condition more severe. As she must be concerned about: these problems and her quality of health. These issues are impacting her physical and mental well-being.

To deal with these challenges, an all-encompassing approach must be utilized that is focusing on holistic medicine. This means involving: friends, family members and community organizations as part of the solution. At the same time, the community nurse must encourage Mrs. Thomas to stay physically active and engage in routine tasks.

This will help her to have a sense of regularity. When this happens, there will be an improvement in her mental and physical state. This is the point that Mrs. Thomas, will not worry about the various…… [Read More]

Quality Indicators Related to Geriatric Services in a Hospital

Quality Indicator

Healthcare Quality Indicators

ith the adoption of the Affordable Care Act, also now commonly referred to as Obamacare, the array of quality indicators used to assess healthcare facility performance has expanded. The addition of a number of quality indicators with direct connections to penalties and other punitive measures has created a great deal of pressure for hospitals and other healthcare facilities. Many of these quality indicators are designed to heighten accountability among hospitals and other acute healthcare treatment cites or systems. Among them, penalties for preventable readmissions has become an exceptionally prominent indicator of performance quality.

Quality Indicator:

According to Brink (2013), the quality indicator of readmission rates has become an important issue for healthcare leaders and hospital administrators. Brink reports that roughly 12% of all Medicare patients will be readmitted to the hospital within the first 30 days of discharge for recurrent conditions that could be prevented…… [Read More]

Qualities of Washington in His

52, 53). Thus, in less than a month, Washington improvised an entirely new battle plan and seized the advantage offered to him by the British. Coupled with his relentless dedication to his cause, Washington's ability to react and improvise throughout the war is what allowed the relatively untrained and poorly supplied Continental Army to overcome the might of the British empire.

The third trait, a fatherly devotion to his men, is evident throughout Washington's military career. Though he was careful to maintain a certain distance between himself and his men in order to ensure a modicum of respect (or at least fear), he nevertheless care deeply about their well-being (Harvey, 2008, p. 39). For example, when he became the leader of the Continental Army, one of his first orders was for the men to be issued fresh bedding and food, and he organized colonial women to produce 14,000 new coats…… [Read More]

Quality One of the Most

The underlying theory is simple: a company can still fail even if it produces high quality goods. It could, for example, have a bloated management structure. hat TQM does is it allows the company to manage everything so that senior management knows the value that all parts of the company contribute to the bottom line.

ith this high level of control, the total quality movement focuses on enhancing quality through the synthesis of structure and strategy (Lowder, 2007). For example, a firm that derives competitive advantage through its reputation for high quality will design its organization and its systems so that every aspect of the organization supports that strategy. The same is true of a firm with a cost leadership strategy. At al-Mart, for example, every aspect of that company is designed to lower the cost per unit sold. Companies that rely on innovation likewise have designed their organization and…… [Read More]

Quality Circle Principles of Management Quality Circles

Quality Circle

Principles of Management: Quality Circles

A quality circle is a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit (Kucera, 2012). The purpose of these groups is to solve problems by focusing on measurable indicators of quality that impact the company's costs, productivity, or other business interests. For instance, quality circles at a manufacturing company might focus on finding ways to minimize product defects, as measured in the amount of product with a particular defect per thousand or million, while, those at an insurance company might seek methods to reduce the frequency of billing errors.

Quality circles are generally associated with Japanese management and manufacturing…… [Read More]

Quality Management Systems in the

elative to Hartman Industries, the elements which should be taken into consideration in the creation of a new quality management system refer primarily to the global spreading of the organizational plants, which must all deliver high quality items, integrated within the same umbrella of organizational values, philosophies and customer expectations. Given this context, a model of centralized quality management is proposed. With its aid, the company's management would centralize all quality information within its headquarters and would continually train and delegate managers to the global plants and ensure that the quality standards adopted by the parent company are continually implemented and respected. In terms of the chart, the modification would occur in the sense of higher levels of integration of control across organizational plants and departments.

The plan for the centralized quality control would be implemented throughout four gradual stages, as follows:

Stage 1: Analysis of quality control needs within…… [Read More]

Quality Service Management This Case

The hotel and the LST core values are aligned in customer service and hospitality, meeting the customer needs as often as humanly possible. (LST websites)

Measurement and Feedback and Cultural Change (Yee Tsang & Antony 2001) measurement and feedback systems are currently lacking, other than in the nature of the fact that booking groups often return, though individuals not necessarily. (Mccarville 1993)

7 Essentials for Successful Leisure Programming

1. Establish programming priorities. LST has adequately developed a set of priorities regarding both what the consumer will see, as a cultural reflection and from an historical perspective. The company has also effectively developed a TQM approach to the development of programs that meet the consumer's expectations of a tour. Individualization and keeping the costs of such within the expectations of individuals and groups will be the key in the future.

2. Discover clients' needs. Client's needs discovery is currently produced by…… [Read More]

Quality Management Total Quality Management

(1993). The critical organizational departments involved in any TQM effort include the procurement and sourcing, manufacturing and production, fulfillment, marketing, sales, and service, all of which form the value chain of how organizations produce, sell and service products. The major actors or participants in the process are first and foremost the purchasing and procurement, and supply chain departments of an organization, which must have a specific set of quality standards to inspect and measure the level of quality of raw materials and components used in production. Second, the manufacturing and production staffs must be completely aligned with the objectives of any TQM program for it to succeed according to Ishikawa, K, (1985). Marketing, Sales and Service all must be specifically aligned with the core values of TQM, have processes for setting and achieving expectations with customers, all the while keeping gross margins and profitability in check

Of all functions however,…… [Read More]

Quality Improvement Project the Medical

In terms of communication within the hospice setting, this might occur by means of communicating with patients and their families to determine whether they experience their care setting in an optimal manner. If this is not the case, strategies are implemented to address the commonly experienced difficulties.

CONCLUSION

In conclusion, communication is a vitally important part of any care setting. Patients and their families must feel that they are the recipients of patient-centered care, and that they receive sufficient information to help them through difficult times. It is suggested that the PDSA model will be an effective way to accomplish this, along with process mapping. A logical sequence of steps must first address the underlying reasons behind the lack of effective communication among staff and patients. This can relate to the stress factors and harsh work schedules that practitioners often face. To work in such an emotionally eroding environment makes…… [Read More]

Quality Management Principals Over the

As, they have been focused on implementing select aspects of the strategy. While it is ignoring, key provisions of this criteria. Once this occurs, it means that they will not be effective in meeting TQM ideas.

Compare how well company 2 positioned against ISO 9000.

Johnson & Johnson has been doing very well against this system. This is because; they have implemented all of the different categories in some way into their organization. Over the course of time, this has allowed the management to quickly adapt to changes in the marketplace and understanding the needs of customers.

Compare both companies and where you recommend your company (Florida Department of Corrections) should improve in order to be a better quality company.

Johnson & Johnson is a better organization. This is because they have implemented various TQM principals, as a part of their organizational strategy. Once this occurred, it meant that they…… [Read More]

Quality Management Analysis and Recommendations for Rubicon

Quality Management Analysis and ecommendations for ubicon Group -- a Travelcom Company

It is common for quality management symptoms and problems to appear when two or more organizations are integrated together, as is the case of the business units within the ubicon Group. It is imperative however in assessing support services using quality management frameworks and techniques to not focus too closely on the symptoms and not see the greater strategic challenges and roadblocks standing in the way of greater levels of customer service quality (Sepic, McNabb, 1994). The intent of this analysis is to explain how ubicon Group can use the frameworks of Total Quality Management (TQM), Six Sigma, lean principles and balanced scorecards (BSC) to attain a higher level of performance and customer satisfaction. Treating the symptoms will only get the customer service team so far. A key underlying assumption of this analysis is that the fundamental nature…… [Read More]

Quality and Quality Assurance Significantly

Literature from past researches also brings the ease of finding relevant information to the study. If the research takes advantage at the recommendations made by past researchers regarding the quality of education within institutions, it paves way for creation of reliably viable recommendations (oss & Onwuegbuzie, 2010).

eferences

Alemu, D.S. (2010). Expansion vs. Quality: Emerging Issues of for-Profit Private Higher

Education Institutions in Ethiopia. International eview of Education / Internationale

Zeitschrift Fur Erziehungswissenschaft, 56(1), 51-61. doi:10.1007/s11159-009-9150-3

Al-Yaseen, H., Al-Jaghoub, S., & Al-Salhi, N. (2011). Issues and Challenges in Implementing

eLearning Projects in Higher Education: The Case of Jordan. Proceedings of the

European Conference on E-Learning, 17-23.

Lunday, E., & APPA: Association of Higher Education Facilities, O. (2010). Assessing and Forecasting Facilities in Higher Education Including the Top Facilities Issues. APPA

Thought Leaders Series, 2010. APPA: Association of Higher Education Facilities

Officers,

Mohamadzadeh, M., Farzaneh, J., Mousavi, M., Ma'ghabl, ., &…… [Read More]

Quality Management Organizations the Two

The ability of any organization t transform itself into a quality-driven enterprise is predicated on hwo well it interprets and implements quality management standards corporate-wide (Kujala, Lillrank, 2004). Quality Auditing LLC is designed as a business to deliver these benefits.

The second quality management organization is Q-Plus Labs located in Irvine, California. The services this company offers include on-site measurement of quality management processes, onsite calibration of equipment to ISO standards, and pre-audit analysis of production and sourcing workflows. The company also has extensive expertise in Six Sigma analysis of quality management problems as well. Studies indicate that the greater the level of project management expertise and quality management methodology experience, the higher the success rate of client audits (Holschbach, Hofmann, 2011). This is what Q-Plus Labs provides in terms of expertise, in addition to using a series of quality management tools to provide insights into how best to modify…… [Read More]

Quality Management How Important Is the Concept

Quality Management

How Important is the Concept of Quality in Strategy Formulation?

Companies, products and brands rise and fall on the quality of each successive product generation or new service being offered to businesses or consumers. Quality is so significant of a factor in the success of companies that studies suggest that it is a critically important catalyst for successful innovating one product generation to the next (Nowak, 1997). Product quality is increasingly the only differentiator in increasingly commoditized, undifferentiated markets as well (Frankforter, 1998). Due to all of these factors, strategic quality management encompassing Total Quality Management (TQM) is now an integral part of strategy formulation in many industries (Calingo, 1996).

Analysis of Quality in Strategy Formulation

The integration of quality management at an enterprise level of strategy planning often is a recursive process, where a company literally "leans" how to make quality part of its culture (Calingo, 1996).…… [Read More]

Quality of Life Among Tawau Hospital Sufering

Quality of Life Among Tawau Hospital Sufering From

Knee Osteoarthritis With Physiotherapy

Qualitative study of How Quality of Life of Tawau Hospital Staff

Suffering from Knee Osteoarthritis have been improved at Physiotherapy Unit.

To investigate how the Quality of Life among Tawau Hospital staff suffering from Osteoarthritis (knees) have been improved using Physiotherapy intervention.

The study employs qualitative techniques to collect data. The sample population is selected from people and Tawau Hospital staff visiting the physiotherapy unit. Approximately 100 sample valid questionnaires are collected and the data collected are used for the research findings. The study evaluates the extent the physiotherapy intervention has been able to improve the quality of life of participants. The physiotherapy intervention include physical exercise, and massage. The study measures the outcome of physiotherapy intervention using VAS (visual analogue scale). The reduction of pain has been used to measure the improvement of quality of life index…… [Read More]

Quality Improvement Strategies Describe Each Methodology You

Quality Improvement Strategies

Describe each methodology you researched. What are the pros and cons of each methodology? Choose one methodology to move forward with for your organizational QI plan. Explain why you chose that methodology over the others.

Hospital executives and quality improvement managers have experienced success at varying levels due to the introduction of varying concepts of Continuous Quality Improvement and Total Quality Management in different hospital operations for the past fifteen years. Several non-healthcare industries have transferred different quality improvement methodologies which have been being studied well and then implemented at various hospitals. Hospitals have dedicated their immense fiscal and human resources towards the implementation of leading methodologies. They were successful in attaining short-term success, yet they got frustrated due to the unsustainability of quality and cost effectiveness initiatives. Executives remained dedicated towards the implementation of quality improvement methodologies, yet they were still required to determine answer to…… [Read More]

Quality & Leadership in Corporations Strategic Objectives

Quality amp; Leadership in Corporations

Strategic objectives of operational management

In a competitive market environment, organizations employ different strategies to achieve market advantages. Wining new markets and maintaining the existing markets depends on the quality of the products and services that organizations produce. To enhance the quality of the products, and achieve market competitive advantages, firms should employ operations management techniques to produce and distribute products. Operations management focuses on the various strategies that firms employ to create, develop, produce, and distribute products and services to achieve market advantages. (Slack, Chambers. amp; Johnston, 2008). The model of operation management is very critical to business success because it influences how managers understand customers and translate customers' needs into performance objectives, which is translated into operational business strategy. (Slack, Chambers, amp; Johnston 2010).

Operations management is the method that an organization employs to coordinate business operations in term of efficient utilization of…… [Read More]

Quality Circles Organizational Behavior Are Quality Circles

Quality Circles

ORGANIZATIONAL EHAVIOR: ARE QUALITY CIRCLES EFFECTIVE

Quality Circles became popular during the mid 1980s, when buzzwords such as Total Quality Management and efficiency teams became popularized in U.S. companies seeking to gain a competitive advantage over international production giants including Japanese manufacturers. A great deal of controversy exists however, as to whether or not quality circles truly accomplish what they are set out to do: improve organizational efficiency, worker productivity and performance. While many companies have argued that quality circles have resulted in dramatic cost savings, a large body of research suggests that quality circles have generally failed in a majority of companies that have implemented them. The aim of this study is to examine the nature of quality circles, and to ascertain whether or not they are effective mechanisms for organizational improvement.

ORGANIZATIONAL EHAVIOR: ARE QUALITY CIRCLES EFFECTIVE

INTRODUCTION

According to research, more than 50% of the…… [Read More]

Quality Management Developing Implementing and

A series of meetings and interviews following the dissemination of these published materials will allow all questions and concerns to be raised prior to final design approval and implementation. Any changes made following suggestions and/or demands made by various leadership individuals during these meetings and interviews will also be delivered to other major stakeholders as a means of achieving consistency and concurrent approval for all proposed changes and the overall development plan.

The deliverables for the proposed consolidation and quality control management will be largely tangible in nature. Reduced expenses and more simplified communication hierarchies will both form important aspects of the proposed projects results. The quality control aspects of this projects, however, will be almost entirely intangible and deliverables in this area will consists of improved efficiency in operations and greater knowledge and oversight of day-to-day operations amongst NAVFAC leadership and individual leadership in the remaining departments. The breadth…… [Read More]

Quality TV Some Critics Might

Quality TV generates interest about social problems

Quite often, fictional TV programs can raise national consciousness and awareness about social problems. Through fiction, viewers care about people far away because problems and issues are personalized and humanized. For example, the HBO program Oz about life in prison has generated compassion about the fate of incarcerated individuals and motivated calls for prison reform in a way that seeing someone in handcuffs on the nightly news cannot. The Sopranos was not simply a high-quality TV drama, its location in a suburban community also forced viewers to think more critically about their daily lives, like the lies, pain, and murder that lay behind the closed doors of affluent suburban New Jersey. The use of violence in these shows is designed to accurately depict life

Quality TV is cinematic

Violence has become part of the cinematic vocabulary, and modern television dramas with legitimate aspirations…… [Read More]

Quality in Healthcare Quality Is

also emphasize the importance of education and communication to consumers in order to ensure that quality standards are met.

The Malcolm Baldrige National Quality Award was established during 1987, when businesses were slowly but increasingly becoming aware of the importance of quality service and goods to customers. The award program was then established in order to not only promote quality awareness, but also to recognize businesses providing the highest quality in comparison to others. This promotes competition, which in turn promotes higher quality goods and services.

In addition to the health care sector, the annual Baldrige Award is presented by the President to businesses in manufacturing, service, small business, education, and nonprofit organizations. The award, along with the Baldrige National Quality Program, is managed by the National Institute of tandards and Technology.

Businesses can apply for the award by submitting the details of their achievements and improvements in seven key…… [Read More]

Quality of Life in the

Bringing the medicine to the patient is one way in which healthcare staffers can show concern for the elderly or very ill. High-risk procedures may become more available locally for elderly patients, lowering the high incidence of deaths due to cardiovascular or cancer surgeries in low-volume hospitals (Gastonia, p. 2).

Exporting medicine overseas. Care and love for all people is important to those who wish to find meaning in their healthcare jobs. If only people in their country are cared for, the lack of care for others appears more obvious. In fact, some diseases may be wiped out if medication is provided to parts of the world where the incidence of that particular health risk is prevalent. For instance lymphatic filariasis, or malaria, is spread by mosquitoes. Through the efforts of the World Health Organization, private donors and pharmaceutical corporations, progress is being made in wiping out this disfiguring disease…… [Read More]

Quality Management Creating a Culture

All of these elements taken together are critically important for quality, not complacency or mere compliance to the minimum set of requirements, to take hold and drive lasting cultural shifts in an organizational entity (Almaraz, 1994).

The second key success factor is structural integration of the change management programs, TQM initiatives, and broader strategic plans and initiatives of the organization. For many healthcare providers, this galvanizing factor is the development of effort patient management programs including patient quality control audit initiatives that measure quality of car using the Six Sigma framework (Clemson, Lowe, 1993). This approach to defining quality management makes it quantitatively clear what the differences are in each dimension of quality, further highlighting areas needing the most improvement.

Conclusion and Applying the Lessons Learned

Culture often can stop positive change in quality management from occurring. When this happens, healthcare organizations need to concentrate on creating a culture that…… [Read More]

Quality and Data-Based Management

Quality and Data-ased Management

NewYork-Presbyterian Hospital

The purpose of this paper is to examine the organization of NewYork- Presbyterian Hospital in relation to the hospital's quality indicators and measures that are currently in place. Further to identify quality indicators and goal measurements used in the organization plan and also to review the mission statement and vision.

Rigorous standards are used in ranking healthcare institutions particularly when ranking is applied to hospitals. There are approximately 6,012 hospitals in the United States not including military and veteran facilities and out of all of those "only 177 or fewer than 1 in 30 were of high enough quality to be ranked in even a single specialty this year."(Souroujon, 2004)

The first category applied in consideration of a hospital's ranking is that of the hospital's "reputation." (Souroujon, 2004) The second category is that of "mortality ratio" (Souroujon, 2004) and the last is a miscellaneous…… [Read More]

Quality Cost Quality and Reliability the Cost

Quality Cost

Quality and eliability

The cost of quality, in the context of management and the business side of operations, is quite different from (though related to) the cost of quality from a consumer perspective. The old adage, "you get what you pay for" is a word of warning or reminder to consumers that higher quality items tend to be more expensive, and thus the "cost of quality" is simply a higher price tag for consumers. For the companies actually producing goods and services, this same perspective might apply to certain materials and equipment procured for use in the production process, but this is only one of many "costs of quality" that business must endure (Accounting for Management, 2012). Factors of time, process controls, testing, correcting mistakes as quickly and completely as possible, and a variety of business- and industry-specific concerns all impact the costs that a company incurs in…… [Read More]

Quality of Life Indicators -- City of

Quality of Life Indicators -- City of Alexandria

esearch Indicators Analysis

Alexandria Quality of Life Initiative

The purpose of this paper is to provide details about the articulation and measurement of four select indicators from the Quality of Life Study for the City of Alexandria. A brief overview of the survey constructs, conceptual framework, data sources, and data analysis is provided as introduction to the discussion of the specific indicators.

Quality of life is a concept that takes on as many meanings as there are individuals living in a community. Individual perceptions are key in any definition of quality of life, but generally the concept has to do with positive feelings of well-being and a sense that one is living "the good life." The word good, and the mental images and emotional feelings associated with the concept of goodness, are generally agreed by psychologists to be fundamental to a concept…… [Read More]

Quality Supporting Policies for an Airline in

Quality

Supporting Policies for an Airline

In quality management, supporting policies is an essential aspect of quality strategies. Without the supporting policies, quality strategies may not function well. The adoption of supporting policies channels quality management techniques into action.

In an airline industry, ensuring that customers get the best service is perhaps the most important factor every airline management places its focus on. The response to this goal can be well demonstrated and delivered through effective policies that support quality strategies. One supporting policy that serves to be the most important is the dissemination of quality strategies to the diverse department of an airline company. The proper communication of quality techniques presents a first method of solution in quality management.

Some of the basic supporting policies relative to quality management an airline industry may implement are the following.

Strict implementation of airline strategies, including rules and regulations

Quality strategy is…… [Read More]

Quality Management Compare and Contrast

"In India, there are no Big Macs because the Hindu people don't eat beef. However, they have the Maharaja Mac, which a Big Mac is made of lamb or chicken meat. There is also a vegetarian burger, the McAloo Tikki" (Adams 2007). However, despite the fact that McDonald's must face what may seem like insurmountable challenges, like selling its 'burgers' in a nation like India where a high percentage of the population is vegetarian or does not eat beef for religious reasons, it still holds to the same quality standards of standardized operating and assembly procedures. This enables the McDonald's style to be exported across borders, even when accommodations must be made.

Meyer similarly keeps a tight reign upon quality control at his organization. But it is quality that his obsession, not that "French fries had to be exactly 0.28 inches thick" (Schlosser 2005). While, "the McDonald's operations manual today…… [Read More]

Quality Improvement in Health Care

Furthermore, the VA hospitals are devoted to new research on Parkinson's disease in the development of surgical treatment for late-stage patients for whom medical therapy is no longer effective and development of new medications, which are more effective and have fewer side effects (Department of Veterans Affairs, 2001). In this way the VA's rehabilitation services structure assists in the transition of patients from one level to another level of care.

alanced Scorecard of the VA's Rehabilitation Services

The creation of a balanced scorecard for the rehabilitation services offered by the VA consists of developing metrics, collecting data and analyzing the data in relation to: 1) the learning and growth perspective, 2) the business process perspective, 3) the customer perspective, and 4) the financial perspective. The learning and growth perspective includes employee training and corporate cultural attitudes related to both individual and corporate self-improvement. In the current climate of rapid technological…… [Read More]

Quality Improvement Chick-N-Gravy Dinner Line the Case

Quality Improvement: "Chick-n-Gravy Dinner Line"

The case study at hand deals with complaints being lodged against a product line, "Chick-n-Gravy Dinners" that are sold within a specific chain of restaurants. Upon initial investigation into the complaints, the firm was able to pinpoint that many of the complaints centered upon five product defects: under-filled packages, a missing item, spills/mixed items, unacceptable taste, and improperly sealed packages. In order to begin to remedy the problem, a selection of dinners was pulled at random and opened, and the results showed that nearly all of the 800 dinners pulled included one or more of the aforementioned quality issues.

In a situation such as this, it becomes apparent that the quality of the product line is not, and has likely never been, the biggest priority for the firm. Instead, quantity, not quality appears to have been the focus. In this case, as nearly the entire…… [Read More]

Quality Control Re Continuous Improvement

This can cause the organization to fall behind as competitor discovers a way to do things better, faster, and more efficiently, essentially raising the bar or standards of the industry, much as Toyota, the originator of the continuous improvement philosophy, did for the car industry. Even when quality control mandates that the least wasteful processes always be eliminated, by creating a mechanism with the continual improvement philosophy where change is an accepted part of the company atmosphere, the organizational actors tend to be more responsive to the need of sweeping changes in the modes of production, and also tend to find more creative solutions to potential problems that lie outside of current corporate methodology. In short, what organization would you wish to emulate -- Toyota, with its constant innovation, or the tried-and-true model of GM? The answer, in light of recent business history, seems clear.

orks Cited

Kaizen." Answers.com. Retrieved…… [Read More]

Quality and Data Base Management

Quality and Data Base Management

The managers find it worthwhile to employ the quality techniques to for improvement of the business process of the company when their jobs incline much towards problem solving than that of leading and managing. The quality improvement is normally taken to be the prevention of construction defects but it is also applied as a method for resolving business problems. (Quality Improvement of Business Processes) The Database is considered to be a fundamental element of an information system. It backs the construction, updating, retrieval and integration of data. (Data Base Management Systems)

The quality improvement initiatives of a company involve planning, analysis and recommended improvements, and finally the execution of the improvement strategies and their monitoring. The planning phase is involved with demarcation of goals, objectives, scope, organisation, activities, timeline and resources so as to reach at the desired goals. The phase of Analysis and ecommendation…… [Read More]

Quality Management in Order to Continue Molding

Quality Management

In order to continue molding specific objectives and budget strategies, we at Hartman Industries LLC., have to put together a plan to develop and advance our company's superiority and services to remain competitive and meet the needs of our clients. We have determined that Hartman must improve the quality of our company with a precise agenda and instruments that will allow us to advance the level of service we offer to the employees as well as our clients. In improving excellence and our company's value, we must start with the employees that are already working at our firms to improve their knowledge of the business world as technology, society, and the environment changes. Our professional experts will be evaluated and meet one on one with administration from each branch of service to determine their capacity and worth in assisting the clients so we can determine what types of…… [Read More]

Quality Management a Comparison Between Southwest Airline

Quality Management

A Comparison between Southwest Airline and Domestic and International Business Operations

Southwest airline is an American company that offers services domestically. The company's main competition is other domestic airlines. Ford Motor Company is an American automaker that operates in the United States and worldwide. Ford competes in the United States and globally. The decisions made by the leaders of these two organizations have directly impacted the outcome of these organizations. In this paper I will discuss Southwest airlines and how the organization manages to stay competitive domestically. I will discuss Ford and their strategies for remaining competitive globally. I will also discuss the distribution of power in both of these organizations.

Southwest Produces Competition Domestically

Southwest airline is the most successful low fare airline in the United States. This company has modified the way traditional airlines functions and conducts daily business. "Southwest airlines is the largest airline in…… [Read More]

Quality Management of Evidenced-Based Practice

All of these factors favor the use of electronic medical records as the foundation of medical records management systems. These systems can also contribute to the detection of errors and improvements in quality by indexing patient treatment results to the overall performance of the system as well.

Electronic medical record systems can hinder quality management of healthcare by having multiple versions of the truth, or highly fragmented and disparate databases that create more confusion that clarity (Darr, Harrison, Shakked, Shalom, 2003). One of the most major causes of an electronic medical records system failing to deliver its full potential is the lack of usability and alignment to specific process needs and requirements. All of these factors can derail the efforts to make an electronic medical systems platform effective. Finally the lack of integration to legacy databases and lack of quality management measures often lead to medical records systems failing to…… [Read More]

Quality The Character of Gessler

The author suggests that care for the individual is characteristic of small, personal enterprises like Gessler's shoe shop, unlike standardized, corporate places of trade. Gessler can recognize a manufactured boot from far away, and will not charge for poorly made goods. "If I can do noding wid dem, I dake dem off your bill" (4). He says of firms, "dey get id by adverdisement, nod by work" (5).

For Gessler, the quality of his work is the only advertisement that is legitimate as he equates his own value with the quality and value of his work. He even looks like his handiwork: "Himself, he was a little as if made from leather" (2). But this belief impoverishes and ultimately kills Gessler. Eventually, the narrator learns that Gessler prioritizes his own life over his shoes, and funnels all of the profits back into the rent of the shop and the leather…… [Read More]

Quality of Life an Analysis of a

Quality of Life

An Analysis of a Life ell Lived

The world is in a constant flutter of change. In the past few decades alone such inventions as cellular phones and the Internet have drastically altered many lives. Globalization is indeed, global, and with it, everything changes. Because of these facets, and sometimes perhaps in spite of them, humanity's definition of a good life, or a life well lived changes constantly as well. Today, one's ability to simply connect to the Internet opens, literally, a world of possibility. For many, such a simple connection represents an ideal life.

Yet there are still others who believe in wealth and power as the primary definitions of a good life, which are more classical ideals. There are a number of pieces that also elucidate these ideas, and portray this wish of a good, beautiful, easy and satisfying life at various times in history,…… [Read More]

Quality Management in the Contemporary Business Environment

Quality Management

In the contemporary business environment, business control chart is very critical to enhance continuous business process and business improvement. The use of statistical process control charts (SPC) is very critical to enhance improvement and quality of products and service. Process control chart is a statistical tool that allows business to record data regarding the performances of business process on a regular basis. The data may be recorded hourly, weekly or on daily basis. The major objective for using SPC is to compare the present product performances with the past product performances and allow a business to prevent defective materials. Thus, SPC is powerful tool to enhance continuous business improvement. (Harrington, 2009).

Objective of this paper is to use the control chart process to determine the weekly sales process of Ford Motor Company.

X Bar and . Process Control Charts for Weekly Sales of Ford Motor

The charts are…… [Read More]

Quality Indicators for Research There

The result was that even in an online scaffolding environment, the students were still able to gain knowledge through problem-solving with group members (Doering and Veletsianos, 2007).

Scaffolding software is fairly new, but is becoming increasingly popular in the classroom setting. Artemis is a scaffolding software program which gives students access to a digital library to search and sort science information related to project-based investigations. Students are able to not only organize folders containing information on the information they are seeking, but they are also able to share this information with other classmates. This web sharing feature not only supports collaboration between students, but teachers are also able to collaborate. Studies have shown that there is a direct relationship between scaffolding software and student motivation as well as conceptual understanding (Butler and Lumpe, 2008).

Based on the research on scaffolding, it is determined that it is evidence-based learning. This type…… [Read More]

Quality Joseph Juran the Term

According to his concepts the quality control can be done without too much emphasis on inspection if the process is smooth and can easily rum by the operations. It is today that we recognize the importance of customer's point-of-view but it was Juran who many years ago gave the idea that the perception of quality lies in the mind of customers rather than the producer. "According to the founders of TQM, the five interventions define the core of total quality management. Knowledge of customer requirements provides a test for considering and evaluating process changes. Supplier partnerships ensure that materials entering the organization are of acceptable quality. Cross-functional teams bring the full spectrum of relevant information and expertise to bear on decisions about system wide problems. Scientific methods and statistical analyses provide teams with trustworthy data to use in their decision making. And process management heuristics can improve the quality of…… [Read More]

Quality Management in Pharma Comparing

Quality as a product differentiator must be an explicit goal in defining audit objectives in highly regulated industries if manufacturers are to retain and grow the trust of their suppliers and distribution channels (Schnoll, 2008).

How Traceability Contributes to Great Competitiveness

Traceability is essential for both companies to be in compliance to domestic and global pharmaceutical standards and laws, yet this is just the baseline from which both companies analyzed here begin from. For traceability to be effective in contributing to greater competitiveness, the process shown in Figure 1 must be seen as always being improved. The tangential processes that are related to traceability, from reverse logistics and supply chain management to pricing and brand management, all have a major impact on each company's ability to maintain its pricing structure and business model. In effect this process is pivotal to each company attaining its strategic goals. Traceability also connotes accountability…… [Read More]

Qualities of a Good Educational

They appaently need to see someone as actively involved in the leadeship pocess in ode to conside him o he a leade.

One of the chaacteistics that the students did mention was fainess. Each of them descibed scenaios in which they felt as if thei educational leades had not been fai. They peceived that some students wee given pefeential teatment. The easons that they cited fo this pefeential teatment vaied, though paental involvement at school and student involvement in athletics seems to be two common easons that they believed pincipals might teat some students bette than othes. They felt like this diffeential teatment was not beneficial, not only to the students who did not eceive the pefeential teatment, but also to the students who did. Anothe chaacteistic that the students found impotant was that the leades be nice to them; they found it difficult to elate to leades who wee…… [Read More]

Quality of Life and the

It is also important to distinguish between the subjective or personal view of quality of life and the professional's objective evaluation of the health status of individuals (Tyrrell et al., 2005, p. 375).

With regard to the patient's quality of life and treatment the above study notes that; "We have observed that some older dialysis patients experience considerable difficulties with this treatment regime. Apart from physical discomfort, some patients have difficulty complying with treatment, or repeatedly express the wish to give up dialysis" (Tyrrell et al., 2005, p. 375). These and other problems emphasize the fact that the treatment regime can be arduous for elderly patients and, if not in administered and managed correctly by the nurse or caregiver, can radically decrease the quality of life of the patient and his or her family.

Another issue that is reiterated in the literature is the degree to which the elderly patient…… [Read More]

Quality Management in Sport Tourism

Quality Management in Sports Tourism

It should surprise no one that "travel and tourism [are] the world's largest industry" (Moli). Most people have not wanted to travel far outside the bounds of a resort or a prescribed tourist destination, but that is not necessarily the case anymore. Since people from wealthier countries are now able to travel easily to even the most remote spot n the world, it has become vogue to visit out-of-the-way spots. The benefits of this can be seen in the fact that nations which have not previously been able to provide jobs for their people to any extent whatsoever are now employing large numbers in these two industries. Travel and tourism are a global market and they scene is set for more adventurous and exotic types of travel.

One of the fastest growing segments of this market is sports tourism. More people are seeing the benefits…… [Read More]

Qualities of a Healthcare Professional

By reducing stress levels, this could even have a direct medical benefit. It is essential that a healthcare professional be knowledgeable and efficient, but to make them truly excellent they need to have good people skills, too.

In essence, being an excellent healthcare provider simply means understanding people, and treating patients like human beings. It sounds simple, but remarkably few people in today's world seem to recognize other humans in day-to-day transactions. The healthcare professionals that exhibit this quality are the ones I consider truly excellent, and the ones that have inspired me to attend nursing school. I will keep in mind the level of service they provided, and try to emulate the same qualities in my career in healthcare.… [Read More]

Quality and Data Base Management

Quality and Data Base Management

This short essay attempts to distinguish between sometimes very similar words and at other times surprisingly different. The information technology age that we are all a part of today has been the reason for the ironically different definitions for these words that in the past may have been all examples of one another in any thesaurus. The words the report focuses on are data, information, and knowledge. Therefore, the work will attempt to describe the differences and also to help in the clarification will provide examples of each.

Before the technology revolution that became so prominent in our lives, the word data was run of the mill. It was a word that was more often used in science and meant to gather a body of facts. However, since technological change spurred the computer, data has a whole new appeal in the English language. For example,…… [Read More]

Quality Improvement Implementing a Quality

org 2010). These tools were selected for their simplicity and ease of use/interpretation, as well as for their established usefulness in similar situations (ihi.org 2010). The FOCUS PDCA method for implement quality improvement changes in the organization will be carried out in the manner that defines the methodology itself, with distinct stages being performed in a cyclical manner that identifies needed changes, makes those changes, evaluates the outcome, and identifies additional changes and refinements to processes as needed (ansom et al. 2008).

Comparisons and Performance Measures

There are a variety of methods that can be utilized to analyze the performance of the implemented changes, and several of them will be specifically implemented to ensure adequate performance by the proposed changes. Comparisons between the yearly annual reports available form the University of Kansas Hospital as well as other less long-term internal measures will be used to determine improvements in efficiency and…… [Read More]

Quality of Care Assessing Needs

114). ising medical costs and diminishing quality of care demand that something be done, however (IOM 2009).

The Quality Chasm documents and the research that went into producing them have been specifically requested and utilized by the Department on Health and Human Services to implement policy reform at state and local levels that his directly changed the way primary care is provided (IOM). Nursing education is also affected by these policy changes as expectations and standards of care change.

eferences

IOM. (2009). "Crossing the Quality Chasm: The IOM Health Care Quality Initiative." Accessed 18 September 2009. http://www.iom.edu/CMS/8089.aspx

Piper, S. (2008). Top Ten Myths of American Health Care and Crisis. Pacific esearch Institute. Accessed 18 September 2009. http://liberty.pacificresearch.org/docLib/20081020_Top_Ten_Myths.pdf… [Read More]

Quality of Work Life for Heath Care Providers

Quality of Work Life for Health Care Providers

The commitment of health professionals, nurses included, has been found to be profoundly influenced by their Quality of Work Life. Yet, there is limited information on QWL and intention of the turnover of primary health care nurses. This study aims at establishing the relationship between QWL and the turn over intention of the primary health care providers (nurses, physicians, etc.) in iyadh.

There will be a survey that cuts across the spectrum of nursing practice. Brooks' survey 'Quality of Nursing Work Life' will be used to collect data, establish the expected scale of their turnover and use data questions based on demographics. The sample that took part in the study was identified with the application of purposive quota approach. The participants selected will be requested to attend take part in interviews, following the survey activity. The primary health care providers in three…… [Read More]