Short
Essays

Staying in step with customer and client needs is more than fulfilling their requests on a periodic basis and meeting their basic expectations, as any company that excels in client management understands. It is the ability to align every aspect of an enterprise to the needs and expectations, experiences and requirements of clients. Often internally-based organizations including those that are given the objective of being client-focused, end up paradoxically being the most myopic and inward-focused, resistant to change. Any organization that is experiencing this is in danger of losing the most valuable relationships and trust they have with customers. As leaders must continually push accountability, ownership and a clear sense of responsibility for results to the front lines of their enterprises, when traditional management and leadership strategies fail to deliver results, change is required. The intent of this analysis is to provide prescriptive guidance on how leaders can manage this level of disruptive change, defining how managing and leading are vastly different. It is often said that a manager is what one does, and a leader is who one is. The CEO attempting to lead this change management effort or strategy will have to contend with powerful political forces internally that managers who believe in command-and-control will use to subvert and force this initiative to fail. Managers who are accustomed to command-and-control will also fight for their political power base in the organization, despite the fact their often authoritarian and transactional leadership styles are highly ineffective in transforming organizations. The wealth of studies completed on change management indicate that a CEO with Emotional Intelligence (EI) and transformational leadership skills is the most powerful change agent there is in any organization or enterprise (Fitzgerald, Schutte, 2010) (Yarberry, 2007). The CEO needs to model the behavior that is needed to assist these managers in moving beyond their often highly charged political agenda of internal power to realize that by becoming more transformational as leaders they significantly open up their own potential professional growth in the process. The best transformational leaders can more focused on the win-win of personal and professional development also benefiting the organization (Lewis, 1996). These factors are all critically important for the leader looking to bring transformative change to their client organization. Implicit in the structural change of the organization is the even more powerful and potentially disruptive political one. For the leader to be effective in making these changes, they will have to exhibit a very high level of EI, transformational leadership and show a compelling vision of the future, all built on a strong foundation of trust (Wilbanks, 2011).

Raising Children in a Socially Toxic Environment by Dr. James Garbarino is a book for anyone interesting in studying the social environment of children. It's a book for educators who want to study the results of a poor…

Identify and explain the major forms of reciprocity

My thesis is that Thomas Aquinas reconciled Faith and Reason in a fundamental way -- or, more specifically, in five fundamental ways known as the quinquae viae. This paper will show how Aquinas helped move the…

Your example of Shaar Mustaf, founder and leader of the Take Charge Juvenile Diversion Program, Inc. does exemplify the value of programs dedicated to helping at-risk individuals, especially young people, to overcome…

Happy are those who do not follow the advice of the wicked, or take the path that sinners tread, or sit in the seat of scoffers;

The true definition of democracy is subject to debate and can be infinitely broad or narrow. As we look to assess the state of democracy in America, it makes sense to begin with a broad definition, to determine whether…

¶ … nature of justice -- Cicero, Rawls, and Nussbaum

When I was a child, three big questions were in my mind. When I lay in bed awake at night, the questions scared me. One was trying to imagine infinity and how Self-Existent Being could be possible.

Critical Review of Stalingrad by Antony Beevor