Corporate Social Responsibility and Discrimination

Introduction
Only a year after taking the helm at Starbucks, CEO Kevin Johnson faced a major ethical challenge. The store manager at a Philadelphia Starbucks had called the police on two African American men who were waiting for their colleagues to arrive. Other customers captured the arrest on smartphone video, which went viral, creating a potential public relations disaster for the company. Johnson swiftly responded to the incident to clarify the ethical outlook, mission, and values of Starbucks. After immediately firing the Philadelphia manager who called the police on the two men, the CEO made public statements indicating that the manager’s actions were “wrong,” signifying a deontological approach (Tangdall 1). However, Johnson also exhibits utilitarian ethics in his public statements and subsequent actions related to the event, saying, “Creating an environment that is both safe and welcoming for everyone is paramount for every store,” (1). Yet Starbucks also traditionally utilized…… [Read More]

Starbuck's Strategy and Internal Initiatives for Profitable

STARBUCK'S STRATEGY AND INTERNAL INITIATIVES FOR PROFITABLE GROWTH

Stabuck's Stategy and Intenal Initiatives to Retun to Pofitable Gowth

Stabuck's Stategy and Intenal Initiatives to Retun to Pofitable Gowth

Stengths

Weaknesses

Oppotunities

Theats

Michael Pote's 5 Foces Model

Industy Competition

Theat of New Entants

Buye's Bagaining Powe

Bagaining Powe of Supplies

Fomulate Stategic Maketing

Impove Standing of Stock Maket

Stabuck's Stategy and Intenal Initiatives to Retun to Pofitable Gowth

As Stabucks was expanding, anothe emphasis was set on hiing talented leadeship in managing the huge momentum of the oganization. Significant amount of esouces was geaed towads developing an oganizational infastuctue, which would satisfactoy suppot the expected pospective size of Stabucks. Schultz accepted that numeous business visionaies failed by not making the coect systems and pocesses to guaantee a suitable establishment fo thei entepeneuial divisions to be actualized. Togethe with his patnes, he made the planning, legal logistics, accounting and financial impotant…… [Read More]

Starbucks it Is Recommended That Starbucks Acquires

Starbucks

It is recommended that Starbucks acquires Caribou Coffee (CBOU). Caribou is a direct competitor to Starbucks, which is the appeal. Caribou's existing locations can be either closed out or converted to Starbucks locations. Caribou is a strong regional brand with 541 coffeehouses (MSN Moneycentral, 2012). The company has a very similar business model to Starbucks, but with less size and arguably less business sophistication. Caribou is, nonetheless, a successful company that is now turning a profit ($35.22 million in FY2011) after many years of losses.

Caribou stock is currently trading at $16.93 per share, giving the company a market capitalization of $352.96 million. The offer for Caribou will need to be higher. An acquisition premium of 10% is reasonable (McClure, 2012), however, because there is only limited opportunity for synergies to add value to Caribou, and because Caribou stock is already trading near its all-time high. A 10% premium…… [Read More]

Starbucks II the First Component

Starbucks and Peet's have similar gross margins. Dunkin' Brands has a much better gross margin at 78.9%, while McDonalds has a lower gross margin at 39.6%. Starbucks' gross margin might put it in the middle of the pack for quick service, but it is still a healthy margin. The company is profitable, something most of the firms in the industry are. Interesting, Dunkin is the least profitable of these four companies, and McDonalds has a high net margin. This is reflected is an ROE for that company of just 5%, compared with Starbucks' ROE of 27.69% and McDonalds' 39.8%. For the equity investor, Starbucks again has a strong ROE but not the strongest in its industry.

Starbucks continues to have premium positioning in the industry. This should allow the company to earn higher margins and returns. hile this is not necessarily the case, the strategic moves that Starbucks has made…… [Read More]

Starbucks Strategic Management Starbucks Has

The class text (on page 338) describes that a big part of this is giving promising employees tasks and assignments that stretch their boundaries and horizons as this helps them grow and, as mentioned before, incentivizes them to do more (Thompson, 2012).

Conclusion

In short, Starbucks has had its challenges and has things it needs to address. The stock crashing in 2008/2009 was not a good time but it was absolutely at least part of the shared pain that the entire stock market underwent during the "Great ecession." As long as Starbucks follows the strategy execution steps listed in the Thompson text, they'll be fine. However, keeping all relevant parties happy, especially when it comes to things like depressed wages and health care, can be rather hard to tamp down (Thompson, 2012).

Appendix I -- Key Statistics

Source: Yahoo Finance - http://finance.yahoo.com/q/ks?s=SBUX+Key+Statistics

Appendix II -- Competitor Info

Source: Yahoo -…… [Read More]

Starbuck's Case Study Briefly Describe

A fourth foundational element is the strength of the Starbucks brand itself and is ubiquity globally. As a result of rapid and well-defined strategies for opening up retail stores, Starbucks is now considered one of the most preeminent and strongest brands globally.

Starbucks has generated the strength of their brand through combining high-quality coffee and tea beverages with the third-place concept to generate customer loyalty and world-of-mouth among customers and their friends. It is common to hear students mention they will have a team meeting at the local Starbucks, for studying or completing projects.

In summary the Starbucks model is strengthened by the company's coffee expertise, impressive new product development record, and the development of Starbucks locations as "third places" where friends can meet and enjoy coffee and pastries. Underscoring all these points is the strength of the Starbucks brand.

What were the key issues and the decision by Starbucks…… [Read More]

Starbucks 2010 Most Ethical Restaurant Starbucks Coffee

Starbucks

2010 MOST ETHICAL RESTAURANT

Starbucks Coffee Company was chosen Most Ethical Restaurant for 2010, according to strict screening methods and criteria (Ethisphere, 2010). These criteria were corporate citizenship and responsibility, corporate governance, innovation in public well-being, industry leadership, executive leadership, regulatory and reputation track record and internal systems and ethics or compliance program. Starbucks is the lone recipient of the award in the restaurant and cafe category (Ethisphere).

Company History

Starbucks Coffee Company started as a single an narrow store at the Pike Place Market in Seattle in 1971 (Starbucks, 2010). Its name was inspired from the novel, "Moby Dick," which describes the romance of the high seas and the traditions of the early coffee traders. From the start, the company offered and served some of the world's finest fresh-roasted whole bean coffees. Current chairman, president chief executive officer Howard Schultz first entered a Starbucks store in 1981 and…… [Read More]

Starbucks Imagine Studying About Starbucks They Are

Starbucks

Imagine studying about Starbucks. They are known for their coffee that they import from other parts of the world. Since they are a multinational enterprise, they have stores all over the world, which brings in for them a number of customers who come and enjoy their products on a regular basis. This organization started back in the 1970s and has grown immensely since then. The business has high ethical standards and codes of conduct for the employees to adhere to when working for them. By examining Starbucks further, one is able to grasp how they function internally and externally.

Starbucks mission is to "inspire and nurture the human spirit-one person, one cup and one neighborhood at a time" (Starbucks, 2011a). Their vision is to have the best coffee available for consumers by having it done through the highest quality possible, while maintaining ethics within the company (Starbucks, 2011a). However,…… [Read More]

Starbucks Tangible Resources Starbucks Has

The company operates high volume retail outlets and has adopted a saturation strategy. Yet, inventories at the retail level are kept low in order to control costs. This is facilitated by strong logistics. Deficiencies in logistics would hamper growth prospects and compromise the Starbucks Experience. Moreover, the firm's ability to translate this competency into international markets will go a long way to determining how successful the company can be in those markets, in particular with regards to the revisiting the same saturation strategy they have employed in North America.

The final core competency that helps to distinguish Starbucks is its human resources. This supports the Starbucks Experience, in that the company is consistently able to identify and train candidates to fill strict criteria within the framework of a low-paying food service job. The corporate culture and benefits package contribute to this competency, indicating that a substantial amount of thought has…… [Read More]

Starbucks Struggled in the Late 00s as

Starbucks struggled in the late 00s as a result of increased competition and the economic slowdown. However, the company has since righted its ship and now has a bright future. The firm has addressed its economic and competitive threats, and improved its internal performance. As a result, it is now well-positioned to take advantage of its opportunities, and faces few serious threats to its business. Starbucks is positioned to drive growth in three ways -- geographic diversification, consumer products and the juice business. It has a broad appeal among adults 18-40, and this demographic has ample disposable income. Thus, Starbucks has tremendous opportunities in marketing with its core audience and should be successful in the coming years as a result.

Introduction

Starbucks is a quick service food chain that specializes in coffee and snacks. The company is the fifth-largest firm in the industry and the largest with a coffee focus…… [Read More]

Starbucks and Krispy Kreme the

In this, Krispy Kreme's strategy appears to be more focused upon monetary profit than risk-taking strategies for the sake of long-term customer relations. The company's franchising practices for example show that monetary strategy takes precedence over long-term quality assurance, whereas tarbucks' focus is upon using the company's inherent strengths to ensure the company's future growth.

3. Outcomes

In general, both Krispy Kreme and tarbucks show favorable outcomes as a result of their new management strategies. Krispy Kreme's most successful strategy is its individual focus on the customer's culinary experience. Customer responses to this testify to the excellence of the company's product, and the fact that these doughnuts are practically irresistible. It is interesting to note that the rise of health consciousness over the past decades have not influenced the company's sales significantly. While the company has added beverages to their menu, the main attraction of Krispy Kreme is its doughnuts.…… [Read More]

Starbucks Coffee Company Is a Leading Roaster

Starbucks coffee company is a leading roaster and retailer of specialty coffees. It has its base in Seattle and has many stores within the U.S. And internationally. The objective of starbucks is the establishment of Starbucks as the most recognized and respected brand of coffee in the world. For this goal to be achieved, starbucks continues to expand its retail operations by selectively pursuing other opportunities so that they can leverage and grow the company's brand by the introduction of a variety of new products (Balaban, s & Kieta, C., 2008).

Starbucks aims at entering more and more foreign countries. Among countries that Starbucks may consider venturing into is Italy. The initial idea to set up starbucks was from the Italian coffee tradition which was infused with the leisure approach found in Seattle. Despite the fact that the idea came from Italy, Italy has been considered a mountain that starbucks…… [Read More]

Starbucks in India

tarbucks in India

Identifying Global Opportunities

Global Business Opportunities

tarbucks is a global retailer of coffee, and is seeking new growth markets, since its largest markets (U.., Canada, UK) are all mature. The company has nearly 20,000 stores (2011 Annual Report). The company has premium positioning in the market with its brand, logo and patents providing key intellectual property to expand globally.

Potential Markets

When looking for potential markets, tarbucks seeks the opportunity to license or to form joint ventures with established food service companies. This allows tarbucks to leverage its brand in new markets, while gaining local market expertise. The company has demonstrated in the past that it is skilled at adapting to changing times and new technology, but at its core is a great coffee business.

Business Opportunity Analysis

Looking at new market opportunities, tarbucks has already identified China as a major area for growth (Loeb, 2013). However,…… [Read More]

Starbucks Coffee's Weakness

Starbucks has recently shown profound growth that is tempered by concerns over stores in foreign markets and the rise of a tea culture in the United States. In the past year, Starbuck's revenues have soared, and the number of stores has increased dramatically. On potential cause for concern is a new focus on opening stores in rural and low-income areas, as opposed to the well-established success for high income, urban areas. In the global market, cultural differences have impacted Starbuck's potential success, especially in Japan. The strong coffee culture that played a role in Starbuck's success in America is not necessarily present worldwide. In the U.S. The potential growth of a tea culture may damage Starbuck's hold on the beverage market, especially given that the company faces stiff competition from competitors who may better embody the values of the tea culture.

Starbucks Overview

ecent news shows Starbucks performing well. evenue…… [Read More]

Starbucks the Company That I

There are other coffee chains in the country, but none of them are American, so Starbucks has an edge there. However, in more fashionable areas of Beijing there are Chinese coffee shops that offer their own take on a relaxing coffee shop experience. Starbucks must position not only against foreign competition and traditional Chinese tea culture, but against the inevitability of a Chinese-grown competitor. As CEO, I would recommend that Starbucks double down on the American-ness of its experience. This gives the company an edge that cannot be easily matched. However, the company must also work with its local franchisees to ensure that it leads trends, rather than follows them, as Chinese competitors emerge. Many of the new competitors will emulate the more successful aspects of Starbucks' business model, so branding and brand protection are going to be critical elements of the company's expansion strategy going forward. Starbucks must enter…… [Read More]

Starbucks Strategic Management Starbuck Corporation Analysis of

STABUCKS

Strategic management

Starbuck Corporation: Analysis of its past and future

Today, the name of the Starbucks Corporation is synonymous with a rather corporate version of overpriced coffee. But the company originated with the intention of bringing a customized European coffeehouse experience to the United States. Starbucks began as a small chain of four coffeehouses in Seattle. The business partners asked Howard Shultz to assume the helm of the company as head of marketing as they prepared for expansion. "Schultz was struck by the business philosophy of the two partners. It was clear from their discussions that Starbucks stood not just for good coffee, but rather for the dark-roasted flavor profiles that the founders were passionate about. Top-quality, fresh-roasted, whole-bean coffee was the company's differentiating feature and a bedrock value" (Thompson & Hill 1998: 1). Starbucks focused on offering Americans a high-quality European coffee house experience they had previously been…… [Read More]

Starbucks as a Morally Responsible Company Starbucks

Starbucks as a Morally esponsible Company:

Starbucks Coffee Company is an American coffee firm that operates globally and headquartered in Seattle, Washington. Currently, Starbucks Coffee Company is the largest coffeehouse firm across the globe with over 20,000 chain stores in more than 60 countries. Generally, the company serves various brands of hot and cold beverages across its stores such as microground instant coffee, pastries, whole-bean coffee, and full-leaf teas. The success and productivity of the Starbucks in its global operations is attributed to the fact that it has remained committed to ethically sourcing and roasting the highest quality of Arabica coffee since its inception. The ethical commitment is evident in the fact that it behaves morally responsible toward consumers, the environment, and employees. As a result, Starbucks Coffee Company was recognized as one of the most ethical companies as listed in Etisphere website. The recognition is based on acknowledging companies…… [Read More]

Starbucks Accounting This Is a Managerial Accounting

Starbucks Accounting

This is a managerial accounting paper

Starbucks accounting questions

From the case in 2004, explain the logic for a price increase from Starbuck's perspective.

In 2004, Starbucks was facing rising costs for its input goods such as milk and coffee beans. In 2004, Starbucks announced that the "price for a tall coffee is going up by 10 cents. A 12 ounce coffee used to cost $1.55 without tax but it will now cost $1.65" (Wirth 2004). Consumers were understandably annoyed by the price increases, and groused about how already expensive coffee was getting more expensive. However, Starbuck's decision seemed to be wise in the short-term. Customers who are price-sensitive to a 10 cent increase in the price of beverages are unlikely to be regular patrons at Starbucks. According to one Starbucks coffee buyer: "Because it's only 10 cents it won't make that much of a difference to me,…… [Read More]

Starbucks Tax Scandal UK

Starbucks Tax

The United Kingdom is one of the largest markets in the world for Starbucks, with over 700 stores, by far the largest in Europe. The company ran into a scandal, however, when it was revealed that the company was not paying taxes in the UK, but was rather paying the taxes in the Netherlands and Switzerland, which has a much lower tax rate. Some politicians decided to make a name for themselves by attacking the foreign company (Starbucks' major competitors in the UK are local chains Costa and Caffe Nero, both domestic companies). The ensuing negative publicity hurt Starbucks' sales, which fell below ?400 million for the first time since 1998 (Campbell, 2014).

The Case

At issue is the fact that the UK signed into membership with the European Union. The EU established rules that allowed companies to headquarter in one European country and operate subsidiaries in another…… [Read More]

Starbucks Coffee Has Been Faced With a

Starbucks Coffee has been faced with a number of challenges in recent years. The company has faced intense competition from McDonald's, Dunkin' Donuts and from a number of imitators in international markets. This has resulted in the company's margins being squeezed in the domestic market (Jargon, 2009) and threatens the company's strong growth trajectory in emerging markets. Starbucks' strategy should focus the company on stabilizing its competitive position as a differentiated player in the domestic market and continuing on a pattern of strong growth in key international markets. The objectives of the strategy should be focused primarily on the financial objectives that appeal to shareholders -- improving profits, growing revenues and increasing both market share and margins. Each of these should come with a specific target figure that represents an improvement over the current position of the company.

Functional Tactics

The Starbucks plan will require a number of functional tactics…… [Read More]

Starbucks -- Standards as Marketing

Starbucks offers a 401K program, stock options, tuition reimbursement, adoption assistance and a very liberal free Employee Assistance Program. After 6 months, partners receive paid vacations, discounts on serviced Starbucks has contracted with, and discounts on products to take home.

Of course, the discounts help also to bring more friends and relatives into Starbucks -- certainly, if one serves the coffee at home then that is a great recommendation for the brand. Branding and flexibility with product at Starbucks is impressive, too. Since the 3rd Space concept engenders people coming to Starbucks and spending time, the company has invested in several different types of foodstuffs, not simply the traditional pastries, but breakfast and lunch sandwiches, soups in some locations, and so many different permutations of coffee drinks that everyone can surely find something to drink -- even if they do not care for coffee See: Mann, 2007; Gold, 2008).

uman…… [Read More]

Starbuck's Augmented Porter Analysis Starbucks'

These two factors of aspirational value of the brand and customer experience are what also make this factor a very critical opne in the augmented analytical framework.

Market Growth

The growth of coffee retailing continues to be flat, only generating 5% growth on a compound annual basis (Joo, Min, Kwon, Kwon, 490). This is forcing coffee retailers to concentrate on highly differentiated approaches to selling. For Dunkin' Donuts their approach is to branch out into retail channels with their coffee being available in grocery stores. Other competitive strategies include creating satellite locations and smaller airport kiosks, a strategy Caribou Coffee has tried in the northwest U.S..

Market Turbulence

The rapid pace of disruptive innovation in coffee retailing is increasing, as Starbucks is now challenged by McDonald's entering the high end of the coffee retailing market with their McCafe brand of customized coffee beverages. There is also a shakeout of smaller…… [Read More]

Starbucks Has Perhaps One of

he emphasis of Starbucks is to create an employee-centric model since they are ultimately the individuals who define the personality behind Starbucks. herefore each store employee is given authority within their specific limitations of the workplace; they can make decisions on reimbursements, purchases, discounts and a variety of other small details. he strength of Starbuck's management system in this case is that they built it upon a platform of functions. his means that each individual has complete control within the domain of their functionality within the company. his gives employees the feeling of control and freedom, while giving management the ability to have specifically focused and defined goals. he permissive autocratic style of management has been extremely successful and this is reflected in the successful expansion of Starbucks.

here are many conceptual and physical advantages of the Starbucks management system and style. On a conceptual level, it has allowed Starbucks…… [Read More]

Starbucks Yes Starbucks Company Has

Similaly, the eviews tell the management about the benefits and othe insuances that the company offes to the most poductive employees.

In addition, the employees ae encouaged to send thei suggestions though the Web page to impove custome sevice o incease poductivity. These plans and pogams suggested by employees ae evaluated and sceened out and some viable pogams then put to use fo custome impovement.

Q. 3. Thee ae seveal ways in which the Intenet can be used to make Stabucks moe efficient. Fist, it can develop a secued extanet to enable employees to log in fom home to check schedules, access taining manuals, and do issue tacking.

By obtaining such infomation about the pocedues about vacation equests, job pomotions, and tade shows fom a secued web site, Stabucks can tack, monito, and incease the efficiency of esponses.

In addition, Stabucks company can collect seveal types of infomation fom the…… [Read More]

Starbucks the Explanation for the

The value breakfasts are a means of competing with McDonalds and other fast food outlets. What happened was that these companies started taking coffee more seriously because they were losing business to Starbucks, where people might eat a pastry or snack. By adding hot meals, Starbucks was not only combatting this new form of competition, but was also taking advantage of an opportunity to meet a customer need and increase the average sale in the morning. The value pricing aspect of hot meals simply reflects the fact that Starbucks is competing against companies offering cut-price breakfast items, and that Starbucks is not attempting to be an actual restaurant, but still just a place for a quick bit.

3. In the long run, Starbucks is more likely to win the coffee wars. McDonalds will always be a successful fast food chain, but coffee is not their specialty. They will never be…… [Read More]

Starbucks Case Analysis Case Starbucks Five Highly

STARBUCKS

Case analysis

Case: Starbucks

Five Highly Relevant Facts

After showing swift initial growth, Starbucks' share price declined 75% within two years.

The strategy adopted by the CEO to address this problem was to radically cut back the company's U.S. expansion and focus on the quality of Starbucks' coffee and customer service rather than increasing the quantity of new stores.

Although the global recession had an impact on Starbucks' revenue, there were deeper and more long-standing concerns about over-expansion and brand dilution due to excessive store density in urban areas.

This has been created by the 'cluster' strategy of expansion favored earlier in the store's growth history. Starbucks is now expanding more slowly and also focusing on its international strategies country-by-country.

Starbucks is diversifying its in-house coffee offerings and its supermarket coffees (including instant coffee), and expanding into the music market.

Three 'key' Issues

Starbucks is perceived as a 'luxury'…… [Read More]

Starbucks Faced a Generally Favorable Competitive Environment

Starbucks faced a generally favorable competitive environment. The company competed against smaller coffee chains, other fast food sources of coffee, independent coffee shops and drinking coffee at home. At the time of the case the other coffee chains were the biggest source of competition. These chains tended to be regional in nature. Some examples were Caribou Coffee and Gloria Jean's in the Midwest, Peet's on the West Coast, and Dunkin Donuts in the Northeast. The latter, along with other donut and bagel shops, competed by offering food to go along with their coffee. The coffee was of lower quality, and lower price. An advantage that chains like Dunkin Donuts had was that they were well-established, with strong brands and retail networks. In addition, because they offered a different atmosphere and product lineup, they were differentiated from Starbucks.

The coffee shop chains like Peet's and Caribou had arguably borrowed from the…… [Read More]

Starbucks the Short-Term Liabilities of Starbucks Are

Starbucks

The short-term liabilities of Starbucks are $2.075 billion. The long-term debt is $549.5 million. Total long-term liabilities -- not the same thing as long-term debt -- are $899.7 million.

The market value of equity of Starbucks (market cap) is $31.17 billion.

The debt ratio of Starbucks is as follows: 2975.5 / 7360.4 = .404

The debt to equity ratio of Starbucks is as follows: 2975.5 / 4384.9 = 0.678

The short-term debt to equity ratio is as follows: 2075.8 / 4384.9 = 0.473

The short-term debt ratio is as follows: 2075.8 / 7360.4 = 0.282

The long-term debt to equity ratio is as follows: 899.7 / 4384.9 = .205

The long-term debt ratios is as follows: 899.7 / 7360.4 = .112

I believe that this debt ratio is healthy. There are two reasons for this. The first is that Starbucks has a low degree of leverage with a debt…… [Read More]

Starbucks and the Four Primary Types of

Starbucks and the Four Primary Types of Manufacturing Process

Job shop

ith jobs that don't fit within the scheme of continuous production the drive Starbucks, there is a need to address projects on an individiual basis. However, at this stage in its corporate life, Starbucks approaches projects quite differently than it may have a decade ago. Indeed, on the matter of its food offerings, an article by Kummer (2013) points out that the company has struggled to produce a quality product internally. As to the project of improving these offerings therefore, the resource wealthy company purchased a purveyor with a strong reputation for high quality cafe style food. According to Kummer, "last June, Starbucks paid $100 million for La Boulange, a San Francisco bakery with pastries and food that people definitely find respectable. The goal was nothing less than serving La Boulange-quality croissants and other pastries to Starbucks' 40 million…… [Read More]

Starbucks in America There Are

(Farrell, 2008)

Do you think that Starbucks has grown rapidly because of its ethical and socially responsible activities or because it provides products and an environment that customers want?

oth have contributed to Starbucks rapid growth. The overall environment and the products that it is providing to customers, helps to cement the one on one experience that someone will feel when they visit any location. This is the first step towards creating a positive and socially welcoming type of atmosphere. After the customer associates this with the brand image, the company then uses the different forms ethical / social responsible activities, to create the image that they are a positive member who is contributing to the community in many different ways. Together, these two elements provide the company with a one -- two combination, for creating a lasting positive image. As a result, consumers are willing to pay more for…… [Read More]

Starbucks' 'Third Place' Strategy Derived From Howard

Starbucks' 'third place' strategy derived from Howard Schultz' experience in Milan, where he saw how the coffee shop could serve this role, and how the comfortable environment attracted customers. Starbucks decided to cultivate this third place with a number of key policies. The first is that the company needed outlets with ample seating in order to facilitate a large number of customers in the establishment at any given time. The staff needed to be oriented to allowing customers to remain in place for long periods of time as well, so some training was required in order to implement this strategy.

In addition, the design and layout of the stores was important. Starbucks stores need to feel comfortable, so that people are encouraged to linger. This creates an atmosphere that other customers pick up on, and becomes part of the culture of the company's stores. The company has also supported this…… [Read More]

Starbucks in India Identification of

This is the largest chain of specialist coffee shops in India. Other brands, such as Cafe Coffee Day Xpress Kiosks offer takeaway coffee and other hot drinks and are found at busy locations, such as airports and railway stations. Additional competitors, neither of which are as dominant as Cafe Coffee Day include Cafe Mocha and Qwiky's. Cafe Mocha operates 50 upscale locations in major metro areas and caters to the upscale younger workers who have higher-than-country average per capita incomes. Qwiky's operates a smaller chain of outlets called coffee pubs, with the goal of creating ambience and a sense of relaxed atmosphere while selling higher-end coffees and specialty drinks.

The rise in coffee drinking is part of the transition to more branded consumption in India, and is led by the growth of branded coffee cafe chains such as Barista, Cafe Coffee Day and Qwiky's (KPMG 18).

3e. Context (Environmental) Analysis…… [Read More]