Sign Up Now
Get instant access to over 1 million+ study documents
OR
Already registered? click here to login
By creating your account, you agree to our terms of service, privacy policy and student honor code.
The focus of this area has shifted to Web application development including the development of complex, highly integrated enterprise system platforms beyond the scope of client it departments. This shift has actually accelerated the financial performance of Indian outsourcers to such a great extend that their goals are now to catch IBM in revenues and eventually surpass them in terms of consulting revenue. The outsourcing of complex it projects however must be exceptionally well managed and orchestrated to ensure the goals of the client are still achieved as the development takes place (Hsu, Wu, et.al.). Due to the high value of programming and development talent in Indian and Chinese outsourcers, this area is the fastest growing of their core businesses. In this area, there are many opportunities for students to advance their careers.
The three most important strategies students can take to capitalize on this trend is to first concentrate on their information technologies (it) and system knowedlge to the enterprise software level (Hsu, Wu, et.al.). This is critically important as the student, progressing into the role of system architect, will need to guide the intricacies of the integration project and guide overall development. A second critical skill is the ability to create an effective series of strategies for managing risk of the system integration and if necessary, the system replacement strategies across client and development platforms. This is a critical skill learned through experience, yet can also be part of any it training and development. The third approach students can take to capitalize on this trend is to concentrate on learning how best to manage Service Level Agreements (SLA) and the contracts necessary for managing system integration projects. This skill set is invaluable as a career progresses through outsourcing from an it standpoint.
A third dominant trend in outsourcing today is defining and executing global programs using analytics and Business Intelligence (BI) applications to track progress on Balanced Scorecards (BSC). This trend is accelerating quickly as the dashboards are increasingly relied on creating more effective development, service and support programs across diverse development teams in it (McIvor, et. al.). As the outsourcing companies are increasingly relying on development teams across a very broad geographic region, the ability to track project performance...
835-837). Outsourcing clients are demanding dashboards to track the status of their projects over time, requiring greater visibility to reduce the risks of their outsourced programs.
For students, the implications are clear. First, there is the need to gain a strong insight into how best to use analytics and BI applications across a variety of computing platforms. Second, being able to define metrics and measures of performance is critically important as a skill set. Third, the need for creating a highly effective program for managing all the metrics and drive long-term change within the client organization is critically important. All three of these skill sets will assist any student to excel in this role of managing outsourcing projects to a very granular, focused level. For the outsourcing partners, analytics and BI measures of performance can create a much higher level of trust and insight into the projects they are paying for.
Works Cited
Cardella, Tom. "Executive Roundtable." Customer Inter@ction Solutions 22.3 (2011): 16-7. ABI/INFORM Complete.
Chin-Chia, Hsu, and Chih-Hung Wu. "The Evaluation of the Outsourcing of Information Systems: A Survey of Large Enterprises." International Journal of Management 23.4 (2006):
Hansen, Michael W., Henrik Schaumburg-Muller, and Eugene Pottenger. "Towards a Developing Country Firm Perspective on Outsourcing." Strategic Outsourcing: an International Journal 1.3 (2008): 210-29.
Harland, Christine, et al. "Outsourcing: Assessing the Risks and Benefits for Organisations, Sectors and Nations." International Journal of Operations & Production Management 25.9 (2005): 831-50. ABI/INFORM Complete. Web. 5 Apr. 2012.
Jiang, Bin, Gregory V. Frazier, and Edmund L. Prater. "Outsourcing Effects on Firms Operational Performance." International Journal of Operations & Production Management 26.12 (2006): 1280-300.
Jae-Nam, Lee, Shaila M. Miranda, and Kim Yong-Mi. "IT Outsourcing Strategies: Universalistic, Contingency, and Configurational Explanations of Success." Information Systems Research 15.2 (2004): 110-31.
McIvor, Ronan, et al. "Performance Management and the Outsourcing Process." International Journal of Operations & Production Management 29.10…
Works Cited
Cardella, Tom. "Executive Roundtable." Customer Inter@ction Solutions 22.3 (2011): 16-7. ABI/INFORM Complete.
Chin-Chia, Hsu, and Chih-Hung Wu. "The Evaluation of the Outsourcing of Information Systems: A Survey of Large Enterprises." International Journal of Management 23.4 (2006):
Hansen, Michael W., Henrik Schaumburg-Muller, and Eugene Pottenger. "Towards a Developing Country Firm Perspective on Outsourcing." Strategic Outsourcing: an International Journal 1.3 (2008): 210-29.
Harland, Christine, et al. "Outsourcing: Assessing the Risks and Benefits for Organisations, Sectors and Nations." International Journal of Operations & Production Management 25.9 (2005): 831-50. ABI/INFORM Complete. Web. 5 Apr. 2012.
Outsourcing has made great controversy within a number of industries lately. Essentially, outsourcing is "the act of one company contracting with another company to provide services that might otherwise be performed by in-house employees" (Conjecture Corporation, 2012). Yet, this movement is not as easy or pain free as it sounds. Yes, outsourcing can help keep costs down and allow a company to remain globally competitive; however, outsourcing can also cost
Outsourcing is an appropriation of particular business operations to a professional foreign service provider. (Haugen, Musser, & Lovelace, 2009, p. 34) Most often then not, businesses and organizations have trouble handling all aspects of a business process privately or in this case, domestically, and need to seek professional assistance elsewhere. Additionally, some processes do not need permanent in-house professionals, allowing for outsourcing to be the cheaper alternative. Once a job
Outsourcing Firms outsourcing clinical research for a number of different reasons. The theory of comparative advantage underlies CRO, as firms in other countries might be able to do the research more effectively, or more efficiently. Often, CRO done in order to save money, as is particularly the case with India. In other instances, the outsourcing is done to firms that have developed particular specialties in research (Piachaud, 2002). In India, firms are
0 as well as 2.0, is the loss of managerial control over the performed operations. Managers find it more difficult to control virtual teams than the employees that work in the direct sub-hierarchy. In order to regain some of the lost control, managers could delegate internal workers to the vendor and charge them with the supervision of the foreign team. However, this solution increases the costs, as the delegated managers
Outsourcing Corporate Outsourcing: Initially an output of the 1990's outsourcing has now become a significant part of doing business by corporate America. With businesses throughout the country looking for augmenting their competitive rank in an more and more worldwide marketplace, they are observing that they have the potential to reduce costs and keep up the quality through the greater dependence on foreign service contributor seen as subsidiary to their mainline functioning. Currently,
In addition research has found that estimate that nearly 252,000 computer programming and computer software engineering jobs could be outsourced 2015(Zarocostas). However, 1.15 million new IT jobs could be produced by 2012 (Zarocostas). In addition to the increased number of jobs that are being outsourced. Such outsourcing impacts the economy in many ways. Although many argue that outsourcing has a positive effect in the long run, for many workers outsourcing