Annual Report The United Health Case Study

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That it conveys the ideas with clarity and concision is important -- if more detail is wanted the investors know to look in the 10-K. The tone is effective as well. The audience has an interest in specific information about the company (financial) but it also wants to feel good about the company. The choice of words, the soft colors and the images of happy people all serve to convey positive impressions about the company. The audience mostly needs to be addressed in the language of money, and the annual report does that.

For this audience, the annual report is the most effective means of reaching the audience. This information can be made available in a web-based format to complement the pdf file, but in general this format is effective....

...

All of these are more formal, nuts-and-bolts methods that allow for investors to gain a wealth of in-depth information about the company. As an overview, the annual report serves the function well. Any shorter would be ineffective, any longer duplicative. As well, the annual report is sent to shareholders, and is made available in the investor relations section of the website. There are other means to communicate -- mass media for example -- but they are nowhere near as effective. When the target audience is specific and known, they can be targeted with direct communications, as is the case here.

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