Net). Over time Six Sigma will act as a catalyst for aligning the many processes, systems and strategies in the company to the customers that they rely on to survive. This transformation is exactly what the CEO of CommLab India is after when he ends the article with his quote about being market-driven (PR-USA.Net). By market-driven, he is saying that his company needs to get the customer at the center of all their activity first, and then build out from that point, aligning each process to be more efficient from the customers' perspective. The six summarized benefits of Six Sigma shown in the article are meant to inform the reader as to the value, both short- and long-term, of pursuing a rigorous Six Sigma design and process methodology. In reality the work will magnify the strengths of CommLab India while alleviating many of the weaknesses, basically rooting out inefficiency...

For the CEO of CommLab India RK Prasad, he realizes that unless his company is moving in the direction of continual process improvement and putting the customer at the center of his business, it will over time become gradually more irrelevant. Six Sigma is the most efficient and yet demanding strategy there is for ensuring a business at the process and system level stays attached to its customers (Nold, 471).
Reference

"COMMLAB INDIA ADOPTS SIX SIGMA." PR-USA.Net . PR-USA.Net, 31 May 2011. Web. 12 Jun 2011. http://pr-usa.net/index.php?option=com_content&task=view&id=756466&Itemid=29 .

Nold, H.. "Merging Knowledge Creation Theory with the Six-Sigma Model for Improving Organizations: The Continuous Loop Model. " International Journal of Management 28.2 (2011): 469-477.