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¶ … new booking system in TravelAG
The new booking system that is going to be implemented in TravelAG is going to play an essential role in the company's way of functioning. While they were previously using a relatively simple system, employees are going to be provided with a much more intricate type of technology that is going to be able to perform a series of additional tasks in comparison to the old system. The support team assisting with taking care of the new system also plays an important role in the overall development. The fact that individuals are going to be available on a constant basis and that they are going to provide solutions to every problem people might encounter also makes the new system much more reliable.
With the company's booking system currently changing, individuals in the company need more exposure to information regarding the new system. In order to gain a complex understanding of the new booking system before it goes live, employees have to be provided with the chance to understand how the new system works and use it effectively. As a consequence training sessions need to be organized, this making it more likely for people to be accept the program.
By taking individuals...
It is thus crucial to organize the change development in order for it to occur in a season when the company's employees have more free time and are available to attend training session. During this period they are also likely to concentrate on diverse programs that the new system might encounter.
In order to be able to accumulate information much faster in comparison to employees who might be inclined to favor the old system and thus encounter problems accepting the new one, super users are going to be created. These individuals can even be from outside of the company and their job would initially involve having to familiarize with the new system and understand it to a degree to which they would know most of its functionalities.
With the numerous departments in the company having different degrees of understanding of how the company works, training sessions would have to be designed in order to fit each individual's needs. This means that super users initially dealing with the new system would have to interact…
Works cited:
Elliott, G. "Global Business Information Technology: An Integrated Systems Approach," (Pearson Education, 2004)
Marks, E.A., "Business Darwinism: Evolve or Dissolve: Adaptive Strategies for the Information Age," (John Wiley & Sons, 15 Oct 2002)
McDonald, K., "Mastering the SAP Business Information Warehouse," (John Wiley & Sons, 2 Oct 2002)
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