¶ … journal New Technology, Work, and Employment, discusses the ethical, legal, and cultural issues when it comes to a company using electronic surveillance (ES) in various ways in the workplace. The authors review some cases where companies used very intrusive ES into worker's emails; for example, Dow Chemical fired 60 employees and issued reprimands to "hundreds of others" because workers reportedly used "sexually explicit pictures and violent images"(Kidwell, 2009). The authors explain that using electronic monitoring -- from the standpoint of " ... productivity, efficiency, and liability," but the authors assert that using ES on a global level raises certain legal, ethical and regulatory issues (Kidwell, 195). The article goes on to present the many forms that ES takes, and describes ES as a "multilevel phenomenon" that has sociological and practical applications, but can also help an organization guard against "abuse of resources" and at the same time can incur "potential liability" when it monitors workers' behaviors, customer behaviors and spies on "other visitors to the workplace" (Kidwell, 196).
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Clearly this article stimulates thought about business ethics. Readers learn that there are...
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