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¶ … journal New Technology, Work, and Employment, discusses the ethical, legal, and cultural issues when it comes to a company using electronic surveillance (ES) in various ways in the workplace. The authors review some cases where companies used very intrusive ES into worker's emails; for example, Dow Chemical fired 60 employees and issued reprimands to "hundreds of others" because workers reportedly used "sexually explicit pictures and violent images"(Kidwell, 2009). The authors explain that using electronic monitoring -- from the standpoint of " ... productivity, efficiency, and liability," but the authors assert that using ES on a global level raises certain legal, ethical and regulatory issues (Kidwell, 195). The article goes on to present the many forms that ES takes, and describes ES as a "multilevel phenomenon" that has sociological and practical applications, but can also help an organization guard against "abuse of resources" and at the same time can incur "potential liability" when it monitors workers' behaviors, customer behaviors and spies on "other visitors to the workplace" (Kidwell, 196).
How does the article contribute to contemporary thinking about business ethics?
Clearly this article stimulates thought about business ethics. Readers learn that there are...
It is unethical of course for an employee to sexually harass another employee, and so companies employing electronic monitoring believe they are avoiding the liability that may come when sexual harassment is revealed (Kidwell, 197). It appears that ES is far more predominant in Japan than it is in the United States. Japan depends on " ... sophisticated technologies to trace and track citizens," and the goal in Japan is to influence and control people, not just in the workplace, but elsewhere in society. But Japanese workers apparently don't mind being watched; the authors write that "individual privacy has traditionally been regarded as an alien concept" (Kidwell, 197).
Assess the ethical issues faced by the business leader or leaders in the article.
Business leaders in the U.S. should be aware that a recent survey showed that 55% of respondents (in the U.S.) were more concerned about "government threats to their person privacy" and 43% were more concerned about business threats to their personal privacy (Kidwell, 198). Business leaders with attorneys on staff know that…
Works Cited
Kidwell, R.E., and Sprague, R. (2009). Electronic surveillance in the global workplace: laws, ethics, research and practice. New Technology, Work and Employment, 24(2), 194-205.
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