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Bicycle Shop
Bill and Mary have been in the bicycle business for a while. It started off as the business of their parents. Subsequent to that, Bill and Mary inherited and took over the shop. The number of bikes done per week has mushroomed from roughly half a dozen to several dozen. The price point of the bikes is rather high, ranging from more than a thousand to roughly five thousand. Even with the ever-increasing amount of business for the shop, there are some accounting and other issues that should be addressed. This should be done as a way to harness command and control as well as maximize profit and standardize the operations of the firm. While the business would seem to be doing very well, the amount of control being rendered and the business status insight are both rather low given the way the firm is currently operating.
Analysis
One of the first things that must be changed is that each of the differing departments is in a silo formation when it comes to data. This would mean that they each have their own locus of control and data storage. Departmental autonomy and allowing for ease of operation is coveted...
However, it is almost always advantageous when departments that are fully transparent to each other and that can easily integrate and collaborate when it comes to shared, related or sequential job functions. There should be full visibility of what each department is doing. Beyond that, there needs to be a good amount of working together so that each department and modernize and perfect the way they do things so that costs can be kept down, profit can be maximized and wasted motion can be cut down or eliminated (Adaptive, 2015).
The flow of data as it currently exists at the bike shop is also in need of drastic improvement. First, the data must be complete and accurate. If the existing responsible parties cannot or will not provide data that is timely, complete and accurate, then people must be in place that can or will do that. That might mean hiring a permanent person to do the books for the departments. It might also mean contracting with a Certified Public Accountant (CPA) or someone else. The owners should go with what is justifiable in terms of cost. In short, whatever needs to be done to standardize, improve…
References
Adaptive. (2015). Data Silos: Why CFOs Think It's the Biggest Financial Mistake. Adaptive Blog. Retrieved 10 November 2017, from https://blog.adaptiveinsights.com/perspective/data-silos-why-cfos-think-this-is-the-biggest-financial-mistake/
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