In many ways, Microsoft's point that it was a natural monopoly because of its browser and operating system being the most efficient and cost-effective solution for the market is well taken. Because of the demand for their system, there was a huge economy of scale, making PCs far less expensive. In addition, many monopolies are deadweight loss to society by taking more than giving -- Microsoft's investment and research/development continue to benefit society, and have, in fact, lowered the demand curve so that more people can afford personal computers. This has advanced the market by allowing the platform to become smaller and more efficient in the use of Smartphones and Tablets (Tutor2U, 2012; McKenzie & Shughart, 1998).
Monopolies are not always bad for society, it depends on the product. For instance, if the cost of production drops as the amount of production increases there is a benefit to the economy of scale and prices are reduced, availability increased, and society benefits. For example, power or gas companies that find excess are able to price based more on market needs than simply a high, monopolistic price. Creating competition might be greater in these cases, because the utilities...
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