Products Liability Research:
Mattel Inc. is a company that was founded in 1944 by Elliot and Ruth Handler that designs, manufactures, and markets a huge range of toy products. The firm is headquartered in California with its core product lines including Hot Wheels die-cast vehicles, Barbie fashion dolls, Disney toys, Fisher-Price preschool toys, and games like Scrabble. While Mattel also manufactures its toy products based on license agreements with movie makers, most of its toys are produced outside its huge market in the United States i.e. Southeast Asia. Actually, the firm's principal manufacturing facilities are located in several countries in Southeast Asia like Malaysia, China, Thailand, Indonesia, and even Mexico. Since its inception, the company has continued to experience significant growth that enables it to generate huge revenues. By 2007, its revenues had grown to $5.97 billion with its three largest customers accounting for 41% of sales across the globe. However, the company was forced to recall some of its major products because they contained excess lead, an initiative that contributed to a lead case lawsuit against the company.
Mattel's Product Recall:
Throughout the years, the ability to manufacture new products and meet the demands of customers quickly has continued to be a non-negotiable requirement for the success of Mattel Inc. In the toy industry. Similar to other companies in the industry, Mattel has continued to operate on the concept that inventory during periods of hot sales can result in reaping large rewards though it's sometimes become worthless overnight. As part of operating in this concept and meeting customer demands in order to maintain its success in the toy industry, Mattel Inc. manufactured and introduced hundreds of new toy products in the market. Most of the new toys reflected the growing demand among its core product lines like the market's interest in Barbie and Hot Wheels products. Historically, toy sales have continued to follow strong seasonal trends as almost 50% of sales take place in November and December (Lacorte, n.d).
While it's largest manufacturer of toys across the globe, Mattel Inc. was forced to recall over 18 million toys worldwide on two separate occasions in 2007. The product recalls occurred in August 2007 and involved more than 18 types of magnetic toys with nine million toys being recalled in the United States. In addition to these 18 kinds of toys, another 436,000 was manufactured with lead paint including 32,800 Sarge die-cast cars that consisted of lead paint. The recall of these die-cast cars took place two weeks after the firm had recalled approximately 1 million Chinese-made toys sold in the United States. The Mattel product recall was a reflection of the recent trend of Chinese companies to manufacture poisonous and dangerous products like pet food and dangerous car tires that are primarily sold in the United States.
Mattel's recall of these products in 2007 was not only the largest product recall in its history but it was also the 17 product recall by the firm in the last 10 years. The initial recall took place on August 1, 2007 and involved 1.5 million Chinese-made children's products that contained excessive levels of lead. Some of these products included Big Bird, Diego, Dora the Explorer, Elmo, Sesame Street, and other children's products. The massive action also included 81 other types of Fisher-Price branded toys were sold in stores in the United States since May 2007.
The main reason that contributed to Mattel's product recall was the fact that a Chinese subcontractor had breached the company's standards and used paint from an unauthorized third-party supplier at its facility in southern China. This action also resulted in the temporary ban on the Chinese manufacturer of toys, Lee Der Industrial Co., from exporting its toy products, especially in the United States. Actually, the effect of the poor manufacturing standards contributed to the death of the co-owner of the Chinese subcontractor who committed suicide at a warehouse. The company requires the factories it contracts with to use materials like paint that are provided by certified or authorized suppliers. As reported by its executives, the company didn't know that the contract manufacturer had replaced paint from a non-certified supplier of if the certified supplier was the reason for the problem.
Mattel's Product Lawsuit:
The major safety issue that contributed to Mattel's product lawsuit was that the firm's safety checks such as its independent audit of facilities and ownership of its Chinese factories failed to prevent the series of events that ultimately resulted in the products recall. A class-action lawsuit was filed requesting that the...
Mattel Toy Recall In 2007, Mattel was dealing with a number of challenges surrounding the quality of toys that were manufactured at their plants China. This is because lead paint was found in a number of toys which were produced in the country. These problems raised concerns about if enough was being done to test merchandise and the kinds of procedures that were place. However, after an extensive investigation, is when
Mattel understands that for its customers and retailers, there is nothing worse, ethically, than putting profit over the health of children. It would appear that Lee Der did not share these values. Thus, part of the problem lies with communication of values between Mattel and its suppliers. The suppliers need to understand that they need to work to the same ethical standards as Mattel, since it is Mattel's name
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Mattel faces an uncertain operating environment. An old-established company with a great family of brands, Mattel has a lot of strengths with which to improve its business. However, the company is facing increased competition both from other toy companies and from electronic entertainment alternatives. This paper highlights some of the challenges that Mattel faces and some of the alternatives for dealing with its problems. There are four major alternatives presented
Mattel Manufacturers of products that are aimed at children do have a special obligation with respect to their products and the marketing thereof. Considerable controversy has erupted as the result of advertising to children. Children are impressionable, and while they are not the gatekeepers who control spending in the family, it is worth considering that products marketed to children are not detrimental. As Clay (2000) notes, a key source of controversy
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