While this paper focuses on process-centric improvements to McCarran, the research completed for this paper highlights the critical need for an all-encompassing IT architecture that allows for data to support both processes as thoroughly as possible. Figure 3: Combining the Check-in and retailing processes for greater efficiency Luggage and Baggage Process Improvements Another major area of process improvement McCarran needed to focus on was luggage and baggage handling. The airport had been

Web Services in the context of an SOA framework are designed to be the catalyst of greater order accuracy and speed, further increasing performance of the entire company in the process. The collection of Web Services is meant to not replace the traditional and highly engrained ERP systems in a company; rather Web Services are meant to extend and enhance their performance and making them more agile over time

These new customers of the optimal industry are looking for their own long-term competitive advantage through better alignment and direction of their own resources. Differences between competitors are significant and aligned more on quality and customization of products than on price or aggressive discounting and the use of promotions. As a result, price elasticity is a permanent factor of the market and also signals the use of more effective means

" (Bissessar, nd) the evidence showed, however "that the choice of 'new' methods of management had become a regional fad. Indeed the universality of NPM could not be disputed." (Bissessar, nd) New Public Management had been introduced in many countries including the United States, the United Kingdom, New Zealand, and Australia and "was accordingly considered a more than appropriate model for the Caribbean and Latin American states as well." (Bissessar,

As a result, Dunkin' Donuts realized that it needed to manage more for intellectual contributions and insights from employees on how to better the many increasingly complex processes that went into running the global chain. As a result of the increased competitive pressures on the company and the need to increase the speed at which they generated new drink, food and service ideas, the senior management team following Bill Rosenberg

A fourth weakness is the declining level of business services sales during one period of the case study, brought about by the economic recession impacting areas of the global economy unevenly. Opportunities FedEx can expand significantly more into the highest-growth economies of the world by pursuing more acquisitions in specific logistics and transportation management companies. As one of their core strengths is growth through acquisition, the company needs to consider how