Filter By:

Sort By:

Reset Filters

Customer Service Essays (Examples)

1000 results for “Customer Service”.


image
4 Pages
Term Paper

Business

Customer Service

Words: 1317
Length: 4 Pages
Type: Term Paper

Customer Service Effectiveness of Employee Training Programs in Customer/Employee Satisfaction and Increased Profitability Customer service is an important part of keeping a business profitable. However, in a changing business…

Read Full Paper  ❯
image
4 Pages
Essay

Business

Customer Service Is a Fundamental Service That

Words: 1015
Length: 4 Pages
Type: Essay

Customer service is a fundamental service tat a business sould provide in order to increase sales and ave a returning clientele. Customer service tus becomes a very important facet…

Read Full Paper  ❯
image
8 Pages
Essay

Business

Customer Service Management

Words: 2471
Length: 8 Pages
Type: Essay

Customer Management Description of the Business I am going to work with a chain of sandwich shops specializing in banh mi. The concept is simple -- banh mi is…

Read Full Paper  ❯
image
4 Pages
Essay

Business

Customer Service Ethical Marketing Customer

Words: 1157
Length: 4 Pages
Type: Essay

While this approach has been implemented by most of the economic agents, British retailer Marks and Spencer argues that the economic crisis is no excuse for the business institutions…

Read Full Paper  ❯
image
18 Pages
Term Paper

Business

Customer Service Website Marketing Plan

Words: 6464
Length: 18 Pages
Type: Term Paper

From a performance analysis perspective, costs of alternative support channels are first evaluated, followed by the key performance indicators (KPIs) typically used in financial services organizations to measure the…

Read Full Paper  ❯
image
10 Pages
Term Paper

Business

Customer Service it Was During

Words: 4220
Length: 10 Pages
Type: Term Paper

(Setting and Measuring Service Standards) The store then appointed supervisors to ensure that all employees were following the procedures properly and even used 'mystery shoppers 'to find out if…

Read Full Paper  ❯
image
7 Pages
Research Proposal

Business

Customer Service in C H Robinson

Words: 2126
Length: 7 Pages
Type: Research Proposal

Training programs are also another useful means of creating employee satisfaction as they give the sense of support in the professional formation of the individual. The implementation of the…

Read Full Paper  ❯
image
2 Pages
Term Paper

Business

Customer Service in Business High

Words: 653
Length: 2 Pages
Type: Term Paper

So, the level of satisfaction registered by a customer is sometimes subjective. For instance, I've had an unpleasant experience with ADIDAS, a company about which I have heard only…

Read Full Paper  ❯
image
8 Pages
Term Paper

Teaching

Customer Service at College

Words: 2462
Length: 8 Pages
Type: Term Paper

Customer Service at College When enrolled and even when graduated, students continue to interact with the staff regarding counseling assistance. Having a good customer service department in a college…

Read Full Paper  ❯
image
2 Pages
Essay

Business

Customer Service at Apple Apple's Customer Service

Words: 519
Length: 2 Pages
Type: Essay

Customer Service at Apple Apple's customer service is among its strongest features. Its innovative in-store checkout and support methods and its highly qualified staff of in-house technical support agents…

Read Full Paper  ❯
image
5 Pages
Term Paper

Business

Customer Service Training Manual

Words: 1387
Length: 5 Pages
Type: Term Paper

Customer Service Training Manual The Ultimate Beauty Center has had a relatively successful existence and share of the market in South Bend, Indiana for 12 or so years. It…

Read Full Paper  ❯
image
2 Pages
A-Level Coursework

Careers

Customer Service Evaluation How Do

Words: 869
Length: 2 Pages
Type: A-Level Coursework

81 and .77, singif8icant at the .05 level, shows that the tests while valid, are not reliable in measuring ongoing performance gains. The r with complaints for Work Sample…

Read Full Paper  ❯
image
2 Pages
Term Paper

Healthcare

Customer Service and Database Problem

Words: 621
Length: 2 Pages
Type: Term Paper

This change over would be slower, but would have produced the system-wide gap in knowledge that afflicted IBS. Outcomes Although the new system may theoretically be better, the mischance…

Read Full Paper  ❯
image
10 Pages
Term Paper

Business

Customer Service at JetBlue Airways

Words: 2959
Length: 10 Pages
Type: Term Paper

It is clear that when busy employees and weary travelers are treated with respect, dignity and courtesy, it can make a profound difference in how the company operates and…

Read Full Paper  ❯
image
2 Pages
Essay

Business

Customer Retention Strategies Creating Exceptional Customer Service

Words: 886
Length: 2 Pages
Type: Essay

Customer etention Strategies Creating Exceptional Customer Service at Southwest Airlines Southwest Airlines continues to lead the airline industry in customer satisfaction because their business model puts customer satisfaction and…

Read Full Paper  ❯
image
2 Pages
Essay

Business

Customer Service Case Returns Refunds and Adjustments

Words: 611
Length: 2 Pages
Type: Essay

Customer Service CASE eturns efunds and Adjustments The advantage of one retail format or channel relative to another with regard to adjustments, refunds and returns is predicated on the…

Read Full Paper  ❯
image
3 Pages
Case Study

Business

Customer Service

Words: 836
Length: 3 Pages
Type: Case Study

customer service philosophy consists of two parts. First, the company's prices are highly competitive, and second, employees are empowered to "delight the customer." By offering these two components of…

Read Full Paper  ❯
image
6 Pages
Essay

Business

Customer Service Applications Delivered on Social Networks

Words: 1696
Length: 6 Pages
Type: Essay

Customer Service Applications Delivered on Social Networks The impact of social networks on every facet of customer relationships continues to escalate, with more companies using Twitter and Facebook to…

Read Full Paper  ❯
image
2 Pages
Term Paper

Business

Customer Service My Dear Colleagues

Words: 537
Length: 2 Pages
Type: Term Paper

It must be noted though that good communication in selling should be done with all honesty. Never tell your customers with anything about your product that is not true.…

Read Full Paper  ❯
image
3 Pages
Essay

Business

Customer Experiences With Customer Service at My

Words: 1038
Length: 3 Pages
Type: Essay

Customer Experiences With Customer Service at My Car Dealer A recent visit to the service department of the local auto dealership I purchased a car from two years ago…

Read Full Paper  ❯
image
8 Pages
Essay

Business

Customer Service in a Food Processor Company

Words: 2735
Length: 8 Pages
Type: Essay

Organization Food Processor Company: Application of Customer Service Customer service What is done to improve the clients experience is known as customer service. Different clients have different ideas about…

Read Full Paper  ❯
image
12 Pages
Term Paper

Business

Customer Services it Takes Examples

Words: 3631
Length: 12 Pages
Type: Term Paper

The employees should be firmly committed to the firm, they are the face of a firm (also its eyes and ears). The staff focus should be involved in the…

Read Full Paper  ❯
image
2 Pages
Essay

Business

Customer Service An Ethical Issue

Words: 678
Length: 2 Pages
Type: Essay

Business Ethics: Using Top Quality Parts Today, every business recognizes the importance of its customers to enhance its longevity. Indeed, customers, even more than investors, are responsible for the…

Read Full Paper  ❯
image
3 Pages
Essay

Management

Customer Service Profit vs Non Profit

Words: 1163
Length: 3 Pages
Type: Essay

itz vs. Mayo Clinic When it comes to purchasing and spending, there are two things that perhaps do not always compare equally and favorably and that would be healthcare…

Read Full Paper  ❯
image
2 Pages
Essay

Transportation

Customer Service Perspective for Non Profits

Words: 658
Length: 2 Pages
Type: Essay

Michael J Fox Foundation Customer Service Perspective There are three priority areas that the Michael J Fox Foundation focuses on the could also be considered the customer service perspectives…

Read Full Paper  ❯
image
7 Pages
Capstone Project

Business

Changing Customer Service

Words: 2261
Length: 7 Pages
Type: Capstone Project

Customer Service We shall, for the purposes of this paper, accept the proposition that we are moving from a culture that can be categorized as "you get what I…

Read Full Paper  ❯
image
15 Pages
Research Paper

Healthcare

Improving Customer Service on a Medical Surgical

Words: 4407
Length: 15 Pages
Type: Research Paper

Improving Customer Service on a Medical Surgical Nursing Unit Quality Improvment Project-Customer service on the nursing unit The hospital medical-surgical nursing unit is usually referred to as the "catch-all"…

Read Full Paper  ❯
image
2 Pages
Term Paper

Business

Extraordinary Customer Service Is One

Words: 701
Length: 2 Pages
Type: Term Paper

Jones (2000) explains that "Competitive advantage can be gained through customer service management (CSM) when implemented as a comprehensive approach to centering the organization on the customer. To be…

Read Full Paper  ❯
image
12 Pages
Term Paper

Business

Narrative of Customer Service Experience

Words: 3251
Length: 12 Pages
Type: Term Paper

This is one company that encourages the customer service representatives to develop relationships with the customers so that they can ask for individuals when and if they need to…

Read Full Paper  ❯
image
5 Pages
Essay

Business

Hms Host Customer Service Human

Words: 1415
Length: 5 Pages
Type: Essay

The reinforcement power of this feedback loop strengthens the customer service culture to the point where it has become for HMS Host a source of competitive advantage. Another way…

Read Full Paper  ❯
image
3 Pages
Case Study

Business

DVD Rental Improving Customer Service at Vista

Words: 1077
Length: 3 Pages
Type: Case Study

DVD Rental Improving Customer Service at Vista DVD Rentals The Vista DVD Rentals store is at a crossroads. After a number of years in operation, the store is facing…

Read Full Paper  ❯
image
6 Pages
Research Paper

Business

Develop a Plan for Improving Customer Service

Words: 1887
Length: 6 Pages
Type: Research Paper

Management The Challenge of Improving Upon Exemplary Customer Service: Apple, Inc. For the purposes of this task, the organisation of focus will be the international giant, Apple, Inc. Apple…

Read Full Paper  ❯
image
12 Pages
Essay

Management

Emirate Airlines Customer Service

Words: 4373
Length: 12 Pages
Type: Essay

Emirate Airline Analysis What follows in this report is a review and summary of the customer services aspect of Emirates Airline. The firm in question has most certainly established…

Read Full Paper  ❯
image
2 Pages
Term Paper

Business

Business Retail Customer Service Current

Words: 685
Length: 2 Pages
Type: Term Paper

Consumers also seem to become complacent, expecting poor customer service, and not demanding anything better. In addition, many consumers who experience poor customer service do not do anything about…

Read Full Paper  ❯
image
6 Pages
Essay

Business

Employee Customer Service Training New Employee Customer

Words: 1621
Length: 6 Pages
Type: Essay

Employee Customer Service Training New Employee Customer Service Training Plan Justify the use of a needs assessment of your company's proposed employee customer service training, stressing five (5) ways…

Read Full Paper  ❯
image
2 Pages
Essay

Business

Hallmarks of Customer Service Excellence

Words: 580
Length: 2 Pages
Type: Essay

Recently, there was a McDonald's employee who made an error about a customer's order. There was a slight discrepancy involved because the customer wanted a breakfast biscuit with eggs,…

Read Full Paper  ❯
image
3 Pages
Essay

Business

Internal Customer Service vs Outsourcing

Words: 908
Length: 3 Pages
Type: Essay

Foremost, training takes employees away from their work and therefore generates reduced operational efficiency. Higher costs with benefits An outsourcing contract will be simple and clear and will generally…

Read Full Paper  ❯
image
4 Pages
Term Paper

Business

New Customer Service Application on

Words: 1634
Length: 4 Pages
Type: Term Paper

Alliances and partnerships that enrich the customer service experience of any online self-service application are exceptionally effective across other industries as well. Conclusion The introduction and support of an…

Read Full Paper  ❯
image
6 Pages
Case Study

Business

Starbucks Delivering Customer Service Starbucks

Words: 1545
Length: 6 Pages
Type: Case Study

However, simply hiring more people is only a part of the solution; in addition, these new employees, as well as current employees need additional training in order to allow…

Read Full Paper  ❯
image
2 Pages
Essay

Business

Job Task Analysis -- Customer Service Job

Words: 625
Length: 2 Pages
Type: Essay

Job Task Analysis -- Customer Service Job Task Analysis Customer Service Position Customer Service Location: Corporate Office shifts, 8-5, 4-12 Sat/Sun -- 9am-6pm Full Time Hourly (Entry 10.00/hour, range…

Read Full Paper  ❯
image
2 Pages
Term Paper

Business

Managing Customer Service Satisfaction Over

Words: 698
Length: 2 Pages
Type: Term Paper

To protect each party various stipulations of the agreement will define specific instances when it is valid. These different elements are important, because they are showing how these provisions…

Read Full Paper  ❯
image
3 Pages
Essay

Business

Flowcharting Customer Service Help Desk

Words: 801
Length: 3 Pages
Type: Essay

(2009). Tipskey.com. Retrieved April 2013 from: http://www.tipskey.com/article/advanced_flowchart/ Kock, E., ed. (2007). ystems Analysis & Design Fundamentals. Thousand Oaks, CA: age. Mind Tools, (2012). Flow Charting. Retrieved April 2013 from:…

Read Full Paper  ❯
image
4 Pages
Case Study

Business

New Ideas for Nordstrom's Customer Service Approach

Words: 1391
Length: 4 Pages
Type: Case Study

Nordstrom began as a shoe retailer, and eventually transition into a fashion and apparel department story, but all along it was the strong desire of management to provide "the…

Read Full Paper  ❯
image
6 Pages
Research Paper

Business

Recruiting Customer Service Employees

Words: 1802
Length: 6 Pages
Type: Research Paper

H manager: Conducing a job analysis of a new customer service positon Job analysis Three types of techniques can be used when conducting a job analysis in the workplace…

Read Full Paper  ❯
image
20 Pages
Essay

Business - Management

Quality Cost-Competitiveness Customer Service and First-To-Market Are

Words: 5961
Length: 20 Pages
Type: Essay

Quality, cost-competitiveness, customer service and first-to-market are all essential determinants to global commercial success. All sectors of the economic market are obliged to reduce costs and production times while…

Read Full Paper  ❯
image
2 Pages
Essay

Business

Changing the Face of Customer Service in Companies

Words: 580
Length: 2 Pages
Type: Essay

complaint from the customer was legitimate since being a grown up who had the trust to walk into OTTP shops to purchase a laptop computer and the employee instead…

Read Full Paper  ❯
image
2 Pages
Essay

Business - Advertising

Measuring Improvement in Customer Service the Use

Words: 522
Length: 2 Pages
Type: Essay

Measuring Improvement in Customer Service The use of metrics and key performance indicators (KPIs) to measure progress in meeting and exceeding continuous improvement objectives for Customer elationship Management (CM)…

Read Full Paper  ❯
image
2 Pages
Term Paper

Literature

Contact Our Customer Service Department at an

Words: 691
Length: 2 Pages
Type: Term Paper

contact our customer service department at an Interesting Incident of My Life This is the narration of a very peculiar experience that I had a few years ago. I…

Read Full Paper  ❯
image
1 Pages
Book Report

Literature

Contact Our Customer Service Department at the

Words: 459
Length: 1 Pages
Type: Book Report

contact our customer service department at the Secret of the Spotted Shell is both a mystery story and a coming-of-age story. The mystery part of the plot is driven…

Read Full Paper  ❯
image
2 Pages
Term Paper

Women's Issues - Sexuality

Contact Our Customer Service Department at in

Words: 615
Length: 2 Pages
Type: Term Paper

contact our customer service department at in her essay "Social Responsibility," written in 1990, Barbara Illingsworth argues that the primarily private behavior of homosexuals and intravenous drug addicts should…

Read Full Paper  ❯
image
2 Pages
Case Study

Business

Supply Chain and Customer Service

Words: 609
Length: 2 Pages
Type: Case Study

Supply Chain Management The proposed changes will hopefully improve customer service, but will also focus on improving the integration between the different units, so as to put a common…

Read Full Paper  ❯
image
3 Pages
Essay

Transportation

Intentionally Bad Customer Service

Words: 714
Length: 3 Pages
Type: Essay

Decor My Eyes Bully retailer of eyeglasses Thrives on threats, intimidation and bad publicity Widely accused of defrauding customers monetarily and/or through fake goods (Segal, 2010) Who are the…

Read Full Paper  ❯
image
3 Pages
Term Paper

Business

Customer Relations Service Comparisons There Are

Words: 1447
Length: 3 Pages
Type: Term Paper

This irritated the client, but the situation was the worst when he took the family on an international trip and found that their seats has been reassigned to the…

Read Full Paper  ❯
image
20 Pages
Thesis

Business

Customer Centricity - Literature Review

Words: 6336
Length: 20 Pages
Type: Thesis

Even customers who are satisfied with something do not always return to that specific business, especially if the business is somewhat out of the way or relatively inconvenient to…

Read Full Paper  ❯
image
6 Pages
Article Review

Business

Service Quality of Singapore Airline

Words: 1774
Length: 6 Pages
Type: Article Review

Service Quality of Singapore Airline The focus of this work in writing is the examination of the SERVQUAL model as it applies to a case study of Singapore Airlines…

Read Full Paper  ❯
image
6 Pages
Term Paper

Business

Service and Marketing Customer Point-Of-View

Words: 1717
Length: 6 Pages
Type: Term Paper

Customer Service and Marketing Customer Centric usiness The customer-centric business model is a necessary hybrid delivery system of goods and services in today's business environment. With the advent of…

Read Full Paper  ❯
image
9 Pages
Term Paper

Business

Service Operations Management Report Mccarran

Words: 2781
Length: 9 Pages
Type: Term Paper

While this paper focuses on process-centric improvements to McCarran, the research completed for this paper highlights the critical need for an all-encompassing IT architecture that allows for data to…

Read Full Paper  ❯
image
2 Pages
Term Paper

Business

Service Fairness in CRM in

Words: 620
Length: 2 Pages
Type: Term Paper

Time Warner approaches the issue of returns and service adjustment through a series of escalation paths and programs. These are the first step in averting any potential need for…

Read Full Paper  ❯
image
8 Pages
Essay

Business

Service Quality Research the Research Discussed in

Words: 2696
Length: 8 Pages
Type: Essay

Service Quality esearch The research discussed in this paper is based on the application of the SEVQUAL model to the restaurant sector of the hospitality service industry. The SEVQUAL…

Read Full Paper  ❯
image
7 Pages
Research Paper

Business

Customer Relationship Management

Words: 1892
Length: 7 Pages
Type: Research Paper

Customer elationship Management Over the last several years, customer relationship management (CM) has become an area which is helping firms to reduce costs and increase productivity. This is because…

Read Full Paper  ❯