Case Study Undergraduate 1,912 words Human Written

Southwest Airlines and Airlines

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Southwest Airlines Since its inception, Southwest Airlines has grown significantly to become one of the most reputed, low-cost, and longest-standing airline that offers the largest number of domestic flights within the United States. For more than four decades now, the company has been able to sustain its appeal to consumers and its low cost originator image,...

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Southwest Airlines Since its inception, Southwest Airlines has grown significantly to become one of the most reputed, low-cost, and longest-standing airline that offers the largest number of domestic flights within the United States. For more than four decades now, the company has been able to sustain its appeal to consumers and its low cost originator image, even though that discernment and view has now become more of an old tale than the present reality.

The airline company has done well to increase and improve its market base all over the United States; however, it lacks presence in the international market. SWOT Analysis is a valuable and convenient tool employed for understanding a firm's strengths and weaknesses, identifies the opportunities available for the organization and the threats it faces. In the business realm, an organization can utilize this technique in order to attain a sustainable share in the market.

The company can employ this technique to determine whether an issue is an internal or internal factor and how it hampers of benefits the company, not only in the present state but also in the prospective future (Warner, 2010). What is more, by analyzing the internal and external environment together with that of the competitors using the SWOT analysis, a company is able to come up with a strategy that enables it to make a distinction between itself and its rivals in order to compete successfully in the market (Mind Tools, 2016).

The internal factors can be controlled whereas the firm cannot control the external factors. This paper will analyze the SWOT framework of Southwest Airlines and offer recommendations. Strengths One of the key strengths of Southwest Airlines is that it is renowned as one of the key low cost airline leaders in the industry and also an inventor investing in a low-cost carrier. The airline offers low price tickets as compared to other airlines.

Southwest Airlines is the biggest low cost domestic airline and has the second biggest market share in terms of revenue passenger miles. Boasting a record of gainful and cost-effective operations for a period of 42 years substantiates the success of the firm's business strategy (Schmidt, 2015). Another strength of the company lies in its business model. Southwest Airlines utilizes a point-to-point business model in comparison to the hub and spoke model employed by major airlines such as American Airlines and United Continental.

The enables the company to attract greater traffic on majority of its domestic routes as it can offer lower average flight time (Schmidt, 2015). Southwest Airline's various cost reductions are beneficial for the company in terms of passing on the benefits to its clients. These lower prices aid the company in gathering higher demand for its tickets. In addition, this high level of demand helps the airline to achieve cost savings by directly retailing on its website and as a result minimizing marketing outlays (Schmidt, 2015).

Weaknesses Regardless of its major strong suits, Southwest Airlines does have its shortcomings, which act as a weakness in its operations. One of the main weaknesses of the company lies in its significant reliance on a single provider - Boeing. Southwest Airlines procures all of its airliners from Boeing and the sole aircraft model that the company uses for its business operations is the Boeing 737.

The implication of this is that the airline is overtly, often excessively dependent on this line of aircraft and any negative instances such as an increase in the purchase price of the airline or a recall by the manufacturer can easily affect the business and operations of Southwest (Gulliver Business Travel, 2012). Another weakness perceived in Southwest Airline's operations is that its products and services are slowly becoming archaic.

In the contemporary, one of the main features airlines offer across the globe is an extended legroom for consumers, even for ultra-low cost carriers. Southwest Airlines, however, continues to persist with very dense aircrafts that have minimal seat pitch. Apart from offering its consumers Wi-Fi while on board, a great deal of its product offering is debatably outdated.

What is more significant is that the company could be missing a major opportunity to leverage the airline's strong brand to come up with new opportunities for generating more revenue (Center for Aviation, 2014). Opportunities At present and in the foreseeable future, there are numerous opportunities available for Southwest Airlines to take advantage of in order to attain a competitive advantage. One of the major opportunities for the company is tapping into unexploited markets not only nationally but also globally through expansion of business operations.

In the 2014 fiscal year, Southwest Airlines unveiled its own-branded global service. The acquisition of Air Tran coupled with renovation and overhaul in the reservations system have been beneficial in expediting its expansion ambitions. Including international flight service is imperative for Southwest Airlines in its endeavor for network diversification considering it is debatably the most domestically penetrating airline in the United States.

The capacity to offer its massive consumer base accessibility to proximate global leisure destinations is an advancement in its operations and is an opportunity for the airlines to generate increased revenue once the markets reach maturity (Center for Aviation, 2014). Another opportunity for Southwest Airlines encompasses the prospective partnerships and strategic alliances with foreign international airlines. In the contemporary, Southwest is the major prevalent airline in the domestic scene. This offers the company a great opportunity to collaborate with other foreign airlines to increase its expansion and generate greater revenue.

What is more, this is a great opportunity for the airline to be able to offer international flights to its consumer base. This will enable the company to have increased traffic flows through these partnerships (Center for Aviation, 2014). Another prospect for the airline includes investment in the latest technology and invention in order to hand the company a cost-effective advantage. For instance, the firm should improve its legroom space and consider making its aircrafts less dense to increase consumer appeal (Center for Aviation, 2014).

What is more, with the economy improving from the recession period together with increased globalization, more and more companies have their personnel travelling more frequently. This is a massive opportunity for Southwest Airlines as it can exploit the prospect for the commercial travelers, particularly business class passengers. In addition, the company can offer private flights. This will not only increase the level of consumer demand and consumer base, but the company will also be able to generate greater revenue (Center for Aviation, 2014).

Threats Southwest Airlines faces certain threats that can adversely influence the company in the forthcoming periods. One of the key threats encompasses anti-trust investigations. In particular, Southwest Airlines has received investigations and request for information on pricing in addition to particulars of discussions and meetings with respect to industry capacity. Southwest Airlines is amongst the major airlines that are attracting the attention of regulators and investigators for prospective price fixing of ticket fares to sustain high profit levels (Schmidt, 2015).

Another threat that can easily impact the airline's business operations is increase in the price of fuel, which could cause a decline in air travel. This decrease in airline users can have a huge toll on the revenues generated by the company. Another threat faced by the company encompasses increased competition from rival companies. The use of an online ticket reservation system by other rival airlines is a major threat to Southwest Airlines as it loses its competitive advantage (Schmidt, 2015).

Another key threat to Southwest Airlines are recent the ultra-low cost carriers in the industry (ULCCs). In the present, Southwest is no longer deemed to offer the lowest fares; other airlines such as Frontier Airlines, Spirit Airlines and Allegiant Air have surpassed the company offering much lower prices and thereby increasing the competition. This acts as a threat to the company because the growth of these ultra-low cost airline carriers gives rise to an identity crisis to the company as its low-fare was for long one of its trademark characteristics.

Therefore, the airline is forced to concentrate on remaining pertinent in the industry in the long-term because in the end it might just cease being an investor favorite in the industry (Sumers, 2016). Another threat faced by Southwest Airlines encompasses an attrition in the company's organizational culture. In accordance to Center for Aviation (2014), the constant war of labor negotiations has started creating flaws in the company's advantageous employee relations and organizational culture.

It is argued that Southwest Airlines fails to reward its personnel for their significant contributions to the substantial success of the company. The significant worry is that there might be a considerable misunderstanding between the employees and the company, which might affect the business operations adversely (Center for Aviation, 2014). Conclusions For long, Southwest Airlines has been at the pole position of novelty offering major markdowns and ticketless mode of travelling. The strong suits of the company have been an outstanding organizational culture and low cost strategy services.

Nonetheless, despite these strengths, Southwest Airlines does have shortcomings. One of them is the huge dependence on one line of aircrafts, which can easily have an adverse impact on the business and even collapse it. On the other.

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