The Role Of Medical Assistants In Claiming Reimbursement Essay

PAGES
2
WORDS
2555
Cite

All Medical Assistants

The importance of customer service in a tertiary healthcare setting

As you all know, the healthcare industry has been transformed in substantive ways as a result of the Patient Protection and Affordable Care Act and the growing need for timely recordation of services rendered in order to attain appropriate reimbursement of physician services and overall expense reimbursement for the medical facility. This memorandum explains how and why customer service is the one thing that sets their organization apart from their competitors.

Importance of Customer Service from Medical Assistants' Perspective

Please know that our organization appreciates your unwavering efforts to provide the best possible medical care to our valued patients. Medical assistants are on the forefront of the provision of this care, and we need your support to ensure that your services are compensated appropriately. This is in everyone's best interests because unplanned turnover can cost this organization far more than anyone realizes, and your diligence in keeping accurate records is an essential part of this process.

In order to achieve optimal outcomes, it is vitally important for all medical assistance to comply with the requirements for recording services rendered and collaboration with other medical staff, and most especially the physicians who are tasked with providing effective healthcare services. For instance, Page (2010) reports that, "There's a lot of space and a lot of ability for doctors and medical assistants to...
...

Doctors will be out there with their computers, so you can accomplish a lot in a short period of time" (p. 15). In other words, we are counting on you to help ensure that this organization is appropriately reimbursed for all medical care services provided to our patients, a task that is daunting but nevertheless an essential part of remaining solvent in order to continue providing high-quality healthcare services to those in need.
Against this backdrop, please keep in mind the need for top-notch customer service because this is what distinguishes us from our competitors and provides us with a competitive advantage that is needed to expand our healthcare services in the future. Please also know that we recognize the need for additional training to help you acquire the customer service skills that are needed for this outcome. As Bowers (2010) points out, "Just because that person you met at the fast food restaurant or gym seemed to have a great personality, that does not mean he or she is knowledgeable about patient relations, customer service, or insurance claims processing" (p. 41).

In sum, not only do we value you as talented and skilled medical assistants, we also recognize the importance of your contribution to optimal healthcare outcomes in our organization. We want to help become the best medical assistants possible because this is in everyone's best interests. Please contact the undersigned if you have any questions and thank you for helping make this institution the life-saver people deserve and need.

Cite this Document:

"The Role Of Medical Assistants In Claiming Reimbursement" (2016, September 04) Retrieved April 20, 2024, from
https://www.paperdue.com/essay/the-role-of-medical-assistants-in-claiming-reimbursement-essay-2167467

"The Role Of Medical Assistants In Claiming Reimbursement" 04 September 2016. Web.20 April. 2024. <
https://www.paperdue.com/essay/the-role-of-medical-assistants-in-claiming-reimbursement-essay-2167467>

"The Role Of Medical Assistants In Claiming Reimbursement", 04 September 2016, Accessed.20 April. 2024,
https://www.paperdue.com/essay/the-role-of-medical-assistants-in-claiming-reimbursement-essay-2167467

Related Documents

The issue of misplaced or lost patient files is also gotten rid of. These advantages aid in producing a marked rise in the health connected security of patients and the welfare of patients (Ayers, 2009). Furthermore, electronic medical records and patient care are identical in that such systems effortlessly permit restrictions to be placed upon end users' admission to specific information of the patient. This personal security feature is

(Feldman & Greenberg, 2005, p. 67) Staffing coordinators, often nurse leaders must seek to give priority to educational needs as a reason for adjusting and/or making schedules for staff, including offering incentives to staff not currently seeking educational goals for assisting in this priority regardless of the implementation of a tuition reimbursement program. (Feldman & Greenberg, 2005, p. 233) Nurse Leaders as Academic Theorists The fact that many nurse leaders serve

Fault: An Alternative to the Current Tort-Based System in England and Wales The United Kingdom statistics regarding claims THE NATIONAL HEALTH SYSTEM OBSTACLES TO DUE PROCESS THE CASE FOR REFORM THE REGULATORY ENVIRONMENT THE RISING COST OF LITIGATION LORD WOOLF'S REFORMS MORE COST CONTROLS THE UNITED STATES PAUL'S PULLOUT THE INSURANCE INDUSTRY TORT REFORM IN AMERICA FLEEING PHYSICIANS STATISTICS FOR ERROR, INJURY AND DEATH THE CALL FOR REFORM IN 2003: A FAMILIAR REFRAIN THE UNITED STATES SITUATION, IN SUMMARY NEW ZEALAND CASE STUDIES THE SWEDISH SCHEME COMPARISON: WHICH SYSTEM IS

Additionally, Weston Smith's wife Susan Jones-Smith, was also a finance executive at the company, a further example of the incestuous relationships that characterized the financial leadership of HealthSouth. A failure of the company meant the failure in the financial future of the family of one's friends and spouses. Another warning sign should have been the nature of the company's assets. The firm was able to conceal its financial shenanigans for

Good researchers tend to pull methods out of a tool kit as they are needed" (2006, p. 54). Notwithstanding these criticisms and constraints, though, most social researchers seem to agree that classification by some type of research paradigm is a useful approach based on the need to determine which approach is best suited for a given research enterprise. In this regard, Corby concludes that, "The contested nature of research

Telemedicine: Will telemedicine improve the quality of healthcare and its delivery for remotely located advanced healthcare para-professionals? The basic purpose of this study is to discuss whether telemedicine will improve the quality of health care and it's delivery for remotely located advanced health care para-professionals. The scope of the study is over seeing as it covers the implication of implementation of telemedicine as a professional genre. It would also show how the