Marketing
Recently in the UK, there have been price wars in both the supermarket and mobile phone industries. These price war are a natural part of competition in a market economy, and the behaviour of these firms can be understood using microeconomic principles. This paper will examine both the supermarket and mobile phone wars using microeconomic models in order to demonstrate how these basic economic principles are applied in the real world.
Competition
While there are many types of competition in microeconomic models, most industries in market economies operate under the condition of monopolistic competition. This condition is where firms have many competitors, and each competitor seeks to differentiate itself in some way from the other competitors (Economics Online, 2014). In the supermarket industry, companies require fairly broad target markets in order to generate the revenue they require to survive. Thus, we see for example that Waitrose will tend towards higher-end products and pricing, compared with a company such as Iceland that is strictly low-end on both. Marks & Spencer focuses on own-brand items, and Tesco aims strictly for the mainstream of the supermarket industry. For most consumers, convenience and price are the two most important variables. Moving store locations is not very easy -- this is a sticky variable -- but changing prices can be done with little effort. Thus, the major British supermarket chains have been undertaking price wars in recent months in order to win consumer loyalty. Discount food chains appear to be winning the price wars. Sales figures show that Aldi and Lidl in particular are gaining in sales at the expense of Tesco, and this price war has encouraged Sainsburys, Asda to join in as well (Rayner, 2014).
Similar competition is occurring in mobile phones. Now that mobile, smartphones in particular, are reaching the saturation point, there is little in the way of new market share to gain. As a result, firms are fighting intensely over existing market share. It is difficult to differentiate mobile phone service.. However, firms in the industry have high fixed costs. Thus, every new customer is a contribution to fixed costs that adds very little in the way of variable cost. By lowering prices, mobile companies are able to win customers from their competitors. Three sparked the price war in early 2013 in a bid to increase its market share by offering better value for money than its competitors (The Telegraph, 2013).
Microeconomic Analysis
The first, basic microeconomic concept at play here is the law of supply and demand. Under equilibrium conditions, supply and demand will be equal at a price X. Under the basic scenario, when supply exceeds demand, someone will exit the industry in order that supply and demand remain in equilibrium. The problem in both of these industries, exit costs are high. Typically, if a firm can make enough money to cover its fixed costs, it will remain in business, even if the firm consistently fails to earn a profit. Firms in these industries face significant exits costs in terms of the debt they owe, disposal of assets and unwinding their operations. Thus, even though there is oversupply in the marketplace, the response of companies in these two industries is to remain in the market.
This drives down the price. Firms need to earn enough revenue to cover their fixed costs, and preferably will want to earn enough to turn a profit. With both food and mobile, there is a certain amount of customer loyalty from which profit-taking can be done. In mobile, a customer pays every month, and once with a company may be reluctant to switch lest their lose their number. With grocery stores, discounts on staple items get customers in the door, and at that point higher-margin items can make up the difference.
There is an interesting case study to be made with the supermarket wars in particular. The supermarkets have strong bargaining power over suppliers, so they drive down prices on staple goods. The problem is that when prices decline, some suppliers are no longer profitable. This is because in condition of equilibrium, nobody is profitable, so when prices decline some supply needs to be flushed out of the market just to get back to that equilibrium point. In the UK, milk producers are exiting the business in response to lower prices, to the point where there are fewer than half the number of producers as there were in 2005 (Gilbert, 2014). It is a natural consequence that as the price drops, suppliers exit the market whilst demand increases. There is a new equilibrium point that needs...
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