Comparing Bolman & Deal and Block on Consulting Practice

Introduction

Lee Bolman and Terrance Deal's (2017) Reframing Organizations and Peter Block's (2011) Flawless Consulting are both books that focus on the practice of consulting in organizations. Both authors present frameworks and strategies for working with teams in organizational settings. However, they do so in both similar and different ways.

Similarities and Differences Between the Two Books

One similarity between the two books is that both authors stress the importance of effective communication and relationship-building when working with teams. Bolman and Deal discuss the importance of understanding different perspectives and building trust with clients, while Block emphasizes the importance of active listening and building rapport.

Another similarity is that both authors discuss the importance of being aware of one's own biases and assumptions when working with teams. Bolman and Deal discuss the importance of "reframing" one's perspective in order to better understand and work with different stakeholders, while Block emphasizes the importance of being aware of one's own assumptions and "blind spots" when working with clients.

One major difference between the two books is that Bolman and Deal's Reframing Organizations is more focused on the overall structure and functioning of organizations, while Block's Flawless Consulting is more focused on the specific practice of consulting — on dealing with people and their emotions. Bolman and Deal provide frameworks for understanding and working with different types of organizations, while Block provides strategies for working with clients and facilitating effective change. For example, Bolman and Deal cite Dane and Pratt (2007) to emphasize the role that frameworks play, and they also refer to Simon and Chase (1973) to draw a parallel between thinking like a chess master and reframing an organization with the right framework. Block (2011), on the other hand, pays attention "to the emotional and personal dimensions of our workplaces" (p. xviii). Block (2011) also shows how humor can be useful in consulting because it brings people back to earth and reduces stress — something other researchers have confirmed in related studies (Bouwmeester, 2013).

Useful Points for Working With a Team

In terms of useful points when working with a team, one point from Bolman and Deal's book is to understand different perspectives and build trust with clients. This is important because it allows the consultant to better understand the needs and concerns of the team and address them more effectively. Another point from Block's book is to actively listen and build rapport with clients by using humor to gain their trust, reduce stress and apprehension, and break the ice that may exist between strangers. This is important because it helps to establish trust and understanding, which is crucial for effective communication and collaboration.

A third point, drawn from both books, is to be aware of one's own biases and assumptions and take steps to "reframe" or challenge them. Bolman and Deal discuss cognitive bias at length and explain why it is important to challenge one's own assumptions. Block also addresses bias and suggests that interviewing can be a form of joint discovery, bringing information into the light where it can be examined without bias. Feedback is always an important part of consulting for this reason (Block, 2011). Being aware of personal bias allows the consultant to approach the work with greater objectivity and effectiveness.

Conclusion

Lee Bolman and Terrance Deal in Reframing Organizations and Peter Block in Flawless Consulting have different ways of presenting facts and hold different philosophies as they relate to consulting. But there are also notable similarities. Ultimately, both books show that humor, reframing, and feedback are all important tools that can be used in consulting to help clients and teams navigate difficult situations and achieve their goals.