This paper presents a Likert scale survey instrument designed to investigate low graduation rates among Black (non-Hispanic) students at a university. The survey comprises three targeted questions addressing institutional support programs, faculty-student interactions, and extracurricular activities. Each question is grounded in peer-reviewed research and accompanied by a rationale explaining how responses will be interpreted and applied to policy improvements. The instrument aims to identify gaps in campus resources, mentorship accessibility, and student engagement opportunities that may contribute to disparities in on-time degree completion for minority students.
Central Research Question: How can the problem of low graduation rates among Black (non-Hispanic) students be addressed?
The survey requires students to indicate their level of agreement or disagreement with a set of statements using a five-point Likert scale, ranging from 1 (Strongly Disagree) to 5 (Strongly Agree).
Survey Item 1: The university offers adequate institutional support in terms of mentorship programs, career progression, and financial aid to help students complete their courses on time.
5 β Strongly Agree 4 β Agree 3 β Neutral 2 β Disagree 1 β Strongly Disagree
This question seeks to assess the overall effectiveness and relevance of on-campus institutional programs available to students to help them navigate challenges and complete their courses on time. Studies have shown that students are more likely to persist and graduate on time if they have access to campus resources such as financial aid, effective customer service, on-campus disability services, mentoring services, and career progression support (Haverila et al., 2020). According to Haverila et al. (2020), such services and interventions provide room for students to interact with others who share similar interests and goals, to feel comfortable, and to engage in knowledge-sharing about how to achieve personal goals. Ultimately, such programs help enhance students' overall well-being, making them more likely to persist in college (Haverila et al., 2020).
This question serves a two-fold purpose: to determine whether such programs exist at the institution and to gauge how effective and relevant students perceive them to be. Higher scores (4 and 5 on the Likert scale) indicate that students view the available support programs as effective in enhancing well-being and fostering retention. Lower scores, on the other hand, may indicate that such programs are either non-existent or ineffective in realizing their intended objectives. The insights obtained from participants' responses will reveal whether there is a gap in the available institutional support programs, and hence a need for policy improvements aimed at student retention.
Survey Item 2: Faculty members at the university are accessible and supportive as student mentors.
5 β Strongly Agree 4 β Agree 3 β Neutral 2 β Disagree 1 β Strongly Disagree
Studies have shown a positive association between faculty-student interactions and student retention, particularly among African-American students. According to Kennedy and Wilson-Jones (2019), such interactions foster students' motivation to excel, which in turn increases their engagement in academic activities. Increased academic engagement raises the likelihood of completing one's course on time. Furthermore, when faculty members serve as mentors, they help develop students' self-confidence by offering encouragement, thereby shaping students' perceptions of institutional culture. Frequent and effective faculty-student interactions also provide faculty members with opportunities to guide students toward realizing their personal goals, which helps enhance students' sense of belonging (Kennedy & Wilson-Jones, 2019).
This statement seeks to gather information from students about the frequency and effectiveness of formal and informal faculty-student interactions at the institution. Higher scores indicate that respondents perceive faculty members as supportive and accessible when students require mentorship or guidance. Lower scores indicate that faculty members are perceived as inaccessible and therefore not supportive as student mentors. Such results would signal a need for new measures to strengthen faculty-student interaction. Research on faculty mentorship and minority student success in higher education consistently highlights this relationship as a key driver of on-time degree completion.
Survey Item 3: It is important to make extracurricular activities an integral part of campus life for all students.
5 β Strongly Agree 4 β Agree 3 β Neutral 2 β Disagree 1 β Strongly Disagree
"Survey item on extracurricular involvement and retention"
"Cited peer-reviewed sources supporting survey design"
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