This paper examines a real administrative conflict at the University of Missouri's Columbia campus in the early 1980s, when a newly appointed Provost was tasked with solving a severe budget shortfall. Rather than employing integrative bargaining or inclusive decision-making, the Provost proposed unilaterally abolishing or reducing numerous colleges, triggering intense faculty and administrative opposition. The paper analyzes why the conflict was dysfunctional rather than functional, how the single-officer approach undermined consensus-building, and what integrative bargaining techniques could have produced a more equitable outcome. It concludes that shared governance and creative problem-solving were essential missing elements.
The paper demonstrates applied theoretical analysis: it introduces a concept (integrative bargaining, functional conflict), explains its core principles, and then evaluates a real-world case against those principles. This framework-first, application-second structure is a fundamental technique in business and organizational behavior writing, showing readers not just what happened but why it was problematic according to established theory.
The paper opens by establishing the historical context and the decision that triggered conflict. It then introduces integrative bargaining theory and explains why the Provost's win/lose framing violated it. The next sections diagnose the structural flaws — the single-officer model, lack of committee representation, and absence of third-party facilitation — before concluding with what a better process would have looked like. The argument flows logically from problem description to theoretical framework to diagnosis to recommendation.
In the early 1980s, the University of Missouri's Columbia campus was facing a bleak economic future. A poor economy and the state's tax-based appropriations system were projected to result in sharply curtailed funding. The university's newly appointed Provost was assigned the task of finding a solution to the looming financial disaster. When the Board of Curators and faculty gave him their full support to single-handedly develop a solution, they then became outraged at what he proposed. As reported in the New York Times, the Provost had "proposed abolishing two of the university's 14 schools and colleges and sharply reducing the operations of seven others" (Maeroff, 1982). In response to these proposed budget cuts, the university's faculty and Board of Curators attacked both the Provost and his solution.
Integrative bargaining is founded on the principle that at the end of negotiations, both sides can gain. However, this is predicated on the assumption that the sum — or the solution — is flexible. In such a situation, the solution must avoid a win/lose scenario and instead find creative approaches that offer a win/win outcome. When the Provost offered his solution to the university's budgetary problems, it was based on the premise that some departments would become winners while others would be forced to lose — and in some cases this meant complete abolishment.
Ultimately, the fact that some units were going to win and others were going to lose was the source of the conflict. It was George Nickolaus, Dean of the College of Public and Community Service, whose "college was slated for extinction in [the Provost's] recommendations," who started the firestorm of opposition to the proposal (Stefkovich, 1986, p. 12).
The Provost failed to find a creative solution to the problem and instead chose to accept full, unilateral control over the process. This was where the process went off track. His single-handed approach kept information out of the hands of both sides, he was inflexible about his win/lose framework, and he should not have accepted full control in the first place. Refusing the lone-operator approach and insisting on a committee-type solution would have been a better way to address the problems. He should also have looked to more creative integrative bargaining techniques in order to maintain a harmonious atmosphere at the university.
The conflict that arose from the Provost's decisions cannot be considered "functional." First, only one person was involved in the decision-making. With no group to assume shared responsibility, there was no debate and no consensus on the solution. Rather than the university becoming cohesive and supportive of the solution, it became divided and conflict intensified. Although the Provost had originally proposed that a committee be organized to "provide them with the criteria and necessary information and let them make the decisions," this idea was rejected in favor of appointing a single officer to make the decision (Stefkovich, 1986, p. 7).
Without a committee composed of faculty and staff representatives, there was no way to bring competing groups to a consensus. There was no opportunity for anyone to propose alternative solutions that might have been overlooked. The Provost's single-handed approach also eliminated the possibility of a third-party facilitator bringing an outside perspective to the discussion and potentially offering a different solution.
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