This paper offers a first-person reflection on how power and influence operate within a workplace setting, with particular focus on the challenges and strategies of a middle management role. The author examines how organizational hierarchy shapes power and status, then describes the personal and professional approaches used to earn respect from both subordinates and superiors. Key strategies discussed include combining an empathetic, honest personality with demonstrated technical competency, balancing dual roles as both superior and subordinate, and establishing legitimacy as a leader through consistent performance and sound decision-making.
Among the different aspects of a person's life, interactions in the workplace are among the most important and consequential. This is because of the crucial role that power plays in shaping and reinforcing an individual's performance, image, and survival within an organization. In fact, the business environment is inherently structured around the concept of power. Consider, for example, the organizational structure of a company: until relatively recently, when horizontal organizational structures were developed, hierarchical structures prevailed, with leadership and management roles clearly distinguished from subordinate and supporting roles.
Hierarchy also brings with it differences in power and status, such as the authority a director holds over a staff member or a manager. However, with power and status also comes command responsibility: the higher-ranking individual assumes greater responsibility and must "take the fall" when the organization fails to perform as targeted or expected.
Recognizing that power and influence are integral components in creating workplace culture and environment, I develop these through various strategies stemming from both my personal characteristics and professional abilities. I believe that combining a likable personality with competent performance as an employee will be a strong asset for gaining the respect of colleagues and, therefore, exercising power and influence in the workplace.
As a member of the middle management team, I am simultaneously both a superior and a subordinate. I am an authority figure to my staff members, while I am also answerable to my senior managers and directors. Being a middle manager is a challenge, as I must balance these two roles without compromising my responsibilities or losing my identity in the process.
"Empathy and honesty build respect and influence"
"Professional skill reinforces managerial legitimacy and decision-making"
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