Murray, G. (2008, January). The Case for Corporate Aviation. Risk Management, 55(1), p. 42.
Sheehan, J. (2003). Business and Corporate Aviation Management: On Demand Air Transportation. New York: McGraw Hill.
Suzuki, Y. (2000). The effect of airline positioning on profit. Transportation Journal, 39(3), 44-54.
Toomey, J. (2010, March). Building Parner Aviation Capacity Through Training. DISAM
Journal of International Security Assistance Management, 31(4), pp. 118-25.
Transportation Security Administration. (2011, March). Air Cargo Security Programs. Retrieved from TSA.GOV: http://www.tsa.gov/what_we_do/layers/aircargo/index.shtm
Trumbach, a., & illiams, a. (2009). Managing Tourism and the Economy in Recessionary Times. Journal of Applied Management and Entrepreneurship, 14(3), 93-106.
U.S. Department of Energy. (2012, January). Aviation Management. Retrieved from ENERGY.GOV: http://energy.gov/management/office-management/operational-management/aviation-management
U.S. Department of the Interior - National Parks Service. (2012, January). Fire and Aviation Management. Retrieved from NPS.GOV: http://www.nps.gov/fire/
U.S. Department of the Interior. (2012, January). NBC Aviation Management Directorate. Retrieved from AMD.NBC.GOV: http://amd.nbc.gov/
U.S. Forest Service.…… [Read More]
Aviation Management is a complex issue in any environment. In the 21st century environment Aviation Management faces many challenges. These challenges are related to Globalization, Challenges specific to legacy airlines, Air Traffic control shortages and Ethics including the impact of greenhouse gas emmissions. The purpose of this discussion is to examine the Challenges of the 21st century in Aviation Management and the forces of change.
Challenges for Legacy airlines
Like any industry, aviation is effected by the issue of globalization and the manner in which it has altered how and when people travel. Globalization has also meant the development of many new airlines in various areas of the world. These new airlines create a great deal of competition for legacy airlines. In fact the United States Governmental Accounting office reports that
"U.S. airlines, particularly legacy airlines, have faced an unprecedented set of challenges since 1998. These challenges were both…… [Read More]
Management Perspective on Aviaton Safety
Aviation Safety Management
However, this topic narrows substantially when one considers it from a management perspective. Management has a number of diverse concerns that it must consider in regards to aviation safety. For the most part, these safety issues are typically balanced out with issues related to cost and customer satisfaction. Although safety should always be the principle point of concern, management oftentimes has to temper this with practical considerations related to finances regarding time and money spent. Management can help to mitigate the severity of financial constraints, however, by involving as many people as possible in the safety and quality assurance process via a team-based approach. Additionally, there are certain Safety Management System (SMS) programs that can help to stratify different facets of safety management. Finally, it is important for management to make aviation safety a continuous process which is increasingly refined and improved.…… [Read More]
Managing ecruitment and Selection
Being able to successfully manage the recruitment and staffing of an entire Human esources (H) department is the foundation of a successful enterprise. For example, eese and French cite the work of Bratton and Gold in saying, "ecruitment is the process of generating a pool of capable people to apply for employment to an organisation. Selection is the process by which managers and others use specific instruments to choose from a pool of applicants a person or persons more likely to succeed in the job(s), given management goals and legal requirements" (2010). This quote aptly highlights the extreme importance of being able to successfully woo and establish a team of competent people who are equally invested in doing an exemplary job with a given company. Thus, the H department needs to understand the nuances and strategies that go into the process of successfully winning over the…… [Read More]
Management and Leadership
Impact of management and leadership
The aspect of management and leadership are very crucial in the success of any organization as long as they are practiced in the right manner and leadership as well as management tenets are put into proper use. These two principles cannot do without each other and they have a kind of symbiotic relationship where one cannot efficiently operate without the presence or influence of the other.
A leader is noted to be that person who has the ability to influence others in order to achieve a common goal that has been agreed upon. A true leader for that matter is one who does not have selfish interests but the interests of those whom he or she relates with and leads in the process of achieving a required goal (Woodroffe Noel, 2012).
The issue of leadership has for long been the subject of…… [Read More]
With regards to improving the prospects for the Gray Eagle, the United States Army must apply the core principles of CM to its operations. This entails a strategic decision-making training session, an improved technology interface that will facilitate ground and flight operations, and a thorough training module related to leadership development and communications. When FAA regulations are also integrated with Army safety regulations, the result will be an improved and safer UAS system.
Beckhusen, . (2012). 'Gray Eagle' Drone Fails All the Time, but Army Still Wants More. Wired. June 15, 2012. etrieved online: http://www.wired.com/dangerroom/2012/06/grey-eagle/
Dorr, L. & Duquette, a. (2013). Fact sheet -- Unmanned aircraft systems (UAS). Federal Aviation Administration. etrieved online: http://www.faa.gov/news/fact_sheets/news_story.cfm?newsId=14153
Helmreich, .L., Merritt, a.C., & Wilhelm, J.A. (1999). The evolution of crew resource management training in commercial aviation. etrieved online: http://homepage.psy.utexas.edu/homepage/group/helmreichlab/publications/pubfiles/Pub235.pdf
Mulenberg, J. (n.d.). Crew resource management improves decision making. NASA. etrieved online: http://www.nasa.gov/offices/oce/appel/ask/issues/42/42i_crew_resource_management_prt.htm…… [Read More]
Commercial aviation, therefore, warrants the highest attention to risk management, precisely by virtue of the obvious risks to life and limb first, and devastating financial consequences of materialized risks associated with commercial aviation operations.
Designing and implementing a comprehensive risk management program entails specific components to identify potential risks, evaluate their likelihood of occurrence, the magnitude of harm associated with them, and the interrelationship of their statistical likelihood and extent of potential harm they represent. Program implementation is, in many ways, merely the first step in a long-term comprehensive safety strategy for effective and economical risk mitigation, precisely because the complexities of risk management in commercial aviation.
Consequently, post-implementation procedural monitoring and regular follow-up are necessary to ensure proper redress of any operational oversights and inadequacies, especially those that come to light only retrospectively after initial program implementation. In this regard, statutory requirements are merely the first level of risk…… [Read More]
S. Airways and United have been stifled twice before, but renewed interest in the merger possibility has been created as a result of economic re-stabilization. But the two companies are currently in merger talks that would make U.S. Airways the second largest airline. The industry reported a $60 billion dollar loss since 2000 which has spurred interest in consolidation. Even with the dramatic declines in capacity by airlines collectively, in recent years, experts believe that there are too many airlines and a shortage in travelers. A merger could help both increase the earnings per share in a smaller timeframe than either company can accomplish alone.
But mergers in the airline industry have been difficult to pull off, in part because complex labor contracts can offset the promised cost savings. Delta and Northwestern recently merged, creating the nation's largest carrier after two years of implementation. William S. Swelbar, (research engineer at…… [Read More]
Incentives and Performance Monitoring in Management
Writer Inserts Title of Essay
This study examines and compares two concepts that are applicable in aviation management practices; incentives and performance monitoring. In addition, the weaknesses and strengths of these two concepts are highlighted to ascertain the most effective and efficient concept.
The paper further describes the application of these two concepts in management and details their implications as well as suitability in the aviation industry and above all in management.
In organizations such as those in the aviation sector, people make the critical difference between success and failure of the operations. The key determinant of the level of performance in organizations is the effectiveness with which workers are managed, motivated, involved and engaged. It is however interesting that little research indicates the relationship between worker management and business performance. Numerous articles describe certain practices and styles which are claimed to increase motivation,…… [Read More]
Managing Diversity Matters
A Study on QANTAS
Women Representation at QANTAS
QANTAS' Focus on Diverse Needs of Customers
QANTAS Ideology Regarding Recruitment of Youth
Challenges Faced y QANTAS
In today's challenging global scenario where competition is rising every day, it is necessary for Multinational organizations to address the basic need of today's business world: diversity. Customers, employees, strategic alliances, competitors, industry norms etc.; they are all subject to changes every day. This is the reason why organizations must need to show adaptability to the change and address the diverse needs of all these stakeholders. Furthermore, while discussing MNCs, it is noticeable that one of the industries (with highest degree of diversity in its operations) is the aviation industry. Australia is one of the most culturally diverse in the world, according to a 2009 study by L. Leveson in the International Journal of Manpower. The study explored current attitudes to diversity…… [Read More]
Sigma has often become the associated trademark for all processes involving a managerial approach towards increasing the efficiency of an organization. More and more, Six Sigma has become a tool that management can use in the aviation industry for the same purpose of streamlining operations and activity in order to drive a reduction in costs and an increased efficiency, with the final objective of maximizing profits. At the same time, Six Sigma proposes the increase in quality of the products delivered to the final consumer.
There are several distinct areas of the aviation industry that the Six Sigma methodology can target. On one hand, there is the turnaround time that airplanes spend in repair. There are two costs that such an activity incurs. The first is the cost of the actual repair. It is obvious that if the repair time is longer, then the costs are also increased due to…… [Read More]
Aircraft Performance: Management Perspective
Improving the performance of aircraft operations is not simply a technical issue; it is also a management issue that requires insight into how to deploy the organization's human resources in an effective fashion. "Physically demanding tasks, variable weather phenomena, night shifts and poor lighting, time pressure, staff shortages, the unavailability of tooling and the interface with pieces of equipment that are increasingly technologically sophisticated are only some of the typical hassles that characterize the typical working environment" (Pierobon 2014). The FAA suggests that the process of Human Factors management (HF) is a valuable way to improve safety and reduce the risk of avoidable errors due to a lack of knowledge and fatigue. "Training can promote awareness and affect attitude thereby reducing costs associated to human performance issues" (Pierobon 2014). Just like equipment needs a periodic tune-up, so does the safety-related policies of workers and other components…… [Read More]
Logistics in Aviation
Aviation logistics: Competitive advantage and technological innovation
In the modern era, the worldwide logistics and supply chain is very cut throat and keeping an edge over others is important for all the firms in operation. Worldwide competition in aviation logistics business is cut throat with numerous firms. Firms in this business survive only when they maintain an edge over their rivals in the business in order to keep the clients in check. Most of the firms are very lenient to their clients as they listen to their client's needs and requirements, complaints along the way, implementing long-term marketing programs as well as short-term. Companies also make use of their resources in order to acquire competitive edge over their rivals in the marketplace which leads to satisfactory profits (Sakchutchawan, 2011). The resource advantage theory stipulates that having edge in resources paves way for competitive edge in the…… [Read More]
Fatigue has been recognized as a causal factor in accidents, injuries and death in a vast range of situations, which indicate that tired people have a lessened likelihood and probability to give sound performance of a safe action. The situational areas can include industries like transport such as road, air, rail and oceanic as well as occupational areas such as; hospitals, emergency operations, law enforcement etc. And the problem is more particular in the working hours that are irregular. Almost everyone is caught complaining of fatigue at some point of time, either on work or leisure time, and that ultimately causes accidents and injuries. Fatigue causes slow responses and failure to pay attention or inappropriate action which can be the primary causes leading to most of the accidents (Mitler et al., 1988).
In most of the countries, fatigue is understood to be the most prominent accident factor in the…… [Read More]
According to IATA, freight within Asia Pacific, between Asia Pacific and North America and between Asia Pacific and Europe will account for 57% of the 36 million tonnes of international air freight tonnes in 2011, up from 55% in 2006. The majority of this growth will be from the outbound leg from Asia Pacific ("2008 Annual Report - Air Freight: Carriers Alter Course")."
Overall the article characterizes airfreight as an aspect of the industry that will continue to grow in spite of the fuel cost and economic slow down that seems to have negatively impacted the airline industry. The growth of economies such as China and India seems to contribute to the increased profitability of the air freight segment of the industry. It seems that the growth in air freight will continue well into the future.
Week 7-Article Critique
Issues associated with traffic flow, have been at the forefront of…… [Read More]
Management Service Processes in a Specific Organization
Critical Evaluation of Effective Management Service Processes: Qantas Airlines
Effective and efficient management service processes are highly important when it comes to any organization that has dealings with the public in a service capacity. Addressed here will be the case and critical evaluation of Qantas airlines, which operates airplanes that shuttle individuals to vacation destinations and work-related conferences, among other needs. The paper will focus on three areas: the effective management of service processes, service people, and resource allocation. All three of these areas must be evaluated, in order to better understand the issues that the company faces. Additionally, all three areas generally work together to help an organization reach maximum efficiency and effectiveness. ith that in mind, examining all three issues for Qantas will show how well the company is doing and whether there are things it could do to improve in…… [Read More]
U.S. statistics indicate that 80% of aviation accidents are due to human errors with 50% due to maintenance human factor problems. Current human factor management programs have not succeeded to the degree desired. Many industries today use performance excellence frameworks such as the Baldrige National Quality Award framework to improve over-all organizational effectiveness, organizational culture and personal learning and growth. A survey administered to a sample population of senior aviation maintainers in 18 countries revealed a consistent problem with aviation human factors and the need for a more integrated framework to manage human factor problems in aviation maintenance.
Human Factors History
Current Human Factor programs in Aircraft Maintenance
Performance Excellence Framework
esearcher's Work Setting and ole
Statement of the Problem
EVIEW OF ELEVANT LITEATUE AND ESEACH
Human Factor Errors in Aircraft Maintenance Statistics
Current Human Factor Programs in Aircraft Maintenance 13
Aviation Performance Excellence Framework 12
Statement of esearch Question…… [Read More]
(2) Analyzing all accident data without regard to the type of airframe provides for an easy sampling and less potential bias toward fixed wing vs. rotary wing aircraft.
(3) Not including ground accidents into the research will allow the research to focus only on aviation accidents.
(4) Limiting the research to a four-year period; 2003 to 2006 will provide an adequate sampling of the data and not constrain the research results.
The first assumption is that accident data to be used will be an adequate sample of class a through class C accidents within the USAREUR area of operations.
The second assumption is that ARMS inspection dates derived from official USAREUR Publications and historical data files will reflect actual dates of ARMS inspections.
The third assumption is that current ARMS inspections continue to incorporate comprehensive checklist used to evaluate resource management and assist…… [Read More]
ACARS stand for Aircraft Communication Addressing and Reporting System. This system allows aircrafts to communicate and report to the ground and vice-versa. It does so by transmitting data on VHF frequencies that can be received and decoded. It is a digital datasystem in VHF (Aviation). It makes it possible for aviation companies to "communicate" and track the planes of their fleet.
This system is being used by a lot of large aviation corporations and can be said to be the 'E-mail' for the planes. The plane's call sign is used as the address for the destination of the message. Before ACAR was developed, all the flight messages were voiced and that made things slow and painful. The development of ACAR by Aeronautical Radio Inc. made possible the routine-messages, about departure, arrival, cargo, fuel etc. To only take a short time to transmit.
The Aeronautical Radio, Inc. (ARINC) maintains a huge…… [Read More]
Proposed Products and Services
Market Industry Position
ole of Information Systems
Information Systems Structure
Eagle Flight School and Shop will be a flight school for future pilots and a store where pilots and students can purchase everything from clothing (apparel) to flight bags to headsets. The Flight School will provide classes that will allow students to acquire a pilot's license in accordance with government rules associated with the minimum number of flight hours and the government approved curriculum. The mission of Eagle flight school is to provide pilots with the proper instruction as it pertains to all aspects of air travel and to provide both students and professionals with the equipment needed to carry out their duties as pilots. The flight school will provide a…… [Read More]
Aviation and Security: Management Perspective
The globalization has made the world a smaller place with information transcending the hitherto boundaries that stopped free flow of information as well as increased travel across the world. The increased traveling due to availability of the means of travel heaped a lot of pressure on the aviation industry, especially the management to ensure that security is maintained and the commuting through the various airports and through the airspaces is seamless, safe and uninterrupted, providing convenience to passengers and goods alike. The management levels at the airports hence have a heavy task of ensuring the free flow of traffic and the following is an extrapolation of how the management can and have contributed to aviation security in general.
The management must describe and make the staff members understand the four pillars of safety within the aviation industry. Once the staff members understand these four pillars,…… [Read More]
According to Pilarski (2007), "the financial situation of the airline industry, especially in the U.S.A., has been between disaster and catastrophe," (p. 3). Financial wizards like Warren Buffet have made "bombastic pronouncements" related to the economic illnesses of the airline industry (9). Dynamic entrepreneur ichard Branson, himself seduced by the desire to own an airline, has likewise stated, "How do you become a millionaire? Start as a billionaire, and then buy an airline," (cited in "In-Depth Drilldown Of The Airline Industry - Part 1, 2012). Airline companies operate with razor-thin profit margins, if any at all. Moreover, the situation was bad enough befofre but has grown worse since September 11. "Since 9/11, we've seen tremendous changes surrounding the airline industry: security, regulations, and operational costs. Overall, these variables have had tremendous, and far-bearing, negative impacts on the industry," ("In-Depth Drilldown Of The Airline Industry - Part 1," 2012).…… [Read More]
What is the role of human factors in improving aviation safety?
Many personnel are involved in the operation and maintenance of airplanes. The aviation industry employs many people performing many different roles and tasks to keep aviation a safe mode of transportation for goods and services. Despite rules, procedures, and advanced technology to help keep passengers and crew safe, sometimes accidents still occur. It was found that more than 70% of commercial airplane accidents are caused by humans, rather than simply a failure of technology (Higgins & Higgins, 2008). This research supports the thesis that human factors are one of the most difficult, and the most important issues in aviation needed to increase aviation safety in the future.
Mechanical failure is cited as one of the more common reasons for aviation disasters (Higgins & Higgins, 2008). It is easy to shift the blame to a machine, rather than…… [Read More]
Aviation Safety PO involves applying critical thinking to particular topics of aviation safety and security which are used to support a project or comprehensive research question. Aviation safety includes the analysis and evaluation of any and all safety and security concepts, techniques, procedures including SMS, airfield and other aviation facility security, accident investigation, operational safety, Federal Air Marshall Program, terrorism prevention as they influence and relate to the project or comprehensive research question. This paper will look at basic concepts in aviation safety in regards to crew resource management as it pertains to the aviation/aerospace industry.
Crew resource management involves the application of human factors skills and knowledge when it comes to conducting flight operations with the goal of using the available resources efficiently; equipment, systems and humans in order to achieve safe flight operations. CM is a combination of both individual skills and human factors knowledge together with effective…… [Read More]
Managing Individual Behavior
How Google's corporate values and goals concerning employees, customers, and the business combine to create job satisfaction and motivate the people who work there
Google Inc. has been handling its personnel successfully. This has resulted in the enhancement of the overall motivation and commitment to its goals. Moreover, the effective management of human resources has made Google elected the 'Best Company to work for' in the United States. Google uses a strategy of making workplaces and offices all over the world which are designed over expansive areas with offering the workers not only with every possible space for innovation and creativity, but also make sure that the employees' concepts are properly and uncompromisingly analyzed, worked on, and recognized (Girard, 2008).
Best companies make their own exclusive cultures in which workers are able to say "I believe in the company I work for, have the pleasure in what…… [Read More]
CIVIL VITION'S SRPS
Civil viation's SRPs
Civil viation's SRPs
The primary objective of aviation security relates to airport infrastructure protection. The agencies also insist on the need to control people's access within protected areas. This essay discusses the roles and contributions of International ir Transport ssociation as well as the International Federation of ir Line Pilots' ssociations to the aviation industry.
The world's airlines have a trade association called IT. The organization hosts primarily major carriers (240 airlines) and carries about 83% of air traffic's vailable Seat Kilometers. IT is supportive of airline activities through formulation of industry standards and policies. The organization has its headquarters in Montreal, Canada. The Executive branch offices are in Geneva, Switzerland. ll industry stakeholders and IT members agree to sequential environmental goals. The members seek to improve average fuel efficiency to 1.5% each year between 2009 and 2020 (Hendrik 2008). The agency seeks…… [Read More]
Crew resource management
Evolving Concepts of CM
CM is a process, which aims at preventing aviation accidents and incidents by progressing crew performance through an advanced understanding of human factor concepts. It involves the understanding of how crewmembers attitudes and behaviors influence safety, using the crew as an asset of training, and creating opportunities for them to evaluate their behavior and make decisions on various ways to improve controller teamwork. Notably, crews operate efficiently as teams and cope effectively with unexpected situations than crews lacking CM training (OAC, 2007). There has been substantial evidence over the last decade supporting that CM training has the capacity and does change attitudes and behavior among flight crews, and the changes increase the level of safety in their air operations.
The growing number of accidents owing to human failures and pilot errors in 1979, led to the introduction of the concept of Crew…… [Read More]
Total Quality Management Theory
Total Quality Management Development
How Total Quality Management (TQM) Theory can be applied to improve the airport passenger handling
Total Quality Management (TQM) specifically deals with work process and people. Implementation of TQM calls for team work and employee involvement. All operations, suppliers, and customers have to be involved. Besides, it also calls for performance measurement. TQM is normally implemented by business organizations to satisfy its customers. It improves organizational performance (Asher, 1996).
Work processes have to be coordinated for continuous improvement in business units to be realized. The underlying reason behind this is meeting customer expectations. TQM endeavors a scenario where quality is enhanced in all facets of an organization while costs are kept at bare minimum. Any organization irrespective of its size can implement TQM especially if it wants to meet the demands of the customers. A major setback has however been the non-compliance…… [Read More]
If so, the project manager has the necessary tools to assess the project's progress and communicate its status and needs to others.
Useful tools are defined for project management. Prior to initiation, there are tools for ensuring that all parties agree on the goal, the approach, the costs, the personnel, the timetable, and the "deliverables." Yet, only when these are defined and agreed upon can the project planning begin. Furthermore, only when the plans are defined and agreed upon can the project actually commence! It quickly becomes apparent why we speak in terms of project phases. The project management profession has developed tools, techniques, education, certification, publications, and organizations to enhance the collective skill set of its practitioners. The reason is quite clear - there is a tremendous amount of money at risk and too few projects are complete successes. However, the profession continues to self-improve. Gifted individuals bring…… [Read More]
50). Therefore, the ability of planners in both civilian and military aviation settings will need to ensure this integrated approach to information management to identify opportunities for improvement and what steps will be needed today to ensure their successful outcome in the future.
The research showed that resource management and strategic decision making processes in the civilian and military sectors of the aviation industry have been profoundly affected by innovations in technology that continue to have an enormous impact today. The research also showed that although there is much to be considered in developing effective resource management techniques, the strategic decision process can help organizations of all types identify opportunities for improvement today and take the steps today to help ensure their successful development and implementation in the future. In the final analysis, the body of knowledge in these areas is growing at exponential rates, and the terrible costs…… [Read More]
6). In crisis scenarios, a team holds the same objectives. Even when individual crew members have specific roles, responsibilities, and duties the entire cockpit works together as a whole. A collective response to a crisis will be better timed than a response executed by the same number of single-minded individuals. Collective action by a team ensures coordination of behaviors and effective emergency management. Teamwork also encourages crew members to throw aside interpersonal conflicts when a crisis arises and instead place the best interests of the team above personal pride. Technical expertise and years of experience cannot make up for a lack of cooperation.
Task allocation might take place on the fly, as crew members address unforeseen circumstances by assigning duties to flight crew who might not be fully prepared for them. However, task allocation is directly related to a crew member's professional title, role within the organization, and overt descriptions…… [Read More]
Strategic and Ethical Management Tactics: Gulfstream Aviation
Gulfstream Aviation produces flagship products for private, corporate, government and military clientele locally and globally. The well-known company eagerly touts its rigorous products. Part of its impressive reputation reflects key management strategies, particularly with regard to strategic management and ethics in management. Transnational or global corporations face unique challenges with respect to ethics and strategy in management.
Organizations operating in several countries including Gulfstream Aviation must incorporate diversity in heterogeneity into the organization in a manner that supports alignment of organizational goals and objectives with those of employees. To retain competitive advantage in an increasingly competitive marketplace, Gulfstream successfully adopts various ethical and strategic management techniques that include supporting and hiring of a diverse workforce, creating work life balance, providing empowering opportunities and annual evaluations for employees and supporting global and local humanitarian and community efforts. These ideas are explored in greater detail…… [Read More]
For example, the company has consistently focused on identifying the optimal source for its aircraft components. To date, the company has outsourced more than 50% of its total manufacturing needs to overseas suppliers, resulting in $600 million in cost savings annually. The parts needed for a given aircraft are then delivered to the company's Everett plant where just-in-time principles reduce inventory levels and provide further cost savings. This approach has been met with some protests from Boeing workers, though, but the company counters that it is not possible to remain competitive without using this outsourcing strategy. Moreover, in many cases, when foreign countries purchase aircraft from Boeing, one of the stipulations includes that at least some of the work on the aircraft will be performed in that country (Heizer & ender, p. 27).
The supply chain managers at Boeing therefore have their job cut out for them when it comes…… [Read More]
The situation, involving Cessna is showing how an older firm had become a victim of its own success. This occurred with the company failing to understand, the challenges they were facing inside the marketplace or how to adapt. In 1998, the management decided that a new strategy needed to be utilized to change the mindset and focus of the company (i.e. Total Quality Management). This process involves streamlining operations and reducing waste throughout the entire organization. To fully understand how this works requires carefully examining how Cessna enacted these changes, their results and how this helps to improve logistics / supply chain management. These different elements will illustrate the lasting impacts of the strategy on the firm. ("Our History," 2014) (Plunkett, 2009)
Discuss why Cessna took on this initiative?
Cessna took on this program in order to change the culture and attitudes within the firm. From the 1960s…… [Read More]
Traditionally, airport safety took up a reactive model. It has since evolved to a proactive and predictive model, with a safety program whose purpose "is to detect hazards or threats and mitigate them before an accident occurs" (Lu, Schreckengast & Jia, 2011, p. 2). The introduction of Safety Management Systems (SMS) in 2002 was aimed at ensuring that airports could effectively deal with their safety issues through efficient activity and safety planning, as well as regulatory compliance. An SMS has four pillars;
Safety policy -- the formulation of a procedural framework outlining relationship roles, responsibilities, and management involvement in safety-management issues. If these are properly established, authority and accountability is deemed to flow efficiently, enabling an organization to encourage safety in all its actions and activities (Q-Pulse, 2012).
Safety risk management -- the effective and timely identification of hazards and their associated risks, as well as appropriate mitigation…… [Read More]
Aviation Project - SpaceX
The current aerospace technologies being built and flown by the private commercial company known as SpaceX (from California) have a remarkable record of success thus far. The "Dragon," which is the cargo capsule built by SpaceX, put into orbit by the Falcon 9 launch rocket, delivered its second load of supplies to the International Space Station (ISS) on Sunday, March 3 (Segal, 2013). The SpaceX contract with NASA is for a total of twelve cargo missions to the ISS over the coming years; the first Dragon cargo ship was launched and delivered supplies to the International Space Station in October, 2012. The un-manned Dragon is designed to carry supplies to and from the ISS, and it is the first privately built commercial spacecraft to handle those chores -- or conduct any space-related activities per se. NASA contracted with SpaceX in 2008 after NASA had retired its…… [Read More]
The study made a comparison of the performance of the crew in two types of equipment.CM failures were note to lead to a general increase in the number of mishaps (56% due to CM failure).
The development of Crew esource Management came as response to the new revelations on the causes of aircraft accidents that followed the introduction of flight and cockpit voice recorders into the modern aircraft jets. Information received from these devices suggests that most aircraft accidents are as a result of inability of crews to respond appropriately to the situations they find themselves in. this is contrary to general beliefs that these accidents are caused by technical malfunction of the aircraft systems, failure of aircraft handling skills or lack of technical knowhow by the crew. For instance, lack of good communications channels between the crew members and other parties. This can in turn lead to loss…… [Read More]
Human esource in Aviation Industry
Human resources are a set of individuals who make the workforce of an economy. Human capital is a term related to human resources, but to a narrow scope, the term relates to knowledge and skills of a worker. Human resource represents people, Labor, Manpower or talent. Companies view employees as assets, whose actions and skills add value to the organizations. Firms need to practice effective human resource planning processes. For easy management of human resources in an organization, consideration on the demographics of employees, availability of workers, levels of skills of employees and on availability of funds to compensate workers is critical for easy management (Harzing & Pinnington, 2010).
According to Harzing and Pinnington (2010), one major concern about human resource in an organization is for the fact that employees are at time abused and in some cases traded. elating employees to commodities of production…… [Read More]
Human Factors in Aviation Safety
The human beings with their immense capabilities, imagination, creativity, and cleverness have transformed the world into an industrial world that is surrounded by numerous inventions, innovations, and advancements in various facets of life. Aviation industry is also one of the developments of the human beings, which was imagined as an attempt to emulate bird flight. Human beings were engaged in this phenomenon for centuries prior to the emergence of the first flight, which resulted in outstanding civil transport in the form of spaceflight (Campbell & Bagshaw, 2008). However, it is wise to note that the human life is one integral aspect that should not be ignored when any mode of transportation is concerned. To have a safe journey during flights it is demonstrated that aviation safety is essential. Aviation safety principally signifies that prevention techniques in the form of regulation, education, and training should be…… [Read More]
(Kanki, 2010, pp. 452-460) ("Air Crew Training Manual," 2007)
In 2006, the guidelines were revised even further with the introduction of Air Crew Coordination Training Enhanced (ACT-E). Under this approach all aviators are given this kind of training from the start of the program. Once they are assigned to a squadron, is when they will have this training further augmented. The way that this takes place, they will have an ACT-E qualified instructor who is focused on their flight checks and procedures. A few of the most notable include: an annual instrument check and the annual flight proficiency check. (Kanki, 2010, pp. 452-460) ("Air Crew Training Manual," 2007)
Moreover, instructors must go through an intensive two and half day training program. This is when there will be a focus on a number of concepts to include: how to access training media, providing this kind of assistance to air / ground…… [Read More]
GE Aviation Division, Aircraft Engines
This paper discusses General Electric Corporation (GE), specifically the arm which focuses on the production of aircraft engines. Until 2005, the GE Aviation division (GEA) operated under the designation of General Electric Aircraft Engines (GEAE). We will analyze GEA from a product standpoint, as well as from a business operations standpoint. We will firstly discuss the beginnings of GE as a maker of aircraft engines. We will discuss some of the products GEA has built which have resulted in its leadership position as one of the world's best makers of aircraft engines. The product related discussion will conclude with a look into what the future may hold related to engine technology and projects that GEA will focus upon. Secondly, we will examine GEA's unique business human resource management model. Specifically, we will examine GE's leadership education organization and its belief in the practice of rotating…… [Read More]
The mechanic must have adequate knowledge, training, data for assigned task, tools and equipment, be mentally and physically prepared, take safety precautions, have adequate resources, and have researched FAR, Federal Aviation Regulations, to ensure compliance. The task must be performed with a committed attitude, in accordance with appropriate data and acceptable methods, techniques, and practices that are industry acceptable. The mechanic must perform without pressures, stresses, and distractions, re-inspect work, properly record work performed, and perform operational checks. The mechanic must also be willing to sign for work performed and be willing to fly in the aircraft upon approval for return to service.
In spite of having measures in place to mitigate human error in aviation, there is still a major amount of incidents that involve human error. A Quantas plane flew from Darwin to risbane with a rag over a power generator, left on the generator during a…… [Read More]
POST-9/11 Management OF U.S. AILINE INDUSTY
Strategic Management of the United States
Airline Industry after the 9/11/2001 Terrorist Attacks
Strategic Management of the United States
Airline Industry after the 9/11/2001 Terrorist Attacks
Airlines in the United States have a long, complicated history in terms of management strategy that includes alterations due to technological advances, bankruptcies, economic downturns, deregulation and even presidential intervention, but none of these forces had the power to both destroy and restructure the industry like the events of September 11, 2001.
The 9/11/01 attacks on the United States fundamentally altered the way the U.S. airline industry operated both publically and internally. One area that suffered significantly from these attacks, and brought about the need for major overhaul within the industry itself was strategic management strategies and practices within the airline industry in its entirety. The 9/11 attacks on America brought about the need for immediate change in…… [Read More]
To date, little eseach exists on the actual costs and benefits of poject management. Much of the infomation that exists is a poduct of advetising mateials distibuted though the poject management fims. Little unbiased infomation egading the value of poject management exists. This eseach will povide an unbiased view of the benefits and costs of the poject manage. Aviation manages will be able to use this infomation to make decisions about whethe to use a poject manage o whethe to find anothe way to pefom those duties that may be moe cost effective.
This study will use quantitative analysis to detemine if aviation officials feel that poject manages epesents an opeational efficiency in tems of cost-effectiveness o if they epesent inefficiency and waste. The eseach will use a suvey methodology that will ask aviation manage's questions that will ask them to quantify both the tangible and intangible benefits of…… [Read More]
Stimuli are the bases for cues, but a stimulus is not a cue by itself" (Weiner & Nagel, 1988, p. 239). Just as pilots need simulation devices to provide them with realistic cue which signal that they need to adjust the aircraft, the crew within the cabin of the commercial plane also need cues that they can respond to in training with actions that they are supposed to execute.
Cues need to be part of the crew member training programs. "Crewmember initial training must include instruction on general subjects as well as subjects pertaining to the airplane type to be operated. The subjects for whom crewmembers are to receive instruction must be applicable to their assigned duties. Initial training is based on equipment and crewmembers not qualified in an aircraft group should complete initial training on the aircraft in that group. Crewmember initial training programs should include drills and actual…… [Read More]
This requires the offering of a variety of products that are unique in the industry, and this is precisely how Parker Hannifin got its start and has remained viable (Porter 2007). There is a slight element of cost leadership at work in Parker Hannifin, largely as the result of the sheer size and market share of the company (which allows it to produce, distribute, and market its products at a much lower per-unit cost than smaller firms), but primarily the company's growth has been driven by internal innovation leading to the development of new products, and the acquisition of companies holding niche positions in key industries.
Parker Hannifin could alternatively explore a strategy of cost leadership even more explicitly and avidly, as it could certainly out perform its competitors in such a strategy. Given its already extensive market share and the relative lack of competitors it has for many…… [Read More]
Flight crew resource management is the science of training flight crews to interact and communicate in a highly authoritarian environment while at the same time making use of the intelligence and professional resources of all the members of a flight crew. In the cockpit, the captain is in unquestionable control of the airplane because he is ultimately responsible for all aspects of the flight, including hardware, equipment and personnel on board. However, Each member of the crew can make important contributions, especially during in flight crises, and their input can be thwarted because of the highly authoritarian command culture. This paper examines the issues of fright crew resource management, and seeks to expand the definition of crew resource management to include personal communication style in order to further facilitate professional, accurate and open communication between the flight staff and commander.
According to Wilson (2001) aviation accidents and mishaps…… [Read More]
Personal Critique and Lessons Learned from the Article:
The article was well-written with many studies to back up the findings of the usefulness of the error management system discussed. It was interesting to see so many parallels between two diverse fields of occupation.
The stress levels, risks to human life, and the importance of teamwork were highlighted examples of similarities. However, it was the differences that were the most intriguing.
Clearly aviation accidents are more highly publicized than the individual medical accidents that occur each year; yet, it was startling to learn that it is estimated that up to nearly 100,000 people die each year from medical accidents, far less than aviation accidents. Although not as highly publicized, litigation following medical accidents, in the form of malpractice suits, would lead one to believe that the medical profession would be motivated to institute the types of processes and protocols that the…… [Read More]
Moreover, the study compares the effect on human factors on different types of aircraft. The study also reveals the correlation between the anomalies and type of aircrafts.
Human factors cause of Aircraft Accidents
The results of the descriptive statistics reveal that situational awareness is the most contributing human factor to aircraft accidents with the Mean =112. Moreover, the Mean value of the communication breakdown is 80 which rank second as the human factors problem to aircraft incidents. Typically, communication breakdown occurs when the pilot or other aircraft crew is unable to communicate with terminals. Communication is very critical for effective operations of aircraft, a pilot will require to constantly making radio communication when on air to ensure the aircraft safety and the aircraft is on the right direction. Confusion as human factor ranks third with the Mean =70. The descriptive statistics table shows other important human factors that cause the…… [Read More]
All of the transportation agencies were consolidated into one big agency -- the new Department of Transportation in 1966, establishing the National Transportation Safety Board as an agency that was independent inside of the department. This new board was also given the responsibility of determining the "probable cause" of: 1) highway accidents selected in cooperation with the states; 2) every passenger train accident, fatal railway accidents, and any railroad accident that caused significant damage; 3) big marine accidents, including any marine accident that involved a public vessel and a nonpublic vessel; 4) pipeline accidents involving a fatality or significant property damage; and lastly, 5) fatalities or major injuries that were caused by the release of hazardous materials (2004).
The creation of the NTSB showed that Congress was thinking that a single agency could come up with a higher level of safety than the individual model agencies that were all working…… [Read More]
Servant leadership is often based on Christian principles, although this is not required. It is a leadership concept that is designed to show that a leader can be a steward for the company, lead by example, help others, and not have to use any of the more 'heavy handed' leadership styles. While the servant leadership style is more often employed by women, men are becoming increasing more aware of (and more interested in) this particular style, because it seems to work well. The easiest way to show what servant leadership is would be to discuss the work of Stephen Covey, as he advocates this style in "The Seven Habits of Highly Effective People" and many other books.
Even though Stephen Covey is seen by many to be extremely important when it comes to management and effective individuals Covey himself appears to be somewhat scattered and disorganized. This is not actually…… [Read More]
Lider Aviation is a highly successful name in the aviation industry of Brazil. Within a short period of time this company has risen to great heights of success, as it started with only one aircraft and now has a fleet of over 8-0 aircrafts. Apart from that, the company is also engaged in other aviation related businesses including Helicopter Operations, Executive Chartering, Maintenance, Aircraft Sales and Ground Handling. Along with these five major business units, Lider is now also found engaged in insurance, flight simulation developing and pilot training fields.
The success of Lider Aviation is evident from the fact that it now operates from 20 airports in Brazil and has a strong and dedicated workforce of 1700 employees. The company considers itself a pioneer in the field of aircraft chartering and does so rightly because it indeed established the foundation for chartering in the country.
The company…… [Read More]
Crew resource management can basically be described as a series of training processes that are used in environments that are prone to human error that contribute to devastating effects. These procedures have become critical in the aviation industry since they are used to enhance air safety through addressing interpersonal communication, decision making, and leadership in the cockpit. Since its inception, crew resource management has actually contributed to statistically a safer aeronautical environment. This has been achieved through incorporation of digitally enabled technology, mathematics proficiency, and analysis techniques. These techniques are used to interpret data in order to draw valid conclusions and solved associated problems.
Analysis of Crew esource Management:
The understanding of how crew resource management has enhanced air safety or improved the aeronautical environment can be achieved through the use of quantitative reasoning in analysis. Quantitative reasoning can be defined as the use and application of quantitative concepts and…… [Read More]
Finally, Pilarski reviews the explanations which blame airline underperformance on onerous government-imposed restrictions and obligations. Many observers, especially deregulation-fanatics, claim that airline companies are inhibited by excessive government regulation and public ownership of airlines. Pilarski rejects these explanations which attribute financial performance to government interference, stating that airline carriers outside of the U.S. subject to much more regulation have performed better than unregulated airlines.
Overall, Pilarski seems to agree that it is difficult to be profitable in aviation. What Pilarski is saying is that, for this very reason, only serious, competent players should enter the aviation business. The airline industry is a high-risk, high-overhead business, a point which appears to be ignored by the financiers, lawyers, and business consultants who help the foolhardy set up airline companies.
From a methodological perspective, Pilarski does a good job of refuting dubious claims through sound economic reasoning and historical evidence. For…… [Read More]
com.ph. 2010)." Overall this is in line with HKIA's official policy of functioning as a green and environmentally friendly airport. To quote HKIA's website Hong Kong International Airport (HKIA) is fully committed to the 4s of waste management -- eduction, e-use, ecycling and esponsibility. Our waste management efforts include reusing and recycling around 12 tons of wastes every day (Hong Kong International Airport 2010)." In addition, HKIA has been participating in the Hong Kong Environmental Protection Department's Wastewise program since 2003. Wastewise sets the city of Hong Kong's annual waste reduction and recycling targets. HKIA has received the Gold Wastewise Label annually from 2003 to 2007. In 2008 they received the Wastewise excellent class and recycle materials such as cardboard, paper, plastics, scrap metals, glass bottles, food waste, vehicle tires, spent lube oil, fluorescent lamps, rechargeable batteries, printer / fax cartridges as well as used cooking oil (Ibid).
While the…… [Read More]
Money in Aviation: An Examination of Support
The history of American flight is generally one of pride and wonder. Historical figures associated with the first airplanes are generally revered by history books and society as a whole. These are figures like the Wright brothers, Amelia Earhart, Charles Lindbergh and others who most agree made a positive impact on human life and symbolize a leap of mankind towards advanced technology and increasing modern times. Modernity. Technology. These are all things that airplanes and flight represent to Americans and they're widely viewed as things which have improved life on this planet for the better. This begs the question as to why the airline industry still remains one of the most volatile, low (or no) profits business around. The book, Why We Can't Make Money in Aviation, by Adam M. Pilarski, seeks to both scrutinize and illuminate the general failure of the airline…… [Read More]
The company has an efficient innovative management strategy that is committed to research and development in its products, processes and services. Strategic sourcing and franchising has been a key innovative management strategy for United Technologies more so in venturing into international markets and competing with other firms in several countries. The innovative management approach for united technologies has greater prospects for the growth of the firm and it can be applicable to other sectors or industries. The strategy can be applicable to the aviation industry in relation to extension of products and services since the sector transverse across the globe. This can be achieved through strategic sourcing, acquisition, franchising and joint-venture agreements with other firms in emerging markets and it has the potential for improving revenue and expansion of market share for the aviation industry.
Afuah, a. (2003). Innovation Management: Strategies, Implementation and Profits. Oxford: Oxford University Press.
Hill,…… [Read More]
Dierct Air - Management & Marketing Mistakes
The following case study employs the array of industry metrics discussed above to determine major factors that contributed to Direct Airways filing for Chapter 11 bankruptcy during the time period from 2007-212. This time period was chosen because SEC filings at that time available, providing valuable insight into the stark differences between the two airlines. Direct Airways was a major U.S. carrier that was founded in 2001 and operated for 7 years until it fell into bankruptcy in 2001. This terminated an unrestrained years for Direct Airways, which filed for Chapter 11 bankruptcy last year of 2012 (Jayanti).
I understood that already the subject of a federal investigation by transportation regulators, the outdated charter service Direct Air long ago would soon may be facing a far-reaching investigation of its finances by the bankruptcy trustee (Bomkamp). The lawyer governing Direct Air's bankruptcy went ahead…… [Read More]
Systems Management Problem:
Cincom Company operates in a flexible business environment that allows participating business enterprises and customers to be flexible. This flexibility translates into the ability of these businesses to choose the best software option from available options like Software-as-a-Service (SaaS), cloud option, and one or on-premise enterprise software. Generally, the availability of this software options and the flexibility of the business environment implies that Cincom Company can choose the type of software to implement based on its specific needs. However, the company is faced with numerous challenges including difficulty in implementing change, customer lock-in strategy, and lack of flexibility due to its particular organizational structure and culture. Actually, the major challenge for Cincom is the difficulty to adapt to and implement change that will reflect the new business environment it is operating in. This challenge is characterized with the CEO's approval of all products, pricing, sales, and services…… [Read More]
2. Approach Clearances
According to the article, "Back door IF: When stratus happens and you didn't file, you'll need to sweet talk your way into the system. Here are some practical tips to do that safely" (2006 obtaining an IF clearance, literally on the fly, does not constitute not a to be taken for granted privilege.
Approximately 15 years ago, U.S. pilots almost lost a significant portion of this flexibility, when the FAA's legal department proposed procedural changes in FAA Order 7110.65 Air Traffic Control, potentially requiring pilots to request such "pop-ups" to be permitted "to climb under VF to whatever minimum IF, vectoring or en route altitude applied to the area in question" (Back door IF... 2006, ¶ 30).
The proposal additionally extended to particular clearances being withheld; contending that controllers may be held responsible when pilots hit terrain or obstructions at a low altitude. Previously, a pilot was…… [Read More]