(Horovitz) This is important, because it shows how the strategy that made the company successful in the past; would help contribute to the various issues that they were wrestling with. At which point, it would begin to have an impact upon how they were viewed by customers.
When you put these different elements together, this shows how Domino's was facing severe challenges from rising costs and declining sales. This is because they were not changing their business strategy, which helped contribute to their image problem. As a result, some kind of drastic improvements were necessary, to address the underlying challenges that the company was facing.
To overcome these different challenges, Dominos would begin examining the entire organization. What happened was the severe economic challenges and loss of market share that the company was experiencing, would begin to have a negative impact upon profit margins. To counter these effects, they would hire…...
mlaBibliography
Comparative Analysis. Business Dictionary, 2010. Web. 3 Nov. 2010.
Domino's Pizza Inc. Data Monitor, 2010. 4 -- 27. Print
Papa John's Announced Third Quarter Results, Market Watch, 2010. Web. 3 Nov. 2010
Papa John's Announces Full Year and Fourth Quarter Earnings. I Stock Analyst, 2010. Web. 4 Nov. 2010.
Business Plan
Domino's Pizza, Inc.
Domino's Pizza
Management and Human Resources
Organization structure. Domino's Pizza, Inc. was founded in 1960 and incorporated as Domino's Pizza, Inc. In 1965 in Ann Arbor, Michigan. Domino's Pizza, Inc. issued an IPO in 2004 (Yahoo Finance, 2011); several international franchises (e.g., India, Australia) followed suit. The publicly owned company has ten principle subsidiaries (Pederson & Cengage, 2004). Domino's sells pizza and related food items through company-owned and franchise-owned stores, domestically and internationally. As Q4 2009, there were 466 stores and 8,555 franchises in the network, encompassing 50 states and 60 international markets (Yahoo Finance).
Corporate governance. Domino's governance structure consists of a board of directors and managing directors / officers (Yahoo Finance), listed below:
David A. Brandon, age 58, is Chairman, CEO and Chairman of Domino's, Inc.
J. Patrick Doyle, 47, is President and CEO.
Russell J. Weiner, 42, is Chief Marketing Officer and .P. Of Build the Brand.
Michael T. Lawton,…...
mlaVault: Career Intelligence. (2011). Domino's Pizza, Inc. Company profile and membership information. Retrieved on February 26, 2011 from http://www.vault.com/wps/portal/usa/reviewresults-search_result_id=131787&search_type=employer_review .
Watson, Bruce. (2010). Domino's Pizza reborn? Risky campaign, new recipe help boost sales. Daily Finance. [Blog] Retrieved on February 26, 2011 from http://www.dailyfinance.com/story/investing/dominos-pizza-reborn-risky-campaign-new-recipe-help-boost-sal/19383979/ttp://www.thesunnews.com/2010/12/31/1895174/pizza-giants-take-war-to-airwaves.html
Yahoo Finance. (2010) Domino's Pizza, Inc. (DPZ). Retrieved on February 25, 2011 at http://finance.yahoo.com/q/pr?s=DPZ+Profile .
DOMINO'S PIZZA
UK Domino's Pizza
UK Domino's Pizza
Domino's pizza PESTLE analysis
This section focuses on the UK's political, economic, social, technological, legal, and environmental factors influencing the operations of Domino's pizza.
Political
Multinational firms in the fast food industry must adhere to particular political requirements like regulations of national minimum wages, which affect their costs. Quality and hygiene regulations vary between countries and influence the quality of items offered by companies such as Domino's pizza (Solomon & Nizan, 2009). In addition, different nations have varying regulations regarding packaging and labeling, which Domino's pizza must follow.
Economic
Despite the latest global economic recession and the decline in global consumer confidence, consumer spending on Domino's pizza has increased. This has been attributed to the company's low cost and convenience strategy. Consumers always look a convenient place to eat. They are also attracted to the low prices of Domino's pizza. The company has capitalized on the economic instability by making…...
mlaReferences
Bangs, DH (2002). The market planning guide: Creating a plan to successfully market your business, product, or service. Chicago: Dearborn Trade Pub.
Chitty, W. (2011). Integrated marketing communication. South Melbourne, Vic: Cengage Learning.
Enz, C.A. (2010). Hospitality strategic management: Concepts and cases. Hoboken, N.J: John Wiley & Sons.
Goldenberg, J., & Mazursky, D. (2012). Creativity in product innovation. Cambridge [u.a.: Cambridge Univ. Press.
Domino's Pizza Case Analysis
Domino's Pizza is a dominant competitor in the home delivery market for pizza, which averages $15B in revenue on an annual basis. Domino's was founded in Ypsilanti, Michigan in 1960 and steadily grew to 200 stores by 1978 and 9,000 stores located in all 50 U.S. states and in 60 international markets. By 2009 the company had attained $1.5B in sales and earned a profit of $80M. Despite this rapid growth, Domino's has gained a reputation for having poor product quality, with every area of delivery through supply chain aspects of ingredients and their freshness being problematic. As a result of these shortcomings, Domino's was facing customer attrition and a reduction in sales.
IT Analysis of Domino's
The company initially began with its own proprietary Point-of-Sale (POS) system, Pulse. This system was architected as a thick client, meaning it required each franchisee to have a laptop personal computer installed…...
mlaReferences
Boorstin, J. (2005, Feb 07). Delivering at domino's pizza. Fortune, 151, 28-28.
Cebrzynski, G. (2008). Pizza competition turns to technology, menu items. Nation's Restaurant News, 42(26), 110-110,112,114.
However, the main segment of Pizza Hut customers is consisted of people aged 16-35, with medium incomes, medium education, and low gastronomic education. In addition to this, secondary segments are consisted op people aged 35-55, with medium to high incomes, and medium to high education. Pizza Hut is also addressing the vegetarian segment, by developing products for vegetarians, like Veggie lover's pizza, various types of salads and desserts. Also, by continuously developing its product range, Pizza Hut is trying to gain other customer segments, with more sophisticated preferences.
Customer relationships:
Besides having satisfied employees, Pizza Hut is trying to maintain its customers as satisfied as possible as well. In order to improve its customer relationship management, and therefore, to improve customer loyalty, Pizza Hut has implemented Avaya's Enterprise Manager program, since "fulfilling our promise of fast delivery of hot pizzas to all customers is crucial to maintaining our leadership in this…...
mlaSpielberg, Susan (2005). Yum plans new products, promotions: Pizza Hut, Taco Bell, KFC to unveil new flavors, menu lines. Nation's Restaurant News online. Retrieved October 2, 2007 at http://findarticles.com/p/articles/mi_m3190/is_7_39/ai_n9772438 .
Garber, Amy (2004). Pizza players cutting out discounting, focusing on new products. Nation's Restaurant News online. Retrieved October 2, 2007 at http://findarticles.com/p/articles/mi_m3190/is_36_38/ai_n6192889 .
Ruggless, Ron (2005). Pizza Hut delivers results, remains no.1 pizza chain: Yum's pizza brand continues to have high expectations for upcoming year with WingStreet, Italian Bistro concepts. Nation's Restaurant News online. Retrieved October 2, 2007 at http://findarticles.com/p/articles/mi_m3190/is_33_39/ai_n14923798 .
ith Domino's UK, the company has in its annual report and in its press releases outlined its future expansion plans. There are figures readily available with respect to trends in its same store growth and with respect to its dividend policy. All of these factors should, in theory at least, be included in the current share price. The first step in valuing the company will be to ensure that this is the case.
Given that the price of the company today is expected to be the fair value of the company's future earnings, an acquiring firm would need to consider in its valuation the worth of Domino's as part of its operations. Thus, a bid would need to be done on the belief that its acquisition of Domino's would make Domino's more valuable than it already is. This is the concept of synergy, defined as "the specific increases in performance…...
mlaWorks Cited:
Damodaran, a. (2005). The value of synergy. Stern School of Business working paper. Available at SSRN: http://ssrn.com/abstract=841486
Domino's Pizza Annual Report and Accounts 2009. In possession of the author.
Domino's press release. (2009). Domino's launches 'store on wheels' to deliver pizza at top UK events. Domino's UK & IRL plc. Retrieved April 29, 2010 from http://www.dominos.uk.com/media_centre/pdf/Mobile%20unit%20090609.pdf
Domino's UK & Ireland Investor Relations. (2010). Financial Performance. Domino's UK & Ireland Investor Relations. Retrieved April 29, 2010 from http://ww7.investorrelations.co.uk/dominos/financial/index.jsp
Domino's Pizza Crisis And The esponse
With the growth of the social media, many organizations have found themselves on the receiving end from careless social media users and even some accurate documentation of faults within the organization have as well found way into the social media world. Domino's Pizza was a victim of brand attack in April 2009 when two employees of one of their North Carolina stores made a video of themselves doing despicable and unhygienic things with the food to be delivered to clients as seen on the video still found on youtube (Householdhacker, 2009). The video went viral on the internet and the criticism started coming in fast. The Domino manage had to do something about the entire saga in order to retain their market share and also to recapture the customer confidence by depicting this as an isolated incident. Domino's effectively managed to put this crisis under…...
mlaReference
Frampton F., (2015). A Timeless Social Media Crisis Plan-Domino's Pizza. Retrieved March 10, 2016 from http://sos.marketing/a-timeless-social-media-crisis-plan-dominos-pizza/
Rogers W., (2014). Sales Mastery: 10 Keys to Building Trust and Credibility with Your Customers. Retrieved March 10, 2016 from https://www.salesforce.com/blog/2014/07/sales-mastery-10-keys-to-building-trust-and-credibility-with-your-customers-cso-gp.html
McBain, (2014). Leverage Customers to Increase Marketing for Your Business. Retrieved March 10, 2016 from https://paysimple.com/blog/leverage-customers-increase-marketing/
Householdhacker, (2009). How to Get Fired from Dominos Pizza. Retrieved March 10, 2016 from https://www.youtube.com/watch?v=1D9PikBzNNo
Other strategies for increasing the company's employee retention rate are: holding organization events, providing financial compensation and benefits, offering career development plans, or offering other benefits (Heathfield, 2007).
5. Starbucks and Domino's are both dealing with high employee turnover rates, but in different manners. While Starbucks is focusing more on increasing salaries, Domino's tries to create a work environment that would satisfy its employees and hopefully reduce the employee turnover rate. The strategy applied by Starbucks and consisting in increasing salaries will only prove to be effective on short-term. Slightly increased salaries will not increase the company's employees' loyalty. Domino's is applying a different strategy that consist in creating this healthy work environment for its employees, which will prove to be efficient for a long-term, since it is based on building a company culture that will better integrate employees, making them feel they are a valued part of the company.
A store…...
mlaReference List
Strategic Human Resources Management: Aligning with the Mission (1999). U.S. Office of Personnel Management. Retrieved September 27, 2007 at http://www.opm.gov/studies/alignnet.pdf .
Heathfield, Susan M. (2007). The Bottom line for Employee Retention. Retrieved September 27, 2007 at http://humanresources.about.com/od/retention/a/manager_role.htm .
Theory of Planned Behavior (2007). Value-Based Management online. Retrieved September 27, 2007 at http://www.valuebasedmanagement.net/methods_ajzen_theory_planned_behaviour.html .
Heathfield, Susan M. (2007). Keep Your Best: Retention Tips. Retention in an Improving Job Market. Retrieved September 27, 2007 at http://humanresources.about.com/cs/retention/a/turnover.htm .
Parkville Maryland
Parkville is located in the state of Maryland in the Baltimore metropolitan area. Parkville is mainly located in the County of Baltimore with parts of it in Baltimore City County. Parkville is bordered to the south by Carney, which is primarily in the City and to the north by Perry Hall, Hampton, Overlea, and Towson, to the west, north and east. There are several Pizza establishments in the area an indication of demand of the product. However, it is important to establish the demand of the product using statistical analysis. In conducting this analysis, it is critical to take into consideration the demographics of the area including population and income per capita.
According to the United States Census Bureau (2010), the population of Parkville had gone up to 69752 from 69100 over the past decade. The Median Household Income in Parkville is $54,373 and can be socio-economically referred to as…...
mlaReference
Jian, S., & Yan, L. (2011). MGMT Panel. Guangdong University of Finance.
United States Census Bureau. (2010). Population Census. U.S. Population Report.
Wood, M. (2012, July 6 ). P values, confidence intervals, or confidence levels for hypotheses? Retrieved November 7, 2012, from http://arxiv.org/ftp/arxiv/papers/0912/0912.3878.pdf
Papa John's is a pizza chain that is focused on delivering quality and offering customers with a better experience. At the heart of their strategy, is to use those ingredients that will have the greatest impact on creating value and enhancing the services they are providing. This helped the company to grow from a single location into one the largest restaurants in the world. However, like all successful organizations, there is a point when the industry will become oversaturated. This is because competitors are adjusting to these changes and have begun providing something similar. These transformations make it harder for them to continue to standout among cliental. As a result, they have to adjust their business model in order to remain competitive. ("Papa John's International Inc.," 2012) To achieve these objectives, Papa John's must take a new approach. This involves examining the critical issues, providing recommendations, justifying the conclusions and…...
mlaReferences
Papa John's International Inc. (2012).
SWOT Analysis. (2014). Mind Tools. Retrieved from: http://www.mindtools.com/pages/article/newTMC_05.htm
Morris, T. (2013). 13 Startling Social Customer Service Statistics. Social Media Today. Retrieved from: service-statisticshttp://www.socialmediatoday.com/content/13-startling-social-customer -
Thorn, B. (2014). Papa John's Point of System Upgrades. Nations Restaurant News. Retrieved from: 2q-resultshttp://nrn.com/corporate-news/papa-johns-point-sale-system-upgrades-challenge -
attitudes and values of high school students. eforms to the high school system in the United States are also explained. Additionally, the reason why students need not be involved in the planning of reforms is elucidated.
High School Students: their Attitudes and Values
Of a crucial age, climbing a milestone, conscious to their fullest with no fear of prospects, high school students have interested researchers and policy makers for centuries. They have quite a few common traits -- they behave as individuals of their own age group in a rather full-fledged way. They are go-getting to achieve their independence, they are show-offs, impressionable persons desiring to be their best (something to be learned) and to suit the times they live in. Their self-esteem is fragile and they are pretty sensitive to criticism, attention, and dilemmas, for instance, within their families.
Students from different socioeconomic backgrounds behave differently as has been known to…...
mlaReferences
Barber, A. (1997. March). Rough language plagues schools, educators say. USA Today, pp 06D.
Committee for increasing high school students' engagement and motivation to learn. National Academies. Internet. on August 25, 2003.http://www4.nas.edu/cp.nsf/Projects+_by+_PIN/BCYF-I-01-01-A?OpenDocument.Available
Doyle, M. Failing to connect: Schools face increased pressure when students flunk classes. The Columbian, March 16, 2003, pp Front Page.
Educational reforms and students at risk: A review of the current state of the art. (1994. January). Internet. on August 25, 2003.http://www.ed.gov/pubs/EdReformStudies/EdReforms/.Available
Financial Analysis of Mcdonald
A financial analysis McDonald's Cor
Company Overview
McDonald Corporation is a global company that conducts business in 117 countries. McDonald operates 32,737 restaurants and 26,338 franchises in the highly competitive fast food industry. Since 1940, McDonald has built a loyal customer base by continuing dedicating to customer service and providing high quality fast food for customers. Presently, McDonald could boast of over 60 millions customers and the company serves average of 64 millions customers daily. In the United States, and other countries where McDonald is operating, fast food business is very competitive. Despite the competition that McDonald is facing, the company has been able to record revenues of more than $16 billions in restaurants and revenues of more than $7 billions in franchise restaurants business. McDonald operates in six geographical locations. The company business operations are in the U.S., Europe, Middle East, Asia-Pacific, Latin America and Africa. In…...
mlaReferences
Infinancials (2011). McDonald's Corp. Market valuation multiples. Infinancials.
Mizen, P. (2008). The Credit Crunch of 2007-2008: A Discussion of the Background, Market Reactions, and Policy Responses. Federal Reserve Bank of St. Louis Review. 90(5):531-67.
Putilina, I. (2010). A Financial Analysis of McDonald's Corporation. Economic Research Center.
Stapleton, R.C & Subrahmanyam, M.G.(2009). Interest Rates and Foreign Exchange Risks: An Overview of Hedging Instruments and Strategies. University of Lancarster.UK.
Television Commercials
Although the Internet is the top choice of electronic media for young adults 18 to 24, this age group continues to watch significant amounts of television each week. On an average, these individuals will view between two to five hours of TV a day for entertainment and relaxation. Television advertising thus remains a top priority for marketing purposes, and companies continue to rely considerably on this medium to get across their messages (Carparelli, 2004). Audience ad recognition remains at a high 70%, and viewers actually like commercials more -- especially those that appeal to feelings, use music in a central role, are humorous and tell a story (MTV-3). It is expected that most students in the United States see about 360,000 commercials by the time they graduate high school (Tamburro, 2004).
This comes as no surprise to me. When watching a movie or a TV show, the commercials come on…...
mlaReferences Cited
Acuff, D.S. (1997). What kids buy and why: the psychology of marketing to kids. New York: Simon & Schuster.
Carparelli, L. (2004) Online compares favorably to other media across generations, according to new online publishers association report. Generational Media Study. New York: Online Publishers Association.
Cohn, E. (2002). Consuming kids. American Prospect. Washington, D.C.
CyberCollege. "Social impact of TV." Retrieved February 26, 2005. http://www.cybercollege.com/frtv/frtv030.htm
The second factor is the independent variable being evaluated. The coefficient for determination of the population of the area is 46%. This correlation indicates that there is a high correlation between time and population. However, the correlation is this case is negative, as can be seen in the chart below.
The correlation coefficient for the overall amount spent on building and development of the community is 15%. The correlation between time and amount spent is not very close. In fact, the development appears to be highly sporadic at best. Below is a chart that represents the obtained data.
Considering the two overall factors, and the forecasting done, the population will continue to decline, as will the money spent in the community. This community is suffering financially and is not likely to spend their money on luxuries such as dining out. With this conclusion it is inadvisable that a Domino's restaurant should…...
mlaSources Used
United States Census Bureau. State & County Quick Facts: Clarksdale, Mississippi. Accessed October 27, 2012 at http://quickfacts.census.gov/qfd/states/28/2813820.html
United States Census Bureau. Selected Economic Characteristics: Clarksdale, Mississippi. Accessed October 27, 2012 at http://factfinder2.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk
CLR Search. Clarksdale Demographics Summary. Accessed October 27, 2012 at http://www.clrsearch.com/Clarksdale_Demographics/MS/
In one reported incident, a apa John's would-be customer was left on hold for over two hours, then had the call disconnected by an improperly trained employee (ICQ, 2005).
izza Hut also has a better track record with handling complaints. Several chat room members reported incidents of disappointing service at izza Hut. However, when complaints were taken up there was sufficient incentive to continue using that company, such as providing the customer with a discount on the next order, or a completely free meal (ICQ, 2005). apa John's was reported by several pizza-eaters as making excuses as to why the problem was not the fault of the company, rather than extending an apologetic offer (ICQ, 2005).
Another area in which izza Hut excels, while apa John's disappoints customers, is delivery time. One of the reasons why pizza is so popular in America is because it can be delivered right to your…...
mlaPizza Hut also has a better track record with handling complaints. Several chat room members reported incidents of disappointing service at Pizza Hut. However, when complaints were taken up there was sufficient incentive to continue using that company, such as providing the customer with a discount on the next order, or a completely free meal (ICQ, 2005). Papa John's was reported by several pizza-eaters as making excuses as to why the problem was not the fault of the company, rather than extending an apologetic offer (ICQ, 2005).
Another area in which Pizza Hut excels, while Papa John's disappoints customers, is delivery time. One of the reasons why pizza is so popular in America is because it can be delivered right to your home, office, or party. When there is no time to cook or shop, it can be the perfect answer for a satisfying quick meal. Because of this, delivery service is a major point on which any pizzeria can be evaluated. Pizza Hut is somewhat famous for their speedy pizza delivery service (Pizza Hut, 2005).
During the 1980s, many pizza delivery places had guarantees that their pizza would arrive within a certain amount of time or it would be free. Although repeated car crashes caused by speeding delivery boys forced many companies to give up their promotion, Pizza Hut remains dedicated to this aspect of the Pizza business. Although they provide no guarantee to do so, no member
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now