EP Vendors' Knowledge Assessment
Implementing EP Systems:
Assessing Vendors' Influence in the Decision-Making Process
Enterprise esource Planning (EP) systems are used in manufacturing and services companies to interpret and act on demand while optimizing production scheduling while striving to maintain the highest levels of production quality possible. An EP system, when functioning well, can be the catalyst of competitive advantage and strength for any enterprise (Elbanna, 2006). Infor, Oracle, SAP, and Microsoft all have extensive business units dedicated to developing, selling, installing and supporting their respective EP systems. All of these companies have highly specific competencies and strengths, with deep vertical market expertise in smaller niche markets commonplace. SAP and their /3 EP Series of systems, which are the best-selling systems globally for nearly a decade. Infor has grown through acquisition and is partnering with Salesforce.com in the hope of launching a SaaS-based EP system in 2012. Oracle's JD Edward's and PeopleSoft acquisitions,…...
mlaReferences
Chatha, K.A., Weston, R.H., Aguirre, O., & Grabot, B. (2005). Implementation and optimisation of ERP systems: A better integration of processes, roles, knowledge and user competencies. Computers in Industry, 56(6), 620-638.
Elbanna, A.R. (2006). The validity of the improvisation argument in the implementation of rigid technology: The case of ERP systems. Journal of Information Technology, 21(3), 165-175.
Forslund, H., & Jonsson, P. (2010). Selection, implementation and use of ERP systems for supply chain performance management. Industrial Management + Data Systems, 110(8), 1159-1175.
Gunasekaran, A., & Abthorpe, M.S. (2004). Enterprise information systems project implementation: A case study of ERP in rolls-royce. International Journal of Production Economics, 87(3), 251-266.
Recommendations
The first step in attaining best practices in ERP system performance begins not with technology or system integration at an enterprise scale, but with a re-orientation to the key processes that need to be automated to make selling strategies more effective (Chtioui, 2009). In fact best practices in ERP systems performance is more attuned to aligning ERP systems to the key strategic plans and initiatives of an organization first, then selectively using technologies to attain higher levels of performance over time. This alignment of ERP systems to strategies is critical for companies to attain profitability in the midst of a recession as well.
To attain the greatest value from this first recommendation companies need to re-evaluate their quoting and product configuration strategies from the perspective of their customers. And then determine how best to integrate their ERP systems' into the workflows to make this customer-facing process as efficient as possible. Once…...
mlaBibliography
Chtioui, T.. (2009). Understanding the Impact of ERP Standardization on Business Process Performance. International Journal of Business, 14(2), 151-162.
Shahin Dezdar, & Ainin Sulaiman. (2009). Successful enterprise resource planning implementation: taxonomy of critical factors. Industrial Management + Data Systems, 109(8), 1037-1052.
Helena Forslund. (2010). ERP systems' capabilities for supply chain performance management. Industrial Management + Data Systems, 110(3), 351-367.
Helo, P., Xu, Q., Kyllonen, S., & Jiao, R.. (2010). Integrated Vehicle Configuration System-Connecting the domains of mass customization. Computers in Industry, 61(1), 44.
Ge, L., & Voss, S.. (2009). ERP application in China: An overview. International Journal of Production Economics, 122(1), 501.
Of the many challenges of planning, implementing and using ERP systems in China, the two greatest unmet needs of these systems on a consistent basis is business intelligence and data analytics. This analysis evaluates these two unmet needs from the standpoint of their use in supply chains. Included in the analysis is an overview of value chain management and the costs associated with implementing ERP business intelligence and analytics throughout an organization.
The article also discusses how ERP implementations are being successfully completed with case studies with examples. Each of the case studies highlights how China, for the most part, lacks enterprise-wide system integration to generate real-time supply chain metrics yet does have an excellent series of reporting processes in place for managing their supply chains. The study concludes with best practices that…...
mlaKouki, R., Poulin, D., & Pellerin, R.. (2010). The Impact of Contextual Factors on ERP Assimilation: Exploratory Findings from a Developed and a Developing Country. Journal of Global Information Technology Management, 13(1), 28-55.
The most common factor in the failure of ERP systems is lack of adoption by users. Resistance to change dooms ERP systems more than any other. The researchers who wrote this article concentrated on this factor and looking into why users resisted ERP systems when they were involved in the design, implementation and launch of it. Defining a research methodology that stratified their sample across small, medium and large businesses, the researchers also defined the type of ERP implementation being done to evaluate if that was a contributing factor. Finally the role of the CEO in enabling change by actively promoting it was also captured through attitudinal and psychographic data.
The results showed that the assimilation of an ERP implementation was most common right after the launch of the system. The change necessary
ole-based EP systems are critical for the siloed, highly inefficient architectures of legacy EP systems to be made more relevant, contribute greater financial performance, and lead to higher levels of overall customer satisfaction.
c. Purpose of the study
The purpose the study is evaluate how enterprises who adopt role-based EP system implementations are able to attain higher levels of financial and operations-based performance vs. those that rely on silo-based, more functionally defined EP structures. ole-based EP systems have been proven to lead to greater order accuracy, velocity and customer satisfaction as a result. The ability to gain greater visibility throughout supply chains, better manage pricing, discounts, implement and maintain contract management systems, and also deliver consistently high customer service have all been attributed to role-based EP systems. Conversely siloed EP systems that are managed strictly to functional areas have been shown to severely limit the ability of enterprises to be more…...
mlaReferences
Aberdeen Research (2005) -- New Product Development: Profiting from Innovation. Aberdeen Research. Boston, MA. December 2005
Abrams and Andrews 2005, Management Update: Client Issues for Service-Oriented Business Applications, 2005. Gartner Group. 20 July 2005.
Aimi, G. (2005).- AMR Research (2005, October 25). Retailers Save Money by Controlling in-Bound Logistics. (Alert). Boston, MA
Akkermans, H., & van Helden, K. 2002. Vicious and virtuous cycles in ERP
role-based will serve as the basis of the hypothesis testing and further phases of subsequent research.
Second, the effects of role-based data, information and intelligence on an organizations' propensity to generate greater levels of collaboration through trust will be measured through attitudinal surveys of directors and vice presidents in the sampled companies. These surveys will seek to determine if the use of role-based data made the collaboration process more or less effective, and contributed or detracted from the levels of trust organizations are able to attain as a result.
Third, the use of role-based data as a means to more effectively manage external suppliers and channel partners will be assessed by comparing financial metrics of companies who have role-based EP systems relative to those that do not. The propensity of role-based data to create learning ecosystems as has been shown by the TPS will also be assessed (Dyer, Nobeoka, 2000).
Fourth, the…...
mlaReferences
Jeffrey H. Dyer, & Kentaro Nobeoka. (2000). Creating and managing a high-performance knowledge-sharing network: The Toyota case. Strategic Management Journal: Special Issue: Strategic Networks, 21(3), 345-367.
DonHee Lee, Sang M. Lee, David L. Olson, & Soong Hwan Chung. (2010). The effect of organizational support on ERP implementation. Industrial Management + Data Systems, 110(2), 269-283.
EP systems for accounting
EP refers to enterprise resource planning which is a software package that supports all of a business's operations and day-to-day accounting processes. The EP system of accounting provides an integrated system for an entire business organization by relating and coordinating the basic organizational functions such as financial planning, marketing of goods and services and human resource management. Many business organizations in the world today, both for profit and non-profit adopt the use of EP due to its ability to integrate and coordinate information from all departments, operations and processes. EP is a sophisticated system that ensures accuracy and accountability in processing and organizing business functions within an organization. This system generally can manage a business by allowing inventory control, material purchasing, accounting, marketing and distribution.
The EP system consists of several enterprise software packages acquired based on specific needs, requirements and technical capabilities of a particular organization.…...
mlaReferences
Monk, E.F., & Wagner, J.B. 2009.Enterprise Resource Planning. 3rd edition. New York: Cengage Learning.
Meer, K.H. 2005. Best Practices in ERP Software Applications: Accounting, Supply Chain Planning, Procurement and Inventory. Printed in the United States of America: iUniverse publications.
Grabski, S, Leech, S & Sangster, A. 2009. Management Accounting in Enterprise Resource Planning Systems. Printed in the United States of America: CIMA Publishing
Sawyers, R, Jenkins, J.G. & Jackson. S. 2009. Managerial Accounting: A Focus on Ethical Decision Making. Printed in Canada: Cengage Learning.
Migrating EP Systems to the Cloud
Migrating Standardized EP Systems to the Cloud
The compelling economics of cloud computing are leading enterprises to question their long-held assumptions that the annual maintenance fees they are paying for on-premise editions of their EP are justified. In addition, these same economics of cloud computing are making it possible for entire divisions of an enterprise to be up and running within weeks instead of months or years, on cloud-based EP platforms (Banerjea, 2011). The economics of cloud computing are also re-ordering the financial landscape of enterprise software, putting line-of-business leaders in a more direct and influential role relative to the purchase of enterprise software (Gill, 2011). All of these factors taken together form the catalyst of how migrating to standardized EP systems delivered via cloud computing are changing how enterprises evaluate, implement and value software.
Migrating Standardized EP Systems To A Cloud Computing Environment
At the most fundamental…...
mlaReferences
Armbrust, M., Fox, A., Griffith, R., Joseph, A.D., Katz, R., Konwinski, A., . . . Zaharia, M. (2010). A view of cloud computing. Association for Computing Machinery.Communications of the ACM, 53(4), 50.
Arinze, B., & Anandarajan, M. (2010). Factors that determine the adoption of cloud computing: A global perspective. International Journal of Enterprise Information Systems, 6(4), 55.
Banerjea, D. (2011). Calibrations in the cloud. Quality, 50(3), 40-45.
Creeger, M. (2009). CTO roundtable: Cloud computing. Association for Computing Machinery.Communications of the ACM, 52(8), 50. R
Implicit in the use of these internal controls is keeping strategic plans and initiatives on track. This focus on continual alignment of strategies to their objectives through the use of internal controls is what separates those organizations attaining success with their supply chains or not.
One of the more successful organizations globally in orchestrating their supply chains through the use of internal EP controls is PC and laptop manufacturer Lenovo (Barrett, et.al.). According to studies of their supply chain completed by AM esearch, Lenovo has been able to attain a 37% reduction in supply chain costs over three years (Barrett, et.al.). In addition Lenovo has been able to stay profitable while experiencing 42% growth during the 4th quarter of 2009, a time when many of its competitors were facing financial losses. Compare their growth to the overall market growth of 17% and the value of supply chain-based internal controls becomes…...
mlaReferences
Hari Bapuji, and Paul W. Beamish. "Mattel and the Toy Recalls (A). " Richard Ivey School of Business Case Collection: 9B08M010: Mattel and the Toy Recalls (A) 21 December 2009
Barrett, Jane . " Lenovo: The Journey of a Supply Chain Leader ." AMR Research . AMR Research, 12 March 2010. Web. 8 Apr 2010. .
Barrett, J.. "Demand-Driven is an Operational Strategy. " Industrial Management 1 Nov. 2007
Bhagwat, R., and M. Sharma. "Performance measurement of supply chain management using the analytical hierarchy process. " Production Planning & Control 18.8 (2007): 666.
The practical limitations also have to do with the underlying managing of logic from an increasingly more dense packing of circuits on a single surface mount, as would be the case in the development of an integrated circuit.
How can application software improve the effectiveness of a large enterprise? What are some of the benefits associated with implementation of an enterprise resource planning system? What are some of the issues that could keep the use of enterprise resource planning software from being successful?
The greatest benefits of enterprise software are in first creating a higher level of integration across the many departments that comprise an organization. This includes Accounting, Finance, Marketing, Supplier Management, Procurement, Manufacturing, Fulfillment, and Services. The ability to synchronize all these departments' processes in pursuit of a commons strategic objective is where enterprise software is making its most major impact. Specifically in the area of making processes more…...
ERP Implementation
"What do vendors seem to know and not know aout implementing ERP systems? How much influence should vendors have in an organization's ERP decision?"
"What do vendors seem to know and not know aout implementing ERP systems? How much influence should vendors have in an organization's ERP decision?"
Prolems in ERP Implementation
The Role of Vendors
"What do vendors seem to know and not know aout implementing ERP systems? How much influence should vendors have in an organization's ERP decision?"
There is commercial software packages called enterprise resource planning aimed at integrating different types of data and information that flows through the company. The information includes financial and accounting data, data related to human resource, data related to supply chain and data aout customers. ERP systems are a great solution for the prolem of usiness integration for managers struggling since long with nonconforming information systems conflicting operating practices, thus has ecome a readymade resolution…...
mlabibliography: 2001-2005. Communications of the Association for Information Systems, 19, 386-446.
Kenett, R.S., & Raphaeli, O. (2008). Multivariate methods in enterprise system implementation, risk management and change management. International Journal of Risk Assessment and Management, 9 (3), 258-276.
Sari, K. (2007). Exploring the benefits of vendor managed inventory, International Journal of Physical Distribution & Logistics Management, vol. 37, no. 7, 2007, pp. 529-545.
Somers, T.M., & Nelson, K.G. (2004). A taxonomy of players and activities across the ERP project life cycle. Information & Management, 41, 257-278.
Stratman, J. (2007). Realizing benefits from enterprise resource planning: Does strategic focus matter? Production and Operations Management, 16(2), 203-216.
ERP Aux
ERP Implementation Difficulties and Successes at ABS
The global economy is causing significant shifts in business patterns. The opening of international trade avenues is producing a new set of pressures for business leaders, who are increasingly conceding to such change imperatives as production outsourcing, operation downsizing, industry consolidation and Information Technology reformation. The discussion here examines the importance of adopting an Information Technology (IT) strategy which effectively coordinates the increasingly complex strands of modern business while simultaneously fitting the needs, resources and capabilities of the implementing firm. In particular, we consider the Enterprise Resource Planning (ERP) IT strategy as a direct response to the need for such network coordination across a broad range of departments, facilities, operations and geographical contexts. Today, the changes which are sought on an organizational level will frequently reflect the interest of improving the technological efficiency, knowledge economy and data management which are conducted there within.…...
mlaWorks Cited:
Bernier, C.; Roy, V. & Brunelle, E. (2006). An ERP Story: Background (A). International Journal of Case Studies in Management, 4(1).
Bernier, C.; Roy, V. & Brunelle, E1. (2006). An ERP Story: Troubles Ahead (C). International Journal of Case Studies in Management, 4(1).
Bernier, C.; Roy, V. & Brunelle, E2. (2006). An ERP Story: Epilogue (D). International Journal of Case Studies in Management, 4(1).
Management Development Center (2010). Enterprise Resource Management. DePaul University.
Studies of the effects of channel management and customer management integration with EP systems indicate that the greater the level of pricing, costing, and quoting system collaboration, the higher the return on investment (OI) of these systems. Studies specifically suggest that when five or more systems are integrated together, there is a corresponding increases of up to 30% in profitability as a result (osenbloom, 2007). Analyzing this dynamic of channel management and customer management systems integration based on analysis from AM esearch, Forrester esearch and Gartner Group is compiled in The oadmap to Value for EP-enabled Customer Management Strategies, which is Figure A in the Appendix of this document. Most noteworthy about this analysis is the fact that there are causal relationships between the streamlining and improving of channel management and customer management strategies and financial performance. The extent to which a small business can attain this level of…...
mlaReferences
Lee E. Allen (2008). Where good ERP implementations go bad: a case for continuity. Business Process Management Journal, 14(3), 327-337.
Barrett, J. (2007, November). Demand-Driven is an Operational Strategy. Industrial Management, 49(6), 14-19,5.
Howar Bellin. (2006). Best Practice Channel Management: The Channel Management Framework. Journal of Marketing Channels, 14(1/2), 117.
Shih-Wei Chou, Yu-Chieh Chang. (2008). The implementation factors that influence the ERP (enterprise resource planning) benefits. Decision Support Systems, 46(1), 149.
EP and Information Security
Introduction to EP
Even though the plans of information security include the prevention of outsiders to gain access of internal network still the risk from the outsiders still exists. The outsiders can also represent themselves as authorized users in order to cause damage to the transactions of the business systems. Therefore, strict prevention measures should be taken to avoid such situations.
The threats of both the hackers have been increased with the software of the enterprise resource planning (EP) (Holsbeck and Johnson, 2004). By performing acts of deception, the system privileges are neglected by them and take old of the assets which are mainly the cash. Its continuous integration has not succeeded in eliminating the threat of hackers who are either the insiders or enter through the perimeter security.
Considering the financial losses caused from the system-based frauds, errors and abuse by business transactions, new ways to maintain security needs…...
mlaReferences
Bell, T., Thimbleby, H., Fellows, M., Witten, I., Koblitz, N. & Powell, M. 2003. Explaining cryptographic systems. Computers & Education. Volume 40. pp 199 -- 215.
Blosch, M. & Hunter, R. 2004. Sarbanes-Oxley: an external look at internal controls. Gartner. August.
CobiT Security Baseline. IT Governance Institute. http://www.itgi.org
Dhillon, G. 2004. Guest Editorial: the challenge of managing information security. International Journal of Information Management. Volume 24. pp 3 -- 4.
Their clients ranged from automobile sales companies to banks. However, most were larger corporations in Thailand in globally.
When the interviewee was asked about cost, they provided me with literature about their services and products. They had standard pricing schemes based on the number of end users, the type of application that system would be used for. They offered a number of different packages for their customers, but they could only go so far in customization. Their systems were Windows based and only operated on XP or above.
When the customer wished to make a purchase, as sales rep went to the customer's site and met with key personnel. Together they sat down and talked about the needs of the company and decided which package was best for their application. They sometimes had to return several times until a decision was made. The customer was responsible for making certain that their…...
mlaReferences
Bendoly, E. And Schoenherr, T. (2005).; 'ERP system and implementation-process benefits: Implications for B2B e-procurement', International Journal of Operations & Production Management, vol 25, no. 4, pp.304 -- 319
Gargeya, V. And Brady, C. (2005). 'Success and Failure factors of adopting SAP in ERP System Implementation'. Business Process Management Journal. vol 11, no. 9.
Harney, J. (2007). "Hosted ERP Suites Improve Front- and Back-Office Operations, Yield Dramatic Cost Savings for Smaller Manufacturers." Outsourcing Journal. August 2007 issue.
[Online]. Available: [19 August 2010].http://www.outsourcing-journal.com/aug2007-manufacture.html
ERP and Training Research Outline (dsom 5542)
According to Dorobat and Nastase (2010), one of the most critical components of successfully implementing ERP systems is the manner in which employees are trained. The authors indicated that that many times the training costs exceed the allocated budgets. Their approach proposes an improved alternative method of monitoring the training activity in an ERP implementation environment using Romanian models. This creates added value for organizations involved in the implementation process due to the economies produce (Dorobat, and Nastase, 125).
Meanwhile, Bradley and Lee (2007) determined that while ERP-related training is important to successful implementation, it is employee perception of such training that is most directly determinative of the success of ERP training programs themselves. More particularly, the authors reported that employees value ease of use and the degree of direct assistance and support that ERP-systems provide in connection with their specific responsibilities. Also, training satisfaction…...
Offer management and order processing are critical functions within the logistics context of manufacturing industries. Efficient management of offers and orders can greatly impact customer satisfaction, productivity, and overall profitability. However, these processes often face various challenges such as bottlenecks, delays, and inefficiencies that can hinder the smooth flow of operations.
One of the key challenges in offer management and order processing is the lack of integration and coordination between different departments and systems within an organization. According to a study by Van Hoek et al. (2001), this lack of coordination can result in delays in processing orders and can lead....
The manufacturing industry is a complex and dynamic sector that requires effective offer management and order processing to ensure customer satisfaction, productivity, and profitability. A thorough literature review reveals the challenges and best practices in these critical processes, as well as the impact of bottlenecks, delays, and inefficiencies on organizational performance.
Several studies have highlighted the challenges faced by manufacturers in offer management and order processing, including the need for accurate and timely information, complex pricing structures, and the coordination of multiple departments. For example, a study by Smith and Jones (2015) found that delays in order processing can result in....
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