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The Sport Marketing Association (SMA) holds a conference every year in an effort to bring together sports marketing practitioners, scholars, and students throughout the U.S. The conference, a three-day event, is held in November, and is often hosted by the sport marketing or related department of a top university in the country. The event provides an ideal opportunity for sharing knowledge as well as business and social networking. Temple University's School of Sport, Tourism, and Hospitality Management is seeking to host the 2018 conference. This paper provides a plan for preparing for the event. The paper specifically pays attention to the following aspects: hotel identification, income and expense determination, day 2 and day 3 evening reception options, potential risks, planning timeline, and possible schedule changes.
Selecting the venue or location to host the event is generally an important aspect of the event planning process. It is important…
Fenich, G. (2015). Planning and management of meetings, expositions, events, and conventions. Boston: Pearson.
Management, Tour Down Under 2013
Events are the motivator of tourism. Events deliver a special atmosphere of festivity, hospitality and tradition. (Getz. 2008). In the last few years, the event has become an industry in its own right because of its strong growth rates. Its maturity makes governments to develop keen interest in the industry, and governments now promote and support the industry to enhance economy development. However, the event has become a leeway that corporate organizations employ to achieve marketing objectives. (Allen, O'Toole, Harris, & McDonnell, 2011).
Our organization is intending to be a major sponsor for the 2013 Santos Tour Down Under. The Santos Tour Down Under is one the biggest cycling event in the world and organized in Adelaide, Australia, which attracts riders from every corner of the globe. In 2005, the UCI (Union Cycliste Internationale) promoted the event and in 2007, the Tour Down Under became…
Allen, J, O'Toole, W. Harris, R. & McDonnell, I. (2011). Festival and Special Event
Management,( 5th edn), Milton, John Wiley & Sons. Pty Ltd., QLD Australia.
Clancy, K., Krieg, P. (2006). Go Beyond Faith When Making Decisions About Sponsorships and Events, Marketing Management.
Getz. D. (2008). Event tourism: Definition, evolution, and research. Tourism Management.23(3):403-4028
Three Case Studies
Event management is a complex, yet very interesting and rewarding profession. According to some, event management involves the organized planning of a particular event, as well as research and successful execution. Such an event may range from a simple social event, such as a birthday or wedding, and can include complex events, such as corporate meetings or product launch parties and concerts.
No matter what the event, however, a good event planner will follow certain steps to ensure that everything in his or her plan will go off without a hitch, so to speak. It is due to this reason that event managers are both highly creative and technical. There are many tips for how to successfully plan an event, such as having a clear marketing strategy, monitoring everything that happens and knowing what is happening at all times before, during and after the event to…
"Event Management," eventmanagement.com, accessed June 23, 2011, http://eventmanagement.com/.
"Event Management Training," Fitzwilliam Institute, accessed June 23, 2011, http://www.eventtrainingaus.com.au/. - note that here you can insert your school if you so choose.
"Event Management Jobs," My Career, accessed June 23, 2011, http://mycareer.com.au/jobs/-/media-advertising-arts-entertainment/event-management/ .
Strategic rand Management
Event Management Company
uilding a brand is an extensive task that requires multiple important elements to be successful. It does not only involve branding the product/service a company provides, but also focuses on enhancing the image of the brand, developing brand by adding value to it and by improving it according to the dynamics of the markets. rand development has been made crucial for the companies to flourish in the dynamic markets that exist today, considering the effects of globalization on the world market. With continuous advancements in the business industry, companies, in order to survive or thrive have to develop their brands to differentiate their products from others. This vital importance of developing brands gave birth to rand management. rand management is the application of marketing techniques on a product, a range of products or a brand (Shivanand and Hungund 2012). The major purpose of brand…
Bloise, J.D 2012, 'Successful Brand Development', PowerHomeBiz.com: Making Small Businesses Do Big Business, [online] Available at http://www.powerhomebiz.com/vol102/brand.htm , [Accessed on 14th August 2012]
Daud, N 2009, 'The 3 Aspects of Branding Which Really Matter', Articles Base, [online] Available at http://www.articlesbase.com/management-articles/the-3-aspects-of-branding-which-really-matter-1136989.html , [Accessed on [14th August 2012]
Daye, D 2010, 'Brand Building: The China Challenge', Branding Strategy Insider: The Branding Blog [online] Available at http://www.brandingstrategyinsider.com/global_branding , [Accessed on 14th August 2012]
Dr. Shivanand & Hungund, M 2012, 'Brand Management Strategies', Golden Research Thoughts Vol - I, ISSUE -- VIII, [online] Available at http://www.aygrt.net/PublishArticles/245.aspx , [Accessed on 14th August 2012]
Management Plan for Launching a Toyota Brand
The event is about launching a new Toyota Hybrid Cruiser to be used in the Australian Market. The first point is developing goals and objectives of the event. The event will be guided by the goals and objectives since the management will be struggling to meet them. The hosting ground should be booked after the goals have been set. Ideally, Melbourne's Federation Square is a busy place holding various events and must be booked in advance in order to avoid inconveniences. Thereafter, the next step is to inspect and ensure that everything is in order like ensuring that the Federation Square satisfies all the requirements for the success of the event on the scheduled day.
For the event's success, there should be an organized team, which includes speakers, sponsors, entertainment, volunteers, and the staff to manage the project. Confirmation and attendance of all…
The two basics to keep in mind is that managerial accounting should be used early and often and not just internal stakeholders should be heeded and listened to (Tutor2U.net, 2013).
In conclusion, Thai Airlines would benefit greatly from an entrenched and well-managed managerial accounting framework. It should supplement and complement both the financial accounting mechanisms of Thai Airlines as well as general process management, general product management, marketing, other accounting matters and general business decision making for Thai Airlines. Part and parcel of all of that is integrating stakeholder's expectations and conversely managing the expectations and perceptions of those same stakeholders is also vital on a number of levels. However, if all of the above is managed and managed well, then the outcomes for firms like Thai Airlines that use managerial accounting effectively will tend to be very good.
Holtzman, M. (2013, May 12). Managerial Accounting for Dummies…
Holtzman, M. (2013, May 12). Managerial Accounting for Dummies Cheat Sheet - for Dummies . How-to Help and Videos - for Dummies. Retrieved May 12, 2013, from http://www.dummies.com/how-to/content/managerial-accounting-for-dummies-cheat-sheet.html
Money-Zine.com. (2013, May 12). Financial vs. Managerial Accounting. Money-zine.com Home Page. Retrieved May 12, 2013, from http://www.money-zine.com/investing/investing/financial-versus-managerial-accounting/
Singha Beer International. (2013, May 14). Singha Beer International. Singha Beer International. Retrieved May 14, 2013, from http://www.singhabeer.com/
Tutor2u.net. (2013, May 12). Accounting - Introduction to Stakeholders. tutor2u | Economics | Business Studies | Politics | Sociology | History | Law | Marketing | Accounting | Business Strategy. Retrieved May 12, 2013, from http://www.tutor2u.net/business/accounts/stakeholder_theory.htm
In very day life, it is a common occurrence to attend various special meetings to celebrate a given occasion. These meetings can also be for education purposes, promotions or commemorations. The occurrence of such special meetings constitutes an event. Therefore, to make this event happen, a long process of planning and preparing for the event takes place. Thus, this process of applying the skills and structures of project management to create and develop a festival, celebration, conference or social gathering is what makes event management (eid & Bojanic, 2010). Event management is significantly involving for the people who are organizing the event as they have several factors to ensure are in place for the event. Currently, there are several events; world events all over the world such as the Olympics and the world-cup games, which involve not only a portion of the bodies involved, but also the whole country…
Allen, J. (2009). Event planning: The ultimate guide to successful meetings, corporate events, fund-raising galas, conferences, conventions, incentives and other special events.
Ont: J. Wiley & Sons Canada.
Anholt, S. (2009). Places: Identity, image and reputation. Houndmills, Basingstoke: Palgrave
Another 110 individuals would be necessary in administrative positions; 120 people in the cleaning crews and the rest of 150 should occupy diverse positions.
4.2. ecruitment, selection and hiring
Once the event coordinator has identified the staffing need, he moves on to recruiting and selecting the individuals to occupy the available positions. ecruitment and selection is generically "concerned with any means available to meet the needs of the firm for certain skills and behaviors" (Armstrong, 2000, p.201). What these processes generally do it to attract prospective employees and determine which of the candidates are best suited for the available positions. It is imperative that the processes of recruitment and selection be efficient, effective and fair (ACAS). As the best candidates are identified, the human resource manager, after an understanding with the executives, makes an employment offer to the individual. This employment offer will not only include the specification of the…
Acuff, J., Wood, W., 2004, The relationship edge in business: connecting with customers and colleagues when it counts, John Wiley and Sons, ISBN 0471477125
Armstrong, M., 2000, Strategic human resource management: a guide to action, 2nd Edition, Kogan Page Publishers, ISBN 0749433310
Arthur, D., 2001, The employee recruitment and retention handbook, AMACOM Div American Mgmt Assn, ISBN 0814405525
Bohlander, G.W., Snell, S., 2007, Managing human resources, 14th Edition, Cengage Learning, ISBN 0324314639
management, in particular the management of mega events. It also delves deeply into the positives and negatives of the London Olympic Games and the 2006 orld Cup events in Germany. Those who manage mega events have an enormous task and an almost impossible responsibility to the public, to those participating in the events, and to the countries where mega events take place. Those issues and more are covered in this paper.
Theoretically review the key aspects of event management
Form and Function
Theoretically an event is a kind of convergence, according to Professor Donald Getz (School of Tourism, The University of Queensland); it is a blending of forms and functions, and those in turn converge into a worthwhile experience for the tourist / participant. Getz uses two huge events to illustrate how form and function come together to produce a grand experience for the attendee. He points to the 2012…
Baumard, P. (1999). Tacit Knowledge in Organizations. Thousand Oaks, CA: SAGE.
BBC News. (2005). Four suicide bombers struck in central London on Thursday, July 7,
killing 52 people and injuring more than 770. Retrieved September 30, 2013, from http://news.bbc.co.uk .
BBC News (2012). London 2012: How the world saw the Olympic Games. Retrieved September
Management Case Study
Scenario- We are an event management company. Our team has been asked to plan an event for 200 people in an outdoor "green" space. The event includes workshops, breakout meetings, breakfast and lunch.
Overall Task- Since the event has been requested in a "green" or outdoor space, the first consideration will be the venue and time of year. If the event is in a reasonable season (Mid-late Spring through Early -- Fall), it is likely we can find a venue that can accomplish this. The major consideration will be weather, specifically wind and rain, and proximity to back-up shelters if the need arises. The venue should include tents to cover areas for eating, and potentially meeting. Open air venues can also be problematical due to temperature fluctuations -- it is either too hot or too cold, and it is sometimes difficult to find a medium ground. In…
Management Case Study; One work colleagues sits close unhappy position vocal office announcing discontent. They consistently draw conversation solicit support position. Some team members office starting perpetuate gossiping.
Event management case study
Within the workplace, a situation occurred in that one of our colleagues was extremely unhappy about their position within the firm. He constantly talked about it and strived to get me in a conversation about his discontent. I usually avoided such conversations, preferring to focus on the professional tasks and responsibilities, but I sensed that he was interested not only in exposing his point-of-view, but also in convincing me to support his opinion.
While I preferred to stay out of the conversations, the colleague approached other members in the office and some of them appeared sympathetic. As a result, the gossip is spreading out and it is both supportive of the colleague's plea, as well as condemning of…
The objective of this work in writing is to conduct a critical assessment of the negative and positive impacts of cultural events or festivals upon the host community and destination. This work will be specific to the United Kingdom.
There is an increase in the growth of popularity of culturally-based events and festivals and because of this, these types of festivals and events are becoming more commonplace. Included in these events are "a diverse range of themes from the specific, food and wine, through to multi-faceted celebrations, such as multicultural festivals. Characteristically, they originate within the community in response to a need or desire to celebrate their unique identity." (Small, Edwards and Sheridan, 2005, p.86) The work of The 2nd DeHaan Tourism Management Conference: Nottingham: December 16th, 2003 entitled "The Impact of Festivals on Cultural Tourism" defines cultural tourism as "Travel directed toward experiencing the arts, heritage, and special…
Chalip, L. And Leyns, A., 2002. Local business leveraging of a sport event: Event Management, 6, 155-165. Managing an event for economic benefit. Journal of Sport Management, 16, 132-158.
Fredline, E. & Faulkner, B. (2002a). Residents' reactions to the staging of a major motorsports event within their communities: a cluster analysis. Event Management, 7(2), 103-114.
Fredline, E. & Faulkner, B. (2002b). Variations in residents' reactions to major motorsports events: why residents perceive the impacts of events differently. Event Management, 7(2), 115-126.
Fredline, E., & Faulkner, B. (2000). Host community reactions: a cluster analysis. Annals of Tourism Research, 27(3), 763-784.
The advertising agency has been linked up with past event volunteers who have been approached to provide old video and film clips to be uploaded to Youtube and other video upload sites to aid in a viral video marketing strategy.
e will open ticket sales for the tournament several weeks ahead of the first matches so that spectators can plan for the event. e will highlight donations to charity and potential door prizes for ticket holders to increase interest for the event.
E. Personnel Scheduling.
e will have to line up contractors and necessary organizational employees. In addition, we have to draw up a core of volunteers to help us during the tournament. e will need to set up a seeding committee to assist. e will have to check to see if a racket stringer will is available. If this is not the case, we will have to hire out…
Abbott, J.L., & Geddie, M.W. (2001 ). Event and venue management: minimizing liability through effective crowd management techniques. Event Management, 6,
Cavanaugh, J. (1993, August 15). Volvo tennis tournament returns. Retrieved from http://en.wikipedia.org/wiki/Volvo_International .
Getz, D. (2003). Sport event tourism: planning, development, and marketing. In S.
The use of managerial accounting to keep profit margins where they need to be and make sure that individual product offerings are not a net drain on the company is not the only thing that Thai Airlines can and must do to keep a competitive edge and to protect themselves from things like corporate malfeasance and terrorists attacks, but it is certainly a major thing that should be take into account and otherwise dealt with in a timely and complete nature. It will not be easy for Thai Airlines to keep their competitive edge largely because other firms will be doing the exact same calculations and measurements. However, not doing so would be ceding progress and adeptness to their competitors. As such, not doing managerial accounting should be a non-starter for Thai Airlines.
AccountingExplained.com. (2013, May 12). Managerial Accounting Introduction | Accounting Explained. Accounting Explained | Financial and Managerial…
AccountingExplained.com. (2013, May 12). Managerial Accounting Introduction | Accounting Explained. Accounting Explained | Financial and Managerial Accounting Notes. Retrieved May 12, 2013, from http://accountingexplained.com/managerial/introduction/
CEIBS. (2013, May 12). Managerial Accounting for Decision-makers_CEIBS. China Europe International Business School. Retrieved May 12, 2013, from http://www.ceibs.edu/execed/index/8079.shtml
CSUN. (2013, May 12). Managerial Accounting. California State University, Northridge. Retrieved May 12, 2013, from http://www.csun.edu/~hfact004/Managerial.html
McGraw-Hill. (2013, May 12). The Work of Management and the Need for Managerial Accounting Information. McGraw-Hill. Retrieved May 12, 2013, from http://highered.mcgraw-hill.com/sites/0073526703/student_view0/ebook/chapter1/chbody1/the_work_of_management_and_the_need_for_managerial_accounting_information.html
S. DHS "Strategic Plan," 2008, http://www.dhs.gov/xabout/strategicplan/) ealistically acts of terrorism, domestic or foreign are exceedingly rare, though slightly more common than they have been in the past and at least marginally more violent in nature, they occur very, very rarely. (Lewis, 2000, p. 201) Though maintaining serious preparedness the mitigation of natural disasters, most which cannot be avoided is an issue needed to be addressed almost yearly, on both small and large scales, across the nation and is much more likely to directly effect people and resources on an intimate level and should be the Emergency Management system's first and primary concern! Though worst possible case scenarios, regarding the use of WMDs is important it is not where all the resources should go.
(5. In the course, you have been introduced to the various responsibilities of different levels of government in the homeland security effort. What level of government do…
Daniels, R.S. (2007). Revitalizing Emergency Management after Katrina: A Recent Survey of Emergency Managers Urges Improved Response, Planning, and Leadership and a Reinvigorated FEMA -- the Federal Government Has Responded by Making Most of the Recommended Changes. The Public Manager, 36(3), 16.
Department of Homeland Security Website www.dhs.gov
Depoorter, B. (2006). Horizontal Political Externalities: The Supply and Demand of Disaster Management. Duke Law Journal, 56(1), 101.
Hulnick, a.S. (2004). Keeping Us Safe: Secret Intelligence and Homeland Security. Westport, CT: Praeger.
Management Perspective on Aviaton Safety
Aviation Safety Management
However, this topic narrows substantially when one considers it from a management perspective. Management has a number of diverse concerns that it must consider in regards to aviation safety. For the most part, these safety issues are typically balanced out with issues related to cost and customer satisfaction. Although safety should always be the principle point of concern, management oftentimes has to temper this with practical considerations related to finances regarding time and money spent. Management can help to mitigate the severity of financial constraints, however, by involving as many people as possible in the safety and quality assurance process via a team-based approach. Additionally, there are certain Safety Management System (SMS) programs that can help to stratify different facets of safety management. Finally, it is important for management to make aviation safety a continuous process which is increasingly refined and improved.…
Burnside, J.E. (2013). "Top five pre-flight mistakes." Aviation Safety Management. Retrieved from http://www.aviationsafetymagazine.com/issues/33_5/features/Pre-Flight-Check-Mistakes_10554-1.html
Conyers, B. (2013). "Safety management systems: beyond theory." SM4 Safety. Retrieved from http://sm4.global-aero.com/articles/safety-management-systems-beyond-the-theory/?disp=pdf
Grosenick, C. (2002). "Quality assurance: how does it impact maintenance?" Aviation Pros. Retrieved from http://www.aviationpros.com/article/10387519/quality-assurance-how-does-it-impact-maintenance?page=3
Waikar, A., Nichols, P. (1997) "Aviation safety: a quality perspective." Disaster Prevention and Management. 6 (2): 87 -- 93.
Management Info Systems
My mother often tells the story about one Summer as I was growing up. Each year, we would host a family reunion at one of the local parks. My mother hated this time of year because the guest list seemed to grow larger every year, and she was in charge of so many things. To her delight, when I was 9 years old, I offered to "manage" the reunion for her. I asked her for all the people who would attend, and spent days quizzing her on who would do what, who would bring what, and even what would the contingency plan be if the weather turned sour or some other unknown were to occur. My contribution to the event was a very precise and colorful chart in which I used up every single color combination in my crayon box, drew lines for responsible people and products…
"The most important issues which have to be addressed here are precise monitoring (diagnosis) of current results and their comparison with what has been planned. Effective managerial control must always be followed by feedback for correcting initial plans " (http://www.bashedu.ru/konkurs/ibatullina/eng/function.htm).
The observation of the way in which people within an organization behave is of extreme importance. ut leaders and managers obtain feedback not just from observations, but directly from people. This provides them with a better understanding of the relation between the actions performed by the individuals and the beliefs which guide their behaviour. An efficacious control upon these factors implies the contribution to the creation and maintenance of a healthy organizational culture.
There are various strategies that an organization can choose to implement in order to make sure it preserves a healthy organizational culture. Among them we can mention the adoption of various principles, such as the following: a…
Baker, Kathryn (2002), Organizational Culture, 19 May, 2007, <
Four Management Functions, 19 May, 2007, http://www.bashedu.ru/konkurs/ibatullina/eng/function.htm
Schein, Edgar, H (1992), Organizational Culture and Leadership, San Francisco: Jossey -Bass Publishers
g. In U.K.), organizations are tempted to use positive discrimination for corresponding to contemporary requirements. This implies hiring disadvantaged applicants regardless of their professional competency. For instance, last year, UK's Gloucestershire Police and Avon and Somerset police confessed to have rejected white men for hiring women and ethnic minorities in order to meet Government requirements (http://www.workplacelaw.net/display.php?resource_id=8292&keywords).This is an extremely negative phenomenon as it succeeds in increasing the gap among different groups. Therefore, when encouraging such a strategy, authorities should pinpoint the rationale behind it and should organize conferences and workshops debating this issue.
Piturro, Marlene. 2007. Recruiting and Managing a Diverse Workforce. http://www.vault.com/nr/newsmain.jsp?nr_page=3&ch_id=402&article_id=19018&listelement=3&cat_id=1102 (Accessed March 8, 2007).
Price Eboni, Gozu Aysegul, Kern David, Powe Neil, Wand Gary, Golden Sherita, and Cooper Lisa. 2005. The Role of Cultural Diversity Climate in Recruitment, Promotion, and Retention of Faculty in Academic Medicine. http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1490155#N0x914e898.0x9306d20 (Accessed March 8, 2007).
usinesses doubt the benefits of…
Piturro, Marlene. 2007. Recruiting and Managing a Diverse Workforce. http://www.vault.com/nr/newsmain.jsp?nr_page=3&ch_id=402&article_id=19018&listelement=3&cat_id=1102 (Accessed March 8, 2007).
Price Eboni, Gozu Aysegul, Kern David, Powe Neil, Wand Gary, Golden Sherita, and Cooper Lisa. 2005. The Role of Cultural Diversity Climate in Recruitment, Promotion, and Retention of Faculty in Academic Medicine. http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1490155#N0x914e898.0x9306d20 (Accessed March 8, 2007).
Businesses doubt the benefits of an ethnically diverse workforce. 2007. http://www.workplacelaw.net/display.php?resource_id=8292&keywords (Accessed March 8, 2007).
Cendant embraces diversity as a corporate way of life: Company aims to achieve a workforce that reflects its customers and markets. 2003. Human Resource Management International Digest 11: 12-15.
esearch Objectives and Scope
The main objective of the research then relates closely to the research problem. It is to research the problem of uncertainty as it manifests in the global business environment. Specific issues to be investigated include supply chain management and its related uncertainties, the production process itself and uncertainties related to it, as well as the post-production phase and market uncertainties that are related to it.
Time is also an important factor. Some industries require a long-term time frame in their planning process, which exacerbate uncertainties. The time factor should also be an important consideration in terms of creating a model that can effectively help businesses achieve their manufacturing and revenue goals.
To achieve these aims, the main objective of the research will then be to research industries and companies that operate on a global scale. They will be investigated for the models they have implemented to…
Alonso-Ayuso, A., Escudero, L.F., Garin, A., Ortuno, M.T. And Perez, G. An Approach for Strategic Supply Chain Planning under Uncertainty based on Stochastic 0-1 Programming. Journal of Global Optimization, No. 26, 2003. Retrieved from http://chentserver.uwaterloo.ca/aelkamel/che720/che720-methods-of-optimization-pse/stochastic_optimization/05100412180122714.pdf
Eppler, Martin J., Platts, Ken, and Kazancioglu, Emre. Visual Strategizing: the Systematic Use of Visualization in the Strategy Process. Institute for Corporate Communication, Dec. 2006. Retrieved from http://doc.rero.ch/lm.php?url=1000,42,6,20061207091432-KB/wpca0607.pdf
Gupta, Anshuman and Maranas, Costas D. Managing demand uncertainty in supply chain planning. Computers and Chemical Engineering, No. 27, 7 Feb. 2003. Retrieved from www.sciencedirect.com.
Kazaz, Burak, Dada, Maqbool and Moskowitz, Herbert. Global Production Planning Under Exchange-Rate Uncertainty. Management Science, Vol. 51, No. 7. July 2005. Retrieved from http://myweb.whitman.syr.edu/bkazaz/kazaz-MS-2005.pdf
The World ank model centers on a five-person team called the Performance Advisory Service or PAS (Yandrick 1995). PAS trains supervisors to analyze work performance and personality problems. The supervisor first determines if a skill deficiency is involved or there are personal and environmental factors. He does this by reviewing the employee's records in search of troubled behavioral patterns; consulting with work team leaders, colleagues and support staff in investigating possible problems within the organization; and/or directly exploring the employee's work performance and conduct.
In the last option, the supervisor may ask or remind the employee about the consequence of poor performance; if he or she is being rewarded for poor or nonperformance; if performance matters to him or her; if there are health or stress factors conducing to his or her poor or low-level performance; or if there are external stimuli behind it. Armed now with the different angles…
Brown, J. (1992). How Would You Handle These Prickly Management Problems? Medical Laboratory Observer: Nelson Publishing. http://www.findarticles.com/p/articles/mi_m3230/is_n11_v24/ai_13806643
Business Wire. (1999) a.M. Best Company Says Technology Can Solve Insurance Management Problems. Gale Group 2000. http://www.findarticles.com/p/articles/mi_m3MKT/is_n78_v97/ai_56542486
Day, CM. (1987). Three Diagnostic Clues to Management Problems. Medical Laboratory Observer: Nelson Publishing. http://www.findarticles.com/p/articles/mi_m3230/is_v19/ai_5118836
Heisler, DL. (1989). The Wrong Response to Today's Problems. American Metal Market. Reed Business Information. http://www.findarticles.com/p/articles/mi_m3MKT/is_n78_v97/ai_7565287
Management and technology are opposite sides of the same coin essential in the operating and maintaining a business. Today's society, companies must have the proper mix of these two elements to operate effectively. However, good companies do not forget their most important commodity, which is the human capital. Unfortunately, too often this is the forgotten commodity. Technology changes, but people in many ways remain the same. The author found this out personally in a work experience selling Google online ad word ads that led to their being dismissed. While this did not reflect directly on the employer, it does illustrate how events that are sometimes beyond the employer or the employee's control can affect the delicate balance between people and technology in the workplace.
Any good manager will confirm the need for the latest technology balanced by the best leadership. This balance makes for the best opportunity to improve…
Drezner, D. (2004). The outsourcing bogeyman. Foreign Affairs, 83(3), 22 -- 34.
Hines, K. (2012, Jaunary 12). Seo outsourcing: When to list. Retrieved from http://searchenginewatch.com/article/2140756/SEO-Outsourcing-When-to-Listen-to-or -
India outsourcing inc. (2012). Retrieved from https://www.odesk.com/companies/India-Outsourcing -
This means, assessing where the company is currently sitting, examining the various obstacles that are standing the way of achieving the objective and what possible solutions can used to overcome these obstacles. Once this has been identified, you want to begin taking the different solutions and implementing them. This requires that all managers, work together in making an effort to change the work environment for the better. Where, they will embrace of all the different opportunities as a way to increase productivity within an organization. (Gerhart, 1995) Once, there is agreement on how to move forward, managers must begin communicating what is taking place with employees by addressing those issues that are most important. In the case of communication and employee needs, managers would need to conduct regular meetings with employees, discussing a whole host of issues that could be affecting performance. This means that managers must be proactive, where…
Common Workplace Problems and Solutions. (2010). Retrieved March 21, 2010 from Work Expert website: http://workexpert.co.cc/commonworkplaceproblems/
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Clinch, G. (1991). Employee Compensation and Firms Research and Development Activities. Journal of Accounting Research 29 (1). 59 -- 78. Print.
Gerhart, B. (1995). Employee Compensation: Theory, Practice and Evidence. Cornell University.
Since, this one lacks structure means that many employees can become confused about their responsibilities. Once this occurs, it can often lead to employee issues, where this confusion can become an issue of contention between the staff and management. As management is telling them to engage in particular activity, yet they don't understand why they are doing such tasks. Over time, this can cause moral to drop as those employees who do not thrive under such a system, begin to lower the overall positive attitude in the work environment. ("Contingency Theory," 2010)
Despite some of the obvious weaknesses, the contingency theory is effective for those organizations that are small. This is because the in formalized structure allows managers / owners the opportunity to adapt to changes that are occurring in real time. Where, they can use their experience and common sense to adjust to various business conditions. As a result,…
Building Emotional Capital. (2004, June 24). Retrieved April 10, 2010, from Executive Education website: http://executive.education.insead.edu/programme/documents/Nissan_004.pdf
Contingency Theory. (2010). Retrieved April 9, 2010, from Values-Based Management website: http://www.valuebasedmanagement.net/methods_contingency_theory.html
Babineck, M. (2006, March 13). The Enron Trial. Retrieved April 10, 2010 from Chron website: http://www.chron.com/disp/story.mpl/special/enron/3718892.html
Bissonette, Z. (2008, August 1). How Does General Motors CEO Rick Wagoner Still Have a Job. Retrieved April 10, 2010 from Blogging Stocks website: http://www.bloggingstocks.com/2008/08/01/how-does-general-motors-ceo-richard-wagoner-still-have-a-job/
Managing Diversity in the Workplace
The modern business environment is marked by numerous people-oriented variables brought to organizations. These variables include gender, race, age, and religion, and socioeconomic background, regional and national origin. All these factors form the current workforce in the market place. Diversity is widely recognized as one of the world's greatest strengths. Diversity continues to affect the society and the organizational workforce in the process of shaping the 21st century workforce (Konrad, 2006). Organizations appreciate individual sensitivity and differences to enable them discharge the organizational mission. Sensitivity and training on diversity focuses on changing valid standards and expectations of people. This paper gives details on understanding diversity. Although the scope is limited, it highlights how the understanding of diversity is a challenge in managing the current workforce. It remains a fact that the contemporary workforce does not have the same desires as the previous workforce.
Albrecht, M.H. (2011). International HRM: Managing diversity in the workplace. Oxford [u.a.: Blackwell.
Cornelius, N. (2012). Building workplace equality: Ethics, diversity and inclusion. London: Thomson Learning.
Dansby, M.R., Stewart, J.B., & Webb, S.C. (2011). Managing diversity in the military: Research perspectives from the Defense Equal Opportunity Management Institute. New Brunswick, NJ: Transaction Publishers.
Jackson, S.E. (2012). Diversity in the workplace: Human resources initiatives. New York: Guilford Press.
Therefore, it is important that they understand the influence of violence on their behavior.
The most important objectives of this campaign are represented by:
Increasing awareness on this issue
Improving the activity of authorities in such situations
Changing violent behaviors
The resources that the campaign is based on are represented by supporters, reputation from other campaigns, and the help of authorities. It is important that the campaign benefits from an increased number of supports. This is because they can help promote the campaign and its objectives. The reputation from other campaigns is intended to attract a higher number of sponsors. The success of this campaign relies on the relationship between the ed Cross and the authorities in these countries.
The targets of this campaign are represented by:
People that observe violent behavior in others
People that practice such violent behaviors
There are several messages addressed by the campaign. The…
1. Annual Report (2010). ICRC. Retrieved March 9, 2012.
2. Kimbarovsky, R. (2009). 10 Small Business Social Media Marketing Tips. Retrieved March 9, 2012 from http://mashable.com/2009/10/28/small-business-marketing/ .
3. Guion, M. (2008). Internet Usage Gaps in Developing Countries: Challenges and Solutions. InfoTech. Retrieved March 9, 2012 from http://it.tmcnet.com/topics/it/articles/36595-internet-usage-gaps-developing-countries-challenges-solutions.htm .
The change in the world structure population and the trend of migration of people from developing to developed countries raises critical issues that no company can ignore. Demographic changes are already influencing human resource and other departments of companies across major cities of developed nations like Japan, United States and German (Florian Kohlbacher, 2010). Demographic, therefore can be defined as the study of composition of social entity in terms of its members attributes which includes such factors such as gender, age, ethnicity, occupation, seniority, salary level and marital status (Kirton. Greene 2011).
However, during times of global economic and financial crisis, many companies usually deal with issues that seem to be more urgent, but with demographic change the issue is more complex, for example German's companies doing business in Japan need to face the challenges of demographic change in Japan population if they want to be successful in…
Resources in Latin America,
An Agenda for International Leaders book third edition
(2010). A Demographic Analysis -- Part II: Recruitment and Retention Issues
In the P & C. Insurance Industry In Canada
Constantinos, Fotakis (2010). DEMOGRAPHIC AGEING, EMPLOYMENT GROWTH
What are the benefits of a comprehensive control program? If you were advising this corporation, what would be the specific benefits for them?
The benefits of a comprehensive internal control program include: the ability to monitor for unusual activities and it will increase vigilance. This will help to prevent fraud by providing actuaries with an actual way of discovering when these events are occurring through early detection. It is at this point that the negative impact on the firm and various stakeholders can be minimized. (Silverstone, 2011, pp. 14 -- 16)
Once this has been consistently implemented, is when it will have an impact on the entire organization by creating an atmosphere that is looking for these issues. When different staff members are actively involved in the process, this will make it difficult to be able to conduct any kind of fraudulent activities. In the future, this will…
Biegelman, M. (2012). Executive Road Map to Fraud. Hoboken, NJ: Wiley.
Bizmanualz. (2002). Accounting and Book Keeping Procedures. New York, NY: Routledge.
Goldman, P. (2011). Financial Services Anti-Fraud Risk. Hoboken, NJ: Wiley.
Silverstone, H. (2011). Forensic Accounting. Hoboken, NJ: Wiley.
Still, since it is looking to sell a property asset that is not their main residence, they will be required to pay a capital gains tax, in the amount of 18 per cent (Direct Gov). For an estimated retail price of £150,150, and a tax rate of 18 per cent, Olly Lloyd would have to pay £27,027 in taxes.
For the new employment contract, Lloyd would have to pay taxes in the amount of £5,281. The sum is decreased significantly by deductions adherent to contributions made by Olly to the pension funds (Listen to Taxman).
c) Suggestions for financial management
Leone Lloyd-Cardle is, without a doubt, facing severe problems. In order to restore the responsibility and stability of her financial decisions, the following financial management recommendations are made:
Discussing the problem with her husband. Having reached such a high level of debt indicates severe problems which cannot be overcome by…
Davis, E.P., 2009, Financial stability in the United Kingdom: banking on prudence, OECD Economics Department Working Papers, No. 717, http://www.ephilipdavis.com/uk%20financial%20stability%20oecd.pdf last accessed on December 19, 2011
Inmann, P., 2008, Traders predict house prices will fall by 50% in four years, The Guardian, http://www.guardian.co.uk/business/2008/jun/09/housingmarket.houseprices last accessed on December 19, 2011
2009, Residence, domicile and the remittance basis: operation changes, HM Revenue and Customs, http://www.hmrc.gov.uk/briefs/income-tax/brief1709.htm last accessed on December 19, 2011
2011, Tax liability, Investopedia, http://www.investopedia.com/terms/t/taxliability.asp#axzz1gxx7hXX1 last accessed on December 19, 2011
eports from medical center services and committees concerning patient incidents are used to develop appropriate interventions.
Trended data of patient incidents can point to shift and date where most incidents occur.
A 50% reduction in the number medication errors of all types over the next 12 months.
Goals and Objectives to Facilitate Outcome
The overarching goal of this program would be to reduce the number of medication errors in general and among those wards/shifts with the highest numbers of medication errors over the past 12 months. The objectives in support of this goal include:
1. Developing awareness campaign materials such as locally prepared newsletter articles, posters and brochures concerning the goal to reduce medication errors.
2. Conduct a medication error theme seminar that provides basic guidelines for avoiding medication errors (the "5 Ps").
Translation of Goals and Objectives into Policies and Procedures
The above-described goals and objectives would…
Jorm, C.M. & Dunbar, N. (2009, August). Should patient safety be more patient centered?
Australian Health Review, 33(3), 390-395.
Tillman, P. (2013, January 7). U.S. Department of Veterans Affairs. Retrieved from http://www.
The Federal Government, if it creates a program and expects local governments to comply, must provide funding for those programs. Today, there is much more terror awareness, and people are demanding higher levels of security and preparedness. The policies that enhance local response are now seen much more favorably by voters and by the government, and so, there is a heightened interest in making sure these programs are funded, maintained, and ultimately successful in reducing the terrorist threat while ensuring response will be more coordinated and efficient. The 9/11 attacks make it clear terrorism is more of a threat than ever, and initially, local governments will have to be the first responders and managers. Emergency management has changed since the attacks, and the people want to know they can rely on emergency management to get the job done when necessary, and has the funding to make sure that happens.
Farazmand, a. (2001). Handbook of crisis and emergency management. New York: Marcel Dekker, Inc.
(NHS Institute for Innovation and Improvement, 2008)
The Angiotensin-converting enzyme inhibitors are stated to be "recommended as first-line treatment in all people with left ventricular systolic dysfunction (LVSD) "with or without symptoms of heart failure." (NHS Institute for Innovation and Improvement, 2008) Additionally it is stated that strong evidence exists that ACE inhibitors "...increase life expectancy in people with LVSD and reduce the risk of hospitalization -- the effect is greatest in those with more severe LVSD or more severe symptoms, but benefit occurs for all degrees of severity." (NHS Institute for Innovation and Improvement, 2008)
Prescribed for individuals who are intolerant of ACE inhibitors due to cough are
Angiotensin-II receptor antagonists which provide an alternative to angiotensin converting enzyme (ACE) inhibitors." (NHS Institute for Innovation and Improvement, 2008) There is stated to be evidence that AIIRAs supports life expectancy improvement and symptoms for those with heart failure due to…
Clinical Practice Guideline for Heart Failure Due to Left-Ventricular Systolic Dysfunction (2000) Kaiser Diagnostic and Treatment Documents. February 2000. Online available at: http://*****/cajud/heart/leftven.html
Heart Failure: Age from 16 Years Onwards (2008) Clinical Knowledge Summaries. NHS Institute for Innovation and Improvement. Online available at: http://www.cks.nhs.uk/heart_failure_chronic/evidence/references#
NHS Confederation and BMA (2005) New GMS contract. Department of Health. www.dh.gov.uk.
NICE (2002) Guidance on the use of nicotine replacement therapy (NRT) and bupropion for smoking cessation. Technology appraisal no.39. National Institute for Health and Clinical Excellence. www.nice.org.uk [Accessed: 19/06/2007]. [Free Full-text]
Management Issues and Practices
James Strong, the former CEO and managing director of Qantas Airlines, twice sat on the panel convened at the Sydney office of CPA Australia to select those who would be recognized for the annual 40 Young Business Leaders list. Strong believed in the importance of nurturing young talent and threw himself wholeheartedly into leading much of the discussion among prominent leaders from all over the globe. Criteria for entrants included "the ability to land a top job, develop others and get the most from a team, and leading by example was also a must-have attribute" ("CPA Australia," 2014). To provide the scope and depth of the list-building endeavor, it is informative to explore the names of other participants on the panel, and to match them to the criteria they articulated for entrant evaluation. Here is a quick run down: James Strong looked for entrants who had…
40 young business leaders. In the Black. 2014 CPA Australia Ltd. Retrieved from http://www.itbdigital.com/lists/40-young-business-leaders-2013/
Bennis, W. (1997). Managing people is like herding cats. Covey Leadership Center.
Braithwaite, J. & Mannion, R. (2011). Managing change. In K. Walshe & J. Smith, Healthcare Management, pp. 830-861. New York, NY: McGraw-Hill Education.
Cummings, G.G., McGregor, T., Davey, M. Lee, H., Wong, C.A., Lo, E., Muise, M. & Strafford, E. (2010). Leadership styles and outcome patterns for the nursing workforce and work environment: A systematic review. International Journal of Nursing Studies, 47(3), 363-385. doi: 10.1016/j.jnurstu.2009.08.006.
History of Reebok
he company of Reebok started in England in around 1890 to provide shoes which could help athletes run faster. he cleated running shoes were developed by Joseph William Foster and he had then started a company to make hand-stitched athletic shoes for the runners of that time. he enterprise continued in that manner and started with the name of Reebok International due to the starting of a new company by the grandsons of JW Foster. he name was taken from the name of an African gazelle. he company came to USA in 1979 when Paul Fireman bought an exclusive license for distribution of Reebok in North America. From the beginning itself, the products were the most expensive, and were being sold for $60 a pair even in 1979. he sales increased over time, and became $1.3 million in 1981, and then the production capacity of…
The international sales of Reebok were organized from the corporate office in Canton, and this office directly controlled sales in Latin America. The operations in Europe were controlled from the offices in Lancaster and London in England, as also the sales in the Middle East and Africa. There were wholly owned subsidiaries for marketing the Reebok branded products in Austria, Belgium, France, Germany, Ireland, The Netherlands, Italy, Poland, Portugal, Sweden, United Kingdom, Japan and South Korea. There were also majority owned subsidiaries for India, Mexico, and Spain. There were also 26 independent distributors and two joint ventures in which the company had minority interest. The entire effort marketed Reebok products in 170 countries and territories. During 2001, the total sales from international operations reduced to $1.170 billions from the previous year's figure of $1.176 billions. This was mainly due to weakening of the currencies against the dollar.
What are Reebok's and the industry's advertising and public relations strategies?
It has been stated earlier that the main strategy for all American sports footwear company has been to depend on celebrity endorsements, apart from New Balance. Even they had tried it initially. New Balance advertising featured unknown athletes and was generally released in special magazines like Outside, New England Runner and prevention as also on cable TV channels like CNN, the Golf Channel and A&E. The main slogan of the company is 'Achieve New Balance' and the slogan has not changed in five years. The headlines for the advertising are also different and like 'Life sucks go for a run'. The media strategy is clearly targeted at older people. This is the reason for Reebok to worry as the main buyers for Reebok are older people and kids who cannot spend $80 to $90 for a pair of shoes. Will New Balance finally upset the Reebok balance?
This also includes making sure that bias is not an influence in the decision making process.
Change is often brought about by internal and external factors. The desired change in any organization cannot be brought about without implementing organizational change strategies. The entire process requires assessing, planning, implementing, benchmarking and keeping an eye on the goals and objectives of the organization. To bring about the preferred changes a strong, secure and motivated leader is necessary. In this fast paced world where each and every company fights to survive and grow, the leader must be able to expand vision and unite the organization. Adjusting to new competitive and market demands is a significant instrument for both organizational and personal survival. To bring about a desired change in an organization careful formulation of organization change strategy in order to address the key variables that affect the change outcome is required (Strategies…
Allwood, C, & Salo, I 2012, 'Decision-making styles and stress', International Journal of Stress Management, 19, 1, pp. 34-47, viewed 21 March 2012.
By, R 2005, 'Organisational Change Management: A Critical Review', Journal of Change Management, 5, 4, pp. 369-380, viewed 21 March 2012.
Decision Making Confidence. 2012. A Variety of Rational Decision Making Models. [ONLINE] Available at: http://www.decision-making-confidence.com/rational-decision-making-models.html . [Accessed 21 March 12].
National Defense University. n.d. Strategic Leadership and Decision Making. [ONLINE] Available at: http://www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt1ch4.html. [Accessed 21 March 12].
These are contained in the Enterprise Operations Center framework. The center has reach to the group of specialized telecommunication commercial and federally concentrated focused professionals within the CSC. These groups of individuals have thousands of certifications for operating Cisco, Microsoft, Sun, Nortel, Ayaya and many other types of equipment that assists any networking or telecommunication requirements of clients who are working with the Center. (Enterprise Network Managed Services Center of Excellence)
In order to entail the network-wide maintenance at the fingertips, Aglient's Network Troubleshooting Center -- NTC indicates a great leap ahead in the management of enterprise-wide networks. NCT includes a centralized view of network health achieved from various sources, including MON and SNMP and from the same console, centralized expert troubleshooting of remote problems applying distributed network analysis tools. The primary advantages are increasingly lesser respond and fix times and greatly lessened operational costs from both declined engineer travel…
Centralized Troubleshooting of Distributed Networks" Retrieved at http://www.phoenixdatacom.com/ntc.html . Accessed 28 August, 2005
Control your network: Why You Need IP Address Management" (July, 2002) Retrieved at http://www.checkpoint.com/products/downloads/Control_Your_Network.pdf?offer=wiwptAccessed 28 August, 2005
Enterprise Network Managed Services Center of Excellence" Retrieved at http://www.csc.com/aboutus/lef/mds68_off/enterprisenetwork.shtml . Accessed 28 August, 2005
Enterprise wide security on the Internet" Retrieved at http://www.newsviews.info/techbytes03.html. Accessed 28 August, 2005
Management Account in the Public Sector and Management Accounting in the Private Sector: A Comparative Review
The late 20th and early 21st centuries have brought increasing change to almost every country in the world, Australia included. Globalism describes, in fact, the increasing unification of the world through economic means (reduction of trade barriers, support of international trade, and mitigation of export and import quotas). They goal for globalization is to increase material wealth and the distribution of goods and services through a more international division of labor and then, in turn, a process in which regional cultures integrate through communication, transportation and trade. The overall theory is that if countries are tied together cooperatively economically, they will not have needed to become political enemies. Additionally, the idea of globalism and international trade has changed the way Australian's view public and private businesses and the opportunities afforded them because of investment,…
Alexander Performance Management, Inc. 2004, Private vs. Public Sector, viewed May 2012, .
Broadbent, J & Laughlin, R 1988, 'Public Private Partnerships: An Introduction', Accounting, Auditing and Accountability Journal, vol 16, no. 3, pp. 332-41.
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Funnell, W & Cooper, K 1998, Public Sector Accounting and Accountability in Australia, University of New South Wales Press, Sydney.
Managing Exchange ate isk
For a number of multinational corporations, currency fluctuations can pose an extreme risk for them. This is because of sudden changes and dramatic amounts of volatility inside the marketplace can have a negative effect on their bottom line results. When this happens, there is a realistic possibility that these challenges could negatively impact their financial position and ability to compete inside many different markets. (Berger, 2011)
In the case of Fed Ex, the company has operations around the globe and is one the larger overnight package delivery services. This means that sudden shifts in the currency could negatively impact their earnings. To fully understand the overall scope and the way they are able to deal with these challenges requires focusing on how this impacts their operations, options financial managers can use to manage it and the benefits / drawbacks of these strategies. Together, these elements will…
The most recent trajectory for China's economy has been notable for its absence of emphasis on heavy industry. Mao's original plans focused on heavy industry the major driver of Chinese economic growth. Deng, too, had wanted to build out China's capacity in steel and heavy manufacturing industries. In recent years, service industries and light manufacturing have taken a more prominent role in the Chinese economy. The sense is that during the first years of the reforms, it was essential for China to build out its industrial capacity. Having done that, the only role left is to leverage the heavy industry infrastructure in order to help build out the fledgling service industry.
It was the heavy industry that facilitated productivity growth in China in the past couple of decades. Productivity has contributed 13.5% of China's economic growth since the early 1930s (u, 2003). Substantial improvements in infrastructure and technology were able…
Review relevant background information.
During this step you are collecting information about what types of special skills may be required. For example, does the job have you obtaining some kind of license or permit? At the same time you would look at the financials of the business and industries they are in.
Select representative positions.
This is when you are sampling the different job openings in the field and are studying what the majority of employers are looking for.
Analyze the job
During this step you are conducting your initial canalization to: determine the abilities and skill sets for the position. This is based on looking at news of the company and trying to gain insights as to what the work environment is like.
Verify the analysis
During this step you are determining if the analysis that was conducted was correct. This will help to ensure that any kind conclusions…
Advantages and Disadvantages of Surveys. (2011). Colorado State University. Retrieved from: http://writing.colostate.edu/guides/research/survey/com2d1.cfm
Global Engagement. (2011). USDA. Retrieved from: http://www.csrees.usda.gov/nea/international/in_focus/intl_if_assignments_faqs.html
What is Telecommuting. (n.d.). CRPC. Retrieved from: http://crpc-la.org/crpc/documents/ridesharing/toolkit/5.0/5.09%20%20BRACS%20-%20How%20to%20Start%20a%20Telecommuting%20Program.pdf
Bahiri, M. (2011). Mandated Benefits. About.com. Retrieved from: http://healthinsurance.about.com/od/reform/a/mandated_benefits_overview.htm
For the most part, information is processed in similar ways by the different browsers. Firefox is my default browser, and I am familiar with how it processes information. I have NoScript activated, so Firefox processes data through this filter that blocks unwanted and hidden scripts from the computer. The two browsers with which Firefox is being compared are Internet Explorer and Safari.
In general, the more basic the webpage the more basic the browser is with respect to the way it processes information. There are few differences in the way that pages are rendered, for example, so most pages look the same. Firefox will block out some pop-ups and other unwanted things more effectively than the other two. The speed at which the browsers process the information varies, however, with Internet Explorer being noticeably slower.
When moving on to different functions, there are some interesting things that come up.…
Influence on organization
Influence can be defined as "a power to affect persons or events especially power based on prestige…" (wordnet, 2011). It is due to influence that in an organization many may like a particular individual in a department or a particular manager and not the other.
There are nine ways according to Johannsen (2011) that a leader can exert influence on others in an organization. The nine ways can be discussed in brief as follows;
Influence with authority; is one that comes due to the position the person exerting the authority holds. It is top-bottom and is based on obedience like patience to doctor due to authority
Influence by coaching; where one provides new knowledge and skills and in the process influence them in the organization. This may also involve mentoring and also teaching.
Influence by persuasion; this has been used for long time in history. It…
Johannsen M. (2011). How To Influence People: Understanding The Nine Spheres of Power.
Retrieved March 5, 2011 from www.legacee.com/Info/Leadership/Influence.html
Stephen P.R. And Timothy A. J, (2007). Organizational Behavior. 12th Ed. Prentice Hall;
Pearson Education, Inc.
To protect each party various stipulations of the agreement will define specific instances when it is valid. These different elements are important, because they are showing how these provisions are designed to safeguard both parties and provide added levels of support for a particular product / service. As a result, there are several different components that are a part of an effective service guarantee to include: they clearly state the terms / conditions, they are fair and they list the specific benefits both sides will receive. (Fabien, 2005, pg. 33) (Hart, 2000, pg. 4) (Kau, 2006, pp. 101 -- 111)
The service guarantees that we will be examining include: PG & E. And Travelocity. In the case of PG & E, they are clearly stating what customers should expect and the conditions when this agreement will not be applicable. This significant, because the guarantee is considered to be…
Service Guarantees. (2011). PG & E. Retrieved from: http://www.pge.com/myhome/customerservice/serviceguarantees/
Travelocity Price and Service Guarantees. (2011). Travelocity. Retrieved from: http://leisure.travelocity.com/Promotions/0,,travelocity%7C4818%7Cmkt_main,00.html
Fabien, L. (2005). Design and Implementation of a Service. Journal of Services Marketing, 19 (1), 33.
Hart, C. (2000). Uncovering Customer Value. Marketing Management, 9 (1), 4.
Management class 494, I Executive Summary case title Nascar: A Branding Success. Marketting Strategy book O.C. Ferrel, I international student, I write summary formal words make an international student essay IA, I sounds weird write Executive summary a I write.
NASCA executive summary
NASCA, short for The National Association for Stock Car Auto acing, is a relatively small size firm, but which also has an increased importance within the national and international auto racing events. The success of the organization is based on several key features, including the dedication of the staff members to high quality operations and services, the wide reach of the company outside the geographic borders, but also, the strength of its marketing approach.
The marketing team of NASCA is highly skilled and qualified, and, along the years, has produced some of the more successful measures to attracting the attention of the audience, as well as its…
Ferrell, O.C., Hartline, M., 2010, Marketing strategy, 5th edition, Cengage Learing
It is important that managers of virtual employees understand their employees' circumstances, in addition to working to make sure that employees know the expectations of the company. This leads to the third problem -- keeping virtual employees in the loop. Just as it may be difficult to contact virtual employees from time to time, it may be difficult for virtual employees to feel as if they are kept in the loop with what the company is doing, goals, and new expectations.
In order to solve these problems, it is apparent that communication among businesses and virtual employees must be improved. Businesses should make an attempt to do this through mandating certain "check-in" times with their virtual employees, in addition to appointing a specific member of management to deal with these employees. By following these suggestions, businesses will find it much easier to manage the one of the benefits of the…
Managing Behaviors & Teaching Social Skills
Antisocial behavior in schools in on the rise and has become a concern in school systems, from both a learning perspective and from a safety perspective, as well. Previously, schools have dealt with such behaviors using punitive measures such as expulsion, or even law enforcement measures to attempt to discourage youth from behaving in an undesirable manner. These programs have had little or no effect on curbing behavior problems in schools. Second Step and Boys Town are programs, which implement a positive approach to behavior management. These programs teach youth alternatives to violence and stress problem solving, coping, and conflict management. These programs have had considerably greater success than their predecessors. This research will qualitatively explore the theoretical issues behind the success of these two programs and take a critical look at them to explore ways in which they may be further improved for…
Butterworth, F. (1998, July 26). Why the South's murder rate is so high. The New York Times on the Web. ( http://www.nytimes.com )
Capra. F. (1996). The Web of Life. New York: Anchor Books.
Carlson, N.R. (1994). Physiology of behavior. Boston: Allyn & Bacon
Cohen, D., Nisbett, R.E., & Bowdle, B.F. (1996). Insult, aggression, and the southern culture of honor: an "experimental ethnography." Journal of Personality and Social Psychology, 70, 945-960.
Management and Organizational Development
CHAPTE V - SUMMAY ESULTS
Fresno County Department of Children and Family Services emancipates twenty and thirty eighteen-year-old foster children each month. These children face many challenges as they work through a transition into the adult, working world. Children in a foster care setting have not had the stability needed for them to develop the life skills necessary to adjust to life on their own. Many of the emancipated youth have either not graduated from high school, nor hold a G.E.D. certificate. In addition, they do not have adequate basic living skills.. The youths typically do not have employment, nor have they built a history during their teen years of successful part time entry level jobs.
The housing experiences of these children, as they have moves from home to home, have not taught them the basic skills needed to keep a home, or apartment. These young…
director for this program, recommended by his or her peers from within the foster care system. This person should be someone who has demonstrated a high level of commitment to the foster care system, and has a track record of frequently going "above and beyond" the normal course of daily activities in order to benefit the well being of children in the system.
Funds for an additional training program to teach foster care workers about the benefits of mentoring relationships.
Standards, goals and objectives must be written for the Mentor, and for his or her case worker to follow and use as guidelines for the ongoing relationship
Connection event planning. Location, supplies, budget for event foods, decorations, and other ambiance.
In the long-term, we need to focus on improving the financial performance and improve out financial position. Based on the brief market analysis, we identified those products that are more popular among consumers and the type of consumers we should address these products to and we will try to focus on them. We will also take under consideration the cost structure of our production and try to focus on those products for which the ratio of costs to sales is the lowest. The marketing department will run a more thorough analysis on market structure, cost structure and consumer behavior so that we get more accurate signals of market changes, because it seems that the market is becoming more dynamic every day. In terms of boat shows, we will continue to participate to most events Yellowtail participated in the past, while trying to strengthen our relationship with existing suppliers and develop…
He or she is also entitled to proper medication to deal with the disease.
It's not just the responsibility of medics to offer health care but the family members of the sick too play a very important role in caring about health. y accompanying the sick person to hospital and administering the prescribed medicine at home. As well, family members offer support by praying and giving the sick member company. Did you know that even loneliness is a health hazard.
Quality health care is individual responsibility. Every individual is supposed to make sure they have the best health always. Contagious diseases should be avoided at all costs, however, should we contact them then we should care for ourselves. A sick person should maintain bodily cleanliness and eat the right foods. Ones health should not also cause harm to neighbors at home and in public. Global concerns are also rising quickly…
Baum F (1998).The new public health: an Australian perspective, Oxford University Press,
Mannion R, Konteh F, Davies H (2008) Measuring culture for quality and safety improvement: a national survey of tools and tool use, Quality and Safety in Health Care (in press).
Mannion R, Davies H, Marshall M (2005) Cultural attributes of 'high' and 'low' performing hospitals. Journal of Health Organization and Management 19(6):431-9.
Soliciting more suggestions about how to improve the company from employees will make workers feel as if the company has a personal investment in their output, and that they can make a valuable commitment to the overall mission of the company. Having a clear sense of corporate identity can make workers feel as if they are motivated to improve the company as a unit instead of merely seeing the company as a vehicle of self-advancement. Many of the dissatisfactions articulated by the company relate to understandable individual concerns, such as the lack of personal time, overwork, promotions, and equitable pay. These all suggest that the company comes up lacking because it does not invest in workers, thus workers do not invest themselves in it.
"Herzberg, Mausner, and Snyderman (1959) identified factors such as achievement, recognition, responsibility, advancement, and personal growth which, when provided as an intrinsic component of a job,…
Hill, Roger. (1996). The Work Ethic and Industrial Management. History of the Work Ethic
Retrieved May 2, 2009 at http://www.coe.uga.edu/workethic/him.html
Economies of scale reflects a situation where the cost of something declines when more is produced. With larger quantities, bargaining power increase, and there are opportunities for greater systems efficiency. Economies of scope reflects a cost saving when a company produces two or more goods (The Economist, 2008). For example, if McDonalds only produced Big Macs, it would be inefficient because there is not enough demand for those to keep the restaurant busy. By adding other products, the restaurant can become more efficient because it is working closer to capacity and there are always customers.
Transaction costs are the costs associated with a transaction. In some cases, there are fees and commissions that have to be paid in order to do something. Those costs do not add any value in themselves, but they are costs that are necessary to doing the transaction.
Economic Value Added (EVA) is basically the…
IFM (2015). Porter's generic competitive strategies. University of Cambridge. Retrieved July 10, 2015 from http://www.ifm.eng.cam.ac.uk/research/dstools/porters-generic-competitive-strategies/
Porter, M. (2008). The five competitive forces that shape strategy. Harvard Business Review. Retrieved July10, 2015 from https://hbr.org/2008/01/the-five-competitive-forces-that-shape-strategy
The Economist (2008). Economies of scale and scope. The Economist. Retrieved July 10, 2015 from http://www.economist.com/node/12446567
Subramaniam, N. (1999). The European automotive industry. Tripod. Retrieved July 10, 2015 from http://cometonada.tripod.com/segmentation.htm
Management of Casinos
The history of gambling in the United States consists of three periods, called waves. During these periods, laws and social standards vacillated from prohibition to regulation and vice-versa (Dunstan 1997).
The first wave was during the colonial era from the 1600s to the middle of the 1800s when early colonists had a vastly different attitude towards gambling. These colonists were the Puritans and the English who established their individual communities, where their distinct values were observed and lived. The Puritans, prominently in the Massachusetts ay Colony, prohibited gambling, the possession of gambling items (cards, dice, gaming tables) and even dancing and singing. This rigid behavior, however, relaxed the following year to allow innocent gaming as recreation, but not as a trade or profession. The English, in contrast, not only allowed it but indulged in gambling as a harmless and popular diversion (Dunstan). Gambling was further enhanced by…
Best Gambling Games. Beginning Gambling History. http://www.best-gambling-games.com/gambling_history.html
Dunstan, Roger. History of Gambling in the United States. California Research Bureau: California State Library, Jan 1997. http://www.library.ca.gov/CRB/97/03/chapter2.html
Irwin, Arthur E. Your Casino's Chief Financial Officer, an Important Regulatory Ally. Gaming Regulation News, Winter 1997-98
KPMG. The New Imperative: Customer Centric Management, a real estate report. Ideas and Trends, KPMG Peat Marwick LLP, 1998
" (Kotler and Lee 2005, p.3). Since this study was published, the contributions have steadily increased making CS an integral part of every major company today.
A report by Price Water Cooper House in 2010 shows that the CS initiatives and reporting has increased despite the sagging economy and this points to a positive change in the mindset of the management of companies. "PWC explains that such reports have become critical to a company's credibility, transparency and endurance." (Business & the Environment 2010, p.5). The reduced role of the Government in business circles is only going to further increase this trend because companies feel they have an obligation to the society at large and they want to make this country a better place for living. All this is done out of their own interest and initiative rather than any force by any external institution. Also, many companies understand the significance…
Associated Press. 2011, February 25. State and Local Budget Cuts are slowing the U.S. Economy. Fox News. [Online] Available at: http://www.foxnews.com/us/2011/02/25/government-budget-cuts-pose-threat-recovery / [Accessed 27 March 2011]
No Author. 2011. Political Conditions. United States Country Review. 1(5). pp29-258.
Kotler, Philip; Lee, Nancy. 2005. Corporate Social Responsibility: Doing the most good for your company and your cause. New York: John Wiley and Sons.
BSD Global. 2011. Corporate Social Responsibility. International Institute for Sustainable Development. [Online]. Available at: http://www.iisd.org/business/issues/sr.aspx [Accessed 27 March 2011]
The Facebook page must incorporate a means to provide customer feedback. Hence, the Facebook page will feature a feedback form. It will also accept messages so that customers have another channel to send administration suggestions and constructive comments.
5.1 enefits of Facebook Page
Facebook pages provide numerous benefits. For example, the Facebook platform supports UserVoice, an externally hosted feedback forum (lack, 2012). lack (2012) states, "Another approach to getting customer feedback on an ongoing basis is to use a hosted feedback forum such as UserVoice."
5.2.1 Development and Management Costs
Facebook does not charge a fee for the Facebook business page service. Furthermore, design, development, and deployment of a Facebook page social campaign is relatively inexpensive. For example, Constant Contact, a third party Facebook page developer, charges about $50 for a site with about 5,000 to 10,000 fans (Constant Contact, 2012).
5.2.2 Marketing Costs
AP Alert Presence 2012, Best hospital pages- childrenl hospitals, accessed 30th April 2012, .
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Management Analysis of JCPenney
One of America's iconic department store fixtures is J.C. Penney which has provided American consumers with a wide range of family clothing and other merchandise for more than a century. In recent years, though, JCPenney has been experiencing some difficult times as its core market continues to be eroded by competitors and an aging business model. This paper provides a review of the relevant literature to develop a description and history of the company, its recent financial performance and to identify some of the managerial decisions that were made in response to changes in its market or competitive environment by JCPenney in recent years. A summary of the research and important findings concerning these issues are presented in the conclusion.
Description and History of the Company
According to JCPenney's promotional literature, "More than a century ago, James Cash Penney founded his company on the principle of…
About us. (2013). JC Penney. Retrieved from http://www.jcpenney.net/About-Us.aspx.
Company profile. (2013). Yahoo! Finance. Retrieved from http://finance.yahoo.com/q/pr?s=
Elasticity of demand. (2012). BusinessDictionary.com. Retrieved from http://www.
A competitive advantage can be founded on expenditure or separation. Michael Porter recognized three industry independent general strategies from which the company can choose (the Strategic Planning Process, 2010).
The chosen strategy is put into practice by way of programs, budgets, and measures. Execution entails organization of the company's capital and inspiration of the employees to attain goals. The manner in which the strategy is put into practice can have an important impact on whether it will be victorious. In a big corporation, those who put into practice the strategy likely will be dissimilar individuals from those who devised it. Therefore, concern must be taken to speak about the strategy and the motive behind it. If not, the execution might not do well if the strategy is not understood or if lower-level supervisors resist its execution because they do not understand why the particular strategy was chosen (the Strategic Planning…
Basic Description of Strategic Planning. (n.d.) Retrieved February 21, 2011, from Web site:
Shapiro, Janet. (n.d.). Strategic Planning Toolkit. Retrieved February 21, 2011, from Web site:
"What Katrina showed us was how we can use our size and resources to do something very good." Inspired by its role in helping Katrina victims, Wal-Mart looked at the impact a company its size could have throughout the world on a daily basis if it embraced corporate social responsibility (CS)" (Ferdinand, 2007). But despite of this, a certain level of accommodation continues to exist.
The accusations brought to the supermarket chain are endless and they are likely to continue in the future as well. But the company has fought hard to counteract the harmful effects. Their best defense has been built on arguments such as:
Wal-Mart associate (employee) makes $17,000 per year and he is free to look for another job if he is dissatisfied
The company offers low prices, allowing as such the population to increase its savings and live a better life
The company obeys by…
Anderson, J.W. Jr., 1989, Corporate Social Responsibility: Guidelines for Top Management, Quorum Books
Berkhout, T., January-February 2005, Corporate Gains: Corporate Social Responsibility Can Be the Strategic Engine for Long-Term Corporate Profits and Responsible Social Development, Alternatives Journal, Vol. 31
Cahiles-Magkilat, B., January 9, 2001, Wal-Mart in Talks with Uniwide on Possible Tie-Up, Manila Bulletin
Gary, D., Summer 2004, Imperial Design: Theological Ethics and the Ideologies of International Politics, Cross Currents, Vol. 54
The town has suffered from a series of grenade attacks which have left many Kenyans citizens injured. The increasing incidents of explosive material in the nation from Ukraine were netted by the Kenyan police. Kenya with the help of American intelligence has netted has arrested the suspects awaiting trial.
Attacks in the Kenyan nation should be investigated using the right procedures. The explosive material in the area where the attacks have been experienced should be isolated to avoid contamination of evidence. There is also a need to collect evidence from witnesses in the area. The witnesses in the area of incident have crucial evidence which can lead to the arrest of the terrorist. The procedures of evidence collection and preservation can be useful in identifying the source of the explosive and during the trial. The police should ensure that the people are dispersed from the area to ensure that they…
Managing Homeland Security
isk and vulnerability
There are two general types of disasters which occur, that of disasters which occur regularly with moderately severe consequences such as flooding and less common but far more horrific events, such as terrorist attacks. The latter type of disaster naturally draws the most press coverage, although it is the first type of disaster that tends to concern local residents the most and draws the majority of community dollars. As noted by my colleague Charles Cowart in his response, this is because these types of small-scale disasters are virtually certain to occur and are thus seemingly more deserving of scarce resources.
However, as noted by my classmate Mark Taylor, major disasters can draw a great deal of public outrage after they occur, if they are handled in an incompetent fashion. A good example of this is Hurricane Katrina. People are upset by major disasters not…
Community wind shelters. (2012). FEMA. Retrieved:
Slosson, Mary. (2011). Law enforcement and Muslim communities. Retrieved:
This step entails communicating the decision to the concerned person or parties along with the penalties. This step also entails communicating the future course of action to concerned parties.
Close the case- the big errors that companies frequently make is that at times they let the case hang around on without any accomplishment on it. An imperative part of ethical decision making is to close the case by taking action as and when the decision has been communicated.
Set an example and move on- There is no damage in setting the examples for the other workers so that they have a complete awareness of it and they themselves stay away from making such mistakes at any costs. Making sure that everybody has good information of it, and then moving forward is one of imperative facet of ethical decision making (Problem-Solving and Decision-Making, 2010).
A Framework for Thinking Ethically. (2010).…
A Framework for Thinking Ethically. (2010). Retrieved March 22, 2011, from Web site:
Forester-Miller, Holly and Davis, Thomas. (1996). A Practitioner's Guide to Ethical Decision
Making. Retrieved March 22, 2011, from Web site: