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Hewlett-Packard Company provides computer-related products, technologies, solutions and services to consumers and businesses all over the globe. HP gained note as a manufacturer of printers and other computer peripherals in the 1980's when the home computer market first started to grow. At that time, the market for DO and later Windows-based personal computers was fairly evenly distributed; since then a handful of personal computer manufacturers have come to dominate the market. HP is one such manufacturer; its market share in the manufacture of laptop computers is one of the largest. This was enhanced one year ago by the purchase of Compaq, one of the largest manufacturers of computers in the world. The California-based company has a market capitalization of 66 billion and 141 thousand employees. HP, along with Cannon, continues to be the world's premiere manufacturer of printing and scanning equipment. The company is seeing robust growth; revenues have grown…
Czechinvest.org ( http://www.czechinvest.org/ci/ci_an.nsf/ (KeyServiceSectorWD)/ExpertSolutionsCentres?OpenDocument
Yahoo Finance: HPQ (
9 billion to improve its capabilities in the IT services sector.
The truth is that computers have long been commoditized. HP's strengths in innovation are no longer relevant in the personal computer business. Moreover, the degree to which the PC business supports the other HP business lines is debatable. Competitor IBM got out of hardware years ago and the Compaq merger itself was driven by the recognition that this struggling business could only be salvaged through consolidation. Hewlett Packard has done all it can do in the computer hardware business. The hardware business is still growing -- a sign of the brand strength that HP and Compaq enjoy considerable equity. Growth last year was 16.2%. Margins, however, were slender. At just 5.6%, the operating margin for computer hardware was by far the weakest in the company. The best time to divest a business, though, is when it still has some…
Financial information from MSN Moneycentral. Retrieved May 20, 2009 from http://moneycentral.msn.com/investor/invsub/results/hilite.asp?Symbol=HPQ
2008 Hewlett-Packard Annual Report. Retrieved May 20, 2009 from http://media.corporate-ir.net/media_files/irol/71/71087/HewlettPackard_2008_AR.pdf
Taylor, Chris. (2001). Compaq: Fiorina's Folly or HP's Only Way Out? Time Magazine. Retrieved May 20, 2009 from http://www.time.com/time/magazine/article/0,9171,174191,00.html
Gaitonde, Rahul. (2005). HP After Fiorina. CS News. Retrieved May 20, 2009 from http://www.osnews.com/story/9810/An_analysis_of_HP_s_future_strategy_post_Carly_Fiorina/page3/
Hewlett-Packard edefines the HP Way
"Coming together is a beginning; keeping together is progress; working together is success."
The case study, Human esources at Hewlett-Packard, presents a portrait of an evolving organization that moved from its earliest base as a small privately owned company, with a single manufacturing focus, to a multinational conglomerate with multiple lines of business. Like many start-ups, in the early years, the company ethos exemplified that of its entrepreneurial founders. Entrepreneurs are often characterized by their capacity to have a hand in all facets of the organization, including human resources, and this was the situation at Hewlett-Packard for several decades. The case study presents a scenario in which the new CEO must address task force findings and questions about the viability of "the HP Way" and its role in employee engagement, strategic planning for the multinational context in which Hewlett-Packard now competes,…
Bohman, L.G. And Deal, T.E. (2008). Reframing Organizations: Artistry, Choice and Leadership, San Francisco, CA; Jossey-Bass.
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Metzger, M.B., Dalton, D. & Hill, J.W. (1993). The organization of ethics and the ethics of organizations: The case for expanded organizational ethics audits. Business Ethics Quarterly, 27 (3)
Mintzberg, Henry (1994), The Rise and Fall of Strategic Planning: Reconceiving the Roles for Planning, Plans, Planners, Free Press, pp. 458, ISBN 0-02-921605-2
Hewlett Packard Kittyhawk Case Analysis
sub: enterpreneurship / innovation. Q1. DO YOU THINK KITTYHAWK TEAM HAD A STATEGY O WEE THEY DEPENDING ON LUCK TO SUCCED INNOVATION? Q2. ASSESS THE
Do you think the kittyhawk team had a strategy or were they depending on luck to succeed innovation?
The Kittyhawk team had a simple and usable strategy. It had three bullet points which had succinct meanings. These three points did not say what were the expected goals of the team, as they left no room for interpretation. The team was working with a very flexible strategy. They accessed their goals and reevaluated them occasionally with the projects progress. Though, this was a nice move, it led to fatal decisions being made at key junctures of the project. The direction of the project was reassessed severally upon realization of breakthrough innovations, learned of new information, received pressure from corporate, and engaging…
Christensen, C.M. (1997). The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Watertown, MA 02472 USA: Harvard Business Press.
Oakey, R. (2007). Are disruptive technologies disruptive [disruptive technologies]. [Article]. Engineering Management, 17(2), 10-13. doi: 10.1049/em:20070201
Patki, A.A. (2006). Managing disruptive technologies [innovative technology]. [Article]. Engineering Management, 16(3), 18-19. doi: 10.1049/em:20060303
Tyre, M.J., & Hauptman, O. (1992). Effectiveness of Organizational Responses to Technological Change in the Production Process. Organization Science, 3(3), 301-320.
Hewlett-Packard operates a matrix structure. The primary means of divisional breakdown is by region. HP has a corporate headquarters, one for Canada, a Latin America headquarters in Miami, plus others in Singapore, Japan and Switzerland (HP.com, 2011). In addition to geography, HP breaks down its organization by business. EDS and Compaq have some autonomy from the main HP organization. HP is organized around seven main businesses: Services, Enterprise Storage and Servers; Personal Systems Group; Imaging and Printing Group; Financial Services; Corporate Investments and Services; and Software (2010 HP Annual Report). This form of departmentalization allows HP focus on product development and innovation within the functional/product groups and then focus on marketing at the international/regional level.
HP retains a relatively centralized system of authority. In particular, the company takes a centralized approach to the research and development and corporate strategy functions (Hill & Jones, 2009). This allows HP to develop an…
Hill, C. & Jones, G. (2009) Strategic management theory: An integrated approach. Mason, OH: Cengage.
Hofstede, G. (2009). Geert Hofstede cultural dimensions. Geert-Hofstede.com. Retrieved April 23, 2011 from http://www.geert-hofstede.com/
HP 2010 Annual Report. Retrieved April 23, 2011 from http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9NzkyMjF8Q2hpbGRJRD0tMXxUeXBlPTM=&t=1
HP. (2007). Communications. Hewlett Packard. Retrieved April 23, 2011 from http://www.hp.com/hpinfo/globalcitizenship/07gcreport/employees/communications.html
Hewlett-Packard (NYSE:HPQ) is a global leader in the research, development, marketing, selling and service of high technology products including laptops, desktop computers, minicomputers, printers and plotters and enterprise storage products as well. The company generated $120B in revenue and an operating income of -$11B according it its latest financial statements on the investor relations section of the HP website. Hewlett-Packard (HP) is known for its strong engineering culture and commitment to quality processes including Six Sigma (alter, 22). HP also is a leader in the field of Design for Environment (DfE) a sustainability initiative started in 1992 that continues today, with over 750 million printer cartridges recycled and extensive reverse logistics of packaging materials now commonplace in their supply chain (Preston, 26).
HP's Design for Environment (DfE) Initiative
HP's DfE initiative is aimed at reducing the environmental impact the company has on the global environment, while also streamlining its own…
Laval, Claude, Marc Feyhl, and Steve Kakouros. "Hewlett-Packard Combined OR and Expert Knowledge to Design its Supply Chains." Interfaces 35.3 (2005): 238-47.
Preston, Lynelle. "Sustainability at Hewlett-Packard: From Theory to Practice." California management review 43.3 (2001): 26.
Stanton, Robert, and Edward A. Drury. "Forecasting at Hewlett-Packard: Finding a Better Way." Management Accounting 62.12 (1981): 45.
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Their liquidity and lack of relative debt are major competitive strengths.
Excellent market position in imaging and printing - Having invented and holding many of the patents in both small format and large format printing technologies, HP is considered both the market and financial leader in both imaging and printing. The breadth of the imaging and printing product lines through the consumer and commercial or business sectors is considered one of the most recognized and respected in the world.
Highly respected brand with high brand equity - While the quantification of brand equity is an inexact science, many estimates but the value of the HP brand at nearly $21B in 2006, up from $18.6B in 2005. This is considered remarkable given the fact that the company spent $1.1B on advertising on 2006, the same amount in 2005 according to the company's 10K form filed with the Securities and Exchange Commission…
R&D Spending continues to be flat - for a technology-driven company this is surprising as HP has long had a reputation for technological leadership. According to an analysis of the financial statements that HP has filed with the SEC (SEC 2007) HP spent $3.5B in R&D in their latest fiscal year, compared to $3.4B in 2005. The company spent $3.5B in 2004. This signals a flat level of R&D spending overall with this area of investment as a percentage of revenues declining over the last three years from 4.5% in 2004 and 4% in 2005 to 3.9% in 2006.
IT Initiatives within HP
There was also the dread of realizing that with so many associates leaving voluntarily or being let go all the work that was going to now need to be done by the remaining employees.
What HP concentrated on was the redefining of processes within each business unit to be more customer-centered. Employees were specifically asked for their inputs and opinions of how to make processes within the jobs more aligned to the customer, and less focused on just completing for meeting internally-focused and often irrelevant metrics of performance as far as the customer was concerned. The skills needed by workers first centered on re-defining and then taking ownership of their new jobs. HP chose to rely heavily on the Business Process Management (BPM) concepts of Dr. Michael Hammer in redefining their business units to be more customer-centered.
Dr. Michael Hammer in his many books on this topic including the Agenda…
#2 The Problem
The problem with Hewlett-Packard’s (HP) vision of how to run a successful organization shifted dramatically in the 2000s, beginning with its plan in 2002 to outsource “PC manufacturing facilities worldwide, in keeping with its longstanding strategy to decrease operations costs and improve profitability” (Mourdoukoutas, 2014). By outsourcing its manufacturing, HP entered into a phase of self-destruction, inviting the collapse of its own supply chain through fragmentation inevitably caused by outsourcing. One of the big consequences of this, in turn, was its loss of market share, as the handicap that HP placed upon itself was welcome news for new competitors who now saw their opportunity for entry; HP’s product cycles were shortened, and its invested capital was strained—all as a result of outsourcing.
HP also made a number of unwise acquisitions in an effort to be relevant in the tech sector. However, the company was looking…
Bloomberg. (2017). HP revenue beats estimates as PC maker bucks industry declines. Retrieved from https://www.mercurynews.com/2017/11/21/hp-revenue-beats-estimates-as-pc-maker-bucks-industry-declines-2/
Hardy, Q. (2014). Meg Whitman finds a vision for HP. Retrieved from https://www.nytimes.com/2014/10/07/technology/meg-whitman-finds-a-vision-for-hp.html
Mourdoukoutas, P. (2014). What’s haunting Hewlett-Packard? Outsourcing, bad acquisitions, and lack of innovation. Retrieved from https://www.forbes.com/sites/panosmourdoukoutas/2014/05/23/whats-haunting-hewlett-packard-outsourcing-bad-acquisitions-and-lack-of-innovation/#29cfa2d7608c
Saintvilus, R. (2014). HP has plenty of problems and few solutions. Retrieved from https://www.thestreet.com/story/12717566/1/hp-has-plenty-of-problems-and-few-solutions.html
Zook, C. (2016). How Dell, HP, and Apple rediscovered their founders’ vision. Retrieved from https://hbr.org/2016/07/how-dell-hp-and-apple-rediscovered-their-founders-vision
1988, the DeskJet printer has become one of the best sold products in Hewlett Packard's product portfolio, with figures reaching 600,000 units in 1990. Much of the DeskJet printers are sold to Europe, a significant market both in terms of absorption capacity and increasing demand. However, the European market has several characteristics of its own.
The most important one is the necessity to adapt the printers to the exact requirements of the European market. One of these requirements refers to the language in which the manual is written, but, at the same time, energy adaptations need to be performed as well, meeting the correct voltage and power cord plug requirements. Given the fact that all printers are produced and assembled in the Vancouver facility, one needs to add to actual production time the time of transport and distribution to the European resellers.
It is important to note that the market…
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Business-Level & Corporate-Level Strategie
Business- and Corporate-Level Strategies
The Company Profile
Hewlett-Packard Company (HP), famously founded in a residential garage in 1939 and headquartered in Palo Alto, California, has expanded into a wide range of segments. HP and its subsidiaries manufacture personal computers and enterprise computers, thin clients (networked and server-dependent systems), printers, workstations, tablets, retail point-of-sale systems, calculators and other technology accessories, software, Web services, scanning devices, technology support and services for both consumer and commercial markets. HP's clients include individual consumers, but over the past decade or so, HP has shifted its focus to primarily serve large enterprises -- including global government, health, and education sectors -- small -- and medium-sized businesses. In addition, HP's Enterprise Group division offers servers, business critical systems, networking products of many types, storage solutions (converged and traditional), technology consulting and support in cloud, data, and mobility. The Enterprise Services division provides consulting,…
Hitt, M.A., Ireland, R.D., & Hoskisson, R.E. (2013). Strategic management: Concept and cases: Competiveness and globalization (10thed.). Mason, OH: South-Western Cengage Learning.
Makri, M., Hitt, M.A., & Lane, P.J. (2012, July 21). Complementary Technologies, Knowledge Relatedness, and Invention Outcomes in High Technology Mergers and Acquisitions. Business and Technology Review. Retrieved http://strategyseminar.blogspot.com/2012/07/business-and-technology-review-of.html
Zax, D. (2013. Conflicts don't build character -- they reveal its true nature. Smithsonian Magazine, October, 13-14.
____. (2014). Conflict Free Smelter Program. Retreived http://www.conflictfreesourcing.org/
HP Case Study
Hewlett-Packard Case Study
Hewlett-Packard is a force to be reckoned with in the enterprise computing realm but they have certainly faced some challenges. These challenges have come from competitors, from clients and from within. Overall, Hewlett-Packard has weathered the storm well and faced its challenges head on but some of the things summarized and spoken of in the Harvard Business Review case study as offered by Das Narayandas and Robert Dudley shows some cracks and fissures in the Hewlett-Packard facade that must be dealt with. Even if it's mostly or entirely a public relations effort on some of the fronts involved, Hewlett-Packard needs to address its buy-in and client concern issues with the full force of the robust resources that it has available to them.
As explained in the twelfth page of the case study, Hewlett-Packard's CSO division has been experiencing a bit of a trade-off.…
Foley, Mary Jo. "Where are Microsoft's next versions of Office for Windows and Mac?."
ZDNet. N.p., 20 Feb. 2014. Web. 24 Feb. 2014. .
Narayandas, Das, and Robert Dudley. "Hewlett-Packard - Computer Systems
Hewlett-Packard is one of the world's largest companies that makes printers and personal computers (PC). Though a successful company, leader, and sometimes giant of the industry, the 21st century has been a tough road for HP, with particular regard for stable and strong leadership. HP is a company that has seen several recent changes in the position of CEO. As of 2012, Meg Whitman is the current CEO of HP. Whitman was the former CEO of eBay, replacing Leo Apotheker, who had the position for less than one year. He was ultimately pushed out of the position by the board members of HP.
The Leadership of Apotheker
During the leadership of Apotheker, HP struggled. The company continued to lead and innovate in the technology and design, but there were many organizational problems that caused many top level executives to abandon ship. Apotheker's leadership caused the HP stock…
Levy, A. & Kucera, D. (2011) Hewlett-Packard Reeling Accelerates CEO Succession Crisis: Tech. Bloomberg News: Tech, Available from: http://www.bloomberg.com/news/2011-09-22/hewlett-packard-shares-reeling-47-accelerates-ceo-succession-crisis-tech.html . 2012 June 15.
Swartz, J., & Kessler, M. (2005) H-P likely to face rising challenges from its rivals. USA Today, Money Section 3B, 9-10.
Vance, A. (2011) Is It Time for Hewlett-Packard to Go Back to the Garage? Once an icon of stability, HP is in chaos under CEO Leo Apotheker. Business Week, 1, Available from http://www.businessweek.com/magazine/is-it-time-for-hewlettpackard-to-go-back-to-the-garage-08252011.html?chan=magazine+technology+channel_news+-+technology . 2012 June 18.
Project Management Office
Hewlett-Packard Company (HP) is one of the biggest information and technology (IT) corporations in the world. HP is a company that is well suited for the 21st Century as it employs its competencies and technological advancements to offer healing, education, and connecting individuals across the world. Hewlett-Packard Company is centered in the information systems industry and is a technology organization that specializes in storage computing, hardware, software as well as network services. HP is well renowned for providing technological solutions to individual consumers, businesses as well as all sorts of entities across the globe. The main mission of Hewlett-Packard is to simplify and advance the manner in which technology and services can enable both individuals and institutions in addressing their issues and challenges. For instance, Hewlett-Packard Healthcare Information System (HCIS) is an information system that is fully integrated has been developed and sustained by the company for…
Al-Maghraby, R. (2011). How to establish a Project Management Office (PMO). PM World Today. May 2011 (Vol. XIII, Issue V).
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Hallows, J.E. (2002). The Project Management Office Toolkit. New York: American Management Association.
Hawaii Government. (2012). PMO Development Plan. Retrieved 15 July 2015 from: https://oimt.hawaii.gov/wp-content/uploads/2012/09/Governance_PMO-Development-Plan.pdf
Perkins - who had retired at the age of 70 but was coming back on the board - had by this time muscled his way into a powerful position within the HP community; he and his powerful board ally, George Keyworth, held special "technology committee" meetings with key HP people the day before each board meeting. Stewart writes that Perkins' little group actually became a "board within a board," and Perkins' power grew. His disenchantment with Fiorina also grew. Fiorina was apparently losing the confidence of the board, and Perkins was the central figure in that movement away from Fiorina. Prior to the retreat, which was alluded to earlier in this paper, there was a board meeting scheduled, and before that meeting, Keyworth and Dunn approached Fiorina and urged her to "express concerns about Hewlett-Packard's performance, stock price, unfavorable press, and need to reorganize," Stewart continues.
Although Fiorina showed resistance…
Bloomberg. "HP chief opposes board vote plan." Retrieved 12 March 2007 from Australian it
Broache, Anne. "HP execs: Spy scandal was ethical wake-up call." CNET News.com. Retrieved 13 March 2007 at http://www.news.com .
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Activity 1: Human Resource Management (HRM)
HP Corporate Objectives
Profit: Recognizing that profit constitutes the single most effective measure of the organization's contributions to the community, in addition to being the most basic source of business strength. Attaining maximum possible levels of profit in line with other business goals is the aim.
Striving for constant advancement in company offering (i.e., services and products) quality, value, and utility (Hewlett-Packard, 2016).
Field of Interest: Focusing efforts and constantly pursuing fresh development opportunities, whilst simultaneously limiting participation to areas wherein the company possesses capability and is able to effectively contribute.
Growth: Underscoring corporate growth as one of the prerequisites for survival and one of the measures of corporate strength.
Employees: Offering employment opportunities to the workforce, including a chance to be a part of corporate success by helping to make it possible. Personnel must be afforded job security on the basis of their…
For this, a clear chart of short-term and long-term solutions needs to be created.
CONCUSIONS and RECOMMENDATIONS
HP has a very strong corporate reputation and a good performance record. These can be used as a basis for future planning. In order to continue its good reputation and performance in the future, the company needs to focus on its problem areas and determine its needs.
Short-Term: In the short-term, the most important first step is to determine the problem areas within the company. When reading the case study, one is left with the feeling that there has been no consistent investigation into the current problem areas. I would therefore recommend a management meeting to determine this. What comes immediately to mind is the discrepancy between organizational structure and product manufacturing requirements for the current market, as well as leadership and the vagueness of the corporate culture paradigm.
Solutions to these problems…
Long-Term: It should be recognized that suggested solutions to the above problems may be long and involved processes. Restructuring the organization and building a new corporate culture in terms of clarified criteria will not be an easy task for a large organization such as HP. For this reason, the management team should be continually in touch with employees and keep communication channels open. It is only through communication that employers can consistently make targeted changes and ensure the future of the organization.
Bolden, R., Gosling, J., Marturano, a. And Dennison, P. (2003, June). Leadership Theory and Competency Frameworks. University of Exeter: Management Standards Center. www.leadership-studies.com/documents/mgmt_standards.pdf
Meg hitman is the current Chief Executive Officer (CEO) of Hewlett-Packard, the technology company that specializes in business and consumer electronic devices and services. She worked at a number of Fortune 500 companies and eventually found herself at the head of an Internet startup, eBay. Her leadership there allowed the company to grow rapidly and become one of the most important sites of the early Internet era. eBay remains important to this day, testament to what hitman and her team built. In 2012, she was brought into Hewlett-Packard. The company was in a bad operational and financial situation at the time and hitman was assigned to revitalize the tech giant (Anders, 2013). This paper will discuss hitman's leadership style, in particular drawing on her experiences at eBay and at HP.
hitman's Leadership Style
hitman is a consensus-builder who prefers to empower her teams. In particular, she focuses on nurturing innovation…
Anders, G. (2013). Meg Whitman jolts HP as its reluctant savior. Forbes Retrieved June 14, 2013 from http://www.forbes.com/sites/georgeanders/2013/05/22/meg-whitman-jolts-hp-as-its-reluctant-savior/
IDG. (2013). Meg Whitman: HP leadership activity discouraging direct sales. ComputerWorld UK. Retrieved June 14, 2013 from http://www.computerworlduk.com/news/it-business/3427209/meg-whitman-hp-leadership-actively-discouraging-direct-sales/
McGregor, J. (2011). Meg Whitman: Governing the state of HP. Washington Post. Retrieved June 14, 2013 from http://www.washingtonpost.com/blogs/post-leadership/post/meg-whitman-governing-the-state-of-hp/2011/04/01/gIQAnBJY7K_blog.html
Sanderson, N. (2012). 8 important leadership lessons from female CEOs. Women in Hospitality. Retrieved June 14, 2013 from http://www.womeninhospitality.com/article-library/leadership-lessons.html
Carley Fiorina arrived at Hewlett Packard in 1999 after having a successful career at Lucent and AT&T. Even before she moved into the CEO's office, she had several obstacles that she had to overcome. Fiorina took over HP at the height of the tech boom. Making money in technology industry had become a lot harder than it used to be and Fiorina knew that HP had to make some serious changes in order to successful. She had a vision and she wasn't afraid to share it with others. She spearheaded the initiative to acquire Compaq Computer, despite the objections of the son of company co-founder William Hewlett and many other stockholders (Vries, 2005).
From the beginning she had to figure out how to strike a delicate balance between propelling HP's turgid culture out of its declining ways and into the high-speed Net Age while not losing the elements that…
Burrows, Peter. (1999). HP's Carly Fiorina: The Boss. Retrieved June 21, 2009, from Business
Week Web site: http://www.businessweek.com/1999/99_31/b3640001.htm
Vries, Lloyd de. (2005). The Rise & Fall Of Carly Fiorina. Retrieved June 21, 2009, from CBS
News Web site:
If rewards and incentives are present for every accomplishment, employees may become extrinsically motivated. That is they may value the reward more than they value performing their job well. The danger in this is that productivity can suffer if people feel that they are not receiving the reward they deserve; the company will always have to offer greater rewards.
As it pertains to selection and training, the company must make a more concerted effort to recruit individuals that would provide HP with an advantage over the competition. ecruitment efforts must begin at the high school level, and HP must begin to offer programs that get students interested in the development of new types of hardware and other aspects of technology production. Incentives such as college scholarships and internships can be offered. These efforts can be made in cooperation with colleges and universities throughout the world.
In addition to recruitment, training…
History. http://www.hp.com/hpinfo/abouthp/ histnfacts/' target='_blank' REL='NOFOLLOW'>
HP and Pretexting
Back in 2006, Hewlett Packard's management got themselves into both legal and public relations trouble by the way in which they decided to investigate the source of leaks from their Board of Directors to the news media. The case brings about questions about confidentiality and ownership of personal information, its worth and the accountability not only of those who get hold of the information dishonestly, but also those who hire them. In the end, it brings up a lot of questions about how to conduct inside and outside examinations in general (asch, 2006).
Patricia Dunn was born in Burbank, California. She grew up in Las Vegas where her parents were employed in the casino industry. After her father passed away, she and her family moved to California where Dunn got a degree in journalism. After college, Dunn worked as a secretary at Barclays Global Investors, where she…
Bennett, Steven C. (n.d.). Ethics of "Pretexting" in a Cyber World. Retrieved from http://www.mcgeorge.edu/documents/publications/mlr/Vol_41_2/03_Bennett_ver_07
Krazit, Tom. (2006). FAQ: The HP 'pretexting' scandal. Retrieved from http://www.zdnet.com/news/faq-the-hp-pretexting-scandal/149452
Martin, Patrick. (2006). Hewlett-Packard spying scandal sheds new light on U.S. corporate ethics.
global operations of a U.S. company Hewlett Packard (H.P.). The company has 88,500 employees worldwide and had total revenue from continuing operations of $48.8 billion in its 2000 fiscal year. Hewlett-Packard Company is considered a leading global provider of computing and imaging solutions and services, which aims at making technology and its benefits accessible to individuals and businesses through simple appliances, useful e-services and an Internet infrastructure that's always on.
ecently Hewlett Peckard (HP) has begun to integrate a significant amount of its workforce at its new facility in the IT capital of India. In addition, H.P. has been doing business for a long-time in Europe and other parts of Asia -- Korea, Japan, and Singapore. Some of these operations -- backend IT services, customer call services, and other tactical operations -- are being done in pursuit of its cost management issues throughout its operations. As a result of outsourcing,…
Kotler, Philip and Armstrong, Gary. Principles of Marketing. New Jersey: Prentice Hall, 1993.
Kotler, Philip. Marketing Management. New Jersey: Prentice Hall, 1991.
Hewlett-Packard (HP) is an electronic devices company that focuses on computers, printing, servers, storage and IT management solutions. Personal systems are around 29% of the total business, printing is 21%, the enterprise group 25% and enterprise services are 20%, with the remaining 5% coming from software and financial services. William Hewlett and David Packard founded a partnership in 1939 and the modern HP was incorporated in 1947. The company has transitioned between many businesses since that point in time. It was rumored a few years ago that HP was going to exit the personal computer business, but those rumors proved false (Loftus, 2011).
Evaluation of Global Presence and Accommodation
Social media are used for both marketing and public relations by HP. The company is active across multiple social media platforms, and generally uses them to address customer concerns, and to promote the company's various products and initiatives. The company uses…
2013 Hewlett Packard Annual Report. Retrieved April 21, 2014 from http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9MjE4NDA1fENoaWxkSUQ9LTF8VHlwZT0z&t=1
Autonomy.com (2014). HP Media Aggregation Service. Hewlett-Packard. Retrieved April 21, 2014 from http://www.autonomy.com/products/media-aggregation-service
HP. (2013). HP connects customers to the enterprise through seamless integration of social media. HP.com. Retrieved April 21, 2014 from http://www8.hp.com/us/en/hp-news/press-release.html?id=1497456
Kelly, N. (2013). HP empowers social care in customer-manned forums. Social Media Explorer. Retrieved April 21, 2014 from http://www.socialmediaexplorer.com/social-media-marketing/hp-empowers-social-care-in-customer-manned-forums/
HP has been able to distinguish itself, despite the increasingly pluralistic industry structure, to stress its ability to provide helpful advice to home customers and small and medium size businesses, thus enhancing its differentiation in the industry, and creating a friendly yet professional image for itself in the minds of consumers. This makes consumers specifically look for HP products, rather than relying on middleperson's advice, and other aspects of the value chain that increases cost and necessitates more advertising dollars to be spent on the part of the company.
The superiority of its support services for current users and its alliance with wireless services such as Noika have enabled it to create new business networks and enhance its competitive scope and advantage in the technology industry. HP has made a commitment to technical innovation in transforming the products sold, by making products cheaper for the consumer and more common by…
HP. (2004) "Business and Technology: HP Services News" Official Website. Retrieved 14 November 2004 at http://h20219.www2.hp.com/services/cache/77714-0-0-225-121.aspx
HP. (2004) "Fast Facts." Official Website. Retrieved 14 November 2004 at http://www.hp.com/hpinfo/newsroom/facts.html
Innovation, design and creativity are essential elements of a competitive advantage for company's services and products. This paper evaluates the impact that innovation, design, and creativity have on the strategy of Hewlett-Packard and Sprint. An assessment of the respective processes, products or services of these organizations is followed by a summary of the research and important findings in the conclusion.
Innovation and creativity are key aspects of Hewlett-Packard's track record of success. For instance, according to this company's promotional literature, "At HP, we live for the big idea, the next great discovery. 'Invent' is more than a word: it's who we are. Everything we do, we do to make technology more practical, usable, and valuable to our customers" (About HP, 2014, para. 3). Currently, Hewlett-Packard has more than 317,000 employees worldwide (Number of employees at Hewlett-Packard, 2014). An assessment of the various programs in place at Hewlett-Packard shows that…
About HP. (2014). Hewlett-Packard. Retrieved from http://www8.hp.com/us/en/hp-information/index.html .
Brown, M. (2008, May/June). Successfully embedding innovation: Strategies and tactics.
Research-Technology Management, 51(3), 65-71.
De Kuijper, M. (2009). Profit power economics: A new competitive strategy for creating sustainable wealth. New York: Oxford University Press.
Using Kotter's 8 steps, the three most significant errors made out of all the change stories presented were: McDonald's failure to create urgency when it implemented its initial menu changes; Kodak's failure to communicate its vision for change; and Fiorina's failure to form a powerful coalition prior to the merger between HP and Compaq Computer Corp. However, it is important to keep in mind that Kotter's approach may not best describe organizational change; its popularity may be more attributable to its usable format than from any evidence that Kotter's approach to change management is superior to competing approaches (Appelbaum et al., 20120).
McDonald's made half-hearted efforts to respond to consumer demands for healthier menu options. However, at that time, it had not seen any reduction in profits because of the perceived lack of nutritional value of its offerings and was not committed to expanding beyond its traditional fast-food repertoire.…
Applebaum, S., Habashy, S., Malo, J., & Shafiq, H. (2012). Back to the future: Revisiting
Kotter's 1996 change model, Journal of Management Development, 31(8), 764-782.
Palmer, I., Dunford, R., & Akin, G. (2009). Managing organizational change: A multiple perspectives approach, 2nd Ed. McGraw-Hill.
Parker, D., Verlinden, A., Nussey, R., Ford, M., & Pathak, R.D. (2013). Critical evaluation of project-based performance management: Change intervention integration, International Journal of Productivity and Performance Management, 62(4), 407-419.
Research indicates that supply chains help organizations attain competitive advantage. In turn, the successes or letdowns of such supply chains are determined in the open market by the end consumers. Rendering the fitting product, at the fitting price, at the fitting time to the consumer is not only the fundamental aspect to competitive success but also the vital element to survival (Christopher and Towill, 2001). Owing to the fact that the intricacy of supply chains in the present day, partly as a result of globalization and out-sourcing, the manner in which supply chains are structured can make a difference between an organization generating profit or loss. Different types of structures avail the management the choice to select the one that best suits consumer expectations. However, it is imperative for such chosen pipelines to go hand in hand with the business strategy of the supply chain (Christopher and Towill, 2002). In…
Looking at the consolidation of real estate locations and cores sites, HP
"consolidated 85 data centers into just 6; driving key initiatives in areas such as energy efficiency, capacity utilization, 24x7 resiliency and service automation. As HP's transformation effort demonstrates, consolidating local and regional data centers can bring substantial benefits. These include lower costs and higher availability; simpler, more cost-effective operations; and automation of routine management functions" (Hewlett- Packard Website. 2011). Cost savings is ultimately balanced against cost incurrence and HP seems to have found the right mix.
Initiatives and Sales
The streamlining of operations, consolidation of real estate holdings, and workforce restructuring are primarily cost initiatives designed to effect and control expenses. That said top line revenue growth depends on increasing productivity from technological innovation and employee efficacy in implementation. Organic sales growth does depend on a committed workforce who has the tools and support requisite for success. A…
Hewlett- Packard Website. (N.D.). Driving Data Center Transformation. Hewlett-Packard Company. Retrieved January 26, 2011 from http://h20219.www2.hp.com/services/us/en/messaging/feature-svc-datacenter-transform.html
Hewlett-Packard 2009 Annual Report. (2009). Hewlett-Packard Company.
Hewlett-Packard 2010 Annual Report. (2010). Hewlett-Packard Company.
QuickMBA. (N.D.). Strategic Management: Value Chain. Retrieved January 26, 2011 from http://www.quickmba.com/strategy/value-chain/
commerce and its dependence upon information technology (IT) has placed Hewlett Packard (HP), as a successful and large corporate entity. Human resources as a strategic instrument is necessary in order to maximize the potential of this company, and with a useful and detailed investigation into these processes a beneficial conclusion may be approved and determine as to how human resources best practices may be implemented into a corporate model such as HP's.
The purpose of this analysis is to present HP's current status and formulate applicable human resource management ideas and apply them to this situation. This essay will first provide a background analysis of HP to present the baseline features of this company and how it fits into both the corporate and labor cycles presented in today's market. Next, this essay will focus on the targeted HP employee and create a model of criteria that explores the many work…
Blanc, M. (2015). Hewlett-Packard Company: Layoffs to Continue After Company Split? BidnessEtc, 21 Aug 2015. Retrieved from http://www.bidnessetc.com/50772 - hewlettpackard-company-layoffs-to-continue-after-company-split/
Dallas, M. (2014). Productivity Identified as Hewlett-Packard's Top HR Priority. Argyle Journal, 12 June 2014.
Deming, D. J. (2015). The Growing Importance of Social Skills in the Labor Market (No. w21473). National Bureau of Economic Research.
Dreher, G., & Dougherty, T. (2002). Human resource strategy: A behavioral perspective for the general manager Boston, MA: McGraw-Hill/Irwin
elative to the organization as a structure, Fiorina decided to offer increased power to four managers in an attempt to unify the corporate departments. This did not retrieve the desired results as an integration within an overall Net strategy had been delayed.
Carleton Fiorina has had an impact upon Hewlett-Packard's marketing operations. Prior to her arrival, the printer organization had used traditional marketing techniques, which presented one product or service at a time. Fiorina however revealed that in the age of the internet, the corporation had to market various products and services and present how they relate to each other to form a unified whole. In this desire, she implemented integrated and interactive marketing techniques and managed to attract larger numbers of customers.
In terms of human resource, HP prided on one of the lowest employee turnover rates. Insiders however commented that the company was retaining the wrong people. To…
Darlin, D., October 6, 2006, Fiorina Says Her Groundwork Helped Turn Around Hewlett-Packard, the New York Times
Sellers, P., October 12, 1998, the 50 Most Powerful Women in American Business, Fortune Magazine
Rivlin, G., February 10, 2005, Hewlett's Board Forces Chief Out After Rocky Start, the New York Times
August 2, 1999, Cara Carleton S. Fiorina, Business Week, http://www.businessweek.com/1999/99_31/b3640003.html . Ast accessed on October 17, 2008
Do the employer's actions here seem to be reasonable to you (both those in response to diversity and in response to the employee's reaction)?
In Peterson vs. Hewlett Packard, the employer's actions are reasonable. his is because they are trying to promote tolerance and respect for others. he only way these objectives are achieved is by showing the importance of everyone to the organization. his is regardless of their racial group, sexual orientation or gender. hese practices are designed to create a workplace that is neutral and respects everybody's contribution.
In response to Peterson's reaction, Hewlett Packard executives told him that the religious quotes directed at homosexuals are in direct conflict with them. his is because he is promoting discrimination and hatred against certain groups of individuals. o make matters worse, they asked Peterson multiple times to remove them and gave him time off (with pay) to think…
The best way to design a diversity program that is not offensive to everyone is to show the importance of diversity to the organization. This means the company must utilize tolerance to illustrate how everyone should be embracing these attributes. The best way to achieve these objectives is to have specific individuals come and talk to employees, who have problems with the program, about the challenges they are facing.
In the case of Peterson, Hewlett Packard could have brought in a religious leader to speak with him about the issue. Peterson more than likely would have cited the 10 Commandments. However, in the New Testament, Christ talks about the importance of turning the other check, openness and love. As a result, Peterson's actions were serving a way of judging on anyone who is gay. In the Bible, it clearly states that God is the final arbitrator. This means that Peterson is trying to act like he is a deity based upon his hatred for homosexuals.
After this, is when Hewlett Packard could have their legal counsel talk with Peterson and show how his actions are in direct violation of the Civil Rights Act of 1964. This is when they will provide him with a written warning and have Peterson acknowledge his receipt. After two more written warnings, is the point he will be terminated for refusing to follow these guidelines. This would have made it more difficult for Peterson to sue, as there is a written record illustrating his blatant refusal to abide by the law and company policies / procedures.
The head office of Dell is at Austin, Texas at the same place where the company was based. Dell Americas is also located in Texas, which is the regional business unit for the United States, Canada and Latin America. The regional headquarters offices of the company are in England, for Europe Middle East and Africa; in Singapore catering to Asia-Pacific; and in Kawasaki, Japan, to serve the market for Japan. The production unit for the manufacture of computers is located in Texas, Tennessee, Brazil, Ireland, Malaysia, and China. Dell Computer Corporation sells products and services meant for Information Technology and the Internet backbone. The proceeds of the company for the previous four quarters were $31.2 billion. (Stories of Entrepreneurs: Michael Dell)
Dell's product, pricing, distribution, and promotion strategies
The Dell product line-up of high performance computer systems comprises of PowerEdge servers, PowerApp server applications, PowerVault storage products,…
Bean, Michael. The Price Strategy Simulator: Anatomy of a Price War Hewlett-Packard / Compaq vs. Dell. Retrieved at http://www.forio.com/pricing20010912.htm . Accessed on 16 October, 2004
Best practice resources enabling lean manufacturing excellence. Retrieved at http://www.superfactory.com/Resources/concepts/demandflow.htm . Accessed on 16 October, 2004
Brief Description of the Product/Service. Retrieved at http://homepages.wmich.edu/~j0karnat/Dell%20Project.htm. Accessed on 16 October, 2004
Build-To-Order Model for Success (Part-II) Retrieved at http://www.themanagementor.com/kuniverse/kmailers_universe/manu_kmailers/scm_build2order2.htm. Accessed on 16 October, 2004
("HP") These different elements are important, because they are showing the overall financial strength of HP. Yet, they are also illustrating how they face tremendous amounts of competition in the industry. Part of the reason for this is because, of shifts in demand and the ability of new rivals to quickly enter the field. As a result, the company must be able to capitalize upon these changes, in order to maintain their domination.
Framework for Strategic Analysis
In the case of HP, there are a number of different issues that must be analyzed to determine the overall strengths of the company (strategically speaking). This involves, examining various elements to include: the nature of the product / service, the degree of integration within the value chain, the degree of geographical and industry diversification. These different elements are important, because they will tell you how quickly the company is adapting to the…
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"Cloud Computing." Tech Terms, 2011. Web. 3 Mar. 2011.
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HP Marketing Plan
Discuss the company's competitors, and the strengths and weaknesses of each
HP is a technology solutions provider to global institutions, to corporate businesses and even to individual consumers. It specializes in a wide span of IT infrastructure, personal computers and access devices, global services and even image printing. By the year 2004, their revenues totaled to $76.8 billion, a firm financial base for such a company (Hewlett-Packard Development Company, 2004).
In the technology solutions market, the fiercest competitors to HP that have been posing challenges in all quarters are Dell and IBM as the closest competitors among other competitors.
Michael Dell is the founder of Dell Computers who had been working as a retailer of IBM computers before he established Dell Computers in 1987. Dell over the years has grown to be known as an enterprise that is good in keeping down the costs and getting efficiency…
Eric Doyle, (20078). HP and IBM Combine datacentre Strengths. Retrieved September 3, 2011
Hewlett-Packard Development Company, (2004). HP Tops Competitors in Customer
Satisfaction Survey. Retrieved September 3, 2011 from http://www.hp.com/hpinfo/newsroom/press/2004/040624a.html
Dell Case Study and Business Strategy
Comment by Sabina:
Dell is one of the leading industries for computer production and sales globally. The brand is highly recognizable and the company is mainly known for its personalization of computers for customers. In 2004-2005 Dell became one the leaders in the industry for PC sales, by overtaking Hewitt Packard. However since 2007 sales have dropped and Dell is struggling to keep its market share. Dell must compete in a very competitive market against competitors such as Apple. The competition has advance technology and has adapted similar business strategies to gain market share. Some of the major challenges that Dell faces are failure to keep with the technological advances of the competition, defect in equipment and management struggles to keep production cost low. In this paper I will discuss Dell's business strategies, some changes in the last two decades, their financial performance and…
Constantinides, E. (2006). The Marketing Mix Revisited: Towards the 21st Century Marketing. Journal of Marketing Management. 22 (3/4) 407-438.
Corbett, P. (2010, January 04). Facebook demographics and statistics report 2010. Retrieved from http://www.istrategylabs.com/2010/01/facebook-demographics-and-statistics-report-2010-145-growth-in-1-year/
Datamonitor. (2010). Dell Inc. SWOT Analysis. 1-10.
Lee. L., & Ante, S. (2005). Can the PC King Excel in Services? Business Week. 3935
Change Management Scenario
The contemporary business environment is rapidly evolving. Globalization has taken over the organization environment, and with this business is forced to undergo continuous and rapid change driven by increasing stakeholder expectations, new technological advances, and competition that is not only global, but viral (Bendell, 2005). This has resulted in a dramatically different business environment in which the modern business, in order to survive and prosper, is forced to evolve and regularly revise their internal and external business processes. Typically, aggressive and rapid change management systems germinate within the private sector -- only after trial and error, testing, and numerous permutations did they become standard within the public sector organization. This paradigm, however, changed in the late 1990s with a combination of rising client expectations to effectively address major socio-culture, economic, and demographic issues, and change in governmental oversight and minimal requirements pushed management in the public sector…
Home Depot, Inc. (September 29, 2012). The New York Times. Retrieved from:
Aluise, S. (January 19, 2012). Frank Blake Has Brought Home Depot Home. Investorplace.
Com. Retrieved from: http://investorplace.com/2012/01/frank-blake-has-brought-home-depot-home/
The tactics that HP adopted were congruent with the company's strategy. HP wanted to continue to thrive as a mass market differentiated player. The firm's industries -- PCs, servers and more -- had become commoditized, but HP realized that its brand still had value as a premium product. Part of that recognition has allowed it to move into China, where no-name brands are common and local brands dominate the market. HP realized that its brand was strong enough to enter that market despite the challenges.
HP also realized that the matrix structure was inappropriate for the company. Its businesses rely on innovation and marketing in order for the company to thrive. As a result, the company needs a streamlined organizational structure with direct lines of communication and accountability. This will focus managers on results, including innovation and cost control. The company always had the talent to succeed -- such as…
Burrows, P. (2005). HP Says Goodbye to Drama. Business Week, New York, September 12, 2005, Issue 3950,-Page 83-86 http://proquest.umi.com/pqdweb?index=0&did=893313611&SrchMode=1&sid=16&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1236358670&clientId=29440
Burrows, P. HP's Ultimate Team Player (2006). Business Week. New York: Jan 30, 2006, Issue 3969,-Page 76 http://proquest.umi.com/pqdweb?index=4&did=976455861&SrchMode=1&sid=2&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1241033913&clientId=29440
Einhorn, B., Kharif, O., Roberts, D. (2007). Grudge Match in China; HP and Dell are exporting their rivalry and starting to challenge Lenovo. Business Week. New York. April 2, 2007, Issue 4028,-page 42. http://proquest.umi.com/pqdweb?index=0&did=1246334451&SrchMode=1&sid=17&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1236358771&clientId=29440
Once it was announced, the board asked Keyworth to resign. At that point, Perkins also quit in a huff. ut that was not all. He also launched a campaign in order to try and discredit Dunn, who he believed had betrayed his trust.
It seems that the charges brought against Dunn are largely the result of Perkins's disinformation and discrediting campaign against her. Perkins is an enormously wealthy, powerful individual, who not only sent out a mass e-mail attempting to discredit Dunn - an e-mail that was said to have influenced the media - but also went to law enforcement officials alongside his lawyers in order to convince them that she had orchestrated an investigation that included the use of pretexting as a method. In the words of Dunn, "If you have enough money and you're willing to spend enough, you can buy and sell somebody's reputation." Apparently, this is…
CBS News. "Patricia Dunn: I Am Innocent." Palo Alto, CA, Oct. 8. 2006. Retrieved November 28, 2007 at http://www.cbsnews.com/stories/2006/10/05/60minutes/main2069430.shtml .
Kirkpatrick, David. "The Peculiar Logic of Patricia Dunn." CNNmoney.com. September 15, 2006. Retrieved November 28, 2007 at http://money.cnn.com/2006/09/15/technology/FastForward_HP.fortune/index.htm .
Security Plan: Pixel Inc.
About Pixel Inc.
We are a 100-person strong business dedicated to the production of media, most specifically short animations, for advertising clients worldwide. Our personnel include marketing specialists, visual designers, video editors, and other creative staff.
This security plan encompasses the general and pragmatic characteristics of the security risks expected for our business and the specific actions that aim to, first and foremost, minimize such risks, and, if that's not possible, mitigate any damage should a breach in security happen.
The measures to be taken and the assigned responsibilities stated in this document apply to all the departments that make up the company. Exemptions can be given but will be only under the prerogative of the CEO under the consultation of the Chief Security Officer that will be formally assigned after the finalization of this document. Otherwise, there will be no exception to the security…
Internet Securit Alliance. (2004). Common sense guide to cyber security for small businesses. Retrieved from: http://www.ready.gov/business/_downloads/CSG-small-business.pdf .
Microsoft. (2004). Step-by-step guide to securing Windows XP Professional in Small Businesses. Retrieved from: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9faba6ed-2e9c-44f9-bc50-d43d57e17078 .
Noriega, L. (24 May 2011). Seven Cyber Security Basics Every Small Business Needs. Retrieved from: http://www.openforum.com/articles/7-cyber-security-basics-every-small-business-needs .
Teixeira, R. (4 June 2007). Top Five Small Business Internet Securit Threats. Retrieved from: http://smallbiztrends.com/2007/06/top-five-small-business-internet-security-threats.html .
Business ethics has become a serious subject of discussion the world over because of the rather intricate complexities attached to it. There are so many different facets to business related ethical problems that everyday something new emerges that needs to be tackled in the light of current legal structure or philosophical framework. The case of Patricia Dunn from HP might also sound like one of those complicated cases of ethics that need to be studied closely to reach a more reasonable solution. This case also highlighted the issue of pretexting which is strictly prohibited under California state law. Many people who had no way of knowing what pretexting meant learned about this ethical issue and hence something new was learned during the hearing of the case. We must understand that while each new major business ethics case might seem more complicated than the last one or even unique in some…
Federal Trade Commission: Pretexting. http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre10.shtm
Biographies of HP board members. http://www.hp.com/hpinfo/investor/board.html
"Dunn charged in leak case" Accessed online from http://www.bloomberg.com/apps/news?pid=newsarchive&sid=aud2XbLOFANc
According to Liao (2006), "The companies have entered into significant, long-term agreements that give Lenovo customers preferred access to IBM's world-class customer service organization and global financing offerings. This will enable Lenovo to take advantage of IBM's powerful worldwide distribution and sales network. Lenovo's customers are able to count on the entire IBM team - including sales, services and financing - for access to IBM's legendary end-to-end it solutions" (p. 3). In addition, pursuant to IBM's five-year contractual commitment, it will also provide Lenovo with warranty services and provide Lenovo customers with leasing and financing arrangements. According to Liao, "Through this long-term relationship, customers will receive the best products with the lowest total-cost-of-ownership" (2006 p. 3). Among the company's initiatives in this final phase of the change management process were additional efforts to further support their new dual business model. To this end, Lenovo upgraded its technology to work with…
About Lenovo. 2007. Lenovo: United States. [Online]. Available: http://www.lenovo.com/lenovo/us/en/ .
Bass, Bernard M. 1997. "Does the Transactional -- Transformational Leadership Paradigm Transcend Organizational and National Boundaries?" American Psychologist, 52(2), 130.
De Angelis, a.P. 2006, Spring. Don't 'dis' Chinese science. Issues in Science and Technology, 22(3), 31.
Dessler, Gary. 2006. "Expanding into China? What Foreign Employers Should Know about Human Resource Management in China Today." SAM Advanced Management Journal, 71(4), 11.
The History of Apple Corporation
Strategy Development and Implementation
The History of Apple Corporation
The corporation has an exciting history, as it has transformed to the biggest and most successful technology firms in the world, under the best managers of time. Both the employees of the firm, the management and the product consumers have been linked to the firm's success. The firm was started with the two Steves, who from their early lives had shown considerable interest in electronics. Steve Jobs and Steve Woznlak were former employees at Atari and HP respectively. However, in April 1976, the two conceptualized the Apple computer, which was among the first personal computers at that time. The company has focused on products that are innovative and new in the market ever since it was started. It is Job that started developed the legendary Macintosh, which is known to many as 'Mac'. There…
Lamb, C.W., Hair, J.F. & McDaniel, C. (2011). Essentials of Marketing. New York: Cengage Learning.
Quelch, J.A. & Deshpande, R. (2004). The Global Market: Developing a Strategy to Manage Across Borders. New York: John Wiley and Sons.
Schermerhorn, J.R. (2011). Exploring Management. New York: John Wiley and Sons.
Leadership Style: What Do People Do When they are Leading?
Hewlett Packard (HP) remains one of the most successful computer and related services company in the Diversified Computer Systems industry. In this text, I concern myself with the leadership style of Meg Whitman -- the CEO of HP. In so doing, I will amongst other things analyze how her leadership style aligns with the company's culture. I will also examine Whitman's strengths, weaknesses as well as personal and organizational values.
Born in 1956, Whitman has over the years earned herself an enviable reputation as an efficient and brilliant corporate executive keen on making a mark in a corporate environment dominated by men. Having cut her teeth at Hasbro, Stride ite, Disney, and most notably eBay where served as CEO for a decade, Whitman rose to become the head of HP. She has also in the past tried her hand in…
Ferris, G.R. & Treadway, D.C. (Eds.). (2012). Politics in Organizations: Theory and Research Considerations. New York, NY: Taylor and Francis Group.
Forsyth, D.R. (2010). Group Dynamics (5th ed.). Belmont, CA: Cengage Learning.
Fox, W. (2007). Managing Organizational Behavior. Cape Town: Juta and Company.
Hellriegel, D. & Slocum, J.W. (2009). Organizational Behavior (12th ed.). Mason, OH: Cengage Learning.
Change management initiatives of HP, IBM, Kodak, and McDonald's
Although it is said that the only constant in business is change, the need for change has thwarted many potential corporate superstars of the recent past, including Hewlett Packard, IBM, Kodak, and McDonald's. Although these companies were able to deal with the changes demanded by exterior economic circumstances and internal corporate pressures with varying degrees of success, all met with roadblocks on their way to pursuing change. Kotter's model for successful change suggests that all change entails a certain amount of urgency; a period of coalition building during the pre-change process; the need to create a vision for the change; communicating that vision; removing obstacles; creating short-term wins; building on the change; and permanently anchoring that change in the corporation's culture (Kotter's 8-step change model, 2013, Mind Tools).
HP: Three significant errors
However, in the case of HP, critical…
Adamy, J. (2007). For McDonald's, it's a wrap. The Wall Street Journal. Retrieved:
Kotter's 8-step change model. (2013). Mind Tools. Retrieved:
Dell's strategic management. It uses no source except for the case.
Michael Dell right from the beginning has been more of an entrepreneur then at technological guru. Although he had not taken active part in strategic decision making, he nevertheless realizes its importance. For this purpose he had brought leaders like Walker and Meyerson to aid him. As a leader he was dynamic in the sense that he easily takes into account of how the company could run with help of shared leadership. He also believes in cooperative work. Hence, in leadership, he has performed very well but as far as strategic management is concerned, Dell depended on other's skills more then his own.
Dells' strategy consist of the following elements:
embrace new ideas
Profit and loss management for each unit of business.
Growth through informal enabling management like development of capabilities
Strategy should be based…
6. In the last five years Dell has been careful in keeping its shareholders happy with a growth rate from 34% to 64% in 2000. This shows that the company concentrates on increasing profitability along with its innovative strategies.
7. Dell's strategy has all the characteristics that a global leader should have. It has potential to expand because it does not hesitate in adopting an idea or innovation; it is careful in its financial elements; it is also careful in internal management; it demonstrate strong leadership quality at the management level as well as at the market level. Despite the economic downturn due to Asian financial crises it has been able to maintain a steady growth rate. In my opinion this characteristics will enable it to grow into a global leader.
8. If I were given the choice to buy the stock of this company, I would buy it.
Dell Computer Corporation: Strategy and Challenges for the 21st Century, by Thompson and Gamble. This case analysis will evaluate a variety of factors including, the role of Michael Dell as CEO, and his strategy. Further, a brief SWOT analysis will be given, and a competitive strength assessment will compare Dell to major competitors. Advantages of Dell's strategy and an assessment of the company's financial performance will be given. Finally, a brief personal assessment of Dell will be given.
Michael Dell is an excellent CEO. Remarkably, he founded the highly successful Dell Corporation at the age of 19. He had a vision that personal computers could be built to order, based on customer specifications. This vision has been the basis of Dell's success, and has seen the company and the CEO through many financially difficult times. As such, I would have to note that it is Michael Dell's vision which makes…
Internet Way: a Unifying Theory and Methodology for Corporate Systems Development
The face of business has changed drastically since the advent of the Internet. Traditional brick and mortar businesses are finding themselves with new marketing avenues. The Internet has led to the invention of a new comer to the business world as well, the e-business. These businesses exist only on the Internet. They do not have a traditional brick and mortar structure. In these businesses, customers place orders by phone or online, Pay for it via credit card, bankcard, or e-check. The item is shipped right to the customer's door.
This new type of retail store offers many advantages over the traditional brick and mortar storefront. Often e-stores can offer items at a fraction of the cost of traditional stores. They do not have the expenses involved in maintaining a storefront. The customer must pay for shipping; however, in many…
Hurd identified after being appointed the new CEO of Hewlett-Packard were:
Vague Strategic Vision:
Previous CEO, Carly Fiorina's vision for HP, "digital, virtual, mobile, personal," was vague. No one knew whether it was being executed or not. It is important that the vision for the company should be specific and well-understood by every employee of the organization. A company cannot exist without having a purpose or a vision.
Another problem with HP was that it was under-managed. The previous CEO, Carly Fiorina, was a broad visionary, who failed to provide company with a specific and clear direction. Hurd not only gave a direction to the company but he also gave a purpose. He focused more on solving problems and executing the plans. He started working with the divisional levels to learn about their problems and how to go about solving them. He asked and gave them what they wanted.…
Foti, R.J., (2007). Pattern and variable approaches in leadership emergence and effectiveness. Journal of Applied Psychology, 92, 347-355.
Smith, J.A., (1998). A pattern approach to the study of leader emergence. The Leadership Quarterly, 9, 147-160.
The leadership personnel of the companies were far more affected by this merger, and there is no evidence that this merger was viewed as anything but a positive move for both companies by these individuals (Coffee 2006; Taft & Musich 2006; Knorr 2006). The cash premium that was paid to Mercury Interactive shareholders and the ongoing increase in price for Hewlett Packard stock following the merger makes it likely that shareholder response to the merger was equally positive (Google Finance 2010; Hewlett Packard 2006a).
Many mergers, especially in the past decade of increased scrutiny of accounting methods and financial reports, are quite complex and time consuming. The merger between Hewlett Packard and Mercury Interactive, however, was accomplished with a great deal of simplicity and efficiency. Though the primary benefits to both companies were found in the boosted assets, market share, and operational scope of the merged entity, the efficiency…
Boardman, B. (2006). "Merging for muscle." Network Computing, 17(6), pp. 16.
Coffee, P. (2006). "HP-Mercury: Modules to monoliths." eWeek 23(3), pp. 18.
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Harkiolakis, N. & Mourad, L. (2009). "Preserved Valuation Measurements in Mergers and Acquisitions of Similar Size Corporations." In Recent Advances in Management, Marketing, Finance. Penang, Malaysia: WSEAS Press. Accessed 27 October 2010. http://184.108.40.206/scholar?q=cache:kSabfbC1VpcJ:scholar.google.com/+hp+mercury+interactive+merger&hl=en&as_sdt=1
HP Case Study
The author of this report is asked to analyze a case study regarding Hewlett Packard as it appeared in a Harvard Business eview publication back in 2005. Upon completion of the analysis, the author is asked to answer to four major questions regarding Hewlett Packard and the challenges that they have face marketing to and serving enterprise-level customers. In order, it will be answered to what the problem statement is, what recommendations should be heeded by Hewlett Packard, the rationale behind these recommendations and the tactics that can and should be used as those changes and recommendations are implemented.
The case study is fairly verbose and protracted but one major issue is focused on above anything else and it quickly and easily yields the problem that needs to be stated and summarized, that being that Hewlett Packard has encountered problems and challenges in marketing to…
Columbus, L. (2013, February 1). Roundup of Cloud Computing & Enterprise Software
Market Estimates and Forecasts, 2013. Forbes. Retrieved February 24, 2014,
Lunden, I. (2014, February 23). "We Love Touch" But Windows 8.1 To Focus On
Public elations (Corporate social responsibility)
The term 'Corporate Social esponsibility' refers to the social responsibility that a Company must honor towards the public, especially those people who have direct contact with and are therefore directly affected by the policies and actions of the company. The feeling that the social responsibility of multi-national companies are not of such standards that would satisfy the general public has lead to widespread protests and demonstrations against these companies at almost every free-trade meeting at the regional and national as well as the multi-national levels. The protests are also generally against worldwide globalization. Almost all major multinational companies are found lacking in their responsibilities towards the public. It is not at all sufficient for a company to satisfy its shareholders and investors and employees and the community in which they function from; in fact, these companies are expected to be aware of and take an…
CEO's Message" HP Standards of Business Conduct. Retrieved at http://www.hp.com/hpinfo/globalcitizenship/csr/sbcbrochure.pdf . Accessed on 7 September, 2004
Corporate Social Responsibility" 2004. Retrieved at http://www.takingitglobal.org/themes/csr/ . Accessed on 7 September, 2004
Corporate Social Responsibility" Retrieved at http://www.hp.com/hpinfo/globalcitizenship/csr/. Accessed on 7 September, 2004
Danng, Lyng. 2004. "Who is monitoring the multinational?" 17th May. Retrieved at http://www.vibewire.net/articles.php?id=2671Accessed on 7 September, 2004
Business estructuring: the case study of IBM and HP
The word "restructuring" is interchangeably used as a whole and is a universal and broad world for all sorts of substantial changes and alterations that take place within an organization. Change management, restructuring as well as reorganization are all procedures and practices that are signified by the fact that they evaluate and assess the prevailing structures with the main intent of changing such processes by means of targeted and categorical interventions. This in particular takes place within the organization during its changing aspects. The decisions which are made are evaluated and assessed with mainly high doubts as a result of the scrutiny of procedures and structures. One distinguishing aspect of all kinds of organizational change processes is the directness and sincerity of the subsequent results. Even though, it is regarding purposely designed interventions, the intricacy and complication is very extreme to…
2012 Annual Report. (2012). Retrieved from http://h30261.www3.hp.com/~/media/Files/H/HP-IR/documents/reports/2013/hp-10-kar-searchable.pdf on March 17, 2015
Applegate, L.M., Austin, R.D., & Soule, D.L. (2009). Case I-1: IBM's decade of transformation: Turnaround to growth (pp.5-38). Corporate information strategy and management: Text and Cases (8th ed.). New York, NY: McGraw Hill.
Balogun, J. & Hailey, H. (2004). Exploring strategie change. London: Prentice Hall
Bohn, U. (2007). Vertrauen in Organisationen: Welchen Einfluss haben Reorganisationsmassnahmen auf Vertrauensprozesse? Eine Fallstudie
If the company launches an immediate public relations campaign to improve its public perception, it might be able to turn this situation around. This is a definite possibility, given Palm Inc.'s access to the deep pockets of Hewlett Packard. The best strategy will be to try to expand market share at the expense of Apple's iPhone 4. This would provide it with an immediate increase in market share. The other companies could be taken on at a later time as the companies fortunes got better or their products could be bought out using Hewlett Packard's considerable financial resources.
Apple wanted to buy palm -- report. (2010). Retrieved 14 July 2010 from http://www.phoneplusmag.com/news/2010/07/apple-wanted-to-buy-palm-report.aspx
Hp to acquire palm for $1.2 billion. (2010, April 28). Retrieved 14 July 2010 from http://www.hp.com/hpinfo/newsroom/press/2010/100428xa.html
Kairer, Ryan. (2010, July 14). Survey shows palm demand lacking. Retrieved 14 July
2010 from http://www.palminfocenter.com/news/6389/survey-shows-palm-demand-lacking/
Madrid, Carolina, & Madway,…
Apple wanted to buy palm -- report. (2010). Retrieved 14 July 2010 from http://www.phoneplusmag.com/news/2010/07/apple-wanted-to-buy-palm-report.aspx
Hp to acquire palm for $1.2 billion. (2010, April 28). Retrieved 14 July 2010 from http://www.hp.com/hpinfo/newsroom/press/2010/100428xa.html
Kairer, Ryan. (2010, July 14). Survey shows palm demand lacking. Retrieved 14 July
2010 from http://www.palminfocenter.com/news/6389/survey-shows-palm-demand-lacking/
controversial tenure of Carly Fiorina, the former Chief Executive Officer of Hewlett-Packard (HP), using the ethical leadership construct. In the article, Johnson generates several questions that relate to leadership and management practices. The evaluation of HP's former Chief Executive Officer is influenced by the fact that the company experienced a decline in productivity within a short period after the CEO entered the organization. Actually, Fiorina entered a largely successful firm and introduced significant changes within a short time duration, which had considerable impacts on the firm's operations. The dramatic changes that were introduced within a short time culminated in the decline of the value of the company's stock within five years and the eventual unceremonious removal of the CEO. This paper provides a response to the article through examining how it demonstrates leadership.
Analysis and Discussion
As previously mentioned, the article by Craig Johnson examines the rise and fall of…
Bishop, W.H 2013, "The Elements of Leadership in a Global Environment," Global Business
and Organizational Excellence, pp.78-85.
Fehr, R., Yam, K.C. & Dang, C 2015, "Moralized Leadership: The Construction and Consequences of Ethical Leader Perceptions," Academy of Management Review, vol. 40, no. 2, pp.182-209.
Johnson, C 2008, "The Rise and Fall of Carly Fiorina -- An Ethical Case Study," Journal of Leadership & Organizational Studies, vol. 15, no. 2, pp.188-196.
Each of these companies have significantly different cultures, processes and approaches to managing the research, development, manufacturing and service of their products yet both found value in TQM strategies over time. This is because the unifying aspect of TQM being able to make more efficient use of resources, production and plant assets, and also reduce time and cost all make immediate contributions to the financial health of these firms and others like them who adopt these practices.
Akdere, M. (2009). The ole of Knowledge Management in Quality Management Practices: Achieving Performance Excellence in Organizations. Advances in Developing Human esources, 11(3), 349.
Charles . Emery. (2009). A cause-effect-cause model for sustaining cross-functional integration. Business Process Management Journal, 15(1), 93-108.
Josh Hammond. (2000). The naked truth about business excellence. Total Quality Management, 11(4-6), S666-S673
Jim Walden. (2003). Performance excellence: A QFD approach. The International Journal of Quality & eliability Management, 20(1),…
Akdere, M. (2009). The Role of Knowledge Management in Quality Management Practices: Achieving Performance Excellence in Organizations. Advances in Developing Human Resources, 11(3), 349.
Charles R. Emery. (2009). A cause-effect-cause model for sustaining cross-functional integration. Business Process Management Journal, 15(1), 93-108.
Josh Hammond. (2000). The naked truth about business excellence. Total Quality Management, 11(4-6), S666-S673
Jim Walden. (2003). Performance excellence: A QFD approach. The International Journal of Quality & Reliability Management, 20(1), 123-133.
Columbus (2003) states that Special Pricing equests (SP) processing can yield triple digit OIs over time, as it saves significant time in responding to customers' unique pricing needs.
Channel Utilities and Conflicts
HP has a world class Partner elationship Management System complete with applications for lead management and escalation, channel training, special pricing request analysis and completion, and also mitigating channel conflict through the use of lead escalation strategies included in application logic. Columbus (2001) make the point that channel-based selling tools allow for the sales of high velocity, low margin products, using the PM platforms supporting them as the foundation for portals.
Lenovo is entirely focused on the effiency and speed of their supply chain as it relates to fulfilling customer demand, and focuses on making their entire channel more effective at forecasting and demand management. Lenovo is also more focused on a pick/pack/ship model as…
AMR Research (2003) - Configuration is the Heart of Customer Fulfillment for Complex Product Manufacturers. AMR Research Report. Monday March 31, 2003. Retrieved from the Internet on May 18, 2007 at http://lwcresearch.com/filesfordownloads/ConfigurationIstheHeartofCustomerFulfillmentforComplexProductManufacturers.pdf
Askegar and Columbus (2002) - Channel Management Best Practices: It's All About Orders. AMR Research Report. Monday September 9, 2002. Retrieved from the Internet on May 18, 2007:
Columbus (2002) - the Sell-Side E-Commerce Market: It's All About Integration. AMR Research Report. Monday April 1, 2002. Retrieved from the Internet on May 18, 2007:
Furthermore, there are a number of similarities and overlaps between such leadership theories that do not prevent their being characterized as transformational in nature. For example, "Most leaders behave in both transactional and transformational ways in different intensities and amounts; this is not an entirely either-or differentiation" (Miner, 2002 p. 743).
One of the more interesting issues to emerge from the research is the need for transformational leaders to teach what they know to others. Certainly, it would be reasonable to assume that most leaders got where they are by virtue of some innate skill or ability within an organization, and while it would likely be easier - and faster -- for them to simply do some things themselves, teaching others how to become effective leaders in their own right is a fundamental responsibility and effective leaders and serves to differentiate a truly transformational leader from others leadership styles: "True…
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global strategic alliances that exist between two companies in the computer industry. Hewlett Packard and SAP are the two companies selected for evaluations here. A brief overview of the companies will be provided. HP is a leading provider of products, technologies, solutions and services to consumers and businesses. HP offers services spanning IT infrastructure, personal computing and access devices, global services, and imaging and printing. (HP.com, 2005) William Hewlett and David Packard founded the company in 1939. The company now has 140,000 employees with capabilities in 160 countries. Today, HP conducts business in 43 currencies and 15 languages. HP essentially offered hardware components for the computer and the technology industry. Their main product lines included computers, printers, monitors and other peripheral devices for computers. "HP is #1 globally in inkjet, all-in-one and single-function printers, mono and color laser printers, large format printing, scanners, print servers, and ink and laser supplies."…
Al-Mashari, Majed. "Enterprise Resource Planning (Erp) Systems: A Research Agenda." Industrial Management + Data Systems. 103.1/2 (2003): 22-27.
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Dvorak, John C. "Hp Gobbles Compaq." PC Magazine September 5, 2001.
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To some users of personal computers, who state, never trust a computer that you cannot lift; the IBM has been viewed, more often than not, as an enemy, and according to Byte, the computer magazine, this was because of the fact that the IBM company rose to fame mainly on the basis of its mainframe computers, that were large and forbidding, and overwhelmingly bulky. This was probably why, when the rest of the world was eyeing the emerging opportunities in the minicomputer market, the IBM never paid any attention, and even though IBM did succeed in capturing a large chunk of that market, it did not happen until Digital had captured the minicomputer market and had grown into a large corporation.
In the past few years, IBM has agreed to change the ways in which it conducts its business, and adapt to the changing times when the prices of computers…
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Way" Retrieved at http://www.nfusion.com/about/best_practices/Results-Oriented_Integrated_Marketing.html . accessed 27 July, 2005
Konrad, Rachel. (10 August, 2001) "From Bits to Boom, IBM PC turns 20" Retrieved at http://ecoustics-cnet.com.com/Mixed+record+as+PC+turns+20/2009-1040_3-271422.html . accessed 27 July, 2005.
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Consultancy Inc. is a small business organization specializing in the management consultancy for various businesses in the United States. ecent growth experienced by the Best Consultancy has made the company to integrate network technology to facilitate the business agility. Thus, my neighbor, who is the owner of the business, has contacted me to assist him in designing a network system that could serve his business purpose. Meanwhile, Best Consultancy requires the following network devices in the company network technology:
laptops, 2 workstations, and 1 server supporting 3 users
quality networked printer
File and folder sharing
Multiple email addresses
Basic security environment which similar to home environment
Initial investment of $5,000 or less
ecurring costs to be less than $200 per month
To design the network system for Best Consultancy, it is essential to integrate the following network devices for the company network technology:
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