Improving Patient and Employee Satisfaction at Piney Woods Hospital
Quality of healthcare is supported by a constellation of variables, and certainly investments in infrastructure and technology can have a large impact on healthcare quality (Peltier, et al., 2009). But there is a body of research that indicates the "most dramatic improvements" can be achieved by the people who work in the field of healthcare (Peltier, et al., 2009). Research has found that dissatisfied healthcare employees can have a profoundly negative effect on the quality of care that patients receive (Peltier, et al., 2009). Naturally, this impacts levels of patient satisfaction and ultimately community loyalty to the hospital (Atkins, et al, 1996; Fahad Al-Mailam, 2005). Alternately, the research indicates that increasing employee engagement leads to improved employee satisfaction, and consequently, improved patient care and associated higher ratings of patient satisfaction (Peltier, et al., 2009).
Leadership synthesis and course concepts
In this paper, we are going to be discussing the challenges that nurses will face. This is will be accomplished by examining the role of leadership, management strategies and nursing principles in a health care environment. Once this takes place, is when we can show how effective leadership will help to improve care and professionals standards.
Community Health Oklahoma Modern Healthcare
Health wise, Oklahoma is a conundrum. It was the 21st largest recipient of medical funding from the federal government in 2005; almost $76 million in immunizations, bioterrorism preparedness and health education being the top areas of focus. However, the rest of the state ranks above the US in the percentage of people with asthma, diabetes, cancer, and hypertension. Even Oklahoma's own Health Department acknowledges that strokes, heart disease, diabetes and chronic lower respiratory diseases are more prevalent in Oklahoma at higher than national average rates – primarily because of the dual issues of obesity and tobacco use. These statistics, in fact, result in a much higher total mortality rate than for the rest of the nation.