Patient Experience
Essays

In my field of specialty as a perioperative cardiothoracic nurse, I encounter many frightened patients dealing with the prospect of surgery upon one of the most vital organs in the human body -- the heart.

The need to provide quality services in a healthcare environment is always the goal of any organization. this is often achieved with the existence of an operations plan detailing all the roles of the stakeholders and the mode of executing their duties. This study has shown how various processes like developing the most effective strategies, assessing the risk associated with the developed strategies, and coming up with methods of evaluating the success of the adopted strategies are established with guaranteed success.