Respect
Essays

Event and convention planning and management are a specialized industry. Every event is a memorable one which requires careful and skilled handling. But continued oil price increases have dampened industry trends and related fields in the hospitality management sector. It is also beset with ethical issues.

The most successful managers today strive to understand human nature and what truly motivates employees to be productive. In the most productive working environments, employees understand how they fit into the company…

The Responsiveness Theory of Nursing: Thoughts of a dialysis nurse

JP Morgan Chase (NYSE: JPM) is a major global financial services firm. The present incarnation of the company was formed in 2000 when Chase Manhattan purchased JP Morgan. At the time the company was formed, it held…

One of the core concepts of Gary L. Thomas' (2000) Sacred Marriage is that the union between a man and a woman is not merely for self-actualization on earth, but is designed for a higher spiritual purpose.

This paper explores the on-going health care needs of African-Americans as they relate to the delivery of competent nursing care. As a diverse group, African-Americans currently face some serious medical conditions…

Great changes had been taking place in Northern America in the second half of the nineteenth century. People felt that every domain needed to be reconsidered and old conceptions had to be let go of in order to integrate…

The business plan proposes to develop a company that would sell photos made by teenagers in a school, both through a partnership with Snappysnaps and online, through the company's own webpage.

As a cultural anthropologist, this author has become very familiar with the Lao Hmong. They are a very small minority southeast Asian minority group that has lived in the United States since the close of the Vietnam War.

New developments in an industry are as disruptive as the fundamental re-ordering of their economics with a corresponding shift in the balance of political power that defines boundaries of influence. Organizational change and its many dynamics take on added significance in the study of how disruptive technologies re-order organizational cultures with significant cultural, economic, social and political implications (Bordum, 2010). The role of transformational leaders in successful change management initiatives is that of stabilizing force for employees on the one hand, and visionary defining the future direction of the enterprise on the other (Boga, Ensari, 2009). One of the most volatile industries today is enterprise software, and the transformational change that is happening at a strategic level in this industry today. This transformational change at a technological level is revolutionary, as is evidenced by the rapid $1B+ market valuations of companies including Salesforce.com and others on the Software-as-a-Service (SaaS) platform. SaaS-based software is bringing rapid transformational change to the business models of enterprise software companies with increasing intensity, shifting long-standing evolutionary business models based on recurring software revenue streams in the process. Within these dynamics of revolutionary change are ample examples of how organizations are structuring and executing their change management initiatives. Implementing key parts of their Organizational Change Models, and averting resistance to change through effective transformation through change management participative leadership and planning (Herold, Fedor, Caldwell, Liu, 2008). While there are many enterprise software companies struggling with this aspect of their core business models, the subject of this analysis is privately-held Cincom Systems, headquartered in Cincinnati, Ohio with operations throughout seventeen nations and employing over 700 associates globally. What makes the study of Cincom Systems relevant to organizational change management is the high level of dependency the company has today on its core enterprise software companies, who in most cases for decades paid maintenance fees, contract amounts, and despite the value of SaaS-based economics and the potential to gain even greater leverage and value for their investments, continue to hold onto their on-premise licensing models. Cincom Systems is facing the urgent challenge of change management with its customer base, and secondarily, with its engineering, services and support teams as well. The resistance to change that emanates from the customer base permeates parts of the organization, making the disruptive nature of SaaS applications and platform economics even more abrupt, and if unanswered, severe in the coming years. This analysis will concentrate on how change management can be implemented within Cincom Systems to bring both customers and employees into a more transformative role. Second, how the leaders at Cincom can overcome resistance to change, and hwo the lessons learned from using the Force Field Analysis Model can be applied to Cincom specifically and enterprise software vendors strategically. The Culture Web is used as a means to analyze the current climate within Cincom and provide prescriptive guidance for the future. Finally the role of transformational leaders is also assessed. The enterprise software industry is going through a massive level of change today as the collection fo SaaS- and Cloud-based application technologies and the economic advantages they offer customers continues to increase. The economics of Cloud computing and SaaS applications are having a reverberating effect throughout Cincom Systems and the entire software industry. The impacts of this disruptive, transformational change are the primary catalysts of this analysis.