HRM Challenges in Today's Organizations
All organizations require employees to make them a success and this function is considered as important as finance, machinery and land for running the organization successfully. The important point to note here is that individuals all have different temperaments and working methods, and some people in the organization are responsible for making them all work together. This is the job of the human resources department which is otherwise known as the personnel department. If an organization is not staffed correctly then it ends up loosing the economy of scale that it should have got also the maximum possible customers and profits.
On the other hand, if there are too many people then there is a lot of financial liability if they are retained, and when they are laid off, there are financial implications from redundancy payments. If the organization cannot do manage its own staff then a lot of funds will be required for the needed consultation and needed action. The people to be removed cannot be removed immediately as there are some minimum periods of notice that has to be given. Thus there are a variety of problems. The problems that have been discussed are only the problems regarding the number of people as that is what we have to discuss.
At the same time, the importance of the human element is different in different types of organizations. In certain sectors the function of human element is the most important, and these are the service sector organizations. With the development of manufacturing technology, the number of direct shop floor workers is getting less, and the greater emphasis is now on making people happy through proper service to them. Yet, in many parts of this industry, the turnover is very high, and this is causing a lot of cost. The objective of this paper is to find out the reasons for the departure of people from these organizations so that corrective measures can be taken to reduce the high turnover. At the end of the exercise, it is expected that we shall be able to find out some reason as to why the people develop a sense of dissatisfaction, and then decide to leave the organization or the circumstances under which the employees are compelled to leave the organization.
There has to be some methods to measure this dissatisfaction so that we can go ahead and stop the dissatisfaction from happening. So far as the other reasons, for employees being compelled to leave an organization, it may be different, like policies of the government or a better profit to be earned by the proprietors. It is still important to know why the employees are being compelled to leave. This was viewed to be very important before the last elections for President, but is not being considered to be so important now. At the same time, the general financial conditions do not seem to have improved. Our research will thus be concentrated on methods of measurement of employee dissatisfaction, the reasons for the same and whether this is resulting in a high employee turnover. In any organization aimed at customer satisfaction, employee satisfaction should be an important function.
Prior Research
The direction of this research is on the reasons why employees continue to work or do not work at their best after they have been employed by the organization for long durations. This can be found through a continuous study and review of the financial, psychological and physiological rewards that the employees receive when they are working. Hours of work are determined by the national level agreements or government decisions. A lot of other factors in the salaries and working hours of the workers are decided through local negotiations and similar matters. To the workers these are probably as important as the other part of the compensation. It has to be understood that the number of employees needed depends on the achievement of individual workers and that is the reason why good personnel policies are beneficial for the organization. The achievements also depend on other conditions like environment, welfare, employee benefits, etc., but first and foremost is that the wages must be accepted as fair and just. The development of behavioral science is leading to a situation where the limitations of money as being the prime motivator are being questioned, and this is leading to the mobile and multi-skilled employees laying more stress on things like job satisfaction, involvement, participation, etc. (Employee Evaluation)
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