Alternative 2
Although there's some room for deception and fraud, the risk for ABC is minimal, especially since it recruits mostly from colleges. Therefore, ABC should not invest in new resources to resolve its problems. Instead, existing recruiters such as Carl Robins should make every effort to identify application, transcript, drug screening, training material and training schedule issues and resolves these with the help of human resources.
Alternative 3
ABC cannot afford to hire new staff, not can it afford to do nothing about its current employment issues. Alternative 3 recommends a process audit to identify employees that are not currently following their job procedures along with corrective actions to make the process run more smoothly in the future. Although ABC cannot afford to automate training room booking at this time, it can streamline its booking procedures through one individual to prevent conflicts.
A d.
Proposed Solution.
Alternative 1, the hiring of a dedicated HR person and automating the booking of training rooms, is the best solution for ABC. Given the prevalence of fraud and deceit, the serious consequences of drugs in the workplace, and possible liability issues, ABC needs to take action to reduce the chances of these events happening even if it means higher costs. Other alternatives mentioned above have issues. For example, recruiters aren't necessary motivated to resolve HR-related issues and a process audit may or may not identify continuous systemic causes. A dedicated...
Therefore, scheduling can be implemented at minimal cost. It requires only about a half day of it support time to set up. This is a far better approach than doing nothing and continuing to have resource overbooking or using expensive staff to do something than can easily be automated.
Recommendations.
The dedicated HR person will still need a considerable amount of support from recruiters in helping to get complete applications and transcripts. and, as the direct interfaces to the potential hires, the recruiter will have to communicate the importance of completing company requirements for employment such as drug screenings. Further, the dedicated HR person can make sure that training materials are properly assembled provided that they are provided in a timely manner by the trainer.
Automated scheduling requires a new company policy issued by HR that training rooms can only be booked via Microsoft Outlook. Otherwise, redundancies and inefficiencies will still occur.
Bibliography
Drug-free workplace policy. (2004, January) SDSU Foundation Human Resources. Retrieved February 20, 2005 from Web site: http://www.foundation.sdsu.edu/hrpage/pol_form/polform_notice_drug.html
Tips on how to avoid hiring a crook. Retrieved February 20, 2005 from Web site: http://ww1.prweb.com/releases/2002/1/prweb31392.php
