This can only happen when one is trained to be good at interpersonal relationships. Only by empathizing with others' feelings, one can think of resolving interpersonal conflict. This requires active listening and paying close attention to others' views.
References
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Watson, W, Kumar, K, & Michaelsen, L. Cultural Diversity's Impact on Interaction Process and Performance: Comparing Homogeneous and DiverseTask Groups. Academy of Management Journal, 1993, 36(3), pp. 590-602.
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International Labor organization. Adapted from ilo.org/public/english/employment/skills/workplace/contents/ch_4.htm on march 26, 2005.
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