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Kings Daughter
The culture and environment of any workplace is extremely important. We are indeed products of our surroundings and we should expect to reflect this nature. The purpose of this essay is to explore the organizational structure and cultural of the King's Daughter Health System. The essay will examine how the organizational structure contributes to the quality of care within the system and also identify how culture, and specifically generational differences also impact the inner workings of this area.
Organizational Structure
There are essentially three types of general organizational structure that almost all work place systems are based upon. These include the functional structure, the divisional structure and the matrix structure. A functional structure is designed so that each are of the organization is organized according to its specific objectives and goals. A divisional structure is used in large companies that have their resources spread out over a large area. Divisional structures are helpful because they afford a division of labor but also lack in ease of manageability. The matrix organizational structure is a combination of the two aforementioned structures that incorporate the best of both worlds by allowing both types to operate at once.
The King's Daughter Health System is a matrix style organizational structure. The company is very large and is spread out over many different layers and departments which demonstrates the divisional side of the structure. Also, the functional nature of the matrix style organizational structure is present when focusing on the many specific tasks that each department is broken down to. In my nursing division alone there are more than 15 subdivisions that help accommodate the many nursing and caring needs of the patients that use our...
There are plenty of leaders all with specific tasks and objectives. The hierarchy is clearly shown in the chart as lines of communication are drawn towards and connecting the key players that must interface with one another if the organization is to function properly, effectively and efficiently.
The many different information systems help the leadership take advantage of the organization's layout. The interdepartmental e-mail system allows leaders to quickly disseminate key information to all members of the organization or just selected members. The company's IT system also connects many of the informatics data that can be used to help communicate between the many layers of the organization in a quick, discreet and effective manner that assists greatly in the care giving sections. These communication systems help allow decisions to be made in shorter amounts of time, essentially saving lives and making the healing process smoother and accurate.
Delivery of Care
Ponte (2003) claimed that "even as most professionals in the healthcare arena readily embrace a philosophy of patient-centered care, many underestimate the organizational commitment and related efforts associated with moving from a traditional organizational model to one that is truly patient centered," (p.82). In other words the organizational model and the culture that lives and breathes in that model are essential to providing client-centered care. Too often organizations ignore the most important ingredient and the very reason and purpose the King's Daughter Health system is even in place: the patient.
To me, the real leaders in this company are…
References
Kings Daughter Health System Organizational Chart.
Ponte, P. et al. (2003). Making Patient-centered Care Come Alive. JONA, 33(2), 2003:82-90. Retrieved from http://www.dana-farber.org/uploadedFiles/Library/adult-care/new- patient-guide/patient-safety-and-advocacy/advisory-council/patient-and-family- care/making-patient-centered-care-come-alive.pdf
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