Knowledge Management
One of the challenges of knowledge management is deciding on a working definition of what the discipline covers. Levinson defines knowledge management (KM) as the process by which organizations generate value from their intellectual and knowledge-based assets. Her definition goes on to say that generating value from such assets typically involves codifying what employees, partners and customers know, and sharing that information among employees, departments, and even with other companies in an effort to develop best practices (Levinson, 2010).
Whether the goal of implementing a KM system is to minimize loss and risk, to improve organizational efficiency, or to embrace innovation, knowledge management efforts and initiatives add significant value to an organization. Some of the benefits of KM include the following:
Facilitating better, more informed decisions
Growing the organization's intellectual capital
Encouraging the free flow of ideas, leading to insight and innovation
Eliminating redundant processes, streamlining operations, and enhancing employee retention rates
Improving customer service and efficiency
Increasing...
The entire business model from Dell is entirely dependent on knowledge management and its effective use as part of their build-to-order strategy (Gunasekaran, Ngai, 2009). Part 2: The Senior Manager, Enterprise Systems at Cincom Systems interviewed for this second part of the paper. His name is Louis Columbus. This manager uses a wide variety of tacit and implicit knowledge management techniques and tools to capture the specific configurations of customer
Competencies of Project ManagersIntroductionAt any given time, the project manager is responsible for ensuring that communication is clear and concise, and that all team members are kept up-to-date on the project\\\'s progress. Unfortunately, communication failures are all too common, and can often lead to frustration, confusion, and even outright conflict. In order to avoid these pitfalls, project managers must be vigilant in their efforts to keep the lines of communication
Managing Knowledge/Knowledge management systems Taking Apple Inc. similar organization reference: 1.Review efficiency effectiveness Apple's / selected organization's knowledge management systems: • Identifying knowledge requirements Apple/selected organisation's managers leaders. Knowledge management systems Historically, the labor force would be represented from people paid low wages and expected to operate the machines and to implement the decisions as taken and instructed by the managers. Throughout the past recent decades nevertheless, the society has modernized and
Knowledge Management Challenges and Solutions to Organizational Knowledge Management in KBMS The evolution of Knowledge-Based Management System (KBMS) from being limited to only a selected number of taxonomies or approaches to supporting a greater number and versatility of roles continues to expand the versatility of these systems (Faucher, Everett, Lawson, 2008). The transition of defining data elements as part of a SQL-based data structure to being integral to knowledge-based and role-based knowledge
Use of single version of the truth and single information Balanced set of strategic metrics (Financial and non-financial). New methods of cost accounting (ABC, Target Costing). Internal vs. External Focus (Benchmarking and Self-Assessment). Process Management and Measures (value delivery). Stakeholder value measures Uniform set of measures Causal relationships between measures across all levels. Source: Lieberman; (1994; et.al.). Automotive Industry Analysis Entering 2007 it is clear that Japanese firms, lead by Toyota, will be at parity with and potentially surpass the
At present, large companies tend to have knowledge management strategies, because they can be integrated into information management strategies. IT and other technological companies have KM strategies, but so do many other firms. Creative firms such as advertising agencies, research firms such as pharmaceutical companies and firms whose business is based on acquired knowledge such as legal firms all place strong emphasis of knowledge management. In future, as more
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