Note: Sample below may appear distorted but all corresponding word document files contain proper formattingExcerpt from essay:
If these managers are unfit at achieving such objectives, the change process will not be effective.
Establish the vision and the strategy
Any change management process must start by building a vision that the new organization will be based on. Same as all companies are built on a vision of their founders, so should the new organization that will result after the change management process, be built on a vision.
Although the manager will create the vision of the new organization, he should make sure that all the stakeholders in included in the process. The vision should not only be directed at how the museum will look like from an artistic point-of-view, but it should also be directed towards its employees and how they will participate in the change management process and in the new organization, and towards the new image that the Louvre will present in comparison with similar institutions.
During this step, the team's emotional and creative attributes are more important than the rational ones. This is because the vision must be a simple, general image of how the manager and the museum's stakeholders want the new museum to be like.
The rational attribute of the team will come to action when the strategy will be established. The strategy should be a simple one, easy to put into action, and able of reaching high levels of effectiveness. This way, the stakeholders will see that the change management process is a feasible one and that it can really improve their organization.
If such a strategy will be developed, the stakeholders will not raise so many challenges to the manager's vision, and will efficiently participate in the change management process.
Communication is very important in any change management process. The Louvre's manager must pay specific attention to developing the communication strategy. The most important fact that must be taken into consideration when developing the communication strategy consists in involving as many people as possible in the process.
This is because communication must reach all the stakeholders affected by the change intended to be implemented at the Louvre. However, communication in this case should be kept at a simple level, in order to avoid any communication deficiencies.
It is necessary to identify stakeholders' needs, so that communication addresses directly those needs. Technology is very important where communication is concerned, since the proper use of technology can help reduce time, costs, and increase efficiency.
It is also recommended to communicate the essential aspects, rather than charge the communication channels with various types of information that is not really necessary and that might lead to certain errors in the communication process.
The following step in Kotter's change management model is represented by empowering action. This step basically consists in removing the obstacles that are likely to emerge during the implementation of the change process.
In the Louvre's case, these obstacles are represented by stakeholders' resistance to change. The manager must determine the stakeholders to overcome their resistance to change. This is connected to the previous step, regarding efficient communication.
In this case, the manager should hold public meetings on the Louvre's rebranding. This way, change could be communicated to a greater number of people. Debating the subject on pubic TV channels and radio stations, and inviting several specialists in the field and other stakeholders to these debates might help people understand the necessity of implementing change at the Louvre.
During this step it is also important that the change management team enables constructive feedback. The change at Louvre is done with the stakeholders, for the stakeholders. And this must clearly communicated to them. Their feedback is important to the management team. Based on the feedback received from stakeholders involved in the change process, progress can be made at implementing the change.
However, leaders of the team should not be neglected. Even if they understand the necessity of change better than other stakeholders of the Louvre, they also require significant support from the top management. They must make sure that their decisions are supported by the superior management of the museum.
The motivational system of the organization should prove its efficiency during this step. In other words, any progress made by the change implementation team and by the stakeholders involved in the change management process should be rewarded appropriately.
The project should include a reward strategy established from the beginning and communicated to all the stakeholders involved. Punishments should also be included in this strategy.
Create short-term wins
This step is destined to establishing simple objectives that can be easily achieved by the team. If the team establishes objectives that are difficult to reach, not achieving them will demoralize the team members and will make the change process implementation more difficult.
But if simple goals are established, they will be easier achieved by the team members, with less effort than necessary for more important objectives. This will encourage team members, and will motivate them into fulfilling their established tasks.
Do not let up
Kotter further advises to encourage the persistence of tem members in order to reach the objectives established by the museum's managers.
Make change stick
Once the change management process has been successfully implemented, the change management must ensure that the organizational environmental will remain favorable for the implemented change.
The issue of introducing such change at the Louvre is a very sensitive one. The museum's image in the mind of visitors, employees, and other stakeholders is quite strong and is difficult to be changed. Therefore, it is recommended that the manager makes small changes, of less significance, because they are easier accepted by the organization's stakeholders.
1. Change Management for Shared Services and BPO (2010). SourcingMag. Retrieved August 22, 2010 from http://www.google.ro/imgres?imgurl=http://www.sourcingmag.com/library/graphics/Framework_for_change_management.gif&imgrefurl=http://www.sourcingmag.com/content/c070618a.asp&h=454&w=445&sz=40&tbnid=d5hnQISSPQ2oRM:&tbnh=128&tbnw=125&prev=/images%3Fq%3Dchange%2Bmanagement&zoom=1&hl=ro&usg=__6JeBM0DmBEEc0EVToXVilzkpzrI=&sa=X&ei=fupwTOLODIPN4AbxnuzSCQ&ved=0CDcQ9QEwAw.
2. Kotter, J. (1995). John P. Kotter's eight steps to successful change. Retrieved August 23, 2010 from http://www.businessballs.com/changemanagement.htm.
3. Cellars, T. (2007). Change Management Models. Retrieved August 23, 2010 from http://www.associatedcontent.com/article/237685/change_management_models_a_look_at.html.
4. ADKAR -- A model for change management (2007). Change Management Learning Center. Retrieved August 23, 2010 from http://www.change-management.com/tutorial-adkar-overview.htm.
5. Baekdal, T. (2006). Change Management Handbook. Retrieved August 23, 2010 from http://www.baekdal.com/downloads/ChangeManagement-EN.pdf.
6. Lewin's Change Management Model (2010). MindTools. Retrieved August 23, 2010 from http://www.mindtools.com/pages/article/newPPM_94.htm.
7. Cameron, E. & Green, M. (2004). Making sense of change management. Retrieved August 23, 2010 from http://books.google.ro/books?id=6ntE9TLr7YYC&printsec=frontcover&dq=change+management&source=bl&ots=tpi73nlT54&sig=zMOSn2YLZ8iaTEqmBd65IfyJ1OI&hl=ro&ei=AsFyTOi0JYqQjAea_Nz7CA&sa=X&oi=book_result&ct=result&resnum=16&ved=0CG0Q6AEwDw#v=onepage&q&f=false.
8. Hiatt, J. & Creasey, T. (2003). Change Management: the people side of change. Retrieved August 23, 2010 from http://books.google.ro/books?id=zQTy8mk8kZYC&printsec=frontcover&dq=change+management&source=bl&ots=wEnO53JB75&sig=-TsGN_fa1YJZtWWFy6nCTW-445w&hl=ro&ei=ysFyTJquBdCNjAfvreX7CA&sa=X&oi=book_result&ct=result&resnum=3&ved=0CCkQ6AEwAjgK#v=onepage&q&f=false.
9. Paton, R. & McCalman, J. (2000). Change Management: a guide to effective implementation. Second Edition. Retrieved August 23, 2010 from http://books.google.ro/books?id=rZjGmKkOjvMC&printsec=frontcover&dq=change+management&source=gbs_similarbooks_s&cad=1#v=onepage&q&f=false.
10. Luecke, R. (2003). Managing Change and Transition. Harvard Business Essentials. Retrieved August 23, 2010 from http://books.google.ro/books?id=szFFsHufKuAC&printsec=frontcover&dq=change+management&source=gbs_similarbooks_s&cad=1#v=onepage&q=change%20management&f=false.[continue]
"Management Of Change Case Study" (2010, August 24) Retrieved October 25, 2016, from http://www.paperdue.com/essay/management-of-change-case-study-8860
"Management Of Change Case Study" 24 August 2010. Web.25 October. 2016. <http://www.paperdue.com/essay/management-of-change-case-study-8860>
"Management Of Change Case Study", 24 August 2010, Accessed.25 October. 2016, http://www.paperdue.com/essay/management-of-change-case-study-8860
Other strategies for increasing the company's employee retention rate are: holding organization events, providing financial compensation and benefits, offering career development plans, or offering other benefits (Heathfield, 2007). 5. Starbucks and Domino's are both dealing with high employee turnover rates, but in different manners. While Starbucks is focusing more on increasing salaries, Domino's tries to create a work environment that would satisfy its employees and hopefully reduce the employee turnover rate.
Human Resource Management. It a case study format Academic Essay. Use Harvard style reference list intext reference, Do include bibliography. Number reference: 20 Academic References Detail find upload file. In today's challenging economic and business environment, managers are often faced with a dilemma regarding the human resource policy that is best applicable. In this particular case study, an important problem is brought forward: what is the optimum dimension of the
Performance Management A comparison case studies practices organisations United Kingdom. You choose specifically focus performance management (PM) high performance working (HPW). Research choose organisations high performance work (HPW) practices. Performance management is a process-centric, holistic approach to company's decision making process that is intended to improve the company's capability and to manage its performance at all levels by combining stakeholders, customers, managers, and suppliers. Many companies rely on performance management to improve
Operations Management Alliance Supermarket Case Study Point of sale (PoS) systems that is able to accurately track sales using universal product codes (UPC) has the potential to improve service and reduce costs. If the system was further adjusted, there would also be the potential to collect information on individual customers which would allow Alliance Supermarket to adopt some new, and potentially valuable, strategies. Reducing Costs and Improving Service The PoS system allows Alliance Supermarket
In this system, in which we must increasingly compete for students and research dollars and create new sources of funding, international university rankings are the utmost importance." (Probert, 2006) it is emphasized in this report that these changes are of great significance toward ensuring "greater strategic capacity within the Faculty." Probert (2006) relates two key changes which have been proposed and states them as follows: 1) the reduction in number
Change Management -- a Case Study of British Telecom About CRM Theoretical Perspectives, Concepts and Practices Involved in Implementing a CRM Change Management About British Telecom British Telecom -- Implementing CRM CRM Systems -- Data Quality and systems Integration British Telecom -- A Case Study BT's Solution Analyzing BT's CRM from an Academic Perspective An Example of Systems Integration British Telecom -- Building Customer Relationships Problems with Implementing a CRM System Change Management -- A Case Study of British Telecom Today, when one thinks
Change Management Theory Change management is a discipline studied and implemented in various organizations. The existence of this discipline spans for over half a century currently. Thus, it is a discipline of old time, with quite a number of years in existence. However, it is surprising to note that despite the huge investments that various organizations and companies employ to facilitate organizational change studies still indicate that between 60% - 70%