Case Management Essays (Examples)

The authors encourage case managers who have HIV / AIDS patients to make an active effort to move beyond the patient as a number in their load, and understand that these individuals are often so disenfranchised that they so need a medical advocate. In most cases, by the time the case manager becomes involved, the individuals are either so traumatized or so ill that they are most certainly not able to advocate for themselves.

Clinical Pathways and Other Structural Methods Used By Case Managers -- Roberts, R., et.al. (2007). "A Service Model of Short-Term Case Management for Elderly People at Risk of Hospital Admission." Australian Health Review. 31 (2): 173+.

One of the larger and increasing costs to case management services is in the gerontological population. This group has more frequent, albeit shorter, hospitalizations. Sometimes, because of the number of admissions, certain aspects of professional case management theory fall by…

Sarah Harris

eferred Case: Steve Z, a 15-year-old truant student

The subject in the given case is a chronic absentee from school --he regularly skips school without a valid reason, and has received a referral to a family court, which has ordered him to go to school properly; however, he still remains continually (and unlawfully) absent. Unexcused absenteeism or truancy from school is associated with serious delinquency during youth and with considerable affectations in negative characters and actions during adulthood. Familial factors play a role in a child's truancy as they are essentially of a personal nature. Parents' turning a blind eye to such absenteeism is particularly influential, since it underlines a lack of penalties for undesirable/reckless conduct on the child's part. The boy demonstrates a lack of respect towards teachers, and this strained relationship between him and his teachers accentuates his habit of frequently keeping off classes. Personal factors…

manager (pretrial diversion worker) in this case may adopt best practices in court-based diversion, categorized into 1) specialty mental health, and 2) traditional court. The major portion of literature concerning court-based diversion concentrates exclusively on the former category, wherein attorneys and judges team up with other court officials, case managers, mental health personnel, psychotherapists, other services and the defendant for developing alternatives to treat offenders suffering from mental ailments. It must be borne in mind that there is heterogeneity in mental health courts, with considerable variability among different courts with regards to methods and systems employed in handling mentally-ill persons (Hartford et al., 2004). Numerous communities have insufficient capability of creating specialty courts having committed judges, counsel and staff members. Places wherein specialty courts that haven't been established, whether due to inability or any other cause, must still think about combining problem-solving practices with conventional courtroom practices. One can implement…

Managers in Criminal Justice

The objective of this study is to answer the question of why it is important to distinguish between community settings and correctional settings when providing services to clients. This work in writing will additional answer as to whether every correctional client require the assistance of a case manager and what special population is most likely to required the assistance of a case manager. Finally, this study will answer as to why ethics and confidentiality play an integral role when working with clients.

The work of Healey (12999) reports that Jurisdictions "across the country are adapting case management techniques, a service delivery approach developed by mental health and social services workers in the late 1960s and early 1970s to suit the needs of a wide variety of criminal justice populations." (p.1) It is reported that the jurisdictions utilize case management for the purposes of reduction of recidivism…

Funding Case Management:

In the past few years, case management has developed to become a major part of patient-centered health homes and responsible care facilities. Through this process, case managers coordinate care and offer patient education regarding the management of diseases and the symptoms that show the need for a physician. While case management is a vital component of treatment service, its inclusion into the funding structure is dependent on the guidance and direction by key decision-makers. As a result, the decision to include case management in the spectrum of treatment services is usually dependent on the primary source of funding or the program level ("Funding Case Management," n.d.).

Based on this analysis, there are various strategies for getting case management funded within the existing health plans. The first strategy is to recognize the significance of case management as a major element for effective treatment and share it with the…

This is done for the purpose of having a safe and workable discharge plan. The nurse uses their experience and assessment skills reviewing the patient's current course, past medical history and what family or friend support there is outside the hospital (Case Management, 2009).

Case management in the home setting is designed with the same goals in mind as case management in the acute care setting. The role of home care in the success of case management is critical. The implementation of chronic care management and disease management programs have provided a unique opportunity for home care case management to reduce the need for acute care services. This has allowed for healthcare providers and executives to curtail costs and reduce lengths of stay (Cesta, and Tahan, 2002).

The goals of home care case management include:

Optimizing the delivery of all aspects of care

Keeping patients in less costly care settings…

Advance Directives should include documented patient decisions about health care, which should be honored (Advanced practice in nursing: ethical and role issues in end-of-life care, 2004).

As medical knowledge and technology increase, so do options for healthcare. When decisions arise concerning the treatment of dying patients, these options present complex ethical dilemmas. Many are faced with decisions about the best treatment to ease a patient's final suffering (End of Life Care: An Ethical Overview, 2005). It is the goal of this team that all care is giving in the utmost ethical way possible.

Improving the end of life and advocating for a good death has become the mission of many dedicated individuals and organizations, and is also a frequent subject of research and focus for policy improvements. Advocates who work to improve the care for dying patients have determined the elements that are necessary for a good death to take…

For example, the individual may not feel he is truly 'sick' because he does not feel bad, may not wish to suffer the side effects of the drugs, and not fully how to understand to take them properly. Psychological counseling, the assistance of a nurse, even a meal provision service for the sick and the disabled all might be necessary to ensure that the man was compliant. The goal of comprehensive case management is to provide interventionist services over the long-term, and AIDS is a long-term, chronic illness, even (or especially) when treated with antiretroviral drugs. In the case of a comprehensive case management intervention, the individual's immediate needs are first met (for example, the cost of the drugs or problems with coordinating medical treatment with employment). But then provisions are made to integrate social support services into the individual's life, such as home visits by a nurse, free home-delivered…

b. The nurse must ascertain the status of a health care proxy and other mandates by the patients request such as DN (Do Not esuscitate) orders, etc.

c. The mental stability of the patient may need to be reviewed to ascertain whether such decision by the patient can be made according to hospital policy, state and federal laws.

Interpretation:

4: The issue of informed consent and/or refusal has several dimensions when dealing with any population, including HIV. The first, and probably the most important, is the attempt to ascertain the cognitive capacity of the patient in determining his or her own care and treatment. Any adult whose decision-making capacity is intact has the right to absolute self-determination in making informed health care decisions. "A person with HIV has the right to refuse any medical treatment or procedure, even if a decision not to undergo treatment may result in death." (ubenstein,…

"Whether it is the systematic denial of coverage and care in the private insurance system, the price-inflated private Medicare plans, the poor results of privatized Medicaid administration, or the costly Massachusetts health reform, in no instance has the market succeeded in providing equitable access to quality care at a cost affordable to individuals and society as a whole" (Ten Health Care Financing Principles to Ensure Universality, Equity, and Accountability, 2009). In reality, as a market good, health care is by definition very exclusionary. It is sold only to those who can pay and is readily exhaustible and depleted by private interests that take their cut from available resources through profit, leaving less for the public as a whole. A society that is inclined to protect both bodily and financial health should require a combined provision of health care on a guaranteed and long-term basis. Health care is treated as a…

Human Resources -- Performance Management and Organizational Effectiveness

Nurse socialization can be significantly aided by case management. The inclusive, team-oriented, patient-centered approach to case management develops powerful dimensions of the nurse, the nurse-patient relationship, the healthcare team and the healthcare environment. Unfortunately, the traditional patriarchal system found in current healthcare militates against this most effective development and usage of case management.

One way in which nurses learn their roles and functions in the healthcare system is through Case Management. For example, through Newman's model of nurse case management, the nurse can: review the totality of circumstances; focus on the "caring and commitment" aspect of service; learn and honor a patient's choices and goals; assist the patient in reaching educated decisions; raise the quality of care while reducing costs; expand his/her work with patients to assist them in settings outside the nurse's set service area; and employ a team-oriented approach to…

Nurse Case Manager:

Case management in the nursing field is basically described as the functions and activities carried out by the nurse case manager within a specific care setting. In some cases, these functions and activities are usually performed by a self-governing practitioner, especially in private case management practices and community nursing facilities (Cohen & Cesta, 2005, p.278). Generally case management responsibilities are provided by the nurse case manager in acute care, primary care, home care, and managed care organizations. Nonetheless, these activities may be offered to particular patient populations and communities like the elderly. Some of the most case management activities include patient identification and intake, problem identification and assessment, patient outreach, development and implementation of plan of care, and coordination of care.

oles and Functions of Nurse Case Manager:

In acute care organizations, the roles and functions of the nurse case manager includes coordinating the care provided to…

Management

Case management involves the efforts of various workers to strategize, look for, facilitate and oversee the services that are offered in healthcare and other social services to those in need of them. It involves examining the services that are offered and coordinating them so that they can actually be able to meet the needs of the individual or the family involved. It seeks to ensure that the services offered and the resources that are used are of value and also low in terms of cost. The social worker in this instance will first evaluate what the individual and their family's needs are and then manage the process so that what is provided actually meets the needs identified (NASW, n.d.).

Use of Case Management

Case management is a procedure, which attempts to bring together the skills of various workers so that in combination, they can be able to offer services…

The World ank model centers on a five-person team called the Performance Advisory Service or PAS (Yandrick 1995). PAS trains supervisors to analyze work performance and personality problems. The supervisor first determines if a skill deficiency is involved or there are personal and environmental factors. He does this by reviewing the employee's records in search of troubled behavioral patterns; consulting with work team leaders, colleagues and support staff in investigating possible problems within the organization; and/or directly exploring the employee's work performance and conduct.

In the last option, the supervisor may ask or remind the employee about the consequence of poor performance; if he or she is being rewarded for poor or nonperformance; if performance matters to him or her; if there are health or stress factors conducing to his or her poor or low-level performance; or if there are external stimuli behind it. Armed now with the different angles…

Anything that appears challenging or threatening in the external environment needs to be taken seriously and this is where management plays a key role.

Internal factors or forces on the other hand are more concerned with organizational culture, mission and values and human resource. While all managers are required to remain true to organization's culture and uphold its values at all times, a real manager is the one who knows when to mould the culture in such a way that it would remain close to its original values while at the same time also become more accepting of external changes. A manager who is blinded by his organization's culture and beliefs is likely to miss signs of external change. Management needs to understand that internal forces are within its control and thus can be used constructively for the benefit of the entire organization instead of allowing it to control the…

This means, assessing where the company is currently sitting, examining the various obstacles that are standing the way of achieving the objective and what possible solutions can used to overcome these obstacles. Once this has been identified, you want to begin taking the different solutions and implementing them. This requires that all managers, work together in making an effort to change the work environment for the better. Where, they will embrace of all the different opportunities as a way to increase productivity within an organization. (Gerhart, 1995) Once, there is agreement on how to move forward, managers must begin communicating what is taking place with employees by addressing those issues that are most important. In the case of communication and employee needs, managers would need to conduct regular meetings with employees, discussing a whole host of issues that could be affecting performance. This means that managers must be proactive, where…

One aspect of a goal attainment program researched within the content of an article by Ng & sang, is group therapy work, where individuals are offered the opportunity to self-reflect through the group process to help assimilate "normal" behaviors and reasonable goals into their own hoped for future.

raditional psychiatric rehabilitation programs focus on 'problems' and 'negatives' of individuals and tend to ignore strengths and assets (Hagedorn, 1992). Unlike the traditional approach, this program uses a holistic and client-centered approach (Rogers, 1984) which helps individuals establish future directions in home and work resettlement. he Goal Attainment Program focused on the participants' future expected life roles and social functioning in relation to the environmental context (i.e. their 'participation level', according to the International Classification of Impairment, Disability and Handicap (ICIDH-2) of the World Health Organization). he program emphasized the needs and positive aspects of individuals (Rogers, 1984), as well as the…

Management in the Justice System

Question uploaded

Challenges in the justice system: Case management of drug crimes

Drug abuse represents one of the greatest challenges for any criminal justice professional. The question of whether drug abuse should be viewed as a medical issue, a criminal issue, or a unique combination of both remains hotly-debated question, particularly in regard to juvenile offenders. There are indications that the two are often interlinked: "research indicates that a relatively small group of serious and violent juvenile offenders who are also serious drug users accounts for a disproportionate amount (more than half, according to one national study) of all serious crimes committed by delinquents" (VanderWaal et al. 2001: 1). Given the chronic and addictive nature of drug abuse, these offenders often go on to commit more crimes as adults, unless the cycle is broken.

Case management is one of the most common techniques used to…

Management (Nursing)

Area: Birmingham, AL

Educational requirements of the position

As in all states, the state of Alabama's requirements for certified case managers is that they work with ill and injured clients serving government agencies, healthcare facilities, courts and other service providers. Their job is to create a plan that will lay out the best kind of program for these clients and by so doing improving their physical and mental well-being.

Case managers in Alabama possess the minimal requirements of a bachelor's degree, with their major being in psychology, nursing, or health (as amongst other subjects). ome may carry on to a Masters in health, human or education services or a related field.

In Alabama, as in many states, case management nursing practitioners can also be licensed registered nurses and/or have an associate's degree in health or human services. Other requirements are interning at a clinic or other relevant organization…

Management:

Concept of Continuum of Care in Case Management:

Health care organizations are usually faced with several critical challenges in their daily operations such as the ever-increasing demand for safe and quality care services, technological changes, and rising costs. One of the major concerns of these organizations is how to increase improved patient outcomes while maintaining or lessening the costs of these services. In order to address this concern, some organizations have adopted an integration of high level of functionality throughout the whole scale of care coordination. This process has also involved the establishment of case management program to provide specialized care management services to individuals who are vulnerable to high costs of care or tragic illness or injuries.

In such situations, case management enables nurse educators to encourage the effective use of care services, enhance patient outcomes, and maintain access while containing costs ("Case Management," n.d.). Consequently, effective case…

Having good case management software could easily avoid all of these types of problems that might come about from rival gang members and from other issues where a person would not be 'safe' in a prison cell with another individual for a specific reason. The same is often true with a police officer that has broken the law and is now incarcerated, or a child molester being put in with prisoners that have children and value those children even though they may have done something awful to another adult.

Computer literacy is very important, so say both educators and the general public (Eisenberg, 1996). However, police departments and correctional facilities have only begun to realize the significance that computers can have for the rehabilitation and transfer of prisoners. According to orglund (n.d.), records are an extremely important part of police work, and the change from standard record-keeping to electronic record…

, they often desperately need someone to coordinate their varied needs. Thus, the efforts of a case manager are highly indicated.

Community Care Program for the Elderly and Disabled (CCPED)

CCPED provides home and community-based services for Medicaid-eligible persons who are 65 years of age or older, or persons of any age who are disabled. In addition to traditional home health care services, medical day care, medical transportation, respite care and social adult day care are available. Homemaker services are available 7 days. Hours are determined by a case manager (nurse or social worker) who completes an individualized care plan and budget for each client. Case managers are responsible for assessment of need, placement and monitoring of services, and advocacy for their clients.

Of course, many people are interested to know just how a "typical" case management situation involving a long-term patient might be conducted. Consider for example the Home…

Aging Workforce

The workforce in America is rapidly aging. This rapidly aging workforce creates challengers for organizations that must manage an aging workforce. The purpose of this discussion is to explore the challenges of managing an aging workforce within any given organization. This topic is of particular interest because many older baby boomers are retiring while other are choosing to work well passed the retirement age and managers must devise ways to manage such a workforce.

Employers must understand the challenges that may arise, as an aging workforce becomes part of the fabric of the organization. If employers do not attempt to understand and implement solutions for managing an aging workforce their organizations will suffer greatly. Let us begin our discussion be explaining why the aging workforce is such an issue in the current workforce.

Description of the organization and problem

The organization that we will focus on during the…

This could make it easier for everyone to deal with critical challenges and prevent the situation from becoming worse. (Medina, 2006) (Leddy, 1998)

However, because the son is engaging a confrontational attitude, means that these issues are becoming very complicated based upon the way he is acting. These elements are showing how new tactics must be utilized that will exercise health care professionals' power and control over the situation. The defining variables for this component are the primary caregiver does not want to cooperate and understand what is happening. This supports the answer to the assessment question by illustrating what options they have available, in dealing with these kinds of challenges over the long-term. (Medina, 2006) (Leddy, 1998)

egulation and Conflict

The basic regulations allow the caregiver to make decision concerning the treatment options the patient is receiving. According to the AAPS, the patient and the caregiver have a number…

Mental Health Case Study Connect

Key issues in this Case Study

A review of patient information reveals the following major issues;

Schizophrenia Disorder: This seems to be in relation to her daughter (aged one) being placed in a foster care facility by the Department of Family Services.

Substance/drug abuse: Patient overdosed on prescribed medicines -- Quetiapine and Sodium Valproate (nearly two weeks' dosage). She smoked an average of ten cigarettes a day, consumed marijuana, used intravenous (IV) amphetamine, and overindulged in drink for several years previously.

Suicidal tendency/attempts: Patient admits to consuming nearly two weeks' dosage of Quetiapine and Sodium Valproate (prescribed drugs) with suicidal intent; she also resorted to cutting her left wrist using a sharp knife. Old scars on her wrists are proof of earlier suicide attempts, as are overdosing on medicines, running at moving cars, and an attempt to swim at night in the sea.

Unipolar disorder…

Furuholt, (2006) argues that lack of management engagement to the acceptance of information systems has been a barrier to the implementation of information systems. The issues are even common with organizations in the developing countries where management does not give enough priority to the information systems implementation. Importantly, implementation of information systems requires management support since management will need to approve fund that would be used for IS implementation. Generally, younger people are more interested in the it tools than older people. In a situation where number of older working team outnumbers younger working team within an organization, the IS implementation may be cumbersome.

More importantly, lack of knowledge of information systems may serve as barrier to its implementation. In the developed countries, private and public organizations have already aware the importance of information systems to the organizations. Many organizations in developed countries already realize that it tool is a…

This allows for proper safety since Via Christi is located in Wichita, Kansas, which is the biggest city in the state (Via Christi, 2011).

In regards to the internal environment, all employees and patients are treated with dignity and respect. The facilities' each have in place safety measures for fires and tornadoes. Each person is asked how they can get assistance, and clinical staff tells the patients what it is they are going to do before they do it, so that no harm or offense is done to anyone without their consent. Infection Control is taught and enforced, such as frequent hand washing or using hand sanitizers for anyone who enters or leaves the hospital (Via Christi, 2011).

Explain how management contributes to its effective or non-effective performance

Via Christi management contributes to the effective performance of the hospital. They maintain and stress that everyone is treated with "human dignity,…

There is a major difference in launching any new initiative where adoption is key to its success relative to introducing one where compliance can be demanded. B Management, by not informing employees of the change, is in effect saying through their actions that compliance is demanded or they will lose their jobs. The sobering fact of 13,000 people let go or nearly 25% of the workforce is a force in the B culture that implies compliance is critical if one is to stay employed. The swipe card is introduced by management through a compliance-driven strategy with none of the business benefits defined that are relevant to those most affected. Consequently, it fails as a program and serves as the volatile catalyst of a wildcat strike.

The lessons learned include the following. First, B Management needed to be more transformational as a leadership team, less authoritarian and transactional. Transformational leadership seeks…

If these managers are unfit at achieving such objectives, the change process will not be effective.

Establish the vision and the strategy

Any change management process must start by building a vision that the new organization will be based on. Same as all companies are built on a vision of their founders, so should the new organization that will result after the change management process, be built on a vision.

Although the manager will create the vision of the new organization, he should make sure that all the stakeholders in included in the process. The vision should not only be directed at how the museum will look like from an artistic point-of-view, but it should also be directed towards its employees and how they will participate in the change management process and in the new organization, and towards the new image that the Louvre will present in comparison with similar…

Managing Diversity and Equal Opportunity

With the turn of the 21st century, a dramatic increase is being witnessed in the international flow of labor with repercussion for domestic labor supply and management. The native, racial and emigre mixture of the employees is predominantly important for the workplace. The importance of this domestic cultural multiplicity in the labor force, highlighted by worldwide influences and necessities, has lately encouraged the researchers to focus on the companies' and managers' response to diversity, be it of any form (Watson, Spoonley, & Fitzgerald, 2009).

If the workforce of the present times is compared with the one that was found 20 years ago, it will be easy to observe that there are "more white women, people of color, disabled persons, new and recent immigrants, gays and lesbians, and intergenerational mixes (i.e., baby boomers, Generation Xers, and Generation Nexters)" (iccucci, 2002) today. This situation has given birth…

The use of managerial accounting to keep profit margins where they need to be and make sure that individual product offerings are not a net drain on the company is not the only thing that Thai Airlines can and must do to keep a competitive edge and to protect themselves from things like corporate malfeasance and terrorists attacks, but it is certainly a major thing that should be take into account and otherwise dealt with in a timely and complete nature. It will not be easy for Thai Airlines to keep their competitive edge largely because other firms will be doing the exact same calculations and measurements. However, not doing so would be ceding progress and adeptness to their competitors. As such, not doing managerial accounting should be a non-starter for Thai Airlines.

eferences

AccountingExplained.com. (2013, May 12). Managerial Accounting Introduction | Accounting Explained. Accounting Explained | Financial and Managerial…

This would allow IM to find individuals from other countries and also to take a more global approach to training and staff development. Hire the "best and the brightest" to rapidly reenergize the organization and product line.

Grow existing lines and existing customers -- Instead of trying to grow rapidly, IM could target its current user base and simply solidify their needs by using market research to contact them and find ways to improve and maintain market share while retaining talent in the current geographical model. This model would be more conservative about hiring and wages, and would of course allow for some expansion, but keeping most of the &D in Waterloo, Canada. This would also retain more control over the design and marketing of the product for those in the organization who prefer to manage each instance and aspect of the organization from a Central --( field mentality.

Aggressively…

Inducements motivate employees and can also distribute power effectively. A third recommendation would be for Green to admit that he was wrong, take the consequences and work to improve.

The disproportionate use of power conflicted in a bad relationship between two colleagues. Each person sought advice from outside group members. Thomas Green and Frank Davis' issues developed into a great conflict. Power strategies are effectual when properly used, and people of lower status can hold a great amount of power upon higher status employees. Organizational issues influence a person's political performance as well as the amount of power that they hold. Power and political disparity should always be kept within the concerned group.

Secondary tension is the tension that occurs as group members struggle for influence, develop roles, and norms, and explore differences in approaching the group task (Jenkin, 2010). This concept is a summary of what was happening between…

The Improve Phase of the DMAIC process is also essential for managing the piloting and testing of the Six Sigma solutions discovered. It is also essential during the new product development process for measuring and quantifying the unique value proposition of the product or service being produced as well. The final phase, Control, is essential in both a Six Sigma and new product introduction process as well (Pestorius, 2007).

Conclusion

The DMAIC process aligns very well to the new product development and introduction process and is used extensively for that purpose in applying Six Sigma to marketing. Six Sigma can change an entire company's culture and make the many processes synchronized and in unison in making new product introductions more profitable and capable of gaining market share as a result.

eferences

Brian Cocolicchio (2007). Sales and Marketing the Six Sigma Way. Quality Progress, 40(9), 79. Link: http://www.sixsigmaselling.com/six_sigma_selling/2006/07/about_sales_and.html

Fundin, a.P., &…

Managing Human esources

Change and conflict are some of the manager's current challenges. This thesis tries to inquire into the change processes and managers response to conflicts that arise as a result of change resistance. The manifestation of conflict and the impact of conflict are also discussed. The thesis also looks into the different theories formulated to explain change process and their relationship to conflict management. Also covered is the way decision makers can mitigate conflict and bring sanity in their organizations.

Today's managers are faced with the trade off between change and conflict. Change has become an irresistible part of organization and managers must therefore come up withy strategies and policies of managing change in an order to reduce conflict that may hinder the performance and also to reduce performance gap.

Introduction

Conflict is bound to occur when different individuals have different perception, opinion, ideas and thought. Change and…

The two basics to keep in mind is that managerial accounting should be used early and often and not just internal stakeholders should be heeded and listened to (Tutor2U.net, 2013).

Conclusion

In conclusion, Thai Airlines would benefit greatly from an entrenched and well-managed managerial accounting framework. It should supplement and complement both the financial accounting mechanisms of Thai Airlines as well as general process management, general product management, marketing, other accounting matters and general business decision making for Thai Airlines. Part and parcel of all of that is integrating stakeholder's expectations and conversely managing the expectations and perceptions of those same stakeholders is also vital on a number of levels. However, if all of the above is managed and managed well, then the outcomes for firms like Thai Airlines that use managerial accounting effectively will tend to be very good.

eferences

Holtzman, M. (2013, May 12). Managerial Accounting for Dummies…

Management Case Study

Where the Rubber Meets the Road

Total quality management (TQM), defined in the most simplistic of terms, is the incremental improvement of all facets of a business to increase customer satisfaction and, in turn, company viability. Although TQM is often applied first to manufacturing functions in an organization (zero defects, on-time production), the intent of TQM is equally meaningful in all aspects of business, from administrative (zero defects in billing and timely collection of accounts receivable), to distribution (no breakage, just-in-time delivery) to management (appropriate incentive structures, timely and accurate stakeholder reporting). The increased efficiency and competitiveness created through TQM initiatives is not limited to only the manufacturing sector, with many of the benefits of TQM occurring in the service sector, too.

In the case of ridgestone/Firestone, TQM was not pursued prior to the recall of its 6.5 million tires in 2000, as evidenced by the magnitude…

"A well-written, widely publicized, strictly enforced fraternization policy won't prevent office romances from developing. It will, however, make life a lot easier, and less litigious, for you when you have to deal with it" (eh, 2010).

eferences:

Amble, B., 2007, Office politics the biggest cause of stress, Management Issues, http://www.management-issues.com/2007/1/18/research/office-politics-the-biggest-cause-of-stress.asp last accessed on October 29, 2010

Bailey, J., omantic and sexual relationship can cause workplace stress -- a word from the office, Ezine Articles, http://ezinearticles.com/?omantic-and-Sexual-elationships-Can-Cause-Workplace-Stress-A-Word-From-the-Office&id=1920949 last accessed on October 29, 2010

Bowers, T., 2007, Love (gone bad) in the office, Tech epublic, http://blogs.techrepublic.com.com/career/?p=152 last accessed on October 29, 2010

Fennel, A., 2003, omantic relationship at work: does privacy trump the dating police? All Business, http://www.allbusiness.com/human-resources/careers/1077844-1.html last accessed on October 29, 2010

Kernesten, D., 2000, Office romances can be risky, rewarding, Work elationships, http://www.workrelationships.com/site/articles/officeromancerisk.htm last accessed on October 29, 2010

eh, F.J., 2010, Office romance, About, http://management.about.com/cs/people/a/Officeomance.htm last accessed on October…

A second problem can be seen in the differences in cultures. This is especially apparent when looking at management styles. What might be considered acceptable in the United States might often be a cultural nightmare in another country. Trying to manage personnel in other parts of the world also brings about issues with communication. The ways in which people communicate is very different around the world. Again, something that would be perfectly acceptable here may often be seen as offensive in another part of the world.

A leader and manager must evaluate organizational competencies and intellectual capital and create and integrate models in order to establish a framework for application of duties to the employees so as to create a good healthy working condition. This will help to motivate all the employees to do their best at the work that they perform. An organization has to focus on determining different…

The performance of each team member depends on the performance of all others, this being a team project. Constraints include time and financial resources; as such improvement requires permanent improvement effort.

isk Management. No risk has been identified related to the project's completion.

Monitoring and Controlling Mechanisms. The data analysts will develop a metric system to measure each member's performance on a weekly basis. This weekly performance will be submitted to the project manager for potential adjustments.

V. Operations management plan

Operations Strategy. An easy way to understand the meaning of operations strategy is to break the word into the two separate words: operations and strategy - these words being the opposite of each other (Slack & Lewis, 2002). 'Operations' is about the functions and procedures regarding the day-to-day processes, while 'strategy' is about the direction and scope of an organisation over a long period of time. The operations strategy…

Giving them the opportunity to participate in the product launch decisions from a marketing standpoint also highlighted an embarrassing point for marketing, and that was engineering often understood the competition and its true functionality better than anyone in marketing. The reason is that the engineers had taken great pride in working on their product features they were responsible for to make them the best in the industry, and it was clear some had taken great pains to make a statement in their work. Creating shared ownership of product outcomes strengthens morale of technical professionals and infuses an entire development team with more accountability (Voss, 1993) and willingness to internalize a strong commitment to the success of the product (Kochanski, Ledford, 2001).

The risk of recommending this strategy would be that the more dominant engineers would overrule marketing and turn the entire marketing strategy into more of a features discussion than…

This can come in a number of forms, including rules, "best practices" and job descriptions. Output controls place the focus squarely on the output, with significantly less attention on the behaviors that lead to the output. For example, when a sales person has a quota, that is an output control because the behavior is driven entirely by the end result. Input controls works by placing constraints on process inputs as a means of exerting control. An example might be setting a strict budget for a project. This focuses the manager on sticking to that budget, a process that the organization feels will result in the goals being achieved.

Benchmarking is useful for most firms. The exception would be firms that for one reason or another are not in a competitive environment. For those firms that are in a competitive environment, they can benefit from benchmarking because the benchmark sets the…

S. DHS "Strategic Plan," 2008, http://www.dhs.gov/xabout/strategicplan/) ealistically acts of terrorism, domestic or foreign are exceedingly rare, though slightly more common than they have been in the past and at least marginally more violent in nature, they occur very, very rarely. (Lewis, 2000, p. 201) Though maintaining serious preparedness the mitigation of natural disasters, most which cannot be avoided is an issue needed to be addressed almost yearly, on both small and large scales, across the nation and is much more likely to directly effect people and resources on an intimate level and should be the Emergency Management system's first and primary concern! Though worst possible case scenarios, regarding the use of WMDs is important it is not where all the resources should go.

(5. In the course, you have been introduced to the various responsibilities of different levels of government in the homeland security effort. What level of government do…

This concept originated with the principles of Total Quality Management (TQM).

The notion that only managers play a role in controlling work activities is based on two false ideas. One is the antiquated notion of totalitarian management. Modern management does not follow this style, as it is often not consistent with organizational objectives. The second false idea is that the manager can control the employee at all times. In practice, managers merely provide instruction and guidance with respect to work activities. Employees often devise their own ways of performing different tasks, and it would be near impossible for management to control this. Thus, employees do exert some control over work activities.

Q3. Operations management can be applied to any managerial function.

Operations management techniques are based around analysis of processes. Control is merely one aspect of the role, even within the operations setting. In fact, operations management also consists of…

He wished to build the happiest place on the planet and this message continues to be handed over to the new recruits who join the organization presently also. Disney exists to give a guarantee to the Americans that are there for real. Disneyland is not just unreal, rather it is hyper-real. As a result it is possible to express of the corporate culture of Disney as being created. ("eading Organizations from behavior and experience to representation and experience," n. d.)

4) Explain how the four functions of management support the creation and maintenance of a healthy organizational culture

The four functions of management support the creation and maintenance of a healthy organizational culture as it leads to planning, organizing, leading and coordinating of resources and it is these 4 activities which recur across the institution and are extremely unified. Present features relating to management cover claims leading are distinct from…

.. every employee must become an operational strategist.... Strategic planning must no longer be considered an elitist activity that happens behind closed doors.... Rather, planning must be viewed as a continuous, interactive, and democratic process that empowers managers and employees together to create the future of the firm." (Purser & Cabana)

Lear (1992) blames the downfall of General Motors and IM in the early 1990s to their reliance on hierarchical management. He recommends banishing the dinosaur. General Motors did just that and transformed its organization into a matrix (Prewitt, 2003). Today the company is on the brink of bankruptcy indicating that the company's performance can't be totally related to its organizational structure.

5. Give a clear and convincing logical argument why this structure is best for Hybrid

Motors. In this argument, you need to also argue that other possible structures are not as good. It is absolutely essential that you…

In my opinion, valuable organizational change is a process. It is nothing that comes from one day to the other. It requires the combined efforts of the organization as a whole: Skilled managers and the commitment of an organization's workforce alike.

Discussion of the paper's results: What are the key findings? What does it add to the body of knowledge?

The key findings of the paper are threefold.

First, the current management of organizational change tends to be reactive in its response to the pace of change that has never been greater than today. Second, successful management of change within organizations is a highly required skill. Third, further research into the nature of change management needs to be conducted and a new and pragmatic framework for change management is needed as a critical success factor for the management of change. It adds to the body of knowledge, that managerial skills…

This qualitative study, which used the methods of case study, in-depth interviewing, and focus group discussions (FGDs) is particularly vital to the implementation of change in organizational structures, from being a hierarchical to being decentralized. Like Perry, the study puts the manager's role as the most pivotal within the organization, primarily because s/he serves as the 'catalyst' for change and innovation in it.

Other literature also stress the role of power and control in helping the "new managers" of the 21st century to further develop their significant positions in the organization. Hill's (2005) study of managers for the century reflects how learning is achieved through experience, backs up theoretical assumptions that management for the 21st century does not demonstrate parallelism between its theories and actual applications. This assertion is mirrored in a theoretical study by Drejer (2004) and Klagge (1998), wherein he found out that training and learning for new…

The assistant manager even walked the woman to the door when their business was concluded and wished her a good day before returning to his post. The researcher expected to see the assistant manager complain to others about her after she was gone, but this did not appear to be the case. It could have happened later, but it did not happen while the researcher was observing the assistant manager. Although the research did see several areas where management techniques were not the best, the treatment of that customer by the assistant manager sticks out in the researcher's mind as the most important example of what was seen during that observation time.

Management Principals Found

The idea of using basic management principles appears to be strong at Target. While the store looks to the future and works at being innovative as well, it also ensures that the management pays attention…

Management - Is it an Art or a Science?

Management is Art

Management has a lot more closely attached to art than it is to science. usiness management is about working with, as well as influencing other people to fulfill the goals of both the corporations and its associates (2).

Managing in the New Era

Quick transformations that are far-reaching all through each and every feature of business today prompts the corporations to reorganize the method they do things. Even though the customary management replica has developed quite a bit, it is still geared to an unbending composition and command -- and manage state of mind (3). This replica is well modified to an atmosphere where transformation is sluggish and evolutionary rather than fast and radical. It helps put in order procedures and promote a sense of responsibility, order, and discipline (4).

What it is short of is elasticity making…

Management

As organizations become larger in both scope and scale, the need for both management and leadership compounds. Many organization problems today, correlate heavily to a lack of true management. Aspects such as fraud, high employee turnover, product recalls, and strikes, all have origins with management. To better combat many of these negative influences, companies must hire, attract and retain talented management. In order to do so, many companies use the administrative management theory of management. This theory emphasizes the use of planned procedures, job specialization, and merit pay to help facilitate business objectives. I believe this theory to be the most useful in regards to managing an organization. For one, specialization of labor helps increase operational efficiencies with a business. In addition, planned procedures allow both employees and management to have clearly defined goals and job expectations. Finally pay based on merit provides incentive for employee and management to…

Management esponsibility and Accountability

Define Accountability and esponsibility

The positions assumed by workers imply a responsibility to complete particular functions associated with those positions. A number of studies have described the term responsibility, when employed in company affairs, as referring to an area of obligation or perhaps duty designated to an individual because of the dynamics of the individual's position, function, or perhaps job. esponsibility might therefore be viewed as being a package of commitments associated with employment or operation. Narrowly outlined, role explains employment classification, which, subsequently, includes, although is not necessarily limited to, functionality (Pimpa, 2010).

Accountability is actually a notion with numerous meanings. It is almost always utilized synonymously through the use of these ideas as responsibility, answerability, as well as administration. However what specifically can this idea imply? Within the most literal meaning, the term accountability indicates simply the "ability" or perhaps the "possibility" that a…

Trending analysis through a balanced scorecard methodology is used to evaluate the level of performance of each practice relative to another based on patients served, costs, and support costs. The use of balanced scorecards as part of the strategic planning process in healthcare organizations is a best practice that delivers insights and intelligence that drives ROI strategies (Niles, 2010). This is certainly the case with the healthcare organization interviewed.

3. What are some of the most important practices or activities related to this function? What is your involvement?

Managing the underlying IT systems that make the reporting performance evaluation and improvement processes possible is the most important activity related to that specific function. As the acting CIO for the healthcare organization, the person interviewed must also manage the teams that keep the computer systems up and running over time. The have completely accountability and responsibility for keeping the entire IT…

esearch Objectives and Scope

The main objective of the research then relates closely to the research problem. It is to research the problem of uncertainty as it manifests in the global business environment. Specific issues to be investigated include supply chain management and its related uncertainties, the production process itself and uncertainties related to it, as well as the post-production phase and market uncertainties that are related to it.

Time is also an important factor. Some industries require a long-term time frame in their planning process, which exacerbate uncertainties. The time factor should also be an important consideration in terms of creating a model that can effectively help businesses achieve their manufacturing and revenue goals.

To achieve these aims, the main objective of the research will then be to research industries and companies that operate on a global scale. They will be investigated for the models they have implemented to…

When employees are managed for their potential in addition to their contribution, their willingness to openly share and contribute information significantly increases. esistance to change and fear are minimized and employees perceive their role as contributor and knowledge expert over time, not as an employee who is being automated out of a job for example. The critical factors that lead to a learning organization are put into motion by transformational leaders who seek to define a culture inside their organizations of professional growth for subordinates. The focus on autonomy, mastery and purpose is critically important for organizations to grow entrepreneurs (El Tarabishy, 2006) while at the same time overcoming resistance to change as employees don't see the need to hoard information but to add rapidly to it to master their field and be an acknowledged expert or guru in their fields. The difference in behaviors is mastery over one's position…

What needs to first be improved upon is the lack of ownership on the part of the unionized workers, yet even more systemic is the challenge that Perrier management has in how workers are accustomed to prosperity in an era of economic downturn. Gaining consensus with unions during a contraction of their business cycles is going to be difficult. What needs to first happen is that the Perrier and Nestle' management teams needs to first focus on being transparent and honest about the need to change, and taking pay cuts, reductions in bonuses and in generals being the champions of the needed change first (Brown, Cregan, 2008). This will help to increase their credibility with the union workers, and also show they are willing to make sacrifices they are calling on others to do as well. Second, Perrier and Nestle' management must focus on creating measures of progress that equally…

Indeed, the control function will create a feedback mechanism that will allow the leader or manager (at all levels of the organization) to be constantly informed as to the way that benchmarks are reached, as well as to any potential problems that might appear along the way. This means that the control function is the first phase in actually correcting the potential errors that might appear in the organization.

In Jack Welch's case, the control function as he applied it allowed him to monitor his group of human resources so as to emphasize the most important and most productive 20% and the underperforming 10%. y monitoring and controlling this benchmark, he was able to induce and maintain an organizational culture based on performance as one of the fundamental and defining goals.

5) One of the strategies by which a healthy organizational culture can be maintained proposes to support a close…

"The most important issues which have to be addressed here are precise monitoring (diagnosis) of current results and their comparison with what has been planned. Effective managerial control must always be followed by feedback for correcting initial plans " (http://www.bashedu.ru/konkurs/ibatullina/eng/function.htm).

The observation of the way in which people within an organization behave is of extreme importance. ut leaders and managers obtain feedback not just from observations, but directly from people. This provides them with a better understanding of the relation between the actions performed by the individuals and the beliefs which guide their behaviour. An efficacious control upon these factors implies the contribution to the creation and maintenance of a healthy organizational culture.

There are various strategies that an organization can choose to implement in order to make sure it preserves a healthy organizational culture. Among them we can mention the adoption of various principles, such as the following: a…

g. In U.K.), organizations are tempted to use positive discrimination for corresponding to contemporary requirements. This implies hiring disadvantaged applicants regardless of their professional competency. For instance, last year, UK's Gloucestershire Police and Avon and Somerset police confessed to have rejected white men for hiring women and ethnic minorities in order to meet Government requirements (http://www.workplacelaw.net/display.php?resource_id=8292&keywords).This is an extremely negative phenomenon as it succeeds in increasing the gap among different groups. Therefore, when encouraging such a strategy, authorities should pinpoint the rationale behind it and should organize conferences and workshops debating this issue.

ibliography

Piturro, Marlene. 2007. Recruiting and Managing a Diverse Workforce. http://www.vault.com/nr/newsmain.jsp?nr_page=3&ch_id=402&article_id=19018&listelement=3&cat_id=1102 (Accessed March 8, 2007).

Price Eboni, Gozu Aysegul, Kern David, Powe Neil, Wand Gary, Golden Sherita, and Cooper Lisa. 2005. The Role of Cultural Diversity Climate in Recruitment, Promotion, and Retention of Faculty in Academic Medicine. http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1490155#N0x914e898.0x9306d20 (Accessed March 8, 2007).

usinesses doubt the benefits of…

Evaluate the impact of globalization and management across borders

After its retrenchment in the U.S., Starbucks is still considering expanding its operations China. "Despite its long presence in the Chinese market -- Starbucks opened its first shop in Beijing in 1999 -- the Seattle coffee giant only has 376 stores on the China mainland, compared with 878 in Japan" (Sanchanta 2011). Starbucks has tried to learn from some of its mistakes domestically in the U.S., such as its super-saturation of certain marketplaces, while incorporating many of the successful lessons of its other ventures, such as its ability to tailor product offerings to local needs. "Cracking the code in China for any company is not an easy task -- there will be a number of winners and lots of losers of people who go there and rush to judgment and don't succeed…The thing I am most interested in when I go…