Nestle is a large scale multinational corporation engaged in manufacturing a wide variety of food, beverages, and health care products. It was incorporated in 1866 by Henry Nestle in Switzerland as a small food manufacturing company. At present, Nestle is present in all the corners of the world and serves its customers with thousands of food and beverage brands for all types of consumers. It manufactures products for all types of food consumption requirements for any day or night time. It has more than 500 production units in developing and well-developed countries of the world whereas its final products are available in more than 130 countries. Nestle is recognized as the strongest and the most competitive food and beverage products manufacturer in the world. It has successfully targeted all the potential markets of the world and currently pursuing business expansion strategies through product diversification in related product lines as well as penetration in new geographical locations (Nestle, 2012).
This paper presents a comprehensive discussion on Nestle's business strategies in its overall Global operations. It starts by discussing the impact of its mission, vision, and stakeholders on its strategies and success in the industry and proceeds by highlighting the major strengths, weaknesses, opportunities, and threats in its business environment. The competitive analysis for the company is also made in the light of Michael Porter's Five Forces Model. The next section gives recommendations on how Nestle can capitalize on its strengths to avail the attractive opportunities from the market, overcome its weaknesses, and encounter the potential threats from the external environment. The final sections explain the company's corporate governance mechanisms, leadership effectiveness, and corporate social and ethical responsibility efforts.
The Impact of Vision, Mission, and Prime Stakeholders on Nestle's Overall Success
The vision and mission statement of Nestle entail its strategic direction and long-term goals which it wants to achieve in its life. The mission statement highlights the major areas on which Nestle must focus whereas the vision statement shows the strategic path which it can choose to reach its long-term goals. Nestle keeps in view both these statements while formulating and implementing strategies and future plans for its corporate operations and strategic business units in other regions. The prime stakeholders of Nestle like customers, employees, shareholders, suppliers and distributors also play their distinctive part in its strategic success and sustainability. For example, suppliers provide it the highest quality raw material so that it can manufacture the most demanded products for the general consumers.
The distributors deliver its products to all the corners of the world so that its customers can easily find these highest quality products at their nearest stores and marts. The shareholders give their money to the company in the form of capital employed which it uses to run its business operations in an effective and efficient manner. The customers, which are the biggest source of income for Nestle, are the sole reason for doing business. Similarly, the regulatory authorities and auditors play their important part in keeping the Nestle's operations and strategic moves in line with the ethical and legal standards and regulations (Kotler, Brown, Burton, Deans, & Armstrong, 2010).
Michael Porter's Five Forces Model for Nestle
1. The Competition among the Existing Competitors:
Nestle has a large number of competitors in the local and international markets. There are some well-known brands like Unilever and Procter & Gamble, Kraft, General Mills, etc. As well as numerous small and medium scale brands. All these competitors are the biggest threat for Nestle's market position and attractive profitability. Nestle finds it harder to target a large customer segment in the presence of equally competitive and strong competitors in both local and international markets.
2. The Threat from the New Businesses:
The fast moving consumer goods, eatables, beverages, beauty and health care industry is a mature and saturated industry all over the world. However, there is a great room for new entrants to join and manufacture these types of goods for the general consumers. Finding it an attractive opportunity, new small and large scale businesses are joining this industry and taking the market share from existing competitors through their low-pricing strategies and extensive marketing efforts. Nestle also faces a strong competition from these new entrants because these competitors snatch its potential customers and penetrate in the prospective markets where Nestle aims to establish its business. The decrease in sales volume and profitability of Nestle during the last few years can also be attributed to this new level of competition in the international markets.
3. The Threat from the Substitute Products:
Almost every Nestle product has a substitute product manufactured either by an equally strong and well-known brand or a small unknown brand. These substitutes are a direct threat for Nestle's top products. Nestle produces a large variety of products that meet consumer requirements for all day and night timings and individual health requirements. But the presence of substitute products reduces their sales and negatively impacts the company's performance. Nestle has been making efforts to manage this competition by producing higher quality products and introducing flavored variations in different products. It competes on the basis of quality, customer services, and ease of availability of these products.
4. The Bargaining Power of Suppliers:
The bargaining power of suppliers is weak in this industry. Reason being, there are large number of suppliers which supply similar raw material and almost same prices to the manufactures. Therefore, Nestle does not face any problems in getting the required raw material at a good price from its suppliers (Kotler, Brown, Burton, Deans, & Armstrong, 2010). In order to make strong relationships with the well-established brands, suppliers offer their raw material at a lower price to these brands. Nestle enjoys a strong brand image and high level of trust by its supply chain members. Therefore, it always gets its required raw material at a low price.
5. The Bargaining Power of Customers:
Converse to the bargaining power of suppliers, customers have a strong bargaining power in this industry. This is due to the large number of manufacturer brands and readily available substitute products. If these manufacturers over-price their products, customers immediately choose other brands or simply switch to substitute products. Nestle cannot charge a high price for its products because it has to keep its strategies in line with the competition as well as with the purchasing power and preferences of its target customers.
SWOT Analysis for Nestle
The biggest strength of Nestle is its huge scale of operations and geographical presence in all the corners of the world. Nestle is one of the largest manufacturers of fast moving consumer goods, eatables, beverages, and health care products in the world. It has a large customer base and sound financial strength. Nestle has a strong brand image and high level of acceptability and appreciation among its customers. These strengths and competencies make Nestle the strongest brand in the Global consumer goods industry. Another major strength of Nestle is its strong relationships with its supply chain members. Nestle has a large number of suppliers and distributors all over the world which supply the required raw material and distribute its final products to the potential target markets. Nestle enjoys full confidence of its investors, supply chain members, and customers (Nestle, 2012).
One of the major weaknesses of Nestle is the low level of acceptability of its newly introduced product lines. These products are not giving attractive returns to the company as compared to its top products. Secondly, Nestle has a weaker market position in different regions of the world as compared to its top industry rivals like Unilever and Procter & Gamble. Another weakness of this large scale manufacturer is its varying focus on different types of business operations. That is, Nestle does not give equal focus on all its product lines. Rather, it manufactures and promotes the top-rated products with greater emphasis than newly introduced or low-demand products.
Nestle has various attractive opportunities which it can avail to overcome its weaknesses and strengthen its Market position in the Global industry. Nestle can introduce more innovative and useful products according to the needs of the general consumers. It can expand its existing product lines so that it can target a larger customer market with all age groups and income classes. Secondly, Nestle can adopt horizontal and vertical integration strategy in order to achieve costs leadership and become the most competitive organization in its industry. Horizontal and vertical integration will allow it to become its own supplier and distributor and achieve cost-efficiency and operational excellence. Nestle can also diversify its operations in related and unrelated product lines as a part of its business growth strategy (Kotler, Brown, Burton, Deans, & Armstrong, 2010).
The biggest threat for Nestle is its competitors in the local and international markets. Nestle uses premium-pricing for its products which enables it to ensure attractive profit margins. However, its top competitors give it a challenging competition and force it to keep its prices…