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Episodic" Change, And Under What Circumstances Does Essay

¶ … episodic" change, and under what circumstances does it occur? Episodic change is when there is a single, discrete change event. This may occur with something like a merger, the creation of a product or service, or a shift in organizational procedures (such as the introduction of a new computer system). Change is occurring all of the time in the modern business environment, of course, but continuous change processes tend to be more subtle and less apt to promote active resistance to change vs. episodic change, which forces people to change ingrained habits very quickly.

What are some of the individual and/or group tactics used when resisting organizational change?

Some negative forms of resisting change include justifying 'digging in one's heels' via protecting one's turf (hiding personal resistance under the cover it is for the 'good of the organization); justifying resistance as protecting group rather than individual interests in a selfless fashion; shutting one's self off from the main entity by shifting alliances away from the larger organization; and by demanding new leadership (i.e. blaming the old leadership). All of these are forms of conflict avoidance rather than dealing with the true need or roots of change.

Individual Responses to Organization Change

Individual's reactions to significant change in organizations, change...

The struggle begins with 1) shock and denial, 2) moves to anger, 3) to bargaining, or attempts to postpone the inevitable, on to 4) depression, and finally to 5) acceptance. Not everyone moves through all these stages; some never move beyond denial. And so it is with organizational behavior. Some organizational members fight the change to "to the death," constantly denying that the change is necessary. Others embrace the change readily and move with it. Most people are somewhere in between and move through all stages.
Levinson (1976) has argued that whether change is resisted or embraced, all change is nevertheless a loss experience, particularly a loss of familiar routines. And the more psychologically important the loss, the more likely one's behavior will take the form of resistance. Levinson further argued that all loss needs to be mourned (a bachelor party on the eve of a groom's wedding, most often a joyful change, could be thought of as a mourning ritual) and that people should have an opportunity to discuss and deal with their feelings if they are again going to be able to perform effectively on the job.

The phenomenon of resistance to change is not necessarily that of…

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Research shows, for example, that when a smoker is told to stop smoking his or her typical reaction is either to continue as usual or increase the rate. Brehm's (1966) theory is that when people believe themselves free to behave in a certain way, they will experience psychological reactance (that is, they will resist) if that freedom is threatened or eliminated. The degree of ease and success with which an organization change is introduced is therefore directly proportional to the amount of choice that people feel they have in determining and implementing the change.

It is also important to and useful to consider the kind of resistance that is being manifested. One should determine whether the resistance is blind, political, or ideological:

Blind Resistance. Some people, no doubt a small minority, are simply afraid and intolerant of change - any change. Two kinds of response may be useful here. One is to provide as much reassurance as possible: moving into something unknown is always discomforting, at least for a while, but things rarely turn out as dire as we imagine. Second, allow time to pass. Some people in this category merely need time to get used to the new idea; it
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