While it may b e logical to see stress as the cause of much anger, it is not the only cause. educing stress may not eliminate anger responses, and for that matter, stress itself can only be reduced and not eliminated. Stress is simply a part of life, and many stress reduction techniques recognize this fact and train people in how to cope with stress more than to eliminate it. educing stress is still a good beginning, but leaning to turn stress into a positive is a more valuable lesson.
Similarly, anger cannot be eliminated but can be turned to more positive consequences, and Anger Management Therapy attempts to achieve this by training the individual in how to handle anger and its causes both. To a degree, such training is similar to bio-feedback in that the individual becomes more aware of processes both physical and psychological as they are related…… [Read More]
Anger is a common emotional response to events that are unexpected and unfriendly. However, sometimes this emotional response takes a more sustained and intense course, which is when it becomes dangerous. There is a real dearth of research material and very limited literature pertaining to anger management and this considering the fact that adolescent anger is a major indicator of adulthood violence implies the need for more research on the subject. Even the DSM does not indicate any specific diagnostic features that characterize anger as an emotional disorder. Unchecked impulses and the absence of anger management interventions are strongly identified with adolescent violent behavior. Over the last decade there has been an increasing incidence of violence in schools. Horrific incidents such as the Columbine school massacre have necessitated the identification and effective control of emotional disturbances among adolescents a high priority. Some studies on the subject of anger…… [Read More]
Consequently, aggression and/or hostility may arise. Golden presents practical technique, along with his anger management model, to help group leaders, parents, and others interested in helping teens learn to manage their anger in positive ways. He stresses: "... anger is not an experience that occurs in isolation. ather, it occurs in the context of an individual's personality. As such, it is influenced by needs, attitudes, perceptions, and emotions. (Golden, 2003, p. 5)
In the short review, "Anger management class ends in melee," (2004) published in Curriculum eview, an unidentified staff writer reports an incident that mirrors the need for counters to today's anger concerns:
an anger-management workshop at Baltimore's Woodlawn High end in a brawl involving parents and 750 students. As several students modeled conflict-resolution tactics onstage during the assembly, a parent accused a group of teens in the audience of harassing her child. The accusations led to a shoving…… [Read More]
Anger Management Program for Mental Health and Substance Abuse Clients
Anger Control Plans
Timeouts: This is one elementary technique for anger management, which must figure in everybody's plans for anger control. This strategy may be utilized informally or formally. In its most basic form, timeout entails deep breathing for a while, followed by thinking rather than reacting. It can also imply leaving the anger-escalating setting or merely ceasing the anger-provoking discussion. Formally, timeouts incorporate one's relationships with others, i.e., family members, colleagues, and pals. Formally employing this technique entails having some prearranged plan or agreement, through which any involved party is able to request a timeout; every concerned party needs to agree to this in advance. If required, the individual demanding the timeout may leave the setting for a while, but must agree to return and finish or postpone the discussion for a later time, based on whether the involved…… [Read More]
Finally, the follow up original research project for this topic would be a comparison of anger between males and females. Which gender is angrier in general, and which gender copes better with anger. This project would help create a deeper understanding of how the sexes relate and react to anger, and would help people understand and manage their anger according to their gender. There may have been studies like this conducted in the past, but it seems that a new study, perhaps centering on teens or young adult men and women would be extremely valuable to understand this behavior. If it centered on gangs and their anger, it might shed light on what causes people to join gangs, the difference between girls and boys' gangs, and who is the angrier and has the potential for violence.
Author Unavailable. (No Date). King James version of the Holy Bible. Public Domain.…… [Read More]
There is a point where anger cannot be avoided, and the authors really provide no insight into how I might deal with those situations.
Chapter 9 focuses on managing face, a concept the authors define as "people's image of themselves" (p. 157). I was interested in this chapter from the outside, since I have been known to trample on people's feelings every now and again. I am not convinced that I have the capacity to understand what other people's face might be, and there is no point in guessing, so I do not concern myself with such things.
The authors focus on the ways that face management (or mismanagement) contributes to anger situations, but I found myself more interested in just trying to figure out the basics of this concept. I read about the positive face and the autonomous face but I do not feel that I gained any new…… [Read More]
Managing Behaviors & Teaching Social Skills
Antisocial behavior in schools in on the rise and has become a concern in school systems, from both a learning perspective and from a safety perspective, as well. Previously, schools have dealt with such behaviors using punitive measures such as expulsion, or even law enforcement measures to attempt to discourage youth from behaving in an undesirable manner. These programs have had little or no effect on curbing behavior problems in schools. Second Step and Boys Town are programs, which implement a positive approach to behavior management. These programs teach youth alternatives to violence and stress problem solving, coping, and conflict management. These programs have had considerably greater success than their predecessors. This research will qualitatively explore the theoretical issues behind the success of these two programs and take a critical look at them to explore ways in which they may be further improved for…… [Read More]
Now that InterClean has created a new product outlook, part of its restructuring should involve a creating a reformed performance review system that truly rewards top employees.
Describe the types of management action that align with employment laws and those that do not.
The InterClean Corporation is attempting to reformulate its product package and sales approach in light of its upcoming merger, which will require a new organizational structure and likely a different type of employee profile. As its employees are hired 'at will' the company is free to let go any employees it chooses, within the parameters of staff contracts. However, keeping a watch over employees by surreptitiously observing their conversations is unacceptable. Hiring and firing must be based upon merit, as demonstrated in documented performance reviews and seniority. Also, firings should not seem biased against entire demographic groups of workers such as the non-white or female, or be…… [Read More]
Anger and Its Effects
Anger is a very intense feeling, and can be characterized by a number of behaviors. These include grinding teeth, an increased heart rate, rising blood pressure, clenched fists, and other signs of aggravation or frustration (Hendricks, et al., 2013). Each person reacts to anger in a different way, and some of the manifestations of anger may not be outwardly apparent. ises in blood pressure and heart rate, for example, are not easily noticed by others, but they can still be very damaging to the person who is struggling with the anger itself (Hendricks, et al., 2013). People also get angry for a number of different reasons, and they may react in an angry manner when they feel hurt, threatened, frustrated, or disappointed (Hendricks, et al., 2013). This is a relatively natural reaction for the majority of people, but that does not mean it is healthy or…… [Read More]
Leadership styles: Switching from authoritarian to participatory leadership
Leadership styles: Switching from authoritarian to participatory leadership
There is no singular style of leadership that is appropriate for all situations. The type of leadership that is required to command soldiers in the field of battle is very different than the type of leadership demanded at an advertising agency. The latter situation requires soliciting creative input from all employees, not reflexive obedience like a wartime scenario. At the organization in question, the manager is deploying an authoritarian style of leadership at a company where individuals believe they can make a positive contribution to the organization's growth and development. ather than effectively keeping people in line, the manager's style is merely causing anger and resentment. Also, through manipulating the staff, the manager is 'playing' certain staff members 'off' against one another, rather than creating an effective and united team dynamic. This…… [Read More]
Diversity is a fact of American and International business and is a broader, more complex issue than one might initially believe. A universally vital element of global commerce, Diversity has spawned an abundance of theorists, journals and specialists, some of whom are encountered in this composition. Addressing the remarkable breadth and complexity of Diversity, this essay reviews: the nature of Diversity; legally protected classes within the United States; aspects of Diversity that fall outside the scope of U.S. legal protections; the benefits of Diversity for employers; the differences/challenges presented by Diversity for employers; general business adjustments/accommodations for Diversity; and suggested specific business adjustments/accommodations for Diversity. Though this work cannot exhaustively address all aspects of Diversity, it is meant to give a good overview of modern businesses' Diversity issues and possible solutions.
Nature of Diversity:
"Diversity" involves legally protected classes of people but also involves other classes of…… [Read More]
Viewing IT as such a critical aspect of firm value, along with brand name cache and more traditional assets is not at present part of corporate culture, although it must become so in ensuing decades
Q3. On the Web, explore the IT/IS integration issues raised by Kellogg-Keebler
In the 1990s, the once-venerable brand of Kellogg cereals was facing intense competition from its rivals both in the market for cereals as well as for other snack foods. Keebler was the second largest cookie-and-cracker manufacturer in the United States. Kellogg was attracted by Keebler's direct-store-delivery (DSD) system which involved daily, fresh deliveries to stores. While analysts feared that the merger would dilute earnings per share calculations, the acquisition of Keebler would give Kellogg a system conveying a critical edge over its competition in the snack food industry (Case example, 2010, Mastering the Merger).
The unusual aspect of the Keebler-Kellogg merger, and one…… [Read More]
Summary of the Book
The book "Getting to Yes: Negotiating Agreement Without Giving In" provides the reader with instructions for engaging in effective negotiation through the use of principles developed by the Harvard Negotiation Project (HNP). In the book, the authors, Roger Fisher and William Ury, paint a context for their proposed negotiation technique by showing the reader two extreme negotiation stances that a negotiator might adopt during the course of a negotiation. The authors term these opposite methods of negotiation "hard" and "soft" negotiation.
The hard negotiator makes threats and demands and sticks to his position at all costs in order to bend the other side to his will. The hard negotiator relies on intimidation and possibly deceit to "persuade" the other side to give in to his demands. Hard negotiators care primarily, and perhaps even exclusively, about winning. They are not concerned about the effect the negotiation…… [Read More]
S. residents may feel more of a responsibility toward others, and so they do not flee even in the most trying times. In other countries, many of the officials and healthcare professionals do not have that same ethic, and so, they think of themselves first, rather than those they should be serving. Certainly some of these issues are culturally and politically oriented, but some of them are simply a "crowd" or "survival" mentality. When faced with destruction, people are going to panic, and emergency managers need to understand that. The mess in New Orleans and Houston shows what a lack of planning and crowd control can do, and those things should not occur in a country with as much infrastructure and awareness as the United States. We have many tools at our disposal to ward off disastrous results like these, and we need to utilize them when they are needed…… [Read More]
Management and Organizational Development
CHAPTE V - SUMMAY ESULTS
Fresno County Department of Children and Family Services emancipates twenty and thirty eighteen-year-old foster children each month. These children face many challenges as they work through a transition into the adult, working world. Children in a foster care setting have not had the stability needed for them to develop the life skills necessary to adjust to life on their own. Many of the emancipated youth have either not graduated from high school, nor hold a G.E.D. certificate. In addition, they do not have adequate basic living skills.. The youths typically do not have employment, nor have they built a history during their teen years of successful part time entry level jobs.
The housing experiences of these children, as they have moves from home to home, have not taught them the basic skills needed to keep a home, or apartment. These young…… [Read More]
Human Resource Management was previously more of an industry dependent way of filling open positions within an organization. Modern Strategic HR Management, though, is not simply using computers to recruit and assist in hiring or firing, but the planning and implementation of information management, organizational management, and marketing to support the entire business operation. In effect, it is taking the idea of staffing, retention and training and deconstructing the HR portion to individual managers and employees. The organization thus looks to HR for expertise in planning and adapting both strategic and tactical planning (alker, 2004).
Some of the more traditional HR tasks include developing and posting position announcements, developing tests to ensure competency in those jobs, working with managers through the interview process or pre-screening, and determining compensation information. For these functions to work well, HR must be responsible for the lifecycle of the employee. The tasks above may be…… [Read More]
Speaking With Hostile Employees
This study appreiates the fact that employees have diverse personalities are respond differently when annoyed. It is clear from this sudy that some may respond with exteme hostility even on the slightest provocation. Strategies like the use of humor, resolving differences later and being emphatic are essential in dealing with hostile employees. The key to addressing such cases is by enhancing and promoting a working culture that is based on understanding civil behavior, respect, and constructive conflict.
Speaking With Hostile Employees
Behaviors like "venting anger," "letting it out" or "losing it" are no longer considered healthy ways of expressing oneself honestly. We live in a culture where aggression can be the predicted and sometimes an approved response to disappointment, threat, or conflict. This is adversely affecting the workplace and in general employee relationships. The company must be seriously concerned about the issues because aggressive working surroundings…… [Read More]
y providing 'Role clarity' formalization eliminates the confusion pertaining to 'who does what' in an organization. Formalization also results in 'specialization of tasks'. Formalization is a process by which organizations try to standardize employee behavior. Larger organizations are generally more formalized due to greater manageability.
The downside of formalizing is well-known. If an organization wants to implement formalization it would be met with resistance. Managing employee resistance will be a big problem for managers who attempt to standardize work procedures. Employees in a formalized organization strictly perform the duties allotted to them and not more which causes a serious effect on the productivity. The lack of initiative by workers and the consequent loss of productivity and increased operating costs imply a loss of competitive advantage. Also, the one sided bureaucracy witnessed in a formal organization may in some instances lead to opportunistic behaviors by leaders resulting in misuse of power.…… [Read More]
Open communication may help to uncover the source of the wife's frustrating behavior.
It may well be that there is a reciprocal relationship between the husband's anger management issues and the wife's frustrating behaviors. Therefore, it is incumbent upon the husband to preemptively manage his temper. Thus, another technique which would seem to apply directly to the husband is that of finding alternative ways to release his anger. The husband might benefit from joining a gym or a sporting league, channeling his anger and frustration into more recreational pursuits.
Explain the concept of face and how the characters could have supported one another's face using general techniques.
As the text by Abigail & Cahn (2011) indicates, conflict may often arise not out of an intentional desire to defy the will of another person but out of a fundamental misunderstanding of terms. Our primary text terms this misunderstanding as…… [Read More]
" (Angry Children, Worried Parents: Helping Families Manage Anger) Be certain in prevention and "planned parenting." Look for when certain circumstances are particularly troublesome or disappointing for your child and chalk out a "plan of action" beforehand. For instance, in case your child gets upset while visiting a shop, craving to have every item on the shelves, you can tell the child prior to stepping into the shop, "You are free to choose just one item. Tell me which one which item would you select" (Angry Children, Worried Parents: Helping Families Manage Anger) if at all this type of arrangement does not prove effective, it might be a sign that your child is reluctant to go along with you to the shop. or, in case your child creates a fracas about sleeping and you are engaged for an hour to coax him, it might aid to provide your child a…… [Read More]
Gangs in Public School
Many schools especially in urban and suburban areas continue to register gang-related activities within their premises and involving their students. This study appreciates the dangers associated with such gangs to the schools and other stakeholders around them. Various laws and regulation have been passed in different states in the U.S. allow parents to withdraw their children from certain public schools. Schools reputed for gang-related problems stand to lose students. This paper provides the scope of action steps in which schools take to intervene, prevent, and suppress the scope of violent gang activity while establishing crisis response plans. The strategies are developed to address potential actions of school violence including gang activity.
Gang members bring in their attitudes, behaviors, and conflicts to the school compounds. The dangerous gang issues and activities of a given community take place within local schools. Gang members take on each other within…… [Read More]
Management Technologies in American Corporations
An exploration of knowledge organizations and their management of information using both the Internet and digital means
This paper will explore the pros and cons of both, and make recommendations for implementing them into companies, both large and small, and finally show real-world examples of these technologies in use in some of the most prominent American companies today.
Today, we live in a very complex world. Technology is proliferating at an exponential pace, and we are constantly bombarded with new technologies and ways of accessing information. Some of us find it very hard to keep up with all these technologies in our own homes (some of us may not even know how to use the internet). But these problems are much more problematic for businesses.
hile we might be able to still operate, and live our everyday lives despite our lack of technical knowledge, companies…… [Read More]
managing conflict in a company faced with layoffs.
PropCo, an operating unit of Allied Technologies Corporation (ATC) was faced with both downsizing the number of employees and attempting to diversify its workforce. Employees who had been laid off and those still working, expressed concerned about this and had a strong opinion of management and their co-workers.
Several employees were asked how they felt about the layoffs and the diversity program. The ones who were still employed for PropCo were worried that they would be included in the next group of workers to lose their jobs.
One member of middle management dreaded having to inform those working for him that they no longer had a job after years of dedicated service. He would not park his car in the employee parking lot on days he had to lay off employees for fear of retribution, such as his car being…… [Read More]
Function #1: Mitigation
At this stage, gradual and long-term steps are taken to ensure that disasters do not occur, or that, when they do, they cause minimal damage. Actions at this stage include the identification of hazards, the research of the causes which generate the disaster, the creation of means in which to modify the causes of the disasters, the development of means which reduce the community's vulnerability to the disaster, the efforts to better consolidate old buildings, the construction of disaster-resistant buildings, the education of the population or the provision of insurance.
At this stage, the responsibilities of the central government include:
The identification of hazards and the research of their causes
The research as to how the causes of the disaster can be modified
The offering of research and development grants to local projects
The promulgation of buildings safety standards
elative to the competencies of the local governments…… [Read More]
Leadership and Change Management
Consider a change that has been recently introduced in your organization. Using relevant change and leadership theories, critically analyze the benefits and problems that introduction of this change has brought. TO WHAT EXTENT HAS LEADERSHIP CONTRIUTED TO THE RESULTS OF THIS PROCESS?
RasgGas is a joint venture gas company between Qatar Petroleum, the State of Qatar's national oil and gas company (majority stakeholder), and ExxonMobil, an American Integrated Oil and Gas company. The company is about fifteen years old and has been involved in all aspect of exploration, development, production, liquefaction and marketing of gas from the North Field. RasGas is a major contributor to the State of Qatar's worldwide leadership in the production and marketing of Liquefied Natural Gas (LNG) export. The company has utilized technologies to drill high capacity gas well and build the largest and most efficient liquefaction trains in the world. These…… [Read More]
Managing Change Organization. Provide a significant change place a major organization, compare contrast established change management models/frameworks implementation phase common lessons learned.
Managing change in the organization: est uy
One of the most recent successful changes to be implemented at a major organization is that of the technology company est uy's shift to a results-only workplace (ROWE). In the ROWE model, workers are judged solely on their output, not on how many hours they log at the company headquarters. This is a complete shift from the previous organizational culture and the way of valuing employees at est uy before ROWE was implemented. efore, workers were encouraged to pride themselves about how early they came in to the office and how late they stayed. Today, measurable output alone is how workers are valued. "Employee productivity has increased an average of 35% in departments covered by the program," and the…… [Read More]
Similarly, while giving the employee involved in the altercation an opportunity to explain his side of things is a necessary formality, I would not expect this step to reveal any information that is useful or helpful to understand the situation. I would actually place much greater trust in the information disclosed by coworkers, especially those who were not directly involved in any specific incidents but who work closely enough with the individuals involved to shed a more objective light on what happened and what factors or behaviors they have observed that contributed to the problem. In that investigation, I would stress that their input would remain confidential to ensure their cooperation without fear of reprisal from the individual at issue.
Response to Aneka
With respect to the lateness issue, I would be much more interested in the information from the interview with the manager about how clearly he has explained…… [Read More]
Cross-National Management: Questions
Although the Chinese company Nice Group and the American company it is entering into a partnership with may not face linguistic barriers, they are likely to face considerable cultural barriers that could impede their mutual understanding. The first likely communications obstacle is one of managerial styles. America is a highly individualistic culture, and tends to prefer managers who adopt an empowering or 'coaching' style, meaning that they either give employees considerable autonomy and/or provide support and guidance to employees. This is true particularly regarding complex tasks that require professional expertise. Employees are regarded as valuable human assets who can make a meaningful contribution to the company. In contrast, within high-context cultures such as China, there is a tendency to prefer a far more directive style of management, and to view employees' individual needs as less important than serving the collective (Motivation, n.d, Handout).
Another issue is one…… [Read More]
Management of Chronic and Terminal Illness
For people dealing with chronic or terminal illness, stress levels can be very high. While that is to be expected, high stress levels only make things worse. Accepting the inevitable is easier on a person's emotional well-being, but it may take some time to get to that point (Taylor, 2005). If a diagnosis is new, denial is often the first emotion the person faces. He or she does not want to believe the sickness or the severity of it. After denial, there are other stages that a person usually works through, including bargaining, anger, and depression, before acceptance finally sets in and the person is able to get on with life as much as possible. Chronic illnesses can include things like diabetes, kidney disease, heart disease, COPD, and other health problems (CDC, 2010). Many of these diseases are preventable, but they are not curable…… [Read More]
This is related to bronchitis, asthma and long-term conditions such as lung cancer and bladder cancer (obinson, 2009).
It is estimated that the chances of getting bladder cancer is high for ex-smokers and passive smokers even after thirty years later. This brings us to the question of management of bladder cancer for current and ex-smokers as well as passive smokers.
The management of bladder cancer is a three-pronged approach that involves reducing the progression of the disease, protecting the bladder and increasing the chances of survival. The course of treatment depends to a large extent on the stage of the cancer. During the earlier stages, surgery, trans urethral resection, intravesical chemotherapy and immunotherapy are used to contain the disease and prevent it from progressing further. The malignant areas are treated with one of the above procedures to remove the tumor. In the case of a more advanced stage, radical cystectomy…… [Read More]
Personal Reflection on a Managing Change
Change in any organization can be challenging, especially when there is resistance to change by employees. Effective management may help the change to be accepted and embraced and increase the potential for success (Buchanan & Huczynski, 2010). Many cases regarding change look at major changes, where there is significant disruption, but even small changes can be unsettling for employees and cause resistance. In the case used in the paper, the change was simple; a change in the shift patterns at a work place. The employer wanted to increase the coverage by existing employees by staggering work start times. Some employees would start up to 2 hours earlier and finish earlier, others would start later and finish later, the system was designed on a rota basis, with sufficient flexibility available for any employees that had special circumstances. As a manager, the resistance to this…… [Read More]
Project Management, Sustainability and Whole Lifecycle Thinking
Module 5 Case -- the esearch Essay
For nearly the entirety of human civilization, thinkers, philosophers, and indeed most human beings, have struggled to determine the most elusive aspects of identity. Balancing the essence of human nature against the effects of environmental influence eventually formed the foundation of the ongoing debate concerning nature vs. nurture. With the advent of remarkable technology capable of mapping the human genome, most people in today's modern world believe that their genetic makeup holds the key to their future health, personality traits, intelligence quotient, and even their fears. The unique confluence of factors that combine to form the personality traits, behavioral patterns, and ethical boundaries exhibited by every human being has spawned two distinctly divergent theories, with the majority of people advocating the influence of genetics over external environment. Proponents of the "nature" point-of-view assert a person's physical…… [Read More]
Organizations hold conferences and we shall deal with an analysis of the tasks associated with the management of conferences. We may define conferences as 'An event used by any organization to meet and exchange views, convey a message, open a debate or give publicity to some area of opinion on a specific issue
Although not generally limited in time, conferences are usually of short duration with specific objectives.' (What is a Conference?) Certain things are made clear by this definition, and it clarifies that some factors are crucial for conferences. The first of them is that any conference has to be organized with specific aims. The second point springs from the first, and that is these objectives can be met only if people are brought together at one place. If these aims are not achieved, then it may be said that a conference is probably not the best…… [Read More]
This was further detrimental to the morale of existing workers, as they began to resent the striking section of the workforce for their situation. The managing team then determined that a management of change assessment was necessary.
The first step in this assessment was an assessment of the existing situations. Workers were beginning to suffer from extreme fatigue, resulting in outbursts of anger and potential fights. This created physical hazards in the underground workplace. Worker resentment and anxiety were also rising as a result. Because these elements were detrimental for concentration and awareness, the physical hazard of spending long hours in the underground environment also rose exponentially for each worker.
It was also determined that input from workers themselves and their division supervisors was needed. For this purpose, several meetings were held between employees and their supervisors, and then with supervisors and management. These helped determined the precise areas of…… [Read More]
Human Resources Management: How to Improve Minimum Wage Policy Management in Hong Kong
The objective of this research is to analyze the advantages and disadvantages of minimum wage legislation in Hong Kong. When hike minimum wage can help lower skilled worker. This study will conduct an evaluation of the minimum wage hiking and how it can help the lower skilled workers and will additionally compare benchmarking minimum wage legislation with other countries, for example the standard of minimum wage.
Following minimum wage legislation the primary problems that employers and employees faced included for employers the turnover rate of lower-wage workers and how to reduce the cost of training that affects the quality of service and the working attitude and behavior of employee lack of enthusiasm. For employees problems included the increase in the unemployment rate and reduction in fringe benefits including such as medical insurance. Included in this study will…… [Read More]
Operational esponse and Management
The Tokyo subway Sarin gas attack in 1995 elicited a critical incident response based on immediate public safety. There were nearly 700 people taken to the hospital by ambulance, and five thousand more arrived at hospitals through other means (Ogawa, Yamamura, & Ando, et al., 2000). Most of those individuals were actually well but frightened, which made it difficult to distinguish who was truly sick. Still, 17 patients were found to be critical, with nearly 40 more deemed serious (Ogawa, Yamamura, & Ando, et al., 2000). Additionally, almost 1000 more were moderately or minimally ill, and were experiencing problems with their vision. Those who were mildly affected were released later in the day because they had sufficiently recovered from their vision problems by that time. Most other patients went home the next day, with a few remaining hospitalized for a week. Eight people died on the…… [Read More]
Performance review session: Nick was relieved after his performance review from Warren because Nick did not seem to be penalized to any great degree for the servers going down while he was on duty. However, the performance review was extremely vague and undefined. It is unclear what a 'three' means in terms of a rating. Nick was told he was doing a 'fine' (i.e., acceptable) job but was not given any specific information about how to improve his performance. Warren was also extremely casual and informal (making comments about Nick's appearance and jokes) which destroyed the necessary subordinate-manager distance required for an effective review process. It made the review seem more personal and subjective. If the review had been negative, Nick may have been offended and complained about Warren's objectivity.
Q1b. When a performance review is given to a subordinate with whom you have a good personal relationship…… [Read More]
However, such strategy has the outcome in compliance in absence of commitment and feelings of frustration and resentment.
The fourth strategy is I lose a little, you win a little. The placate yield style represents a concern for the effects of conflict on the welfare and durability of all relationships that is entered. The hypothesis is that human relationships are so flexible that they cannot endure the trauma of working through normal differences. Therefore, the inclination is towards withdrawing from the conflict and pleases others by ignoring, denying and avoiding conflict. When the differences continue it is found worthwhile in placating and submitting oneself to ones objectives being seen as effective modes of self-protection and safeguarding our relationships with others. One-sided domination in ones relationship is evident in such type of strategies.
Finally, the strategy is 'I win, you win'. This approach to conflict resolution is regarded as the dominant…… [Read More]
isk management is aimed at determining possible problems beforehand in order to plan and invoke risk-handling activities, as required, across the project's or product's life, for mitigating negative effects on attaining objectives. The process of risk management constitutes a key part of technical and business management systems; it is constant and forward-thinking. isk management must deal with problems that threaten the attainment of key aims. A constant risk management strategy is adopted for successfully predicting and reducing risk elements, which critically affect a venture. A sound risk management plan entails timely and forceful risk identification by way of participation and collaboration of concerned stakeholders. Effective leadership is required across all concerned stakeholders for cultivating an environment conducive to honest and uninhibited discovery and analysis of risk. While technical problems constitute a major concern in the early stages as well as all through the course of the project, risk management has…… [Read More]
In today's trend of merging and acquiring smaller or newer companies by the older and more established companies (mergers and acquisitions), lay-offs and downsizing are prevalent. Since employees, once merged by two or more companies, will have an abundant supply of human resource, there is a reduction in efficiency because of the redundancy in work functions. Lay-offs or downsizing are often imposed when human resource supply exceeds the demand in the company. However, workforce realignment is not an easy task: imposition of a lay-off or downsizing inevitably results to a change in (higher) employee turn-over and adversely affects the morale of its (remaining) employees.
While the company's goal of reducing human resource expenditures is remedied by imposing lay-offs or downsizing, there are also disadvantages that can endanger the employee performance, efficiency, and productivity. For those who were affected by the lay-off or downsizing measures of the company, there are feelings…… [Read More]
DEFINING THE POBLEM
SOULTIONS AND IMPLENENTATIONS
Oce' Printing systems is an international company which specializes in original ICT applications and productive user-friendly systems, such as nonfunctional and multifunctional printers, plotters, copiers, scanners, as well as print management, document management, archiving, color management, design tools and image manipulator. Services provided by Oce' printing company includes consulting services, implementation services, education services, support services and facility services. (Oce' Website)
In addition to providing a wide range of products and services, Oce employs many European expatriates. As Oce continues to expand and keep updated and advanced on the latest and newest technologies, they must keep high quality employees, and a mixture of different cultures on their teams. One of the goals of this company is to decrease the high turnover rate and increase employee satisfaction European expatriates, of course do have…… [Read More]
CRM is not "speed dil" on your desk phone or the
telemrketers' desk, it is set of technologies tht need to be
selectively nd crefully pplied to selling strtegies. At the
intersection of the book nd the rticle ssignment is the use of CRM s n
enbler of building reltionships of trust with employees.
Critique of the rticle
The uthors, writing this in 2002, were insightful nd even prophetic in
the sttements mde specificlly regrding business strtegies nd
processes being the primry determinnts of demnd for CRM.
While Siebel Systems hd enjoyed meteoric rise nd mny credit Tom Siebel
with originlly defining the term nd softwre ctegory of CRM, in 2002
there ws still strong focus on fetures, functions nd benefits in CRM
pplictions. This ws n er of big-bng CRM deployments, with literlly
thousnds of sets of softwre delivered. The uthors refuse to get on the
"big is better"…… [Read More]
Potapchuk goes on to say that communities need centers of support for collaborative work, including the facilities, tools, and staff needed. There is merit in this suggestion, especially considering that many of the people involved in community collaboration efforts may not be trained or skilled in conflict management, collaboration, and communication. Effective tools and trained staff could help to ensure collaborators are able to work together effectively.
Potapchuk also says that communities need to continue their work on issues of race, class, and culture. This statement links back to Potapchuk's argument that underlying issues limit progress. However, it is unclear whether this is really a problem limiting progress. In fact, it seems that this is a much larger issue and one that collaborative community groups may not be able to overcome. Instead, it seems like it would be more reasonable for groups to be given the tools to work together…… [Read More]
Jack Welch and his management at GE. Specifically, it will include some of the changes Jack Welch brought to GE. Jack Welch transformed General Electric Corporation (GE) from a mostly American company that was losing money in many areas to a global corporation that is one of the most admired in the world. Welch brought a variety of changes to the organization, and reinvented how many companies do business.
Jack Welch was the Chairman and CEO of General Electric Corporation from 1981 to his retirement in 2001, and he brought sweeping changes to the company and to business in general. "Under Welch's leadership, GE rose to be ranked No. 1 among the world's most valuable companies based on a combination of revenues, profits, market value, and assets" (Strohmeier 16). When Welch took over as Chairman in 1981, General Electric was facing many crises in its operations. Many of the company's…… [Read More]
Bullying: Legal and Ethical Application
Bullying is a common social evil that requires the intervention of all school stakeholders. This study shows that bullying students should not be reprimanded negatively because it may accelerate the bullying trait. This can be achieved if a manager develops social goals based on reconciliation. This report attempts to balance the legal and ethical responses in bullying. The report will use Johnny and Tommy case study on bullying to reflect on the management actions based on reconciliation and integrity. The balance between legal and ethical ramifications in responding to bullying incidences is addressed. The concepts learned will be important in handling cases similar to the case study presented.
A case study (Management situation in a first grade classroom)
Johnny is well built and slightly bigger than most of his peers in class. As a result, he has been using his muscular advantages to exercising bullying…… [Read More]
Migraine, also known as hemi crania and megrim, is a severe and recurring headache. Commonly known as sick headache, it often affects only one side of the head, and is usually accompanied by nausea, vomiting, visual disturbances, and sensitivity to motion, light sound and odors.
'The, International Headache Society (HIS) has created a checklist by which migraine can be diagnosed. This is a simplified, standardized and globally accepted diagnostic test for migraine. The following criteria define common migraine, which is the migraine without aura:
A patient should have had at least five of these headaches.
The headache lasts from 4 to 72 hours.
The headache must have at least two of the following:
a. One sided location.
Pulsing or throbbing quality.
c. Moderate or severe intensity, making daily activities difficult or impossible to perform
d. Headache is worsened by routine physical activity. Such a bending over or climbing…… [Read More]
Healthcare Quality Management
PDCA Modeling in Healthcare
Psychiatric emergencies in medical settings may be particularly challenging since the staff does not encounter them frequently and may not have experience dealing with behavioral crisis intervention. The purpose of this exercise is to help staff improve understanding and coping with nonmedical emergencies that occur in medical settings using the PDCA cycle.
X is a 41-year-old male admitted to a medical unit with a diagnosis of possible stroke. The patient is ambulatory, 5'10," and 350 lbs. Mr. X presented to the emergency department the day before after apparently losing consciousness at home. The initial CAT scan of his head was negative. It is suspected that Mr. X may be an IV drug user since his urine toxicology screening came back positive for opiates. The medical staff thinks that Mr. X had a seizure prior to admission, but he has shown no abnormal signs…… [Read More]
Psychological First AID in CISM
Psychological First Aid
In this scenario, an act of terrorism has occurred at a nuclear power facility. Portions of the facility were destroyed by the explosion, killing some of the workers instantly. However, the threat of a core meltdown is imminent and both remaining workers and first responders are on the scene trying to prevent a community-wide radiation event. Both remaining workers inside the plant and the first responders will be experiencing a similar type of stress. Stress will be due to the loss of life, including friends and coworkers, as well as the dangers to their personal well-being from the potential radiation exposure. Tertiary stress is caused by a feeling of responsibility for protecting the community from the potential radiation release, including the lives of their own families who live in the area.
Acute Stress Symptoms
Stress reactions in this situation can be expected…… [Read More]
West Transit Case Study
The relevance of teams in an organizational setting cannot be overstated. However, for teams to accomplish tasks for which they were formed, they ought to be effective. In essence, there are various approaches that could be used in seeking to gauge team effectiveness – i.e. on the basis of task performance, satisfaction of members, and the viability of the team. While task performance has got to do with how effective the team is in attaining the various performance objectives set within the timelines defined, member satisfaction is the extent to which members of the team feel that their contributions is valued and that their personal needs are addressed. On the other hand, team viability is essentially the willingness of team members to continue collaborating going forward so as to accomplish team objectives and goals. The team Bernie Hollis assembled lacks on the effectiveness front. This is…… [Read More]
Programs and Services
§ Briefly describe the major programs and services, and the population intended to be served.
Before choosing the programs it is pointed out that about three decades ago, the term 'organizational culture', came in vogue. It resulted in a study of the different styles of organizing. Today the organizational change can be achieved easily and the methods of conducting programs themselves can be a part of a project that involves multiple organizations. Non-profits also came into the scrutiny of these concepts. (Wright, 1994)
The theory now is to see that maximum benefits and opportunities are extended to the subjects by the organization in this case the disadvantaged groups, particularly women and children. The programs seem to be created and managed on the general principles that all organizations follow. There does not seem to be any specific study that was done to incorporate the persons who belong to…… [Read More]
eason for eferral:
The client is a 15-year-old male who has issues with anger management. The client is also a gang member and given his age and background he is considered to be at risk for a number of antisocial behaviors.
Clinical concerns: Anger management/acting out.
Clinical concerns: Interpersonal isolation/relationship issues.
Clinical concerns: Underage cigarette smoking.
Client is a high potential risk for substance abuse.
Clinical concerns: Client is at a high potential risk for depressive symptoms.
The client has been in counseling with another counselor for four months before being transferred to this counselor's caseload. According to the reports from his previous counselor this client had made very little progress and was uncooperative.
He was uncooperative during the initial assessments and did not wish to discuss his feelings or acknowledge that he has difficulties with managing his anger. He tends to…… [Read More]
Case Study- Griffith Hotel
The Griffith Hotel is a luxurious hotel that opened in Tel Aviv during 2005. The Griffith Hotel attracts tourists and high ranking diplomats from around the world as guests. The Griffith Hotel is modernized and has a robust 560 rooms to accommodate its vast clientele. The general manager and the higher level management team believe that providing the best customer service is the key to present and future success for the Griffith Hotel. ecently, the front-office manager Simon and his staff have not been meeting the customer service standards.
Five major problems are plaguing Simon and his staff at the Griffith Hotel. The problems are Simon's incompetence as a manager due to the lack of interpersonal skills, a sub-par cross-training program, an ineffective front-office department, a front-desk dilemma, and incorrect use of the satisfaction surveys. An in-depth look of interpersonal skills has been researched…… [Read More]
Help her to realize that having a child may interfere with her future career, but that many mothers have successful home and job lives. There are an infinite number of options, and a determined teenager can find a way to success. Do not skirt around the issues of danger, however, as teenagers are more likely to miscarry or have other complications with their pregnancy such as premature labor and low birth weight of the child. Teenage mothers are more likely to need bedrest during the late stages of pregnancy, and a cesarian section during birthing, and the child is at greater risk for any number of complications.
Of course, while supporting a pregnant teen is vital, the key to solving the problems faced by teenagers dealing with pregnancy is to stop it before it happens.
Provide accurate and unashamed information about sex and pregnancy to children and teenagers, and encourage…… [Read More]
Cognitive restructuring theory describes the various applied approaches aiming at reframing behaviors. The theory uses cognitive therapy to apply the behavioral technique. The theory involves learning how to think differently to change negative thinking and replace it with positive thinking. In addition, cognitive restructuring aims at helping people to deal with problems of anxiety and depression. In so doing, people can change their manner of thought and live their daily lives with energy and hope.
Cognitive theory is practical and can help Tom control and effectively manage his anger. As such, tom would not change significantly because the action had already taken place. For Tom, it would be better to focus his energy on how to avoid such a thing from happening and avoid future irritation. In this case, Tom would take one of the techniques offered in the cognitive therapy. Aggression replacement may help teach him some behavioral techniques…… [Read More]
As Dr. Johnson's testing and surveys have concluded, and provided statistical data in support of his conjectures; aggressive driving will lead to assault depending upon how the driver who triggers the road rager's emotional response responds to that aggressive behavior.
The DOT does acknowledge the need to address aggressive driving, and has strong recommendations concerning the penalties for the offense. The DOT makes recommendations in six areas with statutory strategies (Statutory Strategies, online):
Strengthen existing statutes to include stricter penalties. epeat offenders should receive enhanced punishment, including increased points, loss of license, higher fines, and jail sentences or probation.
2. Establish comprehensive education programs that address aggressive driving and include them as part of legislative changes. At a minimum, include aggressive driving education in public and private driver education programs. States should also consider anger management education as a supplement to other sanctions when making legislative changes.
3. Develop…… [Read More]
New Faith Family Center
Of the many programs and services offered by The Capital City escue Mission the one program that I would like to focus on is The New Faith Family Center. This program is a yearlong residential, transitional program consisting of four phases to help up to 35 women and their children change old patterns and transform their lives. Women and children are welcomed in an atmosphere that reflects the love of Christ. Every Family is provided with a comfortable apartment while they focus on life changes. This program includes: Educational/Career development, Employment readiness, Counseling, Life skills/Addiction ecovery, Parenting skills / Anger management, Health Care and Child care. The program uses data and performance measurement tools to evaluate and improve the regional systematic and programmatic responses to individual and family homelessness, unemployment and overall need for assistance. The program also teaches individuals and families the skills to survive…… [Read More]
Life kills Training prevention program that revolves around material focusing on violence and the media, anger management, and conflict resolution skills. My idea for this program comes from Botvin et al. (2006) who empirically tested the efficacy of this program and found that it can be successfully used to not only prevent tobacco, alcohol, and illicit drug use but also to prevent violence and delinquency.
The Life kills Training (LT) is a program that was structured "to address several important cognitive, attitudinal, psychological, and social factors related to tobacco, alcohol, and illicit drug use and violence" (Bovine et al., p 404). People who use it are taught a variety of cognitive-behavioral skills that help them in terms of "problem-solving and decision-making, resisting media influences, managing stress and anxiety, communicating effectively, developing healthy personal relationships, and asserting one's rights "(ibid).
ocial scientists (e.g., Elliott, Huizinga, & Ageton, 1985; Hammond & Yung,…… [Read More]
Children With Conduct Disorder
It has been suggested that the following three treatments are the most conducive for helping children who have behavior related problems:
This treatment is focused towards the changes that have to be made in the family system, such as improving family interaction with the child. Peer group therapy?
In this therapy we will work to develop the social and interpersonal skills of the child. Cognitive therapy?
This therapy will help the child in improving his communication skills, and problem solving skills. Along with that it provides anger management training to the child, along with impulsive control training. I would like o conduct an experimental study that will evaluate differences in each of these groups and see whether one intervention is preferable to the other.
I would randomly select children and randomly divide them amongst three groups. The children would all come from the…… [Read More]
Autobiography of Iviannette Figueroa
In this paper, I will describe my life and how my life experiences have shaped the person that I am today, how they have impacted my dreams, and what I intend to do in the future. In this paper I explore my childhood and how the difficulties that I encountered in that childhood have helped shape the woman I am today. The woman that I am today is a mother, a wife, and a student working towards admission into the respiratory therapist program. Generally, I have worked hard to put a difficult childhood behind me. As a result, I have to acknowledge that an autobiographical paper was very challenging for me. I do not like to think about how my childhood has impacted the woman that I am today. While I am generally self-confident, I realize that the things I like the least about myself are…… [Read More]
Like most people, I have experienced ups and downs, highs and lows. The major upheavals in my life have revealed some of the core personality traits that have been with me since childhood. I believe that crisis and stress challenge us, and also bring to light our true selves. However, I also believe strongly in the power of each person to change. I used to have anger management problems and other emotional issues, just like most people. Mainly these problems were related to my not having in place a set of established coping mechanisms in my life. Part of this is related to the culture and upbringing, and part also to personality traits. Yet after I was divorced from a husband of 22 years, it was a shock. I did not feel like myself because my emotions were getting the best of me. Knowing this, I…… [Read More]