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Case Analysis: Internal or External Manager?
Question 1
Internal
External
Pros
The internal candidate knows the organization goals, business model, and the organizational culture. The candidate has the required skills and the ability to perform the job based on their previous performance.
With their already established relationship and knowledge regarding the organization, the internal candidate is able to assimilate faster into the new position.
External candidates normally have higher education and have more extensive experience than the internal candidates.
The external candidate will bring vital new perspectives, competencies, and experiences to the organization.
If an organization would like to challenge or modify old beliefs and organizational culture an external candidate will be better placed to turnaround the organization.
Cons
The internal candidate might need training and mentoring in order for them to be ready to take up their new responsibilities and role.
Since the internal candidate knows the internal environment, personnel, and the culture of the organization, they could find it hard to make tough decisions and implement the changes required if the organizational culture goes against or resists change implementation.
Hiring external candidates is always a gamble since it is not clear if they would be able to fit into their new role and adapt to the organization's culture. It is also...…an onboarding process that will support the new hire.
Question 4
The external leader should listen and learn before they take any decisive action. Listening with an open mind allows the leader to gather information that will aid them in making future decisions. The leader should also seek advice from others instead of trying to solve problems by him/her self. Over-communicating to the team member in the early days is preferable. The leader should explain how they would like the team to work and set goals for the team. This is similar to what an internal leader would do when they take up…
References
Bidwell, M., & Keller, J. (2014). Within or without? How firms combine internal and external labor markets to fill jobs. Academy of Management Journal, 57(4), 1035-1055.
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