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Beam, Randal A.; Eunseong, Kim; andVoakes, Paul S. 2003. "Technology-induced stressors, job satisfaction and workplace exhaustion among journalism and mass communication faculty." Journalism & Mass Communication Educator. Winter.
The authors of this study looked at the effects of rapidly changing technology on college instructors who must keep up-to-date with these changed because they teach journalism students who must also keep up with the technology. In their literature search they found instances of other college professors who experienced significant stress trying to keep up with technological change, so it was no surprise to the authors that journalism and mass communication professors felt similar frustration.
The research has wider implications, however. The writers cited examples of the people they surveyed not getting enough technical support. The burden of keeping up-to-date was too much on them, they thought, with a lack of technical support available to them. It seems likely that many university instructors would have this complaint, but in addition, that many people in many different occupations would have this problem. Lawyers, for instance, spend three years studying legal concepts intensively. Although their offices may be lined with hundreds of books, much legal information has been put into data banks and is accessible via computer. This means that the extensive and rigorous work that went into the law degree is no longer enough. Now they must also have a high degree of computer competence, and be good at learning new systems and programs. An old joke about computer says "If it's running, it's obsolete already." While an entertaining comment, it's true of all jobs. Lines grow long at supermarkets when cash register systems are upgraded.
There's no doubt the ever-changing computer technology brings benefits. We can check our bank statement at any time of the day or night and pay our bills online. Lose your receipt from Circuit City? It doesn't matter: it's stored for easy retrieval in their computer system -- until they upgrade their system. Then all the employees will have to learn the new system.
University instructors are no doubt stressed by all the new technology. So are we all, sooner or later.
Journalism Friend Journalism is a lot tougher than I thought it would be! What I initially believed to be simple "who, what, where, when, why, and how" has turned out to have a huge political dimension that I was not expecting. Even the questions I ask become politically charged, and I am at risk for revealing my bias as soon as I open my mouth (or my computer). Save for a few
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