This increased turnover is one of the main sources of operating efficiency at Benihana, versus a typical restaurant that may only have one lunch and two dinner seatings. The extra seatings that flow from the efficient production methods allow Benihana to generate extra profit from each table in a given night. 3) The Benihana concept is essentially an approachable version of a foreign experience. Note that only 2.2% of survey

Benihana The impact of batching during the early dinners period is minor. During this period, most new customers are funneled directly into the restaurant. However, in Scenario 2, this period starts to have negative results. Each new group is seated at the table, and there are instances where there are only two people to an eight-person table. In Scenario 1, there are no lost customers during this period, while there are

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W. Pergault and the sales managers will receive, and many sales managers have no doubt worked for years with these accounts. Asking them tell these accounts to order only on the Web through an online ordering system is like asking the sales managers to walk away from one of the most major commitments they have made in their professional lives. In addition to that critical dynamic of account ownership, it makes the most sense to put

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