Business Queendom Communication Assessment Communication

Business Queendom Communication Assessment Communication is something that all living creatures have innately in them in order to interact with one another and so that they can understand each another. Human beings communicate by conveying thoughts and ideas. Some people have better communication skills than other people do. Communication skills involve the use of auditory or spoken words and sounds, non-verbal cues which involve the use of body or sign language and paralanguage which involves touch or eye contact (Communication Skills, 2007). Communication happens when information is exchanged.

This can be between two or more people. An interaction is understood when people all recognize the same symbols, signs and behavior so they know what is going on. People that have good communication abilities are usually very effective as a communicator. In order to have good communication skills the process of communication must be understood along with how to effectively use it (Communication Skills, 2007). Communication is essential for any relationship to be successful, whether it is at home, with friends, or at work.

Research has consistently shown that a deficiency in communication skills can absolutely ruin relationships. The foundation of solid interpersonal skills is not just making one be heard but also involves an understanding of where other people are coming from. After taking the assessment I found that overall I have pretty good communication skills. The results showed that I am extremely adept at interpreting other people's words and actions and seeing things from other points-of-view.

I realize that empathy is an essential part of good interpersonal skills and do my best to place myself in other people's shoes in order to better understand where they are coming from. I can generally get a good sense of what others are thinking and try to adjust accordingly if the people I'm conversing with seem confused or perhaps uncomfortable (Communication Skills Test, 2009). One who uses their communication skills well can make their message understood by everyone who is present.

They can understand the feed back of the message they gave out and have control of the flow of communication. Good communication skills involve being able to listen as well as to speak. When one listens and understands what is being said they can respond appropriately. This is another good communication skill. When people make the most of good communication skills people will want to hear what they have to say. It helps to engage people into action. When people have poor communication skills it tends to alienate people.

Effective communication skills enable one to keep it simple and to the point. Short and to the point is the first rule of making one's communication skills effectively heard (Communication Skills, 2007). Communication that is done in the business world involves communicating business information both inside and outside the organization. Internal communication in business includes the corporate vision and strategy, goals, plans, corporate culture of the organization, motivation and things that make a business organization successful.

External communication in business involves marketing, advertising, customer relations, business negotiations and things dealing out of the business immediate environment. Both of these types of communication are essential for success (Communication Skills, 2007). It is very important to be able to listen as well as to talk. People need to be able to listen to internal as well has external communications. Making time to listen to what in house people are saying helps to unify the business organization as a two way street where everyone is on the same team.

The same is true for organizations customers as well. Listening to what they have to say can help with business execution of products that the business or organization produces for consumer consumption. Poor communication in business often results in misunderstanding and mistrust on both sides of the business fence which can extend to both within and on the outside of a business (Communication Skills, 2007). My current communication skills seem to sufficient in order for me to progress and advance in the business world.

I have the ability to speak well as listen to what other people have to say. This is so very important so that everyone remains on the same page. I will want to continue to do just as I have been doing but with some refresher training. I don't believe that one can never know too much. Refresher training would allow me to hone in on my communication skills so that they are the best that they can be.

I don't feel that I currently have any major communication gaps that need to be addresses, but I would like to work.