Business Communication Essays (Examples)

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Business Organization Issues Affecting Communication

Words: 1048 Length: 3 Pages Document Type: Essay Paper #: 76757501

Issues Affecting Communication
Communication Concept
Scenario Illustrating Ineffective Communication
Solution for Effective Communication
Sample
Downward communication
In a meeting with some but not all employees, the chief orally announced immediate changes in procedures. The presentation was confusing and left more questions than answers and employees not in attendance did not receive the information.
Best practice: “Written communication is generally the most reliable mode for complex communication” (Robbins & Judge, 2017). A detailed addition to the operating procedure manual was prepared before the changes took effect. The chief provided training to supervisors to prepare them for fielding questions and ensuring adherence to the policy
1
Emails
A superior’s email to his/her subordinate contains the vague subject line “meeting”. As the recipient has to attend two or more meetings, he/she is unable to comprehend which meeting the supervisor is referring to (Griffin, 2006).
Vague emails can lead to distorted information. Hence, emails need…… [Read More]

References

Berkenkotter, C., & Huckin, T. N. (2016). Genre knowledge in disciplinary communication: Cognition/culture/power. Routledge.

Griffin, E. M. (2006). A first look at communication theory. McGraw-Hill.


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Business Skills and Tactics in

Words: 5051 Length: 15 Pages Document Type: Essay Paper #: 99035950

Having this traditional silo-structured environment makes it very difficult to properly develop a curriculum surrounding service management. Because of this there is a significant gap that exists between the education received by business school graduates and the skills that they need to succeed in today's service heavy environment.

Non-traditional Business Skills and Tactics

Nontraditional business skills are often referred to as soft skills or people skills. These consist of the ability to communicate and understand people on an emotional level. These are often the skills that can determine the success or failure of a career (Thilmany, 2009). The skills are all related to human interaction. This includes most forms of communication, negotiation and leadership. Soft skills can be distinguished by different types such as informative, negotiating, listening, and communicative. Informative soft skills are those that send a message that has to be conveyed accurately. Negotiating or convincing soft skills is…… [Read More]

References

21 Business Skills Needed to Succeed. (2009). Retrieved September 22, 2009, from New

Horizons Web site: http://www.nhmn.com/COMMUNITIES/softskills/news/08-03-

19/21_Business_Skills_Needed_To_Succeed.aspx

Davis, M.M. And Berdrow, I. (2008). Service science: Catalyst for change in business school curricula. IBM Systems Journal, 47(1), 29-39.
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Business - Organizational Behavior Organizational

Words: 795 Length: 3 Pages Document Type: Essay Paper #: 83896079

In the modern business environment, communications policies also pertains to electronic transfer and storage of business information and correspondence. Likewise, communication policies dictate the rules differentiating permissible and impermissible uses of communications equipment for personal use as well as the privacy rights (if any) permitted employees on company time and equipment. Finally, communications policies also outline the expected protocols for business communications between co-workers, particularly with respect to the expected supervisory functions (ussell-Whalling 2008).

In my current company, the organizational culture permits "reasonable" personal use of company equipment and time, provided it does not amount to more than a nominal expense or compromise any aspect of efficient business operations. The privacy rights of employees to personal information disclosed or stored on company equipment is nonexistent and explicit acceptance of that policy is ensured through the computer log-in system that requires daily confirmation in the log-on process.

Business ethics reflects a…… [Read More]

References

Daft, R. (2005) Management 7th Edition. Mason: Thomson South Western.

Russell-Whalling, E. (2008) 50 Management Ideas You Really Need to Know. London: Quercus
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Communication Theory Is Described as Any Systematic

Words: 878 Length: 3 Pages Document Type: Essay Paper #: 86864248

Communication theory is described as any systematic explanations of the nature of the communication process. It's important for businesses and organizations to understand communication theory because they can't accomplish their objectives and goals without effective communication between workers. Since it focuses on analyzing the processes with which information is transmitted from the sender to the receiver, communication theory also focuses on the various ways with which information is transferred from one medium to another.

Generally, communication is regarded as the magical factor that can guarantee a happy long-term relationship and organization success (Dainton, 2004). It's an important factor within the Navy, particularly in the Casualty Assistance Calls section since this section deals with helping sailors who have suffered a casualty. Therefore, it's important for the Casualty Assistance Calls Officer to possess effective communication skills because his/her main duty is to provide information, resources, and assistance in the event of a…… [Read More]

References:

Brown, J.M. (n.d.). How Can Cultural Differences Affect Business Communication? Retrieved

December 20, 2011, from  http://smallbusiness.chron.com/can-cultural-differences-affect-business-communication-5093.html 

Dainton. (2004, September 16). Introduction to Communication Theory. Retrieved December

20, 2011, from http://www.sagepub.com/upm-data/4983_Dainton_Chapter_1.pdf
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Communication Is Defined as Both the Imparting

Words: 985 Length: 3 Pages Document Type: Essay Paper #: 68069087

Communication is defined as both, the imparting or exchanging of information or news, and it is the successful conveying or sharing of ideas and feelings. The methods of communication can be verbal or non-verbal. In particular, the latter is known as demonstrative communication, which includes, the use of facial expression, body language, appearance, and various gestures to convey how he or she feels.

Non-verbal communication is might be used to reinforce verbal communication or as a form of communication on its own. For example, when introducing oneself to other, it might not be enough to just say hello but he or she may add to it a facial expression like a smile or a certain positive and friendly demeanor. As a sender of such demonstrative manner, the receiver will then be able to gauge how to react, which in such situation is positive. In addition, the way a person looks…… [Read More]

References

Stewart, G. (n.d.). Types of nonverbal communication: Listening Skills. Better business communication results. Retrieved November 6, 2011, from  http://www.leehopkins.com/types-of-nonverbal-communication-listening-skills.html 

Sutton, N. (n.d.). Pros & Cons of Nonverbal Communication | eHow.com. eHow | How to Videos, Articles & More - Discover the expert in you. | eHow.com. Retrieved November 6, 2011, from  http://www.ehow.com/info_8117087_pros-cons-nonverbal-communication.html
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Business Buying Decision Process the

Words: 1643 Length: 4 Pages Document Type: Essay Paper #: 42410664

This same thing would apply to the business purchase as well, as this is the stage when he sits back and goes over his decision, and if he has a doubt about the product at this stage, he would probably never repeat purchase at this company again.

Chapter 6, class notes," n. d.) customer is influenced by many factors when he is making a decision to buy a product or a service. His basic upbringing, his culture, the media, the important role that a role model may play in his life, and the influences that he may have from certain groups of persons may all play equally important roles, and in addition, marketers and advertisers too may obviously influence the consumer in attempting to influence or persuade them into making the all important purchase of a particular product or service. ("Consumer buying behavior," n. d) Although there are certain dissimilarities…… [Read More]

References

Kurtz, David L; Boone, Louis E. (2005) "Contemporary Marketing" Thomson South-

Western.

N.A. (n. d.) "Chapter 6, class notes" Retrieved 4 December, 2007 at  http://www.udel.edu/alex/chapt6.html 

N.A. (n. d.) "Consumer buying behavior" Retrieved 4 December, 2007 at  http://www.learnmarketing.net/consumer.htm
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Business Research in Analyzing the

Words: 778 Length: 3 Pages Document Type: Essay Paper #: 23822442



This introduces another theoretical and practical difference between business proposals and formal research, and that is the evaluation of their results. Typically business proposals have specific revenue and cost objectives associated with them, yet lack the precision of results that formal research has. Business proposals' variability is not as easily quantified and measured, and therefore potentially overcome as the more planned approach of formal research. Formal research methodologies can take into account potential sampling errors, respondent biases and also control for specific errors in completing the study. The finite and highly measured result of formal research is in contrast to the business proposal's multitudinous effects on people and groups in the company it is meant for. Formal research also can be longitudinal or focused on comparing the implications of a given research methodology over time, with no specific payback except for the creation of knowledge. For business proposals it is…… [Read More]

References

Jeffrey Jablonski (1999). Teaching the complexity of business proposals. Business Communication Quarterly, 62(3), 108-111. Retrieved January 6, 2009, from ABI/INFORM Global database. (Document ID: 44309653)

Judd, Larry R. (1990). Importance and Use of Formal Research and Evaluation. Public Relations Review, 16(4), 17. Retrieved January 7, 2009, from ABI/INFORM Global database. (Document ID: 9051599).

Luuk Lagerwerf, Ellis Bossers. (2002). Assessing business proposals: Genre conventions and audience response in document design. The Journal of Business Communication, 39(4), 437-460. Retrieved January 7, 2009, from ABI/INFORM Global database. (Document ID: 238607751).
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Communication Techniques Interpersonal Communications Project

Words: 1399 Length: 4 Pages Document Type: Essay Paper #: 71086317

This, perhaps, has made me more of an avid listener that is eager to appreciate what others have got to say rather than being a high decibel demagogue that would neither brook any resistance nor would tolerate any dissidence, however mild that may be.

Thus, the very essence of communication, which is nothing but a means of encouraging and stimulating others to share their views while attempting to skillfully shepherd them to veer around towards the speaker's perspectives, and the form it would finally acquire, is heavily influenced by the speaker's personal behavioral traits.

Listening as a Potent Tool for Effective Communication

We must have heard numerous times the exhortation, "Listen carefully, I don't want repeat myself," in some form or the other but in our excessive eagerness to make ourselves heard, we have ignored such requests and pleas and put an unceremonious end to many a potentially enriching communication.…… [Read More]

References

Carbonell, M. (2005). Extreme personality makeover: How to develop a winning Christ-like personality to improve your effectiveness! . Blue Ridge, GA: Uniquely You Resources.

Donahue, M.C. (1996, December 1). How active is your listening? (communication technique; includes advice for managing anger) . Current Health 2, a Weekly Reader Publication, pp. 23-25.

Frisk, B. (2007, May 11). Effective Listening a Forgotten Art That Can Open Many Doors. Daily Herald, p. 12.

Madrigal, D., & McClain, B. (2001, August). The secret of active listening. Tactical Response, pp. 50-52.
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Communication Within the Context of Management My

Words: 616 Length: 2 Pages Document Type: Essay Paper #: 6821672

Communication within the context of management, my advice would rely primarily on teamwork. By relying solely on his secretary to conduct his communication, the student is not developing the necessary skills to become a successful manager. Management is predicated on effective communication. In many instances, the most effective leaders are in turn, the best communicators. Managers in particular must be able to articulate a compelling value proposition for their respective teams in order to achieve superior results. In order to inspire, communication skills must subsequently be developed. By simply delegating this task to his secretary, the management student is foregoing his own personal growth and leadership development (Kleiman, 2010).

Written communication in particular is especially important as the world's economies become more interrelated. In many instances, mangers are not subject to the geographical constraints that they were in the past. This provides better efficiencies in regards to communications as tools…… [Read More]

Reference:

1. Manfred F.R. Kets de Vries The Dark Side of Leadership - Business Strategy Review 14(3), Autumn Page 26 (2003).

2. Kleiman, Lawrence S. "Management and Executive Development." Reference for Business: Encyclopedia of Business (2010): n. pag. Web. 25 Mar 2011.

3. Lesikar, R.V., Flatley, M.E., & Rentz, K. (2008). Business communication: Making

connections in a digital world (11th ed.). Boston, MA: McGraw-Hill.)
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Communication Problems in the Workplace

Words: 2203 Length: 8 Pages Document Type: Essay Paper #: 34144897

Employees become frustrated and develop negative views concerning management. Any animosity that the employee may exhibit could result in workplace violence. If employees are terminated or laid off under such conditions, resentment could lead to violence (Chenier 1998)." stressful work environment can also lead to poor service and customer dissatisfaction (aner 1995). In severe cases, problems communicating in the workplace can lead to the demise of a business or enterprise. Therefore, it is vitally important that workplace communications problems are addressed in a timely and appropriate manner. Over the next few paragraphs, we will discuss how communication problems in the workplace can be resolves.

Resolving Communications Problems in the orkplace

Stoppler (2005) explains that problems communication in the workplace will always exist to some extent. Therefore, managers and employees alike must find ways to resolve these conflicts. The author argues there are ten ways that communication problems in the workplace…… [Read More]

Works Cited

References

Brownell, J. (1994). Managerial listening and career development in the hospitality industry. Journal of the International Listening Association, 8, 31-49.

Carmichael, K. (1996). Conceptualizing Business Communication. The Journal of Business Communication, 33(3), 327+. Retrieved Chenier E. (1998) the Workplace: A Battleground for Violence. Public Personnel Management. Page Number: 557.

Cooper, L.O. (1997). Listening Competency in the Workplace: A Model for Training. Business Communication Quarterly, 60(4), 75+..
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Communication Scenario Situational Overview - The Situation

Words: 614 Length: 2 Pages Document Type: Essay Paper #: 82265287

Communication Scenario

Situational Overview - The situation involves two individuals within a department inside a large industrial organization, Bing (employee) and Hart (supervisor). It appears that Bing is taking 2-3 electronic panels to his workbench, inspecting them together, and charging double or triple set-up time for his work. Hart has received a number of complaints about this and finally confronted Bing. Bing was upset about the confrontation, and brought in the Union representative.

Bing's view is that Hart is negatively focused on him directly, jealous because he has musical talent and works outside of the job. He portrayed Hart's comments as sarcastic and puerile, without anything constructive to say. Hart's view is that Bing is cheating and has been asked several times to stop the behaviors, but refuses to do so. Hart believes that he has the responsibility to the company to ensure honesty, and simply can no longer tolerate…… [Read More]

REFERENCES

Gregory, N. (February 26, 2010). 12 Secrets of Effective Business Communication. NOUPE. Retrieved from: http://www.noupe.com/how-tos/12-secrets-of-effective-business-communication.html

Shaw, M. (September 8, 2003). Hearing vs. Listening. Network World. Retrieved from: http://www.networkworld.com/newsletters/2003/0908manage1.html
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Communication Abilities Comparison of My Personal Relationships

Words: 2328 Length: 7 Pages Document Type: Essay Paper #: 54553234

Communication Abilities

Comparison of my personal relationships with two people.

Man is a social animal and every individual is involved in different kinds of relationships with other individuals throughout their lives. Some of these relationships are close and permanent, e.g., blood relationships with our parents and children or temporary, fleeting relationships like our relationships with fellow travelers during a train or an air journey. The quality and type of relationship is determined to a large extent by the degree of 'self-disclosure' that we are willing to put into our communication and on the 'feedback' that we get in our interaction with others. Two of my personal relationships are described and analyzed below with reference to the Johari Window Model and the self-disclosure theory.

A a). My elationship with my Father have a very close and loving relationship with my father. He has been more of a friend and confidante throughout…… [Read More]

References

Covey, Stephen R. (1990) "The 7 Habits of Highly Effective People." New York: Simon and Schuster

Robbins, Stephen, R. (1996). "Organizational Behavior: Concepts, Controversies, Applications." Englewood Cliffs, N.J: Prentice-Hall Inc.

Ronald E. Dulek & John S. Fielden. (1990) "Principles of Business Communication" New York: Macmillan Publishing Company

Devito, J., O'Rourke, S., O'Neill, L. (2000). "Human Communication." New Zealand: Longman
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Business Project Management Project Manager

Words: 1874 Length: 7 Pages Document Type: Essay Paper #: 27681020

Teams should also work together to negotiate key issues so everyone will interact in a smooth manner working in a "linear fashion" toward the project goals and objectives (Hansen, 103).

How Threats Create A Cohesive Team

Significant threats, including those imposed by war or natural disaster, often bring team members together into a cohesive unit, more so than at other times. Teams come together when faced with significant threats such as this because they are uniting under a common cause and condition; typically the threat puts each member equally at risk, and team members recognize the importance of pulling together as a unit to overcome a natural disaster (Green & Knippen, 1999). The source of cohesiveness is often recognition of a common threat and common goals and objectives, namely to overcome the particular threat.

Once a threat has passed team members may either remain cohesive or fall back into dysfunctional…… [Read More]

References:

Achampong, F. (1999). Workplace sexual harassment law: Principles, landmark developments, and framework for effective risk management. Westport: Quorum Books.

Decarlo, D., Lewis, J.P. & Wysocki, R.K. (2001). The world-class project manager: A

professional development guide. Cambridge: Perseus Publishing.

Green, T.B. & Knippen, J.T. (1999). Breaking the barrier to upward communication:
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Communication the Power of Communication in Organizations

Words: 563 Length: 2 Pages Document Type: Essay Paper #: 9328670

Communication

The Power of Communication in Organizations

The unifying dynamic of all successful organizations is communication. The foundational elements of all successful collaboration, coordination and the synchronization of complex systems and tasks are predicated on a multifaceted and well-integrated communications network across an enterprise (Smeltzer, Glab, Golen, 1983). The highest performing organizations often have the most agile, open and knowledge-rich networks of their industries, making tacit and explicit knowledge easily shared across the entire ecosystem (Huseman, Alexander, Driver, 1980). When an organization's communication channels at the individual, group, division and corporate level are stifled or limited, productivity and eventually profitability will suffer. The upward and downward flows of communication within an organization determine the level of agility the company achieves as well (Huseman, Alexander, Driver, 1980). The goals of this analysis are to evaluate what happens in an organization when communication is limited, and second, how downward and upward communication…… [Read More]

References

Eisenberg, E.M., & Witten, M.G. (1987). Reconsidering openness in organizational communication. Academy of Management and the Academy of Management Review, 12(3), 418-418.

Huseman, R.C., Alexander, Elmore R., I.,II, & Driver, R.W. (1980). Planning for organizational change: The role of communication. Managerial Planning, 28(6), 32-32.

Nelissen, P., & Martine, v. S. (2008). Surviving organizational change: How management communication helps balance mixed feelings. Corporate Communications, 13(3), 306-318.

Smeltzer, L.R., Glab, J., & Golen, S. (1983). Managerial communication: The merging of business communication, organizational communication, and management. The Journal of Business Communication, 20(4), 71-71.
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Communication Kroger Case Study Providing

Words: 961 Length: 3 Pages Document Type: Essay Paper #: 83242433

It is not enough to merely come to a conclusion and move on. Once the essential steps have been taken care of, one should go back to square one with the person in order to make sure that they are happy with the situation now (How to Give & eceive Constructive Feedback, 2011).

It is important for the manager of Kroger to not go into this meeting with any kind of hostility. They must keep the meeting as neutral as possible in order to assure that their message is received well by Mr. Willis. The last thing that they want to happen is for the meeting to turn into a non-productive fight. This will not get either party anywhere and will not do anything for their working relationship in the future.

eason

Good business communication fosters good working relationships. In this case the manager of Kroger needs Mr. Willis to…… [Read More]

References

How to Give & Receive Constructive Feedback. (2011). Retreived from  http://www.ehow.com/how_2076195_give-receive-constructive-feedback.html
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Communications -- Building Trust in

Words: 2485 Length: 9 Pages Document Type: Essay Paper #: 6670322

More specifically, because the potential for miscommunication, misunderstanding, and pejorative or other negative interpretations is so much greater in remote communications especially through email (SHM, 2010), the implications of failure to establish trust remotely are even greater. As Yoong (2009) points out, that is largely a function of the fact that genuineness in expressions of cultural awareness and sensitivity (as opposed to patronizing or otherwise insincere) expressions is absolutely crucial.

Sincerity and genuineness are much more difficult to communicate effectively in impersonal communications media (SHM, 2010; Yoong, 2009). Therefore, appropriate expressions and other manifestations of cultural awareness and sensitivity are most appropriately communicated to virtual working groups via two-way video conferencing instead of other less personal methods of communications, notwithstanding the substantive sufficiency or factual accuracy of those expressions in writing, for example (SHM, 2010;Yoong, 2009).

esearch Design

This project relies primarily on a review of secondary research in the…… [Read More]

References

Douglas, C. And Zivnuska, S. "Developing trust in leaders: an antecedent of firm performance." SAM Advanced Management Journal. Society for the Advancement of Management. 2008. Retrieved December 30, 2010 from HighBeam Research: http://www.highbeam.com/doc/1G1-177101798.html

George, J.M. And Jones G.R. (2008). Understanding and Managing Organizational

Behavior. Upper Saddle River, NJ: Prentice Hall.

Maxwell, J.C. (2007). The 21 Irrefutable Rules of Leadership. Georgia: Maxwell