Lee Electronics: Updated Communication Report
All Sales Targets Met = All Bonuses Paid
When it comes to communicating good news such as the fact that all sales goals were met for the year, the communications management really needs to take advantage of the fact that they're communicating good news. Many employees are commonly used to hearing things like they need to work harder, or they need to more aggressively pursue their sales goals: in this case, this is one of the rare times when the management can praise employees, commend their hard work and essentially signal a time for celebration. This is so crucial because it can have a truly remarkable impact on morale as a whole. This can be truly influential in building employee loyalty and ultimately increasing productivity. Furthermore, the way in which this news is communicated can have a direct impact on making this environment a more pleasant place to work.
The first way in which this news should be communicated is via email. This demonstrates that the communications manager is current with the times. This is the electronic age where people access a ton of information off phones, tablets and laptops. People generally have constant access to their email, even when they're on the go. Furthermore, emailing the employees this news allows all employees to save an electronic copy of the document for their files.
An email will effectively convey the message as a simple bullet point array of facts can be given about the situation. Large chunks of paragraphs in an email just isn't efficient. Nowadays, as the pace of life...
Thus, bullet points which celebrate the fact that all employees have effectively met sales goals and why this is so great need to be used in the most successful way. Furthermore, an email allows a newsletter format to be used so that the general look, style and tone conveyed visually fits that of the company. This is so important as Lee's electronics needs to keep up their brand image even with their inter-office communication. Email needs to be used finally, because in this electronic age, employees generally check their email frequently (at least once a day) and this is almost guarantees that employees will receive the massage within 24 hours or so. "Email is the most commonly used inter-office communication method. Dictate clear guidelines to your team and require that emails follow a specific protocol. Develop an email format that is used uniformly throughout the office to simplify" (McQuaig, 2012). Thus, with this particular email, it would be wise to remind employees that they're not expected to respond to it; it's just for their information. Because most people generally use their email inbox to a strong degree, keeping the message short, sweet and informative is probably the best mode of operation. As one communications expert explains, "Think of it this way: with every sentence you add there is an extra 5% chance we won't read and reply right away. 20 sentences and you might as well never send it at all" (Velhuijizan, 2014). If a message is too long, it's not going to get read, and thus one shouldn't even bother sending it. Another benefit of the email is that it can be written from the perspective of the company president or CEO (even if it actually isn't). This gives all members of the company a sense of importance and a sense of having a closer and more personal rapport with this CEO even if they don't actually have this exact relationship.
The second advised method of communication would be posters put up around the company…
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