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¶ … Companies Good Management
Prevailing thought holds that companies should utilize their human resources to create and maintain a competitive advantage. Fortunately, business leaders have finally universally acknowledged that employees are not disposable and contribute substantially to the bottom line when held in regard and treated with respect. The fact that human capital has become the greatest source for competitive advantages when once it was financial resources and then technological resources has been substantiated in various studies. Essentially, no matter what other resources one uses, technology for example, the competition can always buy the same or better technology. They cannot however, have the exact same people. Therefore, focusing on making one's team the best in the businesses is a good business practice, because doing so allows one to maintain a sustainable competitive advantage.
Now the question becomes: how does one use this human capital to create a competitive advantage? The answer lies in the companies' ability to effectively manage its human capital to that end, and, while...
There are numerous management models offered up as the ideal means of creating a competitive advantage with the workforce. However, one of the simplest explanations is the best, "You should be constantly evaluating your team to ensure that you have the right people with the right training in the right places to ensure success. The ability to create a unique team is one of the most cost-effective ways to create real sustainable advantage in the marketplace" (Brown, 2007).
Perhaps one of the best business models for building a successful team is the Zenger
Miller model (See generally Henderson Community College, 2004). The basic principles of this model are as follows: "focus on the situation, issue, or behavior, not on the person; maintain the self-confidence and self-esteem of others; maintain constructive relationships; take initiative to make things better; and lead by example" (Hennepin County Medical Center, 2011). Once this team has been built they…
References
Brown, E. (2007, November 1). Competitive advantage- The human capital approach.
Retrieved December 13, 2011 from Eric D. Brown website: http://ericbrown.com/competitive-advantage-the-human-capital-approach.htm
Dun & Bradstreet Credibility Corp. (2011). Is your management style effective? Retrieved
from http://www.dandb.com/credit-resources/human-resources-management/ways-to-effectively-manage/
Five Star Development, Inc. (2009, May 12). Avoiding the ten common mistakes made by first time managers (part 2). Retrieved from http://www.fivestardev.com/tag/frontline-managers
Henderson Community College. (2004). Frontline leadership. Retrieved from http://www.hencc.kctcs.net/ced/classes/frontline_leadership.asp
Hennepin County Medical Center. (2011). Courtesy and customer service for the health care professional self-learning packet. Retrieved from http://www.hcmc.org/education/residency/documents/courtesypacket.pdf
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