Baumer, M. And H. Van Resburg. (2011). "Cross-cultural pragmatic failure in computer-mediated communication." Coolabah, No. 5.
Ess, C. And F. Sudweeks. (2005). "Culture and computer-mediated communication: toward new understandings." Journal of Computer-Mediated Communication, Vol. 11, No. 1.
Romiszowski, A. And R. Mason. (2010). Computer Mediated Communication. NY: Prentice Hall.
Wrench, J. And N. Carter. (2007). "The relationship between computer-mediated communication competence, apprehension, self-efficacy, perceived confidence, and social presence." Southern Communication Journal, Vol. 72, No. 4.