- Words: 1651
- Length: 5 Pages
- Topic: Healthcare
- Paper #: 65375103
Managing Complaints: Improving Service in a 15-Bed Emergency Room
As chief operating officer, you are responsible for a 15-bed Emergency Room (ER), which has received many complaints within the last year regarding inadequate patient care, poor ER management, long wait times, and patients being sent away due to lack of space, staff or physicians to provide appropriate care.
Diagnoses: Root Causes of Clinic Complaints
The complaints at hand in viewing the lack