However, seeking solution to conflicts is not an easy task. The conflict needs to be seen in a different perspective and it has to be accepted as not necessarily harmful and will actually help in the growth and development of a person. Contributing actions to the conflict also has to be recognized and weaknesses and imperfections have to be accepted. Awareness to these realities and acceptance of self and the other persons is also important.

Ryback, on the other hand, shared about Emotional Intelligence. He said that it is the ability to be aware and to become sensitive of feelings. He added that it is the ability to resist impulsive and thoughtless responses to other's actions. He explained that sensitivity to feelings helps let down emotional barriers and enables attentive...

Again, becoming Emotionally Intelligent is not easy to achieve. Ryback said that it may necessitate change in personal values, social style and even affect communication of emotions in the family. These things can be easier said than done as it may require a long period of work and a commitment to change.
References

The American Heritage Dictionary of the English Language, 4th Edition. (2000). Houghton Mifflin Company.

Ryback, David. (1998). Putting Emotional Intelligence to Work: Successful Leadership is more than IQ. Boston Butterworth-Heinemann.

Fisher, E., and Sharp, S. (2004). The Art of Managing Everyday Conflict: Understanding

Emotions and Power Struggles. Westport, Conn. Greenwood Publishing.