¶ … Executive Coaching Via Consulting Psychology
The objective of this study is to provide a brief review of executive coaching via consulting psychology. Toward this end a review of relevant literature and case studies are examined and reported on.
Jowett, et al. (2012)
The work of Jowett, Kostas, and Passmore (2012) relates that executive coaching is utilized by organizations as an intervention that serves to increase the opportunity of managers in skills development, knowledge promotion, and the opportunity to reflect and bring about improvement in their performance. A requirement for executive coaching success is a working relationship that is of an effective nature. The study conducted by Jowett, Kostas, and Passmore (2012) had the objective of examining the coaching relationship that was formed among "five coachee dyads" through use of the 3+1Cs relationship model. The 3+1Cs relationship model is such that the 3+1Cs were represented by: (1) closeness; (2) commitment; (3) complementarity; and (4) co-orientation. The study entailed collection of qualitative data through semistrutured interviews in which the content was analyzed. Analysis in the study resulted in the discovery that closeness was important and specifically mutual trust and respect, and commitment in addition to the elements of willing and motivating as well as complementarity. Co-orientation was established through open communication. Findings in the study noted that the coaching relationship's role is central and that use of the 3+1Cs model ensured quality in the relationship.
II. de Hann, Duckworth, Birch and Jones (2013)
The work of de Hann, Duckworth, Birch and Jones (2013) relate the belief that a new method of studying executive coaching outcomes is needed. Executive coaching is reported to be a type of development of leadership that occurs in a progression of conversations that take place with a coach that is qualified and as well is a type of development for the company and its leadership that results in applicable, usable and time sensitive results. Executive coaching is individually tailored to enable their learning and their development in a conversation that is reflective in nature that occurs within a relationship that is characterized by being exclusive, safe, supportive and trusting. According to the Chartered Institute of Personnel and Development (CIPD) in the UK, a survey conducted demonstrated that 64% f organizations responding in the survey report the use of external coaches and 92% of respondents reported that external coaching has been successful for their organization. This type of coaching, also referred to as mentoring is very popular for use in today's organizations and represents a $1 billion industry in the U.S. along and a $2 billion industry on a global scale. Executive coaching has been determined as an effective through rigorous studies in psychotherapy treatment and it has been shown in research that individuals on the receiving end of psychotherapy have outcomes that are 80% better than do control group subjects in research studies. Psychotherapy success is reported to be attributed to such as "client contact; (2) therapist characteristics such as empathy, respect, authenticity; and (3) quality of client-therapist relationship.
III. Gregory, Beck and Carr (2011)
Gregory, Beck and Carr (2011) report that the two most important aspects of control theory that the majority of coaching literature focuses on are: (1) clarity of goals; and (2) plans for action. It is reported that working with a coach serves to improve the individual's performance since individuals are able to "manage multiple goals in their discussion of ways in which executive coaches help their coaching clients juggle day-to-day demands with long terms developmental goals." (Gregory, Beck and Carr, 2011, p. 4) The necessity and importance of the provision of feedback in coaching is emphasized and held as "an integral coaching activity" (Elinger & Bostrom, 1999, p. 764) Honest feedback provided by the executive coach helps the individual to understand what behaviors should be changed and to identify those which can be changed. Psychological control theory has as its basis that some variable is at the focus of control by the individual through behavior regulation. This regulation of behavior has as its starting point a specific level of performance that the individual references. When the individual notes the gap between the goal and actual performance the individual makes changes to meet the goal. The individual response however, to the gap between performance and goal is variously measured by different individuals. The variations in measurement of this gap make control theory limited in application among individuals.
IV. Nieminen, Beirmeter-Hanson, and Denison (2013)
The work of Nieminen, Berimeter-Hanson and Denison (2013) provides a description for...
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